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New Era Hotel and Villa

Property class: 4.5

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Photo gallery for New Era Hotel and Villa

Outdoor dining - New Era Hotel and Villa (Hanoi)
Aerial view - New Era Hotel and Villa (Hanoi)
Reception - New Era Hotel and Villa (Hanoi)
Daily buffet breakfast for a fee - New Era Hotel and Villa (Hanoi)
Garden - New Era Hotel and Villa (Hanoi)
Located close to Thang Long Water Puppet Theatre and Hoan Kiem Lake, New Era Hotel and Villa provides an adjacent golf course, a terrace, and a coffee shop/cafe. Get out on the links at this hotel and enjoy amenities such as golf caddies. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, Courtyard View

Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, Courtyard View | 1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room, 1 Bedroom, Private Bathroom, Courtyard View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Premier Double or Twin Room, River View

Premier Double or Twin Room, River View | Coffee and/or coffee maker

Premier Double or Twin Room, River View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Luxury Studio Suite, 1 King Bed, Pool Access, City View

Luxury Studio Suite, 1 King Bed, Pool Access, City View | 1 bedroom, minibar, in-room safe, desk

Luxury Studio Suite, 1 King Bed, Pool Access, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located on the riverwalk, New Era Hotel and Villa is in Bo De neighborhood and is connected to a shopping center. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travelers looking to shop may want to visit Aeon Mall. Don't miss out on a visit to Goethe-Institut Hanoi. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hanoi travel guide
Map
17 Nguyen Van Cu Str., Hanoi, 10000

What's nearby

  • A group of motorcyclists on a rusted bridge with metal railings and a concrete walkway.
    Long Bien Bridge
    17 min walk - 0.9 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    5 min drive - 1.6 miles
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    5 min drive - 1.6 miles
  • A classical building with white columns and yellow accents, featuring ornate decorations and a balcony with a balustrade.
    Hanoi Opera House
    7 min drive - 2.1 miles
  • A large building with columns, surrounded by well-maintained gardens and trees.
    Ho Chi Minh Mausoleum
    9 min drive - 2.5 miles

Getting around

  • Cát Linh Station
    6 min drive
  • Hanoi Gia Lam Station
    7 min drive
  • Noi Bai Intl. Airport (HAN)
    34 min drive

Restaurants

  • Cháo Lòng
    10 min walk
  • Ngan Chặt Gật Đầu
    8 min walk
  • Lotteria
    7 min walk
  • Cafe Bửn - Nguyễn Văn Cừ
    10 min walk
  • Bún Cá Nhất Long 73 Ngọc Lâm
    10 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 320,000 for adults and VND 240,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Golf caddies
  • Gym
  • Karaoke
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 2 buildings
  • 9 floors
  • Art Deco architecture
  • Built in 2012
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Mini-fridge
  • Minibar
  • Paper towels

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 320000 for adults and VND 240000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: VND 550000 (one-way), (up to 12 years old)
  • Credit card charges are subject to a surcharge of 1 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does New Era Hotel and Villa have a pool?

Yes, this property has an outdoor pool.

Is New Era Hotel and Villa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at New Era Hotel and Villa?

Check-in start time: 2 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at New Era Hotel and Villa?

Check-out is at noon.

Does New Era Hotel and Villa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 550000 per vehicle applies.

Where is New Era Hotel and Villa located?

Located in Bo De, this luxury hotel is 2.6 mi (4.2 km) from Aeon Mall and within 6 mi (10 km) of Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Opera House and Embassy of China are also within 6 mi (10 km). Hanoi Gia Lam Station is 25 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

New Era Hotel and Villa Reviews

8.4

Very Good

9.4

Cleanliness

6.8

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 16 out of 30 reviews
Rating 8 - Good. 8 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 2 out of 30 reviews

Reviews

Verified review

10/10 Excellent

Signe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

It is a very good hotel! The only thing we thought was a little problematic for travelers is that it is far away from the old town, so you have to take a taxi to get there. But everything else was very good!
Stayed 3 nights in Dec 2023
Verified review

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Long Bien

This hotel stands out as the best choice in the Long Bien district of Hanoi. The junior suite room on the 7th floor of the 'luxury' wing of the hotel was in excellent condition, had all the required amenities and a great view of the famous Long Bien Bridge. I was also pleased that all the Value Added Promotions mentioned during the booking process were confirmed during my check in.
Stayed 1 night in Dec 2019
Verified review

8/10 Good

G.C

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
元々コストパフォーマンスが良く、清潔でスタッフの対応にも満足していたが、新館が出来てよりホテルのグレードが上がった。新館の部屋の作り、家具、その他は四つ星ホテルでも上のランクに匹敵する。唯一の欠点は、シャワーの水圧が低い事。ただし、水圧が低い事を考慮しても、この価格でこの質なら私は満足です。
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Chan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel. Escape noise from old quarter.

It is the only place you can slumber to snore at night. Ask for “river view” (actually not much view), high floor. Very quiet. No traffic noise. Hotel bed is comfortable. The hitel manager sitting at the lobby is very helpful. He is seriously to handle my complaint, that no WiFi at room. He came to my room to investigate and found that the router outside my room is off. He is great anyway.
Stayed 5 nights in Mar 2019
Verified review

10/10 Excellent

HIDEKAZU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

静かで快適なホテル

ホテルの建物自体はこじんまりとしていますが、部屋も広く清潔で快適に滞在できました。周辺も静かでゆっくりできました。 一点だけ、カードキーがエラーになってしまうのでその都度フロントに行かなければならなかったことは残念でした。ただ、ホテルスタッフは毎回嫌な顔をせずに対応してくれたので良かったです。
Stayed 6 nights in Nov 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルは寝るだけ、清潔で静かであれば良い人にお勧め。

観光利用としては、ハノイ中心街から少し遠いですが、ハノイ唯一のイオン(大型店舗)が近くにあり、市内の定番の観光地を行き終えたハノイリピーター、豪華なホテルより清潔であれば豪華なホテルである必要はない人にはうってつけ。スタッフもとてもフレンドリーで、設備は古いがキッチリ整備されている。
Stayed 2 nights in Oct 2018
Verified review

8/10 Good

Room607

Liked: Cleanliness, staff & service

Satisfaction that exceeds the price.

The staff is very friendly. The room is not new. However, it is very well managed and clean. Taxis can also be immediately secured. I think that I am higher quality than the price. The downside is that it is only a little far from the sightseeing spot.
Stayed 4 nights in Jun 2018
Verified review

10/10 Excellent

Cheng Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxury Hotel close to Hanoi city centre

Hanoi city centre just 1 bridge far but much quieter and clean. The lobby, breakfast restaurant and outdoor dining area... can't believe there just a small hotel with only few rooms (that i saw). Completed room amenities and equipment. Feel like this hotel is plan to be a small but luxury one, somehow my room shower tap was leaking. Also the temperature of hot tap water were too high that hard to adjust the shower to the comfortable temperature. However, a little defect won't change my mind to stay here if I come back to Hanoi again. Last, I would like to thank the hotel reception staff's patient that explaining nicely to my argue due to I didn't realize I booked wrong room type.
Stayed 1 night in Mar 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased

Staff very friendly and helpfull. Good location not far from the center. Room very nice as shown in pictures.
Stayed 2 nights in Mar 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

The hotel is okay but...

There was a small bug in the bed.
Stayed 1 night in Mar 2018
Verified review

10/10 Excellent

Go

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

観光目的以外なら立地が少々遠い、それ以外は大満足。

観光利用としては、各観光地・レストランから遠く今一つ。ただし、スタッフは皆親切で、対応も良い。設備は決して新しくはないが、シャワーの湯量も十分で、設備管理も行き届いている。ベットは、私には少々硬過ぎた。この価格でこの質なら、立地は悪くとも私は十分満足出来ました。
Stayed 5 nights in Nov 2017
Verified review

10/10 Excellent

jengo

Liked: Cleanliness, staff & service, property conditions & facilities

싸고 고급스런 호텔

하노이 중심에서 다리 하나 건너면 갈 수 있음 시설 좋고 직원들이 친절함 하지만 주변에 아무것도 없는 것이 단점
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

GO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel which is suitable for price.

Hotel which is a little far from sightseeing spot. But it is a very good hotel if you understand it. Hotel staff is very friendly and helpful. The facilities of the room are also clean and adequate. However, I have Bed was a little stiff. I will choose this hotel next time I will come to Hanoi.
Stayed 11 nights in Sep 2017
Verified review

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant well presented hotel with great service

A very enjoyable hotel - was at first dubious given its location but that changed quickly. Only a short taxi drive to the old quarter / lake and the shopping, it is a well put together hotel with extremely helpful and friendly staff. Was impressed with the service. Room was very comfortable, with a great bed. Bathroom was a decent size and spotless. Amenities were more than sufficient. Would stay there again very happily.
Stayed 2 nights in Jun 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impecable hotel. De EXELENCIA

Exelente. Atención y establecímiento. Personal para recibirte y despedirte DESDE LA VEREDA. Atentos y cuidadosos tanto dentro como fuera del hotel durante tu estadía.
Verified review

2/10 Terrible

Aleksandr

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

всем на плевать на туристов

живут своей жизнью! А туристы как мешок денег для жизни!
Verified review

6/10 Okay

Azzioui

Liked: Cleanliness, room comfort
chambre tres bruyante
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
only close to the industrial area, as we booked. Breakfast is good.
Verified review

6/10 Okay

TW

Liked: Cleanliness, room comfort

酒店幫你電召scam taxi，對比36條街是靜的

我住301，因為房間是在電梯旁，晚上很吵，很早就開始房間清潔，很嘈吵。 房層門外有煙味 酒店早餐很豐富，很好吃，讚！ 如果之後去下龍灣cuisine，pick up車是不到的，要自行到opera house 酒店幫你電召的都是scam taxi,累我多付10倍車資
Verified review

4/10 Poor

minkyu

Liked: Cleanliness, property conditions & facilities
직원들이 영어를 잘 하지 못해서 의사소통에 어려움이 있었습니다. 객실내 금고가 고장인데 조치가 없었고 예약확인에고 문제가 있었습니다. 식당안내 와이파이 비밀번호 안내도 되지 않아서 객실에서 물어보려고 프론트까지 내려와야했습니다.
Verified review

10/10 Excellent

Shokhrukh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convient location and quiet area.

Definitely I'll recommend this hotel for anyone who value quietness. Even it is located on the other bank of a river you won't spend too much to get to the city center by taxi.
Verified review

10/10 Excellent

Iggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great staff

staff was great and helpful. rooms were spotless. was located in a industrial area.
Verified review

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Неплохой отельчик

В общем неплохой отель, но надо смотреть номера, есть очень хорошие, а есть вонючие сильно!
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

New Era Hotel is situated in a very nice area and the staff are very helpfull and the rooms excellent . The buffet breakfast delicious. Good price from expedia.com and I get pleased with fee service is 5 % including room. The New era hotel is large and has trees and grass. There is a lake in the garden where you can to sit and relax. I really enjoy spending time in this hotel. If you are looking for a unique hotel to visit in Hanoi , New era is an attractive choice.
Verified review

8/10 Good

Verified traveler

Stayed 5 nights in Jan 2020