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Ngoc Mai Hotel

3.5 star property
Hotel with free breakfast, a short walk to Hoan Kiem Lake

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Photo gallery for Ngoc Mai Hotel

Minibar, in-room safe, desk, soundproofing
Standard Twin Room | Minibar, in-room safe, desk, soundproofing
Interior
Free breakfast
Combined shower/tub, jetted tub, free toiletries, hair dryer

Reviews

6.0 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Dormitory Male For 4 - 6 persons

  • Sleeps 6

View all photos for Standard Twin Room

Minibar, in-room safe, desk, soundproofing

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Rollaway/extra beds
Private bathroom
Shower/tub combination
Jetted bathtub
  • 27 sq m
  • City view
  • Sleeps 3

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Rollaway/extra beds
Private bathroom
Shower/tub combination
Jetted bathtub
  • 32 sq m
  • Sleeps 6

View all photos for Standard Single Room

Standard Single Room | Minibar, in-room safe, desk, soundproofing

Standard Single Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Rollaway/extra beds
Private bathroom
Shower/tub combination
Jetted bathtub
  • 27 sq m
  • Sleeps 2

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LED TV
Rollaway/extra beds
Private bathroom
Shower/tub combination
Jetted bathtub
  • 32 sq m
  • City view
  • Sleeps 4

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About the neighborhood

Map
7 Cua Dong Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Dong Xuan Market - 7 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles
  • Hoan Kiem Lake - 10 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.6 miles
  • Thang Long Water Puppet Theatre - 12 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Phở Gia Truyền - Bát Đàn - ‬2 min walk
  • ‪Lifted Coffee & Brunch - ‬1 min walk
  • ‪Bún Chả Nem - Cửa Đông - ‬1 min walk
  • ‪Phở Xào Phú Mỹ - ‬2 min walk
  • ‪Thao’s Pub - ‬1 min walk

About this property

Ngoc Mai Hotel

Hotel near Hoan Kiem Lake
Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are located near Ngoc Mai Hotel, which provides free breakfast, dry cleaning/laundry services, and car rentals on site. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • A roundtrip airport shuttle (surcharge), a front-desk safe, and an elevator
  • A 24-hour front desk, ATM/banking services, and tour/ticket assistance
  • Concierge services and luggage storage
Room features
All guestrooms at Ngoc Mai Hotel boast perks such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra amenities include:
  • Bathrooms with jetted tubs and free toiletries
  • 32-inch LED TVs with cable channels
  • Refrigerators, rollaway/extra beds, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) at scheduled times
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Family friendly

  • Babysitting
  • In-room refrigerator
  • Rollaway/extra bed
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • Elevator

More

  • 1 building
  • 7 floors
  • Built in 1993
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 17 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Property is also known as

Ngoc Mai Hanoi
Ngoc Mai Hotel
Ngoc Mai Hotel Hanoi
Ngoc Mai Hotel Hotel
Ngoc Mai Hotel Hanoi
Ngoc Mai Hotel Hotel Hanoi

Frequently asked questions

What time is check-in at Ngoc Mai Hotel?

Check-in begins at noon.

What time is check-out at Ngoc Mai Hotel?

Check-out is at 11 AM.

Does Ngoc Mai Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of USD 17 per vehicle applies.

Where is Ngoc Mai Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and West Lake are also within 1 mi (2 km). Hanoi Long Bien Station is 12 minutes by foot and Hanoi Railway Station is 18 minutes.

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Ngoc Mai Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 2 out of 3 reviews
Rating 6 - Okay. 0 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

6.0/10

Cleanliness

6.8/10

Staff & service

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

AHN SOOBEOM, Republic of KOREA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The WORST hotel in my life

This hotel never check any reservation. When I arrived at the hotel, they just said there is no available room. But I made my reservation. So I had to move to another hotel. What a terrible hotel!

8/10 Good

Thomas, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value in the heart of the old quarter.

In the middle of the old quarter, hectic traffic all around, but an interesting place to stay. Take the airport shuttle/taxi, you'll never find it on your own if visiting Hanoi for the first time. Value for money... excellent. Ventilation to bathroom area really needed, but the room very spacious and clean, Hotel excellent value for the money, only downside was the owners tendency to overcharge on things like the airport shuttle, and tours, but at such low room rental its forgiven.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort