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Lakeside Palace Hotel

Property class: 3

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Photo gallery for Lakeside Palace Hotel

Restaurant - Lakeside Palace Hotel (Hanoi)
Swedish massages, Thai massages, facials, massages - Lakeside Palace Hotel (Hanoi)
Front of property - Lakeside Palace Hotel (Hanoi)
Suite, Lake View | Minibar, in-room safe, desk, soundproofing - Lakeside Palace Hotel (Hanoi)
Reception - Lakeside Palace Hotel (Hanoi)
Lakeside Palace Hotel offers tranquility near Hanoi Old Town Night Market. Relax in the sauna, enjoy facial treatments, and use free WiFi. Practical amenities include dry cleaning and bike rentals for exploring nearby attractions like Thang Long Water Puppet Theatre.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, soundproofing

Deluxe Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family City View

Minibar, in-room safe, desk, soundproofing

Family City View

  • City view
  • 32 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Suite, Lake View

Suite, Lake View | Minibar, in-room safe, desk, soundproofing

Suite, Lake View

  • Lake view
  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

About the neighborhood

Old Quarter, a neighborhood in Hanoi, is home to Lakeside Palace Hotel. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Friendship Cultural Palace are also worth visiting. Visit our Hanoi travel guide
Map
15 Hang Hanh, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake
    Hoan Kiem Lake
    1 min walk - 0.1 miles
  • Hang Gai Street
    Hang Gai Street
    2 min walk - 0.1 miles
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    3 min walk - 0.2 miles
  • Thang Long Water Puppet Theatre
    Thang Long Water Puppet Theatre
    3 min walk - 0.2 miles
  • St. Joseph's Cathedral of Hanoi
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.3 miles

Getting around

  • Hanoi Railway Station
    2 min drive
  • Noi Bai Intl. Airport (HAN)
    25 min drive

Restaurants

  • The Note Coffee
    1 min walk
  • King roti
    1 min walk
  • Domino's Pizza
    2 min walk
  • Cong Caphe
    2 min walk
  • Hoa quả dầm Hoa béo
    2 min walk

About this property

Lakeside Palace Hotel

Hotel near Hoan Kiem Lake
Near Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Lakeside Palace Hotel provides a terrace, a coffee shop/cafe, and a library. For some rest and relaxation, visit the sauna, and indulge in a Thai massage or a facial. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy the following perks during your stay:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a TV in the lobby
  • A 24-hour front desk, smoke-free premises, and concierge services
  • Tour/ticket assistance, an elevator, and a front-desk safe
Room features
All guestrooms at Lakeside Palace Hotel include thoughtful touches such as 24-hour room service and air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with rainfall showers and free toiletries
  • 32-inch LCD TVs with cable channels and DVD players
  • Mini fridges, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Onsite motorcycle parking only

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Spa

  • Facials
  • Swedish massages
  • Thai massages

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 2009
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way, maximum occupancy 7)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Golden Lake Hotel
Golden Lake View
Golden Lake View Hanoi
Lakeside Palace Hotel Hanoi
Golden Lake View Hotel Hanoi
Hotel Golden Lake
Golden Lakeside Hotel Hanoi
Lakeside Palace Hanoi
Golden Lakeside Hanoi
Golden Lakeside
Lakeside Palace
Lakeside Palace Hotel Hotel
Lakeside Palace Hotel Hanoi
Lakeside Palace Hotel Hotel Hanoi

Frequently asked questions

Is Lakeside Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Motorcycle parking only.

What time is check-in at Lakeside Palace Hotel?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

What time is check-out at Lakeside Palace Hotel?

Check-out is at noon.

Does Lakeside Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Lakeside Palace Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 21 minutes by foot.

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Reviews

Lakeside Palace Hotel Reviews

7.4

Good

7.2

Cleanliness

8.4

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 9 out of 36 reviews
Rating 8 - Good. 12 out of 36 reviews
Rating 6 - Okay. 9 out of 36 reviews
Rating 4 - Poor. 4 out of 36 reviews
Rating 2 - Terrible. 2 out of 36 reviews

Reviews

Verified

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
The room was very large, the staff was amazing and it was in great location!
Stayed 1 night in Nov 2025
Verified

8/10 Good

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of shops near by. Close to most key locations.
Stayed 15 nights in Feb 2026
Verified

10/10 Excellent

NORMAN TIBAYAN

Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious room. Nice street view. Friendly front desk.
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Jason

Liked: Cleanliness
Disliked: Amenities
It was a decent hotel in a convenient location. The cleaning staff were helpful. The restaurant was under renovation, so there was no breakfast. The room could use some upkeep, so it did not live up to the images on the website.
Stayed 3 nights in Jan 2026
Verified

6/10 Okay

Kim

Disliked: Property conditions & facilities, room comfort

It’s 3 stars

It’s basic. Clean, good air conditioner and friendly staff. Bed was hard.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

Jose Roberto

Liked: Cleanliness, staff & service
Nice staff. There is a lift. Big bed.
Stayed 4 nights in Dec 2025
Verified

2/10 Terrible

Jay Edward

Disliked: Cleanliness, property conditions & facilities
We stayed here the bathroom was full of black molds and rust i ask the staff if they could clean it because we are very tired from our early morning flight and didn't get enough sleep they offer us a different room had the same issues molds on the tiles and lots of water stains and brown rust on the shower. Since it was midnight like 2am we decided to stay and get to sleep to our original room because we have a tour in the morning. I notice the lamp has molds as well The location is perfect but the cleanliness is very bad and poor i hope they do better..
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Chihiro

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very kind. The room is very clean.
Stayed 3 nights in May 2023
Verified

6/10 Okay

Kung

Liked: Cleanliness, property conditions & facilities, room comfort

A safe hotel in old city center

BE AWARE: NO GYM as said in the hotel details. Breakfast buffet closes at 9am (!). Others are quite OK and worth the money spent.
Verified

8/10 Good

edouard

Liked: Staff & service, property conditions & facilities, room comfort
Grande chambre, bon accueil, la salle de bain et ses équipements sont un peu vétuste mais ça reste un bon qualité/prix
Stayed 3 nights in Jan 2026
Verified

8/10 Good

TAMAKI

Liked: Cleanliness, amenities
ホアンキエム湖からアクセスが良く、近くにコンビニや飲食店も多く便利でした。
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Gustav

Liked: Staff & service
Relativt slidt og meget hårde senge, men centralt beliggende
Stayed 2 nights in Oct 2025
Verified

8/10 Good

TOSHITAKE

Liked: Cleanliness, staff & service, amenities
非常に便利な立地なので街歩きには最高です。 また、バスタブがあるのも良いところ。 ただ、カードキーでないのと、ドアノブがガタガタしてるところ、シャワーの温水温度が不安定な所が残念な。
Stayed 1 night in May 2025
Verified

6/10 Okay

Daisuke

Disliked: Staff & service
チェックイン時に予約がないといわれて時間がかかった。それ以外は問題ない。
Stayed 3 nights in Aug 2024
Verified

4/10 Poor

Verified traveler

Disliked: Room comfort
ホテルのエリアが週末に限り通行止めになっておりタクシーが入れず荷物をもって歩いて移動を強いられた。事前情報必要。 トイレの流れが悪く、3回流さなければ完全に流れなかった。
Stayed 5 nights in Jul 2019
Verified

4/10 Poor

nogami

Disliked: Cleanliness, staff & service, property conditions & facilities
部屋のクリ－ニング、朝食、シャワ－室など、あまり良くない。
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Chung Hang Lawrence

Liked: Property conditions & facilities

Good value for money

Considered good value for money given the price charged
Stayed 2 nights in Jan 2018
Verified

8/10 Good

nananann

Liked: Staff & service

まさにレイクサイドにあるホテル

名前に恥じない、まさにレイクサイドにあります。レイクビューの部屋を利用しましたが、眺望も問題ナシです。湖の夜景も堪能できます。ハノイの観光の中心にあるホテルなので、立地条件画も最高で散策するにも便利。従業員の方も親切ですよ。 でも、設備等々はハノイによくあるブティックホテルの設備。あまり期待しない方がいいかも。
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

전반적으로 무난하고 편안했으며, 조식 장소는 매우 매력적이었음. ^^

전반적으로 무난하고 편안했으며, 조식 장소는 매우 매력적이었음. ^^
Stayed 2 nights in Nov 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

좋아요!!!

깨끗하고 시설도 좋았습니다 올드쿼터와 가까워 지내는동안 무리 없었고 호수까지도 충분히 걸어다닐수 있었습니다
Stayed 1 night in Oct 2017
Verified

8/10 Good

JONG JIN

Liked: Cleanliness, staff & service, room comfort

가성비최고의 호불호 호텔!

출장길에 들른 호안키엠의 풍경과 베트남의 문화를 즐길수있는 가성비최고의 호텔이었으나 욕실만 조금불편한 점이 아쉽지만 다음에 재방문하고싶은 인상깊은 곳이었습니다! 뷰별로 다소 호불호가 있을듯하니 반드시 전경사진 등 참조하여 이용하시면 좋을듯 하네요!
Stayed 1 night in Oct 2017
Verified

2/10 Terrible

Wendy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an extremely bad experience we had booked two rooms on turning the bed down baby faeces were present over the sheets.Very upsetting our friend vomited on discovering this hotel changed sheets but no apology or recompense. Hotel.com should remove this hotel from recommended list.
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Helen

Liked: Room comfort
Disliked: Cleanliness

Bra läge, ok standard

Bra läge. Stora rymliga rum. Ganska så slitna och slarvigt städade. Frukosten var ingen höjdare, sparsamt utbud och 45 min efter öppnandet, när vi var tvungna att gå, var allt fortfarande inte framsatt.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unclean

We stayed one night here. They put us on the first floor and it was loud all night. The room was dirty and needs an update. The bed felt like a brick and the safe wasn't working properly.
Verified

10/10 Excellent

Phillipa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In the heart of Hanoi old quarter.

Clean and tidy hotel in the old quarter of Hanoi close to the lake. Staff were friendly and polite. Rooms were well maintained and comfortable. View over lake at breakfast was amazing. Hotel close to shops and markets, area easy to get around once you have street map, ask at front desk. Able to leave luggage at hotel while doing overnight tours.