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Mercure Hanoi La Gare

4.0 star property
Colonial hotel with free valet parking and a 24-hour fitness center

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Photo gallery for Mercure Hanoi La Gare

Front of property
Deluxe Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes
Exterior
Minibar, in-room safe, desk, blackout drapes
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Premium bedding
Blackout drapes/curtains
  • City view
  • 34 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Blackout drapes/curtains
Private bathroom
Rainfall showerhead
  • City view
  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Sofa bed
Blackout drapes/curtains
Bathrobes
Eco-friendly toiletries
  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
94 Ly Thuong Kiet Street Hoan, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Train Street - 2 min walk - 0.2 miles
  • St. Joseph's Cathedral of Hanoi - 15 min walk - 0.8 miles
  • Hanoi Old Town Night Market - 18 min walk - 1.0 mile
  • Hoan Kiem Lake - 18 min walk - 1.0 mile
  • Ho Chi Minh Mausoleum - 20 min walk - 1.1 miles

Getting around

  • Hanoi Railway Station - 3 min walk
  • Noi Bai Intl. Airport (HAN) - 45 min drive

Restaurants

  • ‪Sadhu Vegetarian Restuarant - ‬2 min walk
  • ‪d'Lions Restaurant - ‬2 min walk
  • ‪IBiero Craft Beer Station - ‬1 min walk
  • ‪Vịt Nướng 73 Nam Ngư - ‬1 min walk
  • ‪Nhà Hàng Khoa Ngan - ‬5 min walk

About this property

Mercure Hanoi La Gare

Upscale family-friendly hotel near Hoan Kiem Lake
Near St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Mercure Hanoi La Gare provides a terrace, a coffee shop/cafe, and a garden. The on-site international cuisine restaurant, Brasserie Le Pavillion, offers breakfast, brunch, lunch, dinner, and garden views. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Other perks include:
  • Free self parking and valet parking
  • Limo/town car service, buffet breakfast (surcharge), and supervised childcare (surcharge)
  • An elevator, meeting rooms, and tour/ticket assistance
Room features
All 100 rooms include comforts such as 24-hour room service and air conditioning, in addition to perks like late night room service and free WiFi.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • 32-inch LCD TVs with premium channels
  • Electric kettles, daily housekeeping, and desks

Languages

Chinese (Mandarin), English, French, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 330,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie Le Pavillion

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Rollaway/extra beds are available for VND 975000 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 330000 per person
  • Airport shuttle fee: VND 1267000 per vehicle (roundtrip)
  • Rollaway bed fee: VND 975000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hanoi Mercure
Mercure Gare
Mercure Gare Hanoi
Mercure Gare Hotel Hanoi
Mercure Hanoi
Mercure Hanoi Gare
Mercure Hanoi La Gare Hotel Hanoi
Mercure Hanoi Gare Hotel
Mercure Gare Hotel
Mercure Hanoi La Gare Hotel
Mercure Hanoi La Gare Hanoi
Mercure Hanoi La Gare Hotel Hanoi

Frequently asked questions

Is Mercure Hanoi La Gare pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mercure Hanoi La Gare?

Self parking and valet parking are free at this property.

What time is check-in at Mercure Hanoi La Gare?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Hanoi La Gare?

Check-out is at noon.

Does Mercure Hanoi La Gare provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1267000 per vehicle applies.

Where is Mercure Hanoi La Gare located?

This family-friendly Hanoi hotel is located in the business district, within a 15-minute walk of Train Street and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 1 mi (2 km). Hanoi Railway Station is only a 3-minute walk.

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Mercure Hanoi La Gare Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 103 out of 248 reviews
Rating 8 - Good. 113 out of 248 reviews
Rating 6 - Okay. 25 out of 248 reviews
Rating 4 - Poor. 4 out of 248 reviews
Rating 2 - Terrible. 3 out of 248 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Anne D L

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean quiet and in a great spot for walking around the old quarter and train street.
Stayed 2 nights in Apr 2025

8/10 Good

THAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is a bit small but friendly staffs and not the downtown area.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff
Stayed 1 night in Nov 2024

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept room with very kind and helpful staff. Breakfast was excellent!
Stayed 1 night in Oct 2024

8/10 Good

Trung

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and in a good location, close to many eateries. Bathroom lacked amenities.
Stayed 1 night in Dec 2024

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
hotel staff was very helpful and accommodating, great breakfast fare, very clean hotel.
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Hanoi

Close to the Hanoi station. Handful of good local restaurants are in walking distance. Cozy room and nice breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hishida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Dec 2023

10/10 Excellent

Viliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, cleanness, room comfort, breakfast.
Stayed 2 nights in Oct 2022

10/10 Excellent

Pamela

Liked: Staff & service, amenities, property conditions & facilities
Nice accommodations just not crazy about Hanoi
Stayed 2 nights in Mar 2024

8/10 Good

Lai Yuin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuss free business hotel. Will stay again
Stayed 1 night in Apr 2022

8/10 Good

Fumiyuki

Liked: Cleanliness, staff & service
Thank you
Stayed 1 night in Nov 2024

8/10 Good

Lai Yuin

Liked: Cleanliness, staff & service
For business travellers, Mercure would meet most needs.
Stayed 2 nights in Apr 2022

8/10 Good

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Aug 2022

8/10 Good

Rajan

Liked: Cleanliness, property conditions & facilities, room comfort

Value for money Hotel in an excellent location

Housekeeping was a little slow in responding to requests. Otherwise, a very good hotel
Stayed 1 night in Apr 2022

8/10 Good

Chen Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star service indeed

Very new room and good location. Definitely a 4 star room and service. But the breakfast is a bit disappointing. Coffee is bad and not many variety of food
Lobby
Breakfast
Too
Toilet
Stayed 2 nights in Oct 2023

10/10 Excellent

Raffles Kean Yee

Liked: Cleanliness, staff & service, property conditions & facilities
There is a lack of restaurant for breakfast around the hotel. The safest option is to purchase a room with breakfast.
Stayed 1 night in May 2023

8/10 Good

Rajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A value for money Hotel, located centrally

The toilets are a bit small n the toilet doors don't close properly. Otherwise, an excellent location n a neat and clean hotel with responsive staff
Stayed 1 night in May 2022

10/10 Excellent

HIROMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly、Kindly
Stayed 1 night in Aug 2023

6/10 Okay

Latha

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The washroom is so tiny. No proper door in washroom. Washroom door can’t be fully opened as the toilet obstructs. I’m a short (5ft) and even for me the sink was really, really low. Water splashes everywhere, when tap is turned on.
Stayed 4 nights in Jun 2024

4/10 Poor

husna

Disliked: Staff & service
I will be making a formal complaint about this hotel! After a very long and tired day, I was feeling cold and there was limited hot water! I was showering and the water went cold. We called reception who quickly sent someone to look at the issues and they said that this is an ongoing problem and we would have to wait for the water to warm up. This is a joke, I would never have stayed there if I had known this. We stayed there for 2 days (4 of us in 2 rooms) and we all had that problem.
Stayed 2 nights in Nov 2023

6/10 Okay

MIHO

Disliked: Staff & service
色々なところに徒歩やgrabで行けて便利。ビジネスホテル感覚で利用すれば不満はない。1日2本の水、スリッパ、シャンプーコンディショナー、ボディーソープ、歯ブラシ、ドライヤーも全て揃っていた。ちゃんと清掃もしてくれる。チェックインが深夜でスタッフが1人しかいなくて待たされたのとフロント薄暗く印象が良くなかった。洗面周りなどは少し汚れが残っていたが許容範囲。
Stayed 3 nights in Apr 2025

8/10 Good

NAOKO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Andres

Stayed 1 night in Feb 2025

10/10 Excellent

Fusako

Liked: Cleanliness, staff & service, amenities
シャワーとの切り替えが壊れていたので、使いにくかったのが残念でした
Stayed 3 nights in Feb 2025