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Meritel Hanoi

4.5 star property
Luxury hotel with a sauna and spa services

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Photo gallery for Meritel Hanoi

Building design
Lobby sitting area
Deluxe Room With Internal Window | Frette Italian sheets, premium bedding, memory foam beds, minibar
Outdoor pool, pool umbrellas, sun loungers
Poolside bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Family Connecting Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 55 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Old Quarter Suite

Old Quarter Suite | View from room

Old Quarter Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Memory foam bed
  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | View from room

Junior Double Room

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | View from property

Executive Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Meritel Suite

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window | Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double or Twin Room With Internal Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Grand Terrace

Grand Terrace | View from room

Grand Terrace

Highlights

Outdoor play area
Yard
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

GRAND HOTEL du LAC Hanoi

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.8 out of 10, Exceptional, 411 reviews
GRAND HOTEL du LAC Hanoi

About the neighborhood

Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.5 miles
  • Hoan Kiem Lake - 10 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 10 min walk - 0.6 miles
  • Thang Long Water Puppet Theatre - 12 min walk - 0.7 miles
  • Hanoi Opera House - 2 min drive - 1.3 miles

Getting around

  • Hanoi Railway Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪The Hanoi Social Club - ‬2 min walk
  • ‪GoGi House Restaurant - ‬4 min walk
  • ‪Phở Bò Đường Tàu - ‬3 min walk
  • ‪G66 Coffee - ‬3 min walk
  • ‪Aha Coffee - ‬1 min walk

About this property

Meritel Hanoi

Luxury hotel near Hoan Kiem Lake
Near St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Meritel Hanoi provides a swim-up bar, a poolside bar, and a free grocery shopping service. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a body scrub, a facial, or a Swedish massage. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a free daily manager's reception and a terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Local cuisine breakfast (surcharge), a roundtrip airport shuttle (surcharge), and coworking spaces
  • Coffee/tea in the lobby, luggage storage, and concierge services
  • An elevator, a computer station, and a water dispenser
  • Guest reviews say great things about the helpful staff and walkable location
Room features
All 64 individually furnished rooms offer comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Frette Italian sheets and memory foam beds
  • Hydromassage showers, designer toiletries, and bidets
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, electric kettles, and heating

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 250,000 per day); discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:00 AM for a fee: VND 230,000 for adults and VND 115,000 for children
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Art gallery
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1000000.0 per day

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately VND 230000 for adults and VND 115000 for children
  • Airport shuttle fee: VND 496000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
No pets and no service animals are allowed at this property

Property is also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Does Meritel Hanoi have a pool?

Yes, this property has an outdoor pool.

Is Meritel Hanoi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Meritel Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Meritel Hanoi?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Meritel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 496000 per vehicle applies.

Where is Meritel Hanoi located?

Located in Old Quarter, this luxury hotel is within a 10-minute walk of Hang Da Market, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Railway Station is 10 minutes by foot and Hanoi Long Bien Station is 19 minutes.

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Meritel Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 301 out of 353 reviews
Rating 8 - Good. 36 out of 353 reviews
Rating 6 - Okay. 7 out of 353 reviews
Rating 4 - Poor. 6 out of 353 reviews
Rating 2 - Terrible. 3 out of 353 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Really nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

AjLa21

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely luxury in the heart of the city at an affordable price. Staff are exceptional. Rooms were great. Highly recommend.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay and centrally located. The room was very nice and comfortable. The hotel is clean, new and modern. The staffs were professional, helpful and very friendly. Would stay here again.

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Property was excellent. Location could have been better
Stayed 1 night in Apr 2025

10/10 Excellent

Geno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't stay anywhere else - the staff is wonderful. The location is wonderful. The restuarant is wonderful. The room was wonderful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very nice. Staff are super friendly and helpful. Great location to walk to old quarter!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My time at Meritel was the best. Katy made me feel so comfortable and welcome at every moment. She was so kind, supportive and provided the best tips at any time to enjoy my staying at Hanoi. Definitely will come back for the great customer service Katy provided
Stayed 3 nights in Apr 2025

10/10 Excellent

graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in heart of the Old Quarter. All you need in easy walking distance, Train Street, Sports Bar, shopping, the Lake. Very good facilities, eg roof top bar & pool, great dining facility & excellent & inexpensive breakfast with plenty of choices. Staff very efficient, friendly helpful & easy check-in/ out excellent value for money
Stayed 3 nights in Mar 2025

10/10 Excellent

anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, rooms and food
Stayed 4 nights in Dec 2024

10/10 Excellent

Matthias

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything we hoped for. The staff were very nice, the breakfast was amazing & the room was clean, comfortable and had an excellent shower. Loads of good food options close by. Nothing but good things to say about this place.
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Meritel Hanoi. The staff all are friendly, courteous, helpful and always made me feel welcome. The room was spacious, clean and modern. The location is centralized to all the sites, restaurants and close to Hoan Kiem Lake. Overall a great hotel. Will definitely stay here again if I'm in Hanoi.
Stayed 1 night in Mar 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel with outstanding staff. Lots of street noise however if that is concern.
Stayed 2 nights in Feb 2025

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location in Old District Hanoi and property is beautifully designed property. Breakfast buffet offer wonderful selections. Rooftop bar was great. Staff friendly. Overall, I recommend this hotel!
Stayed 2 nights in Feb 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location, great staff
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very well appointed. Great gym and lovely roof top pool/bar. Very central, particularly close to train street. Staff are all very very friendly and helpful. Breakfast buffet was incredible
Stayed 3 nights in Feb 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff were perfect and the food. Service and drinks were outstanding.
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location in old quarter, a few minute walk to train street, all tours pick up from the hotel. What really makes it special are the staff who were super helpful. Special mention goes to Mike who we relied on a lot for help and information throughout our stay.
Stayed 5 nights in Feb 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Meritel was an oasis in Hanoi. We loved our stay and will remember the friendly staff, comfortable room and great breakfasts for a long time.
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Pretty quiet even in Old Quarter. I was able to walk to all the attractions of Hanoi and ate at several Michelin rated restaurants.
Stayed 1 night in Feb 2025

10/10 Excellent

Sheronika

Liked: Cleanliness, staff & service, property conditions & facilities
We very much loved our stay at Mai House Saigon. The hotel is amazing from the room, restaurant, bar and spa. They had the best breakfast buffets we’ve seen during all our travels. The team at the hotel were very friendly and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff fantastic and friendly.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything is awesome
Stayed 2 nights in Feb 2025

10/10 Excellent

Shazalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely place, a very nice escape from Hanoi madness. Immaculate cleanliness and top-notch service.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, lovely hotel
Stayed 1 night in Jun 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was stylish with comfortable beds and a great location. Staff were amazing (particularly Mr Mike) helping with dinner recommendations and onward travel arrangements. We had rooftop cocktails, breakfast and a Set Christmas Menu at the hotel and all were amazing.
Stayed 1 night in Dec 2024