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Mercure Hanoi La Gare

Property class: 4

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Photo gallery for Mercure Hanoi La Gare

An outdoor dining area with tables and chairs, a menu board, and a sign reading "Brasserie Le Pavillon". - Mercure Hanoi La Gare (Hanoi)
A restaurant with tables set for dining, a bar area, and framed pictures on the walls. - Mercure Hanoi La Gare (Hanoi)
A modern hotel lobby with a reception desk, a large vase of flowers, and a framed artwork on the wall. - Mercure Hanoi La Gare (Hanoi)
A hotel entrance with a glass canopy, columns, and a signboard indicating amenities like a restaurant and cafe. - Mercure Hanoi La Gare (Hanoi)
Unclassified image, 5 of 40, button - Mercure Hanoi La Gare (Hanoi)
Close to St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Mercure Hanoi La Gare provides a terrace, a coffee shop/cafe, and a garden. The on-site international cuisine restaurant, Brasserie Le Pavillion, offers breakfast, brunch, lunch, dinner, and garden views. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Privilege, Room, 1 Double Bed with Sofa bed, City View

Privilege, Room, 1 Double Bed with Sofa bed, City View | Minibar, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed with Sofa bed, City View

  • City view
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free wired internet

View all photos for Classic Superior Room, 1 Double Bed, City View

A hotel room with a bed, a desk with a chair, a TV, and a window with curtains.

Classic Superior Room, 1 Double Bed, City View

  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

View all photos for Classic Room, 1 Double Bed, City View

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Classic Room, 1 Double Bed, City View

9.0 out of 10
Wonderful
(8 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free wired internet

View all photos for Classic Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a TV, and a window with curtains.

Classic Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

About the neighborhood

Located in Cua Nam, a neighborhood in Hanoi, Mercure Hanoi La Gare is in a shopping district and near a train station. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Traveling with kids? Consider Food Street Tong Duy Tan and Goethe-Institut Hanoi. Spend some time exploring the area's activities, including golfing. Visit our Hanoi travel guide
Map
94 Ly Thuong Kiet Street, Hoan, Hoan Kiem District, Hanoi, 10000

What's nearby

  • A narrow street with old buildings, clothes hanging on a line, and a railway track.
    Train Street
    3 min walk - 0.2 miles
  • A stone entrance with a relief sculpture of three figures, flanked by potted plants and a bench.
    Hoa Lo Prison Museum
    7 min walk - 0.4 miles
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    12 min walk - 0.6 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    17 min walk - 0.9 miles
  • Center International Trade Fair Hanoi I.C.E
    8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station
    3 min walk
  • La Thành Station
    3 min drive
  • Noi Bai Intl. Airport (HAN)
    45 min drive

Restaurants

  • Quan An Ngon
    3 min walk
  • Mercure Hanoi La Gare
    1 min walk
  • Sadhu Vegetarian Restuarant
    2 min walk
  • Highlands Coffee
    3 min walk
  • Ray Quán
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 330,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Brasserie Le Pavillion

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • At least 80% organic food
  • Banquet hall
  • Built in 2009
  • Colonial architecture
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Children aged 11 and younger eat free breakfast

Rollaway/extra beds are available for VND 975000.0 per night

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 330000 per person
  • Airport shuttle fee: VND 1267000 per vehicle (roundtrip)
  • Rollaway bed fee: VND 975000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Mercure Hanoi La Gare pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Mercure Hanoi La Gare doesn't offer parking.

What time is check-in at Mercure Hanoi La Gare?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Mercure Hanoi La Gare?

Check-out is at noon.

Does Mercure Hanoi La Gare provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1267000 per vehicle applies.

Where is Mercure Hanoi La Gare located?

This family-friendly Hanoi hotel is located in the business district, within a 15-minute walk of Train Street and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 1 mi (2 km). Hanoi Railway Station is only a 3-minute walk and Cát Linh Station is 24 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mercure Hanoi La Gare Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 113 out of 265 reviews
Rating 8 - Good. 117 out of 265 reviews
Rating 6 - Okay. 28 out of 265 reviews
Rating 4 - Poor. 4 out of 265 reviews
Rating 2 - Terrible. 3 out of 265 reviews

Reviews

Verified review

8/10 Good

Anne D L

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is clean quiet and in a great spot for walking around the old quarter and train street.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
hotel staff was very helpful and accommodating, great breakfast fare, very clean hotel.
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept room with very kind and helpful staff. Breakfast was excellent!
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Domenico

Liked: Cleanliness, staff & service
Gym ain't worth the hassle
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Hanoi

Close to the Hanoi station. Handful of good local restaurants are in walking distance. Cozy room and nice breakfast.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The hotel is excellent. Its location is perfect, close downtown, restaurants, laundry services, markets, etc. The breakfast is amazing, with fruit, scrambled eggs e omelettes made on time, coffe, Vietnamise coffee, yogurt, bread etc. The room is so comfortable and the service is polite. I defintively recommend it.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Trung

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and in a good location, close to many eateries. Bathroom lacked amenities.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Chen Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star service indeed

Very new room and good location. Definitely a 4 star room and service. But the breakfast is a bit disappointing. Coffee is bad and not many variety of food
Lobby
Breakfast
Too
Toilet
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wakable to the old quarter and other shops closer
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and staff
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Viliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good, cleanness, room comfort, breakfast.
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Hishida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Dec 2023
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is an excellent hotel at a very reasonable price "next door" to the old quarter of Hanoi.
Stayed 2 nights in Feb 2025
Verified review

8/10 Good

THAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is a bit small but friendly staffs and not the downtown area.
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Lai Yuin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fuss free business hotel. Will stay again
Stayed 1 night in Apr 2022
Verified review

6/10 Okay

Prasath

Liked: Cleanliness, staff & service
Business like room
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Julia

Liked: Cleanliness, amenities, property conditions & facilities
They're very care for relationships, and every day they're Cleaned. Great job 👏 Thank you for your care.
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

Pamela

Liked: Staff & service, amenities, property conditions & facilities
Nice accommodations just not crazy about Hanoi
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Yuichi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Rajan

Liked: Cleanliness, property conditions & facilities, room comfort

Value for money Hotel in an excellent location

Housekeeping was a little slow in responding to requests. Otherwise, a very good hotel
Stayed 1 night in Apr 2022
Verified review

8/10 Good

Rajan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A value for money Hotel, located centrally

The toilets are a bit small n the toilet doors don't close properly. Otherwise, an excellent location n a neat and clean hotel with responsive staff
Stayed 1 night in May 2022
Verified review

10/10 Excellent

Raffles Kean Yee

Liked: Cleanliness, staff & service, property conditions & facilities
There is a lack of restaurant for breakfast around the hotel. The safest option is to purchase a room with breakfast.
Stayed 1 night in May 2023
Verified review

10/10 Excellent

HIROMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly、Kindly
Stayed 1 night in Aug 2023
Verified review

8/10 Good

Fumiyuki

Liked: Cleanliness, staff & service
Thank you
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Latha

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The washroom is so tiny. No proper door in washroom. Washroom door can’t be fully opened as the toilet obstructs. I’m a short (5ft) and even for me the sink was really, really low. Water splashes everywhere, when tap is turned on.
Stayed 4 nights in Jun 2024