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Madelise Palace Hotel & Spa

Property class: 4

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Photo gallery for Madelise Palace Hotel & Spa

A hotel with a traditional facade, large windows, and a prominent entrance with a decorative gate. - Madelise Palace Hotel & Spa (Hanoi)
A reception area with a black marble counter, a reception desk, and a seating area with blue upholstered chairs. - Madelise Palace Hotel & Spa (Hanoi)
A lobby with two blue armchairs, a patterned floor, and a view through a glass door. - Madelise Palace Hotel & Spa (Hanoi)
A man sitting on a bench outside a hotel with a guitar, surrounded by potted plants. - Madelise Palace Hotel & Spa (Hanoi)
A massage room with a massage table, a blue chair, and a wall with framed artwork. - Madelise Palace Hotel & Spa (Hanoi)
Near Hanoi Old Town Night Market and Hoan Kiem Lake, Madelise Palace Hotel & Spa provides a hair salon, dry cleaning/laundry services, and a full-service spa. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

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Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

View all photos for Superior Double Room

A hotel room with a bed, bedside table, nightstand, and an open door leading to a bathroom.

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

A hotel room with a wooden desk, a chair, a bookshelf, and a bed.

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Single Room

A hotel room with teal walls, a bed with white linens, a green upholstered chair, a bedside table with a lamp, and a television.

Deluxe Single Room

  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double or Twin Room

A neatly arranged hotel room with a large bed, a bedside table with a lamp, a chair, and a small table with a vase of flowers.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

A neatly arranged hotel room with a large bed, a bedside table with a lamp, a chair, and a small table with a vase of flowers.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room

A hotel room with two beds, a nightstand with a lamp, a dresser, and a table with oranges.

Executive Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

A hotel room with two beds, a TV, a dining table with chairs, and a balcony with a view.

Family Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

A hotel room with a bed, a green lamp, and a person adjusting the pillows.

Junior Studio Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Old Quarter, a neighborhood in Hanoi, is home to Madelise Palace Hotel & Spa. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
116 Hang Buom Str., Hoan Kiem Dist., Hanoi, 100000

What's nearby

  • A crowded street market at night with people shopping and socializing.
    Ta Hien Street
    2 min walk - 0.1 miles
  • A shopping mall with a central fountain, multiple floors, and various shops.
    Dong Xuan Market
    3 min walk - 0.2 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    3 min walk - 0.2 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    5 min walk - 0.3 miles
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    7 min walk - 0.4 miles

Getting around

  • Cát Linh Station
    5 min drive
  • Hanoi Long Bien Station
    8 min drive
  • Noi Bai Intl. Airport (HAN)
    39 min drive

Restaurants

  • Chả Cá Lã Vọng
    2 min walk
  • Co Restaurant
    2 min walk
  • Bún Đậu Gốc Đa
    2 min walk
  • Chè Xoan
    2 min walk
  • King Pirates Pub
    1 min walk

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  • Free WiFi
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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Full-service spa

  • In-room massages
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Frequently asked questions

Is Madelise Palace Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Madelise Palace Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Madelise Palace Hotel & Spa?

Check-out is at noon.

Where is Madelise Palace Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Bach Ma Temple and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Railway Station is 24 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Madelise Palace Hotel & Spa Reviews

7.6

Good

7.0

Cleanliness

10

Amenities

8.0

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 3 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 2 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful, good location.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

IAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Caroline is the front desk manager and I cannot praise her enough for the customer service she demonstrated to all of my group. We needed some money changed at very late notice and she had left her shift for the evening but was still willing tk come back from her home to change the money for us. A great hotel - worth staying
Stayed 1 night in Mar 2024
Verified review

4/10 Poor

Guohao

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Condition of hotel quite run down
Stayed 3 nights in Aug 2023
Verified review

4/10 Poor

TOSHIHISA

Disliked: Cleanliness, property conditions & facilities
部屋の中が臭くて最後までなくならなかった。洗面台は排水ホースが外れていて水が床に漏れることがあった。 ホアンキエム湖に近く、レストランもたくさんあるのでロケーションは良いが設備・清潔さが悪いと感じました。セール価格で安かったから我慢したが、通常価格なら泊まりたくないと思う。
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Hao

Stayed 1 night in Sep 2024