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Lotte Hotel Hanoi

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Hanoi

Choose dates to view prices

Photo gallery for Lotte Hotel Hanoi

Indoor pool, outdoor pool
2 bars/lounges, cocktail bar
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Royal Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk
Reception
Lotte Hotel Hanoi offers a luxurious city-center retreat with two stylish bars and four restaurants serving delicious breakfasts. Guests love the helpful staff and free in-room WiFi. The Evian spa provides soothing massages after a day of exploring the capital.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Spa

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bathtub and shower
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bathtub and shower
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room

1 bedroom, minibar, in-room safe, desk

Junior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bathtub and shower
  • 63 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bathtub and shower
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room (Club )

1 bedroom, minibar, in-room safe, desk

Junior Twin Room (Club )

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bathtub and shower
  • 63 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite

View from room

Deluxe Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bathtub and shower
  • 99 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, minibar, in-room safe, desk

Premier Suite

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bathtub and shower
  • 147 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club )

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bathtub and shower
  • 44 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Club)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Club)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bathtub and shower
  • 44 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Club )

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bathtub and shower
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi

What's nearby

  • Lotte Center Hanoi - 1 min walk - 0.0 miles
  • Embassy of Japan - 2 min walk - 0.1 miles
  • West Lake - 1 min drive - 0.9 miles
  • Ho Chi Minh Mausoleum - 3 min drive - 1.6 miles
  • Hoan Kiem Lake - 6 min drive - 2.8 miles

Getting around

  • Hanoi Railway Station - 11 min drive
  • Noi Bai Intl. Airport (HAN) - 31 min drive

Restaurants

  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Cafe Promenade - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Shogun - ‬1 min walk

About this property

Lotte Hotel Hanoi

Luxury hotel near West Lake
You can look forward to dry cleaning/laundry services, 2 bars, and a health club at Lotte Hotel Hanoi. Indulge in a massage and a manicure/pedicure at Evian, the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Chinese cuisine. Free in-room WiFi is available to all guests, along with a business center and a sauna.
You'll also find perks like:
  • An indoor pool and an outdoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and ATM/banking services
  • Wedding services, a banquet hall, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 318 rooms boast comforts such as 24-hour room service and pillow menus, as well as perks like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with designer toiletries and separate tubs/showers
  • 48-inch LED TVs with cable channels
  • Wardrobes/closets, free infant beds, and daily housekeeping

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2 bars/lounges, lobby lounge, cocktail bar

InterContinental Hanoi Landmark72 by IHG

  • Pool
  • Spa
  • Kids pool
  • Parking included
9.6 out of 10, Exceptional, 625 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Grill 63
  • Pharaohs
  • Red River
  • Tim Ho Wan
  • Top of Hanoi

Things to do

  • Basketball
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,870 square feet of conference space
  • Business center

Outdoors

  • Barbecue grill

Full-service spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 822500.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Lotte Hotel Hanoi have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Lotte Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte Hotel Hanoi?

Self parking is free at this property.

What time is check-in at Lotte Hotel Hanoi?

Check-in begins at 3:00 PM.

What time is check-out at Lotte Hotel Hanoi?

Check-out is at noon.

Does Lotte Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1474200 per vehicle applies.

Where is Lotte Hotel Hanoi located?

Located in Ba Dinh, this luxury hotel is within 1 mi (2 km) of Embassy of the Republic of Korea and West Lake. Hoan Kiem Lake is 2.8 mi (4.4 km) away.

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Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 790 out of 1007 reviews
Rating 8 - Good. 155 out of 1007 reviews
Rating 6 - Okay. 37 out of 1007 reviews
Rating 4 - Poor. 8 out of 1007 reviews
Rating 2 - Terrible. 17 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious and clean, the staff was excellent to deal with, highly recommend.
Stayed 7 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with magical views of Hanoi
Stayed 3 nights in Sep 2025

8/10 Good

Christopher ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay as always!
Stayed 2 nights in May 2025

10/10 Excellent

Morten

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect hotel
Stayed 4 nights in May 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, very wonderful stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広くて清潔だった。リッチが良い
Stayed 1 night in Jul 2025

10/10 Excellent

Masaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
高層階での落ち着いた内装でゆっくり出来ました トップオブハノイも楽しかったです
Stayed 2 nights in Jul 2025

10/10 Excellent

Trac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and convenient hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles bestens!
Stayed 1 night in Jul 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Chris Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Professional service. Spectacular views
Stayed 1 night in Aug 2025

10/10 Excellent

YASUSHI

Liked: Amenities
帰国日、独立記念日のイベントで交通規制の為、空港までのタクシーが拾えない中、スタッフの方々の臨機応変な対応で、拾える所まで送って頂き、手配して頂いたタクシーに。 大変助かりました！
Stayed 3 nights in Aug 2025

10/10 Excellent

Seoro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best ever
Stayed 1 night in Jul 2025

10/10 Excellent

Mhd

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with good restaurants and nice staff
Stayed 2 nights in Jan 2025

10/10 Excellent

heryanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay in Lotte hotel every tine my viait to hanoi for business, great room, great service, great food.
Stayed 3 nights in May 2025

10/10 Excellent

YOO KI HYUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

추천합니다~

깨끗하고 친절해요~ 수질도 깨끗해서 필터사용할 필요가 없었네요~
Stayed 4 nights in Jun 2025

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Diem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative is that hotel lobby is on an upper floor.
Stayed 2 nights in Aug 2025

8/10 Good

Go

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食事も美味しかった
Stayed 3 nights in Feb 2025

10/10 Excellent

Ba Truong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice views of the city. Friendly staff and great service. Would come stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mario Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction.
Stayed 4 nights in Jun 2025

10/10 Excellent

KOJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
海外旅行が久し振りの母に楽しんでもらう為、 ロッテホテルハノイを選びました。景色、朝食がとても良く安心して旅行出来ました。
Stayed 3 nights in Mar 2025

10/10 Excellent

Masakazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
移動が便利とわかりやす場所
Stayed 2 nights in Feb 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. Lovely rooms with great bedding.
Stayed 1 night in Feb 2025

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