See all properties

Mercy Hotel

2.5 star property
Travelers can unwind with a rejuvenating massage at the full-service spa and savor local cuisine during breakfast at this peaceful Hanoi retreat

Choose dates to view prices

Photo gallery for Mercy Hotel

A hotel room with a large bed, two chairs, a small table, a desk, a standing fan, and a large window with curtains. - Mercy Hotel (Hanoi)
An elevator with a marble wall and a digital display. - Mercy Hotel (Hanoi)
A modern bathroom with a glass-enclosed shower, a white sink, and a mirror above the sink. - Mercy Hotel (Hanoi)
A reception desk with a wooden panel backdrop and a large 'Mercy Hotel' sign. - Mercy Hotel (Hanoi)
A multi-story building with a sign reading 'Mercy Hotel.' - Mercy Hotel (Hanoi)
Mercy Hotel sits in the heart of Hanoi, offering a serene escape from city bustle. Guests can book a rejuvenating massage at the full-service spa and stay connected with free in-room WiFi. The property has earned enthusiastic reviews from previous visitors.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double Room

A hotel room with a large bed, bedside table, a desk with chairs, and a standing fan.

Standard Double Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a TV, and a painting on the wall.

Standard Twin Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Panoramic Double Room, 1 King Bed

A hotel room with a bed, a desk with a computer, a lamp, and a painting on the wall.

Panoramic Double Room, 1 King Bed

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Twin Room

A hotel room with two beds, a desk with a kettle, a TV, and a view of the outdoors through large windows.

Panoramic Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a bed, a desk with a computer, a TV, and a window with curtains.

Deluxe Double Room

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, two chairs, a desk, a fan, a lamp, and a window with curtains.

Standard Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Double Room

A hotel room with a bed, a desk, a television, and curtains.

Deluxe Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Queen Room with City View

A hotel room with a bed, a desk, a television, and a painting on the wall.

Queen Room with City View

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Hai Ba Trung neighborhood, Mercy Hotel is connected to a shopping center. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Temple of Literature and Imperial Citadel of Thang Long. Ngoc Son Temple and St. Joseph's Cathedral of Hanoi are two other places to visit that come recommended. Visit our Hanoi travel guide
Map
310 Lac Trung, Hai Ba Trung District, Hanoi, 100000

What's nearby

  • A classical building with white columns and yellow accents, featuring ornate decorations and a balcony with a balustrade.
    Hanoi Opera House
    7 min drive - 1.7 miles
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    12 min drive - 2.8 miles
  • A large building with columns, surrounded by well-maintained gardens and trees.
    Ho Chi Minh Mausoleum
    18 min drive - 4.2 miles
  • Vincom Center
    6 min drive - 1.4 miles
  • Hai Ba Trung Temple
    6 min drive - 1.4 miles

Getting around

  • Ga Phú Thụy Station
    13 min drive
  • Hanoi Giap Bat Station
    14 min drive
  • Noi Bai Intl. Airport (HAN)
    40 min drive

Restaurants

  • McDonald's 麦当劳
    12 min walk
  • maison sen buffet
    7 min walk
  • Ba Nhất Quán Times City Ngõ 622 Minh Khai
    10 min walk
  • ANNA Restraunt
    5 min walk
  • Many Different Tastes Coffee
    8 min walk

Similar properties

Outdoor pool
The Ann Hanoi Hotel & Spa
Hai Ba Trung
  • Pool
  • Spa
  • Restaurant
  • Air conditioning
9.2 out of 10, Wonderful, 301 reviews
The Ann Hanoi Hotel & Spa
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered valet parking on site

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Free minibar (limited items)

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

Frequently asked questions

Is Mercy Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is free at this property.

What time is check-in at Mercy Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Mercy Hotel?

Check-out is at noon. Late check-out is available for a fee.

Where is Mercy Hotel located?

Located in Hai Ba Trung, this hotel is within 3 mi (5 km) of Hanoi Opera House, Thang Long Water Puppet Theatre, and Ngoc Son Temple. St. Joseph's Cathedral of Hanoi and Temple of Literature are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Mercy Hotel Reviews

8.0

Very Good

Rating 10 - Excellent. 0 out of 1 reviews
Rating 8 - Good. 1 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

Reviews

Verified

8/10 Good

Merrill

Stayed 15 nights in Dec 2025