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Novotel Hanoi Thai Ha

5.0 star property
Travelers relax on sun-drenched loungers at this family-friendly hotel where an arcade room and children's pool create perfect spaces for everyone to enjoy

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Front of property - evening/night - Novotel Hanoi Thai Ha (Hanoi)
Premium bedding, minibar, in-room safe, desk - Novotel Hanoi Thai Ha (Hanoi)
Lobby lounge - Novotel Hanoi Thai Ha (Hanoi)
Breakfast, lunch, dinner served; local and international cuisine - Novotel Hanoi Thai Ha (Hanoi)
Premium bedding, minibar, in-room safe, desk - Novotel Hanoi Thai Ha (Hanoi)
Novotel Hanoi Thai Ha welcomes visitors near Hoan Kiem Lake. Guests refresh at the outdoor pool or book rejuvenating massages at the spa. The rooftop terrace offers stunning views, while the restaurant serves local cuisine with special menu options for children.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

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Showing 10 of 10 rooms

View all photos for Executive Apartment, 1 King Bed, City View

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Executive Apartment, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

Deluxe Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Room, 2 Twin Beds, City View

Superior Room, 2 Twin Beds, City View | Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Twin Beds, City View

  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Apartment, 1 King Bed with Sofa bed, City View (Lounge Access)

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Executive Apartment, 1 King Bed with Sofa bed, City View (Lounge Access)

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Executive Apartment, City View (2 Twin Beds,1 Sofa Bed. Lounge Access)

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Executive Apartment, City View (2 Twin Beds,1 Sofa Bed. Lounge Access)

  • City view
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed, City View

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

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Executive Apartment, 2 Bedrooms

  • City view
  • 9 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 Double Bed and 2 Twin Beds

View all photos for Executive Apartment, 1 Double Bed, Terrace

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Executive Apartment, 1 Double Bed, Terrace

  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed, Club Lounge Access, City View

Executive Suite, 1 King Bed, Club Lounge Access, City View | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed, Club Lounge Access, City View

  • City view
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Located in Hanoi, Novotel Hanoi Thai Ha is in the city center. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Temple of Literature and Train Street. Ho Chi Minh Mausoleum and St. Joseph's Cathedral of Hanoi are two other places to visit that come recommended. Visit our Hanoi travel guide
Map
2 Thai Ha Street, Dong Da District, Hanoi, 100000

What's nearby

  • Temple of Literature
    Temple of Literature
    4 min drive - 1.6 miles
  • Dong Da General Hospital
    12 min walk - 0.6 miles
  • Vincom Mega Mall Royal City
    15 min walk - 0.8 miles
  • Hanoi CIty Social Insurance Dong Da District
    15 min walk - 0.8 miles
  • Hanoi French Hospital
    4 min drive - 1.4 miles

Getting around

  • Hanoi Railway Station
    14 min drive
  • Ga Hà Đông Station
    30 min drive
  • Noi Bai Intl. Airport (HAN)
    40 min drive

Restaurants

  • Food Exchange
    1 min walk
  • Bún Riêu Tóp Mỡ
    3 min walk
  • Trà Đá Ngõ Thanh Niên
    2 min walk
  • Phở Gà Ta
    2 min walk
  • Miến Lươn Đồng
    3 min walk

About this property

Novotel Hanoi Thai Ha

Luxury family-friendly hotel near Temple of Literature
Located close to Train Street and Ho Chi Minh Mausoleum, Novotel Hanoi Thai Ha provides a poolside bar, a playground, and an arcade/game room. Treat yourself to a massage at the onsite spa. The on-site local and international cuisine restaurant, Food Exchange, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with sun loungers and pool umbrellas
  • Free self parking
  • Full breakfast (surcharge), express check-out, and a gift shop
  • Multilingual staff, a banquet hall, and concierge services
Room features
All 343 rooms have comforts such as 24-hour room service and premium bedding, in addition to perks like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, eco-friendly toiletries, and bidets
  • 46-inch LED TVs with cable channels
  • Mini fridges, free infant beds, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; VND 396,900 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 10 meeting rooms
  • 2,303 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • No elevator

More

  • 1 building
  • 27 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 981750.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 396900 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 981750.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Hanoi Thai Ha Opening May 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019 Hotel
Novotel Thai Ha Opening June 2019 Hotel
Novotel Hanoi Thai Ha Opening June 2019
Novotel Thai Ha Opening June 2019
Hotel Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Hanoi Novotel Hanoi Thai Ha (Opening June 2019) Hotel
Hotel Novotel Hanoi Thai Ha (Opening June 2019)
Novotel Hanoi Thai Ha (Opening June 2019) Hanoi
Novotel Hanoi Thai Ha (Opening May 2019)
Novotel Hanoi Thai Ha Hotel
Novotel Hanoi Thai Ha Hanoi
Novotel Hanoi Thai Ha Hotel Hanoi
Novotel Hanoi Thai Ha (Opening November 2019)

Frequently asked questions

Does Novotel Hanoi Thai Ha have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 6:00 AM–10:00 PM.

Is Novotel Hanoi Thai Ha pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Novotel Hanoi Thai Ha?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Hanoi Thai Ha?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Novotel Hanoi Thai Ha located?

This family-friendly Hanoi hotel is located in the business district, within 3 mi (5 km) of Temple of Literature, Train Street and Ho Chi Minh Mausoleum. St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Hanoi Thai Ha Reviews

9.0

Wonderful

9.6

Cleanliness

9.0

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 71 out of 110 reviews
Rating 8 - Good. 26 out of 110 reviews
Rating 6 - Okay. 5 out of 110 reviews
Rating 4 - Poor. 4 out of 110 reviews
Rating 2 - Terrible. 4 out of 110 reviews

Reviews

Verified

10/10 Excellent

Abtin

Liked: Cleanliness, staff & service, amenities
Helpful staff and nice and clean rooms.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our apartment suite was amazing. It had every comfort we could ask for and more. It was incredibly spacious with more storage space than we could use. It was much more than we could have hoped for. Unfortunately we only spent one night at the hotel due to our travel schedule but would have loved to have spent a few more nights there. The staff was extemely courteous and helpful. We would definitely return to the Novotel Hanoi without hesitation.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sreerupa

Liked: Cleanliness, staff & service, amenities
It was a lovely stay. The hotel service was very easy
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Wee Lian

Liked: Cleanliness, amenities, property conditions & facilities
Spent a great week at Novotel Thai Ha. The Deluxe room is very well equipped and very large and spacious! Will definitely be back again.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jirayuth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is clean and spacious, the bed is cosy and comfortable. Location is good. I would highly recommend this hotel.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

HANAH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms. Good for family.
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place to stay

Spacious and very comfortable room
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Kishan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice hotel room
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Sonny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room with good skyline view of Hanoi, very comfortable bed for sleeping
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent hotel all round - quite, comfortable rooms, good service, reasonable price.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

MAXIME

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

PERFECT STAY

It was one of the best hotels I have ever stayed! I highly recommend it. The service from the entrance to the restaurant to the spa to the room service, laundry was outstanding! I will certainly come back to this hotel next time I will be in Vietnam.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

BINH

Liked: Cleanliness, staff & service, property conditions & facilities
The room is modern and well equipped. The surrounding area has most of the things you need.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Sue Phay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying for the second time. Nice and comfortable hotel as usual. Only difference this time is the sink in the room is clogged and bathroom not as clean as previous.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Sue Phay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is comfortable and clean. Breakfast was ok with a variety of selections but some dishes are not well prepared. No Vietnamese coffee station which is available in other Novotel.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are grateful that Novotel was our comfort zone when we traveled to Hanoi. Staff was kind, eager to help, and approachable. Eventhough Staff was having a hard time speaking English they tried their Best to accommodate you. It was a very convenient location. We felt safe and comfortable staying into this hotel. However, if you go for a tour check the tour agency first because this is away from old quarter. Overall, thank you Novotel Hanoi for the great assistance while we enjoyed our holidays.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Wee Lian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I are very pleased with the room we have booked. It is very large and very well equipped. The room comes with a very good washing machine and dryer. There is also a kitchen and washing area fully equipped with cooking utensils and crockery. There is an induction hob top. A capsule coffee brewer is also provided. I also like the Bluetooth speaker next to the bedside. I didn't bring my own HDMI cable, otherwise I would have used the TV as my computer monitor, internet access is excellent and fast. The room has a Walk-in closet equipped with an ironing board and the sitting toilet is equipped with a heated toilet seat Toto electronic controlled bidet, The wash basin and showering area are in their own room, so it is a very long room. The King Size Bed is big for 2 adults and a child, a settee is also good for lying down or sleeping. There's plenty of table space for your laptop. We didn't initially get breakfast as part of the booking, but for the 3 days that we did, we are very pleased with the breakfast options with Korean, Vietnamese, Western and Indian food options. Food quality and variety is excellent! We originally intended to stay for a week but ended staying 9 days due to a change in our schedule. I booked to check-in early 2 days earlier and have no problems during the check-in. Overall, loved my experience at Novotel Thai Ha! Will definitely be back again!
Deluxe Room
View From 14th Floor Deluxe Room
Night View of Novotel Thai Ha
Breakfast spread at level 3
Stayed 2 nights in Dec 2025
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service

Rude and impatient check in staff.

When I checked in with prepaid, the front desk insisted I did not pay. Even after I showed him my receipt, he still insisted I never paid. He was very rude and impatient about it. When I checked out, they then said I already paid. The check out staff was very friendly and polite. I have stayed here a few times before and the check in staff were always very friendly. Except this time, the check in staff was very rude.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LARRY

Very nice hotel, far enough from tourists area,
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

NAMMIN

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Hanoi, albeit a bit far from old quarters and nightlife.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Choon Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was given a free upgrade of the room upon check in which was a lovely surprise.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Yiyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff

Good hotel and nice staff
Stayed 1 night in Mar 2025
Verified

8/10 Good

Tiep

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great new hotel.

Great new hotel if you need to be staying in the Thai Ha area of Hanoi
Stayed 3 nights in Nov 2024