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My Moon Hotel

3.5 star property
Hotel with a 24-hour front desk, a quick walk to Dong Xuan Market

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Photo gallery for My Moon Hotel

Property amenity
Ecotours
Family Suite | Premium bedding, minibar, in-room safe, desk
Interior detail
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Cleanliness standards

Deluxe Double Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Portable fan
Premium bedding
Blackout drapes/curtains
Hair dryer
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony | Premium bedding, minibar, in-room safe, desk

Junior Suite, Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Portable fan
Blackout drapes/curtains
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite | Premium bedding, minibar, in-room safe, desk

Family Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Portable fan
Blackout drapes/curtains
Premium bedding
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Map
59 Cua Dong Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles
  • Dong Xuan Market - 9 min walk - 0.5 miles
  • Hoan Kiem Lake - 12 min walk - 0.7 miles
  • Thang Long Water Puppet Theatre - 13 min walk - 0.7 miles
  • Ho Chi Minh Mausoleum - 2 min drive - 1.1 miles

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Phở Gia Truyền - Bát Đàn - ‬2 min walk
  • ‪Bia hơi Ngọc Linh - ‬2 min walk
  • ‪Bánh Cuốn Nóng Hàng Vải - ‬2 min walk
  • ‪Bún Chả Nem - Cửa Đông - ‬1 min walk
  • ‪Gallery Bespoke Cocktail Bar - ‬2 min walk

About this property

My Moon Hotel

Hotel near Dong Xuan Market
Located close to Thang Long Water Puppet Theatre and Hoan Kiem Lake, My Moon Hotel provides dry cleaning/laundry services, a bar, and a business center. The on-site local and international cuisine restaurant, My Moon, serves breakfast. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and an elevator
  • Bicycle tour information, tour/ticket assistance, and concierge services
Room features
All guestrooms at My Moon Hotel boast thoughtful touches such as premium bedding and air conditioning, as well as amenities like free WiFi and separate sitting areas.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and highchairs

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: VND 90,000 for adults and VND 90,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • My Moon

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Highchair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 8 floors
  • Built in 2016
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 12

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately VND 90000 for adults and VND 90000 for children
  • Airport shuttle fee: VND 420000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

My Moon Hotel Hanoi
My Moon Hanoi
My Moon Hotel Hotel
My Moon Hotel Hanoi
My Moon Hotel Hotel Hanoi

Frequently asked questions

Is My Moon Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at My Moon Hotel?

Motorcycle parking only.

What time is check-in at My Moon Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at My Moon Hotel?

Check-out is at noon.

Does My Moon Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 420000.00 per vehicle applies.

Where is My Moon Hotel located?

Located in Hoan Kiem, this hotel is within a 15-minute walk of Dong Xuan Market, Hoan Kiem Lake, and Thang Long Water Puppet Theatre. Temple of Literature and Ho Chi Minh Mausoleum are also within 1 mi (2 km). Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 17 minutes.

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My Moon Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 57 reviews
Rating 8 - Good. 15 out of 57 reviews
Rating 6 - Okay. 8 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Pete

Liked: Cleanliness, staff & service
It’s a small property with rather outdated decor and facilities but it’s good value and the staff try ever so hard to make your stay pleasant.
Stayed 1 night in Nov 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always willing to help, yhey also support with travelling services

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing value. Location is great - not in the centre of the old quarter, but a quick walk to the hustle and bustle. It is right by train street, which is nice. The best part about this place are the staff - they are so friendly, accommodating, and helpful. The breakfast was delicious and versatile. Beds, duvet, and pillows were extremely comfortable and we had great sleeps here.
Stayed 2 nights in Jan 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at My Moon were all very friendly and had a lot of helpful suggestions of where to go in Hanoi. The location is perfect for walking to restaurants, temples, etc. The rooms are spacious and very clean. The transportation to and from the airport was very convenient.
Stayed 2 nights in Jan 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
The most comfortable night's sleep I had in Vietnam. All of the other hotels I stayed at during my vacate had hard beds and flat pillows. My Moon hotel also has a decent breakfast. Very pleased

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in a fantastic location close to the action. Staff were extremely helpful. Hanna was amazing helping us with dinner spots and tours. Take advantage of this service. Morning breakfast was great, and OMG the coffee is fantastic. Had the PHO every morning. So good. Just great value overall….
Stayed 4 nights in Jan 2024

10/10 Excellent

Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very friendly especially the receptionist lady was very sweet and helpful, hotel is cleaned but fancy, and breakfast is ok. You get what you paid for.
Stayed 1 night in Apr 2023

6/10 Okay

Ian Sai-fung

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Most staff seems to not be able to understand basic English like bus/taxi,airport etc. Communicating with them is a big hassle.
Stayed 2 nights in Aug 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

melhor lugar em Hanoi

excelente localização e atendimento maravilhoso da Jenna
Stayed 2 nights in Oct 2023

10/10 Excellent

Jose

Stayed 3 nights in Apr 2023

10/10 Excellent

Mike

Stayed 4 nights in Apr 2023

8/10 Good

Kenny

Stayed 3 nights in Mar 2023

8/10 Good

Dr.MANOJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy atento. Las habitaciones comodas, aunque el baño es muy chico. El desyuno es bueno
Stayed 3 nights in Feb 2020

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
洗面所の排水が悪かった。 シャワーからお湯が出にくかった。
Stayed 6 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for old qtr 👍 Very helpful staff. Breakfast not brilliant but more than adequate.
Stayed 3 nights in Jul 2019

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice clean and cosy hotel

I stayed with my children and mum for 9 nights at My Moon hotel. With the price you pay you get a lot of value for the money. The hotel is situated within walking distance to the walking streets, the night market and all the other tourist attractions in the Old quarters The staff was very friendly and helpful with every request. One of the rooms we booked said it had a sofa that you could convert to an extra bed. This is not true, the sofa is just a sofa. However we asked for an extra bed and we got one so no big deal The breakfast was good with a variety of good dishes, European as well as Asian
Stayed 9 nights in Dec 2018

4/10 Poor

Tu Oanh

Liked: Cleanliness, property conditions & facilities, room comfort

You might not get what you booked and paid

The hotel amenities and rooms are clean and well maintain in new condition. It would have been an excellent experience, if they honoured our booking. We specifically booked and paid extra for 4 family rooms with Queen and Single bed. However, when we checked in, they only give us 2 family rooms and 2 double rooms with extra fold-out bed. They claimed that the booking web-site has over booked the family rooms. It is just an excuse, when our booking was done 4 months in advance. The fold-out bed was uncomfortable with a thin mattress.
Stayed 1 night in Dec 2018

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2018

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very nice hotel well located in the old quarter

Very nice hotel well located in the old quarter. Beds were comfortable good wi-fi throughout. Easy to book tours and get info on what to do and where to go.Great breakfast.
Stayed 5 nights in Dec 2018

6/10 Okay

LL

Liked: Cleanliness, staff & service, room comfort
hotel is clean and close to old quarter and night market
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel is comfortable ... but short of pillow... we booked for 3 pax but was only given 2 pillows for the first nite, when we requested, the staff on duty that nite told us there are no more to spare to us... I then had to sleep on a 15" mini pillow. They only gave us an extra pillow the next morning after we complained to the manager...(@___@) The other matter is that the hot water shower was not working well.... Anyway , it was better when we checked in again after returning from Sapa I have to admit that he staff are very helpful and friendly... especially the porter Mr Cat... Thus I give a "smiling face for overall stay"
Stayed 3 nights in Nov 2018

2/10 Terrible

Meei-yun

A terminator of my long-term support to Hotels.com! After highly supporting Hotels.com since 2013, this experience was a termination of my long-term support to Hotels.com. As a gold member, I never experienced any major issues until 16/11/2018 when I checked in My Moon hotel. As usual, I made sure it would be a window in the room and also made this request when booking on Hotels.com. I understand that hotels might not meet my requests and it was ok as long as they gave me a notice IN ADVANCE, but ignoring the request and gave me a room that didn't meet my request or the description on Hotels.com AFTER I already checked in and Hotels.com already charged me was totally unacceptable! The hotel manager then allocated me in a down-graded hotel when I had no choice the next day. I called Hotels.com once I had a chance and hoped that this issue would help them to improve their services, shockingly they replied "hotels do not have to reply requests and they don't have to meet the requests". If hotels don't need to reply requests that they cannot meet in advance, what's the point that Hotels.com made “special requests” available on booking form??? After on call for 1hr, the staff at Hotels.com raised her voice and started arguing with me because I agreed to change the room, Hotels.com couldn’t do any compensations… This completely enraged me rather than the issues. The replies from Hotels.com were absolutely unprofessional and totally unacceptable!!!
Stayed 3 nights in Nov 2018