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Aparthotel

Lotte The Residence

4.0 star property
Aparthotel with a full-service spa, near West Lake

Choose dates to view prices

Photo gallery for Lotte The Residence

Relax by the pool with sun loungers and a wooden deck.
Relax in the stylish lobby with sofas, armchairs, and bookshelves.
Symmetrical hallway with central walkway and shelving units displaying various items.
Enjoy meals in a spacious dining area with high ceilings, large windows, and a grid-like pattern.
Enjoy the city view from the large bed against floor-to-ceiling windows.

Popular amenities

  • Bar
  • Dryer
  • Washer
  • Breakfast available
  • Pool
  • Kitchen

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for 2 Bedroom Apartment

2 Bedroom Apartment | 2 bedrooms, in-room safe, desk, blackout drapes

2 Bedroom Apartment

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
2 bedrooms
Blackout drapes/curtains
2 bathrooms
  • 90.0 sq m
  • 2 bedrooms
  • 2 bathrooms
  • River view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Apartment, 3 Bedrooms

Fridge, microwave, oven, stovetop

Apartment, 3 Bedrooms

Highlights

Separate dining area
Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
3 bedrooms
Blackout drapes/curtains
  • 136 sq m
  • 3 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Bed

View all photos for 1 Bedroom Apartment

1 Bedroom Apartment | 2 bedrooms, in-room safe, desk, blackout drapes

1 Bedroom Apartment

Highlights

Air conditioning
Kitchenette
Refrigerator
LCD TV
Washer/dryer
Separate bedroom
Blackout drapes/curtains
Hair dryer
  • 64 sq m
  • 1 bedroom
  • 1 bathroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

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About the neighborhood

Map
54 Lieu Giai, Ba Dinh, Hanoi

What's nearby

  • Lotte Center Hanoi - 2 min walk - 0.1 miles
  • West Lake - 20 min walk - 1.1 miles
  • Ho Chi Minh Mausoleum - 3 min drive - 1.6 miles
  • Hoan Kiem Lake - 6 min drive - 2.8 miles
  • Hanoi Old Town Night Market - 6 min drive - 2.8 miles

Getting around

  • Hanoi Railway Station - 12 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Delica-Hans - ‬1 min walk
  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Shogun - ‬1 min walk

About this property

Lotte The Residence

Aparthotel with a full-service spa, near West Lake
This aparthotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free valet parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite. Each apartment has 2 bedrooms and offers free WiFi and 24-hour room service. Guests will find a kitchenette with a refrigerator, an oven, a stovetop, and a microwave.
Lotte The Residence offers 258 air-conditioned accommodations with washers/dryers and safes. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Hanoi aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and rice cookers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

English, Korean, Vietnamese

Property amenities

Pool/Spa

  • Full-service spa
  • Hot tub
  • Massage
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free valet parking on site

Family friendly

  • Children's pool
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator
  • Rice cooker
  • Stovetop

Dining

  • Daily full breakfast available 6:00 AM to 10:00 AM for a fee: VND 450,000 per person
  • A bar/lounge
  • A restaurant
  • Room service (24 hours)

Bedrooms

  • 2 bedrooms
  • Rollaway/extra bed: VND 1,167,500 per day

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Library

Outdoor areas

  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free daily newspapers
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk

Location highlights

  • In a business district
  • In an entertainment district

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 258 units
  • 65 floors
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 1167500.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 450000 per person
  • Rollaway bed fee: VND 1167500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned

Property is also known as

Lotte Residence Aparthotel Hanoi
Lotte Residence Aparthotel
Lotte Residence Hanoi
Lotte Residence
Lotte The Residence Hanoi
Lotte The Residence Aparthotel
Lotte The Residence Aparthotel Hanoi

Frequently asked questions

Does Lotte The Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Lotte The Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte The Residence?

Self parking and valet parking are free at this property.

What time is check-in at Lotte The Residence?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Lotte The Residence?

Check-out is at noon.

Where is Lotte The Residence located?

Located in Ba Dinh, this spa aparthotel is within 1 mi (2 km) of Embassy of the Republic of Korea and West Lake. Hoan Kiem Lake is 2.8 mi (4.6 km) away.

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Lotte The Residence Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 105 out of 138 reviews
Rating 8 - Good. 28 out of 138 reviews
Rating 6 - Okay. 3 out of 138 reviews
Rating 4 - Poor. 1 out of 138 reviews
Rating 2 - Terrible. 1 out of 138 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hiu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the Lotte Residence! Amazing staff. Great location. Lots of shops and dining options nearby. It’s my number one choice in Hanoi!
Stayed 2 nights in Mar 2025

10/10 Excellent

Fasel

Liked: Room comfort, communication

Excellent rooms,

Great space, breakfast and service excellent
Stayed 3 nights in Dec 2023

10/10 Excellent

HARUSHIGE

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was nice stay in Hanoi. I enjoyed very much.
Stayed 6 nights in Nov 2024

10/10 Excellent

Hiu Fai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great space, amazingly helpful staff, easy access to grocery and food. My number 1 choice in Hanoi!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Hiu Fai

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property at reasonable price. Extremely friendly and helpful staff members!!! This is the place I’d stay when I visit Hanoi.
Stayed 3 nights in Apr 2024

10/10 Excellent

Hideo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent facility and good hospitality of the stuff. Beautiful view from the residence, and perfect location to stay. It was amazing experience.
Stayed 7 nights in Sep 2023

10/10 Excellent

Wee Keong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very central and convenient with lots of eateries nearby hotel. Within the hotel, there’s a huge Lotte supermarket with lots of Korean and Vietnamese stuff to buy. Quite a number of cafes nearby and even a Starbucks at the first level of the hotel.
Stayed 1 night in Apr 2023

10/10 Excellent

Hiu Fai

Liked: Cleanliness, property conditions & facilities, communication
With a price lower than the hotel, I got a full apartment with a fully functional kitchen plus washer dryer, and an amazing view!! I’ve been recommending this residence to my friends! This is my choice when I visit Hanoi next time!
Stayed 7 nights in Sep 2023

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
We stayed in a 2 bedroom apartment which was amazing. It had a kitchen, washer/dryer, beautiful bedrooms and SO much storage space. The Lotte mart was convenient. I love the showcase coffee shop inside the entrance. The hotel is full of beautiful areas to explore. The gym/sauna/spa pool were wonderful!
Stayed 2 nights in Oct 2023

10/10 Excellent

KEN

Liked: Cleanliness, amenities, property conditions & facilities, communication
very clean and the property has a washer/dry. A plus for traveler with multi destination. grocery store locate inside the building.
Stayed 2 nights in Mar 2023

8/10 Good

Roger

Liked: Cleanliness, amenities, property conditions & facilities
English Language is still limited but they got the job done. Room was good.
Stayed 3 nights in Jul 2023

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hard to fault!

Professional check in and check out, friendly smiles. Amazingly spacious 'room' mini apartment easy access from ground floor, lobby floor 38, shopping mall in complex you do not have to go out if you don't want too! Awesome gym and pool Great alternative to the hotel next door.
Stayed 2 nights in Jul 2018

10/10 Excellent

Peng Guan

Liked: Cleanliness, room comfort, communication

Will choose again if prices does not increase.

Very clean, good helpful staff, good location but due to the central location. The traffic is bad especially during peak periods.
Stayed 4 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Best accommodation in Hanoi

Every aspect of the accommodation was wonderful. By far the most clean place that I’ve ever stayed in Hanoi. Spacious area, staff’s professional service, and lot of things to check out near by. I will definitely stay here again next time I visit Hanoi. However, I felt bad for the staffs at the reception area. Currently, the residence is going through a renovation so they are temporarily using the first floor as the reception (originally the reception is on the 38th floor). But the first floor is also having constructions and I was afraid the noise will stress out the staffs.
Stayed 4 nights in Aug 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, property conditions & facilities, communication
Excellent!
Stayed 9 nights in May 2025

10/10 Excellent

Yeongmin

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Apr 2025

8/10 Good

TOSHINORI

Liked: Room comfort

冷蔵庫、洗濯機が付いてて良いですね

Stayed 4 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

河內最佳

整體还是非常好，但部分設施開始舊。早餐不太ok. 添好運已經是below standard。 63F 酒吧性价比也很低。
Stayed 3 nights in Feb 2025

10/10 Excellent

Hyuk

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Jan 2025

10/10 Excellent

SHUNSUKE

Liked: Cleanliness, property conditions & facilities, communication
Stayed 3 nights in Nov 2024

8/10 Good

TOSHINORI

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Nov 2024

10/10 Excellent

TAKAHIRO

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Nov 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, room comfort, communication
Stayed 5 nights in Nov 2024

8/10 Good

Jee seon

Liked: Cleanliness, room comfort, communication
Stayed 4 nights in Oct 2024

10/10 Excellent

Hiu Fai

Liked: Cleanliness, property conditions & facilities, communication
Stayed 1 night in Oct 2024