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L7 WEST LAKE HANOI BY LOTTE

5.0 star property
Luxury Hanoi hotel connected to a shopping center, steps from Lotte Mall Tay Ho

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Photo gallery for L7 WEST LAKE HANOI BY LOTTE

Outdoor pool
House, 2 Double Beds (Upper, Double) | Living area | 65-inch Smart TV with cable channels, TV
Poolside bar
Lake
Lake view

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Spa

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Studio Suite, 1 King Bed (Double)

Studio Suite, 1 King Bed (Double) | Living area | 65-inch Smart TV with cable channels, TV

Studio Suite, 1 King Bed (Double)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for Studio (Suite Twin)

Studio (Suite Twin) | 1 bedroom, minibar, in-room safe, desk

Studio (Suite Twin)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (CONVERTIBLE)

1 bedroom, minibar, in-room safe, desk

Superior Room (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Room, 1 Double Bed, Lake View

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Lake View

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, Lake View

1 bedroom, minibar, in-room safe, desk

Superior Twin Room, Lake View

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, Lake View (CONVERTIBLE)

1 bedroom, minibar, in-room safe, desk

Superior Room, Lake View (CONVERTIBLE)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Superior Room, 1 Double Bed

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed (Club)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Club)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed, Lake View (Club)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed, Lake View (Club)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room (Family)

1 bedroom, minibar, in-room safe, desk

Superior Room (Family)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for House, 1 King Bed (Upper)

1 bedroom, minibar, in-room safe, desk

House, 1 King Bed (Upper)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 King Bed

View all photos for House, 2 Double Beds (Upper, Double)

1 bedroom, minibar, in-room safe, desk

House, 2 Double Beds (Upper, Double)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed (Handicap)

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Double Bed (Handicap)

Highlights

Air conditioning
Smart TV
Separate bedroom
Bathrobes
Hair dryer
Bidet
Free bottled water
Minibar
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Map
683 Alley, Lac Long Quan Street, Phu Thuong Ward, Tay Ho District, Hanoi, 100000

What's nearby

  • Lotte Mall Tay Ho - 1 min walk - 0.0 miles
  • West Lake - 7 min walk - 0.4 miles
  • Ho Chi Minh Mausoleum - 6 min drive - 4.2 miles
  • Hanoi Old Town Night Market - 8 min drive - 4.9 miles
  • Hoan Kiem Lake - 8 min drive - 5.1 miles

Getting around

  • Ga Co Loa Station - 12 min drive
  • Hanoi Long Bien Station - 22 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Highlands Coffee - ‬4 min walk
  • ‪Cửu Ngư Lầu - ‬9 min walk
  • ‪Sen Tây Hồ - ‬7 min walk
  • ‪ABC Coffee Roasters - ‬2 min walk
  • ‪The Greek Taverna - ‬6 min walk

About this property

L7 WEST LAKE HANOI BY LOTTE

Luxury hotel near West Lake
Located close to Lotte Mall Tay Ho and Tran Quoc Pagoda, L7 WEST LAKE HANOI BY LOTTE provides a golf course, a poolside bar, and a shopping mall on site. Treat yourself to spa services, such as a body treatment, a facial, or a massage. Be sure to enjoy dim sum and more at the two on-site restaurants. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool
  • Free self parking
  • Buffet breakfast (surcharge), a 24-hour front desk, and coworking spaces
  • Wedding services, an elevator, and 4 meeting rooms
  • Guest reviews give top marks for the helpful staff and proximity to shopping
Room features
All 264 rooms feature comforts such as air conditioning and bathrobes, as well as perks like free WiFi and safes.
Extra amenities include:
  • Bidets, tubs or showers, and free toiletries
  • 65-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 567,000 for adults and VND 283,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Hedonist
  • Layered
  • Lush Salon
  • Tim Ho Wan

Things to do

  • 9-hole golf course
  • Golf clubs/equipment
  • Gym
  • Outdoor pool
  • Playground
  • Shopping mall
  • TV in common areas

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business center
  • Conference center
  • Coworking space

Outdoors

  • Garden
  • Outdoor entertainment area

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (20 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 567000 for adults and VND 283500 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

L7 West Lake Hanoi
L7 West Hanoi By Lotte Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel
L7 WEST LAKE HANOI BY LOTTE Hanoi
L7 WEST LAKE HANOI BY LOTTE Hotel Hanoi

Frequently asked questions

Does L7 WEST LAKE HANOI BY LOTTE have a pool?

Yes, this property has an outdoor pool.

Is L7 WEST LAKE HANOI BY LOTTE pet-friendly?

No, pets are not allowed at this property.

How much is parking at L7 WEST LAKE HANOI BY LOTTE?

Self parking is free at this property.

What time is check-in at L7 WEST LAKE HANOI BY LOTTE?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at L7 WEST LAKE HANOI BY LOTTE?

Check-out is at noon.

Where is L7 WEST LAKE HANOI BY LOTTE located?

Located in Tay Ho, this luxury hotel is within a 10-minute walk of Lotte Mall Tay Ho and West Lake. Tran Quoc Pagoda and Ho Chi Minh Mausoleum are also within 6 mi (10 km).

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L7 WEST LAKE HANOI BY LOTTE Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 239 out of 287 reviews
Rating 8 - Good. 27 out of 287 reviews
Rating 6 - Okay. 10 out of 287 reviews
Rating 4 - Poor. 5 out of 287 reviews
Rating 2 - Terrible. 6 out of 287 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10

Great place and staff
Stayed 2 nights in May 2025

10/10

Great stay and will repeat next time.
Stayed 6 nights in Apr 2025

10/10

Love this place.
Stayed 1 night in May 2025

10/10

Wonderful breakfast buffet, quick & efficient housekeeping, conveniently connected to a large mall with grocery, movie theater & restirsnts.
Stayed 6 nights in May 2025

10/10

Exceptional stay. Great hotel and attentive staff.
Stayed 1 night in Apr 2025

10/10

very good hotel
Stayed 2 nights in Mar 2025

10/10

nice luxury hotel next to the shopping mall, and just a short ride to the aiport.
Stayed 1 night in Apr 2025

10/10

Amazing staff
Stayed 1 night in May 2025

10/10

Excellent hotel connected to the Lotte mall. Hotel was very nice and breakfast was outstanding. We enjoyed staying at this wonderful hotel.
Stayed 4 nights in Feb 2025

10/10

Amazing hotel. We were sad that we only stayed 1 night. Will definitely go back!
Stayed 1 night in Apr 2025

10/10

Very nice amenities on-site (spa, gym, sauna, pool). Great dining options. Breakfast was phenomenal!
Stayed 9 nights in Feb 2025

10/10

Beautiful and spacious. The staff was amazing.
Stayed 4 nights in Apr 2025

10/10

My stay was amazing and the staff was very friendly
Stayed 3 nights in Nov 2024

10/10

Everything was great. Shopping mall is next to the hotel made it easy to access food and shopping.
Stayed 2 nights in Feb 2025

10/10

Good
Stayed 1 night in May 2025

10/10

Very convenient, big hotel, friendly staff, can enter the mall directly. Just not very convenient if you want to explore the old town and the food scene. Would definitely come back.
Stayed 4 nights in Mar 2025

10/10

It was a very inspiring stay and I would love to come back again.
Stayed 2 nights in Sep 2024

10/10

It is comfortable, convenient. Breakfast is delicious
Stayed 1 night in Feb 2025

10/10

Great hotel - attached to the Lotte Mall. Staff was super attentive and helpful. The pool views of Hanoi was great. Location is a little far from other things to do.
Stayed 1 night in Dec 2024

10/10

Nice
Stayed 3 nights in Feb 2025

10/10

👍
Stayed 1 night in Mar 2025

10/10

Very nice property and very friendly staff all of them. Thank you
Stayed 3 nights in Dec 2024

10/10

Nice and modern
Stayed 1 night in Oct 2024

10/10

Very new and clean hotel .. shopping mall is very big.. u can enjoy whole day there
Stayed 1 night in Sep 2024

10/10

It is great to stay at there. Good view, good location considering lotte mall. All of staffs are so kind and helpful. I'll stay at there if i have a chance to go Hanoi.
Stayed 1 night in Sep 2024