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Hanoi Media Hotel and Spa

4.0 star property
Guests unwind with spa treatments at Hanoi Media Hotel and Spa while enjoying the peaceful atmosphere of Hoan Kiem Lake, with local attractions just steps away

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Photo gallery for Hanoi Media Hotel and Spa

A hotel entrance with ornate gold detailing, a large arched sign, and a glass door with a reflection of the interior. - Hanoi Media Hotel and Spa (Hanoi)
Meeting facility - Hanoi Media Hotel and Spa (Hanoi)
A grand staircase with ornate railings and a chandelier, leading to an upper floor. - Hanoi Media Hotel and Spa (Hanoi)
A grand entrance with a chandelier, a staircase, and a desk with a laptop. - Hanoi Media Hotel and Spa (Hanoi)
A rooftop terrace with wicker furniture, a view of the cityscape, and decorative plants. - Hanoi Media Hotel and Spa (Hanoi)
Hanoi Media Hotel and Spa sits near peaceful Hoan Kiem Lake, offering a perfect retreat after exploring the city. Travelers can book rejuvenating massages at the ME Spa, use the complimentary WiFi, and walk to cultural highlights like the Thang Long Water Puppet Theatre.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Business services

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Superior Double Room

A neatly made bed with white linens, a bedside table with a book and a glass, and a mirror on the wall.

Superior Double Room

8.0 out of 10
Very good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Family Room, Balcony

A hotel room with two beds, wooden flooring, a TV, a wooden wardrobe, and a colorful wall.

Family Room, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Junior Suite, Balcony

A hotel room with a bed, a desk, a chair, a TV, and a balcony with a view.

Junior Suite, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double Room, City View

A hotel room with a bed, a desk, a chair, a TV, and two windows with curtains.

Deluxe Double Room, City View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | Memory foam beds, minibar (some free items), in-room safe, desk

Junior Suite, Terrace

  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Executive Triple Room

A hotel room with two beds, a TV, a wooden wardrobe, a colorful wall, and a small desk with a vase of flowers.

Executive Triple Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Memory foam beds, minibar (some free items), in-room safe, desk

Premium Double or Twin Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Family Room With Balcony

A hotel room with two beds, a wooden floor, a wall with colorful vertical panels, a TV, and a small table with fruit.

Family Room With Balcony

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Junior Suite With Balcony

Memory foam beds, minibar (some free items), in-room safe, desk

Junior Suite With Balcony

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Media Suite with Terrace

A hotel room with a bed, a desk, a chair, a window with curtains, and a wall-mounted TV.

Media Suite with Terrace

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Old Quarter neighborhood, Hanoi Media Hotel and Spa is connected to a shopping center. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium. Visit our Hanoi travel guide
Map
11 Hang Dau St., Hoan Kiem District, Hanoi, 10000

What's nearby

  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    2 min walk - 0.1 miles
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    3 min walk - 0.2 miles
  • A historic tower by a lake with surrounding trees and modern buildings.
    Ngoc Son Temple
    3 min walk - 0.2 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    5 min walk - 0.3 miles
  • The Old Quarter Gallery
    3 min walk - 0.2 miles

Getting around

  • Hanoi Long Bien Station
    5 min drive
  • Noi Bai Intl. Airport (HAN)
    38 min drive

Restaurants

  • giao mùa
    2 min walk
  • C-Brewmaster
    1 min walk
  • Banh Mi Long Hoi
    1 min walk
  • Coffee Zone
    1 min walk
  • Nem Tai Bà Hồng
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 352500.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately VND 100000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 400000 (one-way), (up to 11 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 352500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hanoi Media Hotel and Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Media Hotel and Spa?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hanoi Media Hotel and Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hanoi Media Hotel and Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hanoi Media Hotel and Spa located?

Located in Old Quarter, this spa hotel is steps from The Old Quarter Gallery and Hoan Kiem Lake. Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Railway Station is 22 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi Media Hotel and Spa Reviews

9.2

Wonderful

9.2

Cleanliness

9.0

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 162 out of 242 reviews
Rating 8 - Good. 54 out of 242 reviews
Rating 6 - Okay. 18 out of 242 reviews
Rating 4 - Poor. 6 out of 242 reviews
Rating 2 - Terrible. 2 out of 242 reviews

Reviews

Verified

10/10 Excellent

Sophia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights and had an amazing experience, Cindy, Hannah and all the staff was so helpful and kind. The location is great, breakfast was delicious, the sky bar is also a really great place to spend time with a view. And the AC works very well in the room!
Stayed 4 nights in May 2026
Verified

8/10 Good

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and clean room, awesome location!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

SANJAY

Liked: Cleanliness, staff & service
Staff were excellent. The room I was given did not have a window or balcony so that was bad. Small room but clean and neat. Location was very good.
Stayed 2 nights in Jun 2026
Verified

8/10 Good

Sydnei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a short stay. The service here was great! However the room had no window. The rooftop bar was okay, however the bartender took about 20min to make a single drink so only go if you arent in a rush.
Stayed 1 night in May 2026
Verified

6/10 Okay

Darren

Liked: Cleanliness, staff & service, amenities
Great location, and staff couldn’t do enough for you, just the finer things like good WiFi signal etc,
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Riina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and friendly staff, clean rooms, good breakfast and nice view from from the skybar, relaxing spa, good location close to lake and water puppet show. Quite thin walls, so noise from corridor is laud from time to time.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities
The staff were especially helpful with my abnormal needs (quick laundry service, for instance) and always polite, informative, and efficient. The room was immaculate and spotless, one of my best stays anywhere.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and great staff!

Great value hotel. Clean rooms and very responsive staff.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is at good location, staff is very helpful.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is really what makes this property special. They are so kind and helpful. On top of that it’s in a great location and walkable to nearly everything. I would absolutely stay here again no question.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

HIROKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with good hospitality. we had great stay and the hotel staffs made our days in Hanoi great one.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the old quarter. Walkable to many sights, dining and shopping
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Maria Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful to us
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to walk everywhere in Hanoi old quarter. Staff were super helpful and friendly.
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service
Right in the middle of the old quarter chaos but somehow quiet enough at night. Great for walking. Really friendly staff.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff. Very nice hotel
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Farideh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring the Old Quarter. Nice and clean rooms. Breakfast average.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go To Hotel when in Hanoi

Always stay at this hotel because the staff are so wonderful and caring. The hotel is in a great location as well as the rooms being very adequate. I never stay anywhere else.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

KA KEUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. A lovely place to stay, very convenient for shopping and eating around there. Great time !
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Maria Rosalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and accommodating. We requested for a ride to the airport very early in the morning and they had breakfast prepared for us which was very sweet.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in Hanoi old quarter. Close to numerous restaurants and stores. Short walk to the lake. Staffs were very helpful and friendly. Definitely recommend.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
There was a lovely hotel welcoming and staff couldn’t be nicer. The hotel’s location is perfect in the hustle and bustle of Hanoi. The room was big, clean and quiet with comfy beds. I couldn’t fault this hotel and would definitely recommend.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the Old Quarter, with service and amenities designed with foreign visitors in mind. All staff speak excellent English. Room was comfortable, breakfast had good variety, all staff were very service-oriented. I would not hesitate to stay again.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Eleanor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, all staff really helpful and go above and beyond to make sure you have a good stay. Highly recommend. I also got my nails done and she was great.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly Welcome Hotel

When ever I visit Hanoi I always try to stay at this hotel. As well as it being a great, boutique hotel in an excellent location. The staff here are so welcome and friendly and I have got to know them all over the last 9 months or so.
Stayed 2 nights in Mar 2024