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Novotel Hanoi Thai Ha

5.0 star property
Luxury hotel with a full-service spa and a fitness center

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Photo gallery for Novotel Hanoi Thai Ha

Exterior
Reception
Deluxe Studio, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk
Executive Apartment, 2 Bedrooms | Living area | 46-inch LED TV with cable channels, TV
Executive Apartment, 2 Bedrooms | Living area | 46-inch LED TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Spa
  • Parking included

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Executive Apartment, 1 Double Bed

Executive Apartment, 1 Double Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Apartment, 1 Double Bed

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 59 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 1 King Bed with Sofa

46-inch LED TV with cable channels, TV

Executive Apartment, 1 King Bed with Sofa

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Apartment, 2 Twin Beds

46-inch LED TV with cable channels, TV

Executive Apartment, 2 Twin Beds

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
  • 72 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Living area | 46-inch LED TV with cable channels, TV

Executive Apartment, 2 Bedrooms

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 9 sq m
  • City view
  • Sleeps 8
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Studio, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Washing machine
  • 53 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Studio, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Refrigerator
LED TV
Washing machine
  • 53 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Twin Room, 2 Twin Beds

Rainfall showerhead, eco-friendly toiletries, hair dryer, bathrobes

Superior Twin Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

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Exterior

Novotel Suites Hanoi

  • Pool
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  • Parking included
  • Free WiFi
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About the neighborhood

Map
2 Thai Ha Street, Dong Da District, Hanoi, 100000

What's nearby

  • US Embassy - 2 min drive - 1.0 mile
  • Ho Chi Minh Mausoleum - 3 min drive - 2.1 miles
  • Hoan Kiem Lake - 4 min drive - 2.5 miles
  • St. Joseph's Cathedral of Hanoi - 4 min drive - 2.5 miles
  • Hanoi Old Town Night Market - 5 min drive - 2.7 miles

Getting around

  • Hanoi Railway Station - 14 min drive
  • Ga Hà Đông Station - 30 min drive
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪The Coffee House - Số 1 Thái Hà - ‬1 min walk
  • ‪Nhất Ly - ‬2 min walk
  • ‪Miến Lươn Đồng - Thái Hà - ‬3 min walk
  • ‪McDonald's 麦当劳 - ‬2 min walk
  • ‪Cộng Cà Phê - Thái Hà - ‬2 min walk

About this property

Novotel Hanoi Thai Ha

Luxury family-friendly hotel near Hoan Kiem Lake
Take advantage of a poolside bar, a rooftop terrace, and a garden at Novotel Hanoi Thai Ha. Treat yourself to a massage at the onsite spa. The on-site local and international cuisine restaurant, Food Exchange, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), express check-out, and supervised childcare (surcharge)
  • A banquet hall, a gift shop, and 10 meeting rooms
Room features
All 343 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and tubs or showers
  • 46-inch LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and free infant beds

Languages

Chinese (Mandarin), English, French, Korean, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; VND 396,900 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 2,303 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 27 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 981750.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 396900 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hanoi Thai Ha Opening May 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019 Hotel
Novotel Thai Ha Opening June 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019
Novotel Thai Ha Opening June 2019
Hotel Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Hanoi Novotel Hanoi Thai Ha (Opening June 2019) Hotel
Hotel Novotel Hanoi Thai Ha (Opening June 2019)
Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Novotel Hanoi Thai Ha (Opening May 2019)
Novotel Hanoi Thai Ha Hotel
Novotel Hanoi Thai Ha Hanoi
Novotel Hanoi Thai Ha Hotel Hanoi
Novotel Hanoi Thai Ha (Opening November 2019)

Frequently asked questions

Does Novotel Hanoi Thai Ha have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Novotel Hanoi Thai Ha pet-friendly?

No, pets are not allowed at this property.

How much is parking at Novotel Hanoi Thai Ha?

Self parking is free at this property.

What time is check-in at Novotel Hanoi Thai Ha?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Hanoi Thai Ha?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Hanoi Thai Ha located?

This family-friendly Hanoi hotel is located in the business district, within 1 mi (2 km) of Dong Da General Hospital, Vincom Mega Mall Royal City, and Vietnam People's Air Force Museum. Hoan Kiem Lake is 2.7 mi (4.3 km) away.

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Novotel Hanoi Thai Ha Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 42 out of 71 reviews
Rating 8 - Good. 20 out of 71 reviews
Rating 6 - Okay. 5 out of 71 reviews
Rating 4 - Poor. 3 out of 71 reviews
Rating 2 - Terrible. 1 out of 71 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10

Spacious rooms. Good for family.
Stayed 5 nights in Apr 2025

10/10

Great new hotel if you need to be staying in the Thai Ha area of Hanoi
Stayed 3 nights in Nov 2024

10/10

Spacious room with good skyline view of Hanoi, very comfortable bed for sleeping
Stayed 5 nights in Sep 2024

8/10

Very clean and nice hotel room
Stayed 1 night in Jul 2024

10/10

Always great 👍 👌 👏
Stayed 2 nights in Feb 2025

10/10

Spacious and very comfortable room
Stayed 5 nights in Oct 2023

10/10

Excellent hotel all round - quite, comfortable rooms, good service, reasonable price.
Stayed 2 nights in Jul 2024

8/10

Room size good, but a few ceiling lights did not work. The spa service is mediocre and overpriced. Breakfast ok, the daily pho was delicious.
Stayed 2 nights in Feb 2025

8/10

The room is modern and well equipped. The surrounding area has most of the things you need.
Stayed 2 nights in Jul 2024

10/10

We are grateful that Novotel was our comfort zone when we traveled to Hanoi. Staff was kind, eager to help, and approachable. Eventhough Staff was having a hard time speaking English they tried their Best to accommodate you. It was a very convenient location. We felt safe and comfortable staying into this hotel. However, if you go for a tour check the tour agency first because this is away from old quarter. Overall, thank you Novotel Hanoi for the great assistance while we enjoyed our holidays.
Stayed 4 nights in Dec 2024

10/10

It was one of the best hotels I have ever stayed! I highly recommend it. The service from the entrance to the restaurant to the spa to the room service, laundry was outstanding! I will certainly come back to this hotel next time I will be in Vietnam.
Stayed 2 nights in Mar 2024

10/10

Staying for the second time. Nice and comfortable hotel as usual. Only difference this time is the sink in the room is clogged and bathroom not as clean as previous.
Stayed 1 night in Jun 2024

10/10

Very helpful and friendly staff. The hotel room conditions looks very new.
Stayed 2 nights in Feb 2023

4/10

Reception desk service was not acceptable. They were not courteous at accommodations. Not admitting their mistake in reservation even after correcting. Hotel was excellent except their staff needs training.
Stayed 1 night in Feb 2025

10/10

verry good
Stayed 1 night in Nov 2023

10/10

Hotel room is comfortable and clean. Breakfast was ok with a variety of selections but some dishes are not well prepared. No Vietnamese coffee station which is available in other Novotel.
Stayed 2 nights in May 2024

10/10

Hotel is very good..- rooms clean , on the expensive side, breakfast expensive, McDonalds across the street.. The pool was really not in operation ( no towels, no attendant, but it was raining ..) So all , as Novotels are..
Stayed 1 night in Apr 2023

8/10

No problem at check-in. Requires card to go to your floor. Overall, room is big and comfortable. Usb port at the desk is broken though. Tried dinner at the restaurant. Communication and quality need improvement.
Stayed 4 nights in Oct 2022

8/10

Water bottle must be more than 2lit
Stayed 4 nights in May 2024

6/10

Stayed 3 nights in Apr 2025

4/10

水回りが弱め。 まずシャワーの水が弱く、洗いきれない。 洗面所は水がすぐ詰まる。
Stayed 3 nights in Mar 2025

4/10

Stayed 7 nights in Feb 2025

10/10

8/10

Stayed 1 night in Jan 2025

8/10

Stayed 3 nights in Jan 2025