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Meritel Hanoi

5.0 star property
Guests unwind with aromatherapy treatments or lounge by the pool at this charming hotel, just steps from Hanoi's historic Old Town Night Market

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Photo gallery for Meritel Hanoi

Lobby sitting area - Meritel Hanoi (Hanoi)
Property video
Reception hall - Meritel Hanoi (Hanoi)
Building design - Meritel Hanoi (Hanoi)
Outdoor pool, pool umbrellas, sun loungers - Meritel Hanoi (Hanoi)
Meritel Hanoi offers a welcoming retreat near Hoan Kiem Lake. Guests enjoy a swim-up bar, aromatherapy sessions, and a daily manager's reception. The hotel serves local cuisine for breakfast, and multilingual staff assist with tour arrangements.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double or Twin Room With Internal Window

Superior Double or Twin Room With Internal Window | Frette Italian sheets, premium bedding, memory foam beds, minibar

Superior Double or Twin Room With Internal Window

9.4 out of 10
Exceptional
(15 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Room With Internal Window

View from room

Deluxe Room With Internal Window

9.0 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Double Room

Junior Double Room | View from room

Junior Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Double Room

Executive Double Room | Frette Italian sheets, premium bedding, memory foam beds, minibar

Executive Double Room

9.8 out of 10
Exceptional
(7 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Meritel Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Meritel Suite

7.6 out of 10
Good
(4 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Connecting Suite

Frette Italian sheets, premium bedding, memory foam beds, minibar

Family Connecting Suite

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Terrace

Grand Terrace | View from room

Grand Terrace

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Old Quarter Suite

Old Quarter Suite | View from room

Old Quarter Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Located in Hanoi, Meritel Hanoi is in the city center. Ho Chi Minh Mausoleum is a notable landmark, and the area's natural beauty can be seen at Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
153 Hang Bong, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Train street
    Train Street
    2 min walk - 0.1 miles
  • St. Joseph Cathedral showing heritage architecture, markets and heritage elements
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.3 miles
  • Hang Gai Street showing signage and street scenes
    Hang Gai Street
    8 min walk - 0.5 miles
  • Hoan Kiem Lake showing a monument, heritage architecture and a lake or waterhole
    Hoan Kiem Lake
    8 min walk - 0.5 miles
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    12 min walk - 0.6 miles

Getting around

  • Hanoi Railway Station
    10 min walk
  • Noi Bai Intl. Airport (HAN)
    41 min drive

Restaurants

  • Circle K
    1 min walk
  • Aha Coffee
    1 min walk
  • Nước Mía Khổng Lồ
    3 min walk
  • Bellissimo
    1 min walk
  • The Hanoi Social Club
    2 min walk

About this property

Meritel Hanoi

Luxury hotel near Hoan Kiem Lake
Near St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Meritel Hanoi provides a swim-up bar, a poolside bar, and a free grocery shopping service. Treat yourself to a massage, a body scrub, or reflexology at Ve'hanoi Wellness & Spa, the onsite spa. Be sure to enjoy a meal at May Tre Dan Restaurant, the on-site theme restaurant. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with a free daily manager's reception and a terrace.
You'll also enjoy the following perks during your stay:
  • An outdoor pool along with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and coworking spaces
  • Coffee/tea in the lobby, luggage storage, and concierge services
  • An elevator, a computer station, and a water dispenser
  • Guest reviews say great things about the helpful staff and walkable location
Room features
All 64 individually furnished rooms offer comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Frette Italian sheets and memory foam beds
  • Bathrooms with hydromassage showers and designer toiletries
  • 40-inch flat-screen TVs with premium channels
  • Wardrobes/closets, LED light bulbs, and electric kettles

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (VND 250,000 per day); discounts available
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 300,000 for adults and VND 150,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Botan Bar & Dine
  • May Tre Dan Restaurant

Things to do

  • Art gallery
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Fenced pool
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Doorbell and phone notification
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Lifeguards
  • Locally-owned and organized tours and activities
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1000000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 300000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 550000 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: VND 250000 per day (164 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Meritel Hanoi Hotel
Meritel Hanoi Hanoi
Meritel Hanoi Hotel Hanoi

Frequently asked questions

Does Meritel Hanoi have a pool?

Yes, this property has an outdoor pool.

Is Meritel Hanoi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Meritel Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Meritel Hanoi?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Does Meritel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 550000 per vehicle applies.

Where is Meritel Hanoi located?

Located in Old Quarter, this luxury hotel is within a 10-minute walk of Hang Da Market, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Ho Chi Minh Mausoleum are also within 1 mi (2 km). Hanoi Railway Station is 10 minutes by foot and Hanoi Long Bien Station is 19 minutes.

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Reviews

Meritel Hanoi Reviews

9.8

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 472 out of 541 reviews
Rating 8 - Good. 49 out of 541 reviews
Rating 6 - Okay. 9 out of 541 reviews
Rating 4 - Poor. 6 out of 541 reviews
Rating 2 - Terrible. 5 out of 541 reviews

Reviews

Verified

10/10 Excellent

Bruna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, great location
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Really lovely staff who cannot do enough for you, lovely rooms in a great location. Great breakfast, well definitely stay again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with an excellent restaurant and gym!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Inder Mohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Convenient and safe. Lots of activity around.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lisa

The hotel has a great location in the Old Quarter, very walkable to many restaurants and sites.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful, the room was clean with great amenities. The breakfast was superb and the on-sight facilities, specifically the gym was really great.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Meritel. Location couldn’t have been better. The entire team at the property is very attentive and helpful with local recommendations. We ate at the restaurant once and the food was delicious. We also had spa treatments done and were very pleased. I highly recommend considering when in Hanoi.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Lam

Liked: Cleanliness, amenities, property conditions & facilities
Great service and very friendly
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sheryl

Liked: Cleanliness, amenities, property conditions & facilities
The room was wonderful. The staff was especially helpful and kind. It’s in a great location. And it had the best breakfast buffet I’ve ever had. If you’re going to stay in Hanoi you should definitely stay here.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Alicia-Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Truly an exceptional hotel with an unbelievably attentive, caring, and genuinely kind staff! I highly recommend this hotel and will definitely be coming back!! Clean and comfortable rooms, amazing service!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Lysa

Liked: Cleanliness, amenities, property conditions & facilities
Clean, wonderful staff amazing location highly recommend! Mike was especially helpful!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing and super location, right in the heart of old quarters Hanoi. limited windows but everything else make it up. Staff , Katie, go way beyond their expected services to help. it was great
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
Staff here are amazing and super helpful. Room was clean and spacious. We would highly recommend this hotel.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service all around
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Great value and location. Staff friendly and helpful!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kathy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and friendly staff make this a great place to stay in Hanoi. We had four nights and thoroughly enjoyed our visit. We were especially impressed with the personal care and attention provided by Katy from reception. She was very helpful throughout the trip. The food and cocktails were all better than we expected . Would definitely recommend this hotel in Hanoi.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Nguyen Thi Hong

Liked: Cleanliness, staff & service, amenities
Great and hospitable staff. Rooms are clean, comfortable, safe and quiet. Great breakfast. Fantastic location in the Old Quarter.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Beautiful and spacious room.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very clean and modern. The bar and restaurants were also excellent. I look forward to returning.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Thuan

The rooms were neat and clean. The staff w
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lyfe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easiest the best hotel I've stayed at in Hanoi. Staff can't do enough to keep guests happy, was offered a complimentary spa treatment and free mini fridge. Booked a room with a terrace and it meets any 5 star standards you might have. Strongly recommend the hotel.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful balcony room. If you can get room #9810 you will not be disappointed!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, amenities, property conditions & facilities
I've stayed at an incredible number of hotels and this was one of my favs. Amazing staff courteous, friendly, and going out of their way to help. Can't say enough about them. The hotel is cozy, very well appointed,with a comfortably upscale feel. Same for the rooms. The location is perfect for walking Old Town, shopping, spas, and dining. Highly recommended.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, staff were excellent. We had a young lady Jelly that helped us book excursions and sort out what ever we needed. Can not recommend the hitel and staff enough.
Stayed 4 nights in Oct 2025