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Aparthotel

L7 West Lake Hanoi By Lotte - L7 Residences

5.0 star property

Photo gallery for L7 West Lake Hanoi By Lotte - L7 Residences

Reception - L7 West Lake Hanoi By Lotte - L7 Residences (Hanoi)
Lounge - L7 West Lake Hanoi By Lotte - L7 Residences (Hanoi)
Exterior - L7 West Lake Hanoi By Lotte - L7 Residences (Hanoi)
Food and drink - L7 West Lake Hanoi By Lotte - L7 Residences (Hanoi)
Outdoor pool - L7 West Lake Hanoi By Lotte - L7 Residences (Hanoi)

Reviews

9.8 out of 10
Exceptional

Apart-hotel

Sleeps 3

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

About this property

L7 West Lake Hanoi By Lotte - L7 Residences

Along with 2 restaurants, this aparthotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Each apartment provides free WiFi and free wired Internet, a Smart TV with cable channels, and a kitchenette with an oven and a microwave. Free bottled water, a hair dryer, and a safe are among the other amenities that guests will find.
L7 West Lake Hanoi By Lotte - L7 Residences offers 192 air-conditioned accommodations with safes and complimentary bottled water. Accommodations at this 5-star aparthotel have kitchenettes with microwaves and cookware/dishes/utensils. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hanoi aparthotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 65-inch Smart televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.

Add dates for prices

Property amenities

Pool/Spa

  • Facials
  • Massage
  • Outdoor pool
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Oven

Dining

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 554,400 for adults and VND 277,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels

Outdoor areas

  • Garden
  • Outdoor entertainment area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (20 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Safe
  • Vending machine
  • Wedding services

Location highlights

  • Connected to a shopping center

Things to do

  • Gym
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 192 units
  • Banquet hall
  • Garden
  • Soundproofing

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  • Spa
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property’s pool will not be available on the first Monday of every month.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Smoking

Smoking allowed: in designated areas

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 554400 for adults and VND 277200 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

L7 WEST LAKE HANOI L7 RESIDENCES
L7 WEST LAKE HANOI BY LOTTE – L7 RESIDENCES
L7 West Lake Hanoi By Lotte - L7 Residences Hanoi
L7 West Lake Hanoi By Lotte - L7 Residences Aparthotel
L7 West Lake Hanoi By Lotte - L7 Residences Aparthotel Hanoi

About the neighborhood

Located in Tay Ho neighborhood, L7 West Lake Hanoi By Lotte - L7 Residences is connected to a shopping center. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of West Lake and Hoan Kiem Lake. Ho Tay Water Park and Thu Le Park are also worth visiting. Visit our Hanoi travel guide
View more Aparthotels in Hanoi
Map
Alley No. 683 Lac Long Quan Street, Tay Ho Ward, Hanoi, 124000

What's nearby

  • West Lake
    West Lake
    3 min walk - 0.2 miles
  • Ho Tay Water Park Ferris Wheel in Hanoi, Vietnam
    Ho Tay Water Park
    5 min walk - 0.3 miles
  • Lotte Mall Tay Ho
    1 min walk - 0.0 miles
  • Trinh Cong Son Walking Street
    5 min walk - 0.3 miles
  • Rising Sun Park
    5 min walk - 0.3 miles

Getting around

  • Ga Co Loa Station
    13 min drive
  • Ga Thuong Tin Station
    24 min drive
  • Noi Bai Intl. Airport (HAN)
    28 min drive

Restaurants

  • Pizza 4Ps
    6 min walk
  • Sen Tây Hồ
    6 min walk
  • Cộng
    4 min walk
  • Layered
    1 min walk
  • Marukame Udon
    2 min walk

Frequently asked questions

Does L7 West Lake Hanoi By Lotte - L7 Residences have a pool?

Yes, this property has an outdoor pool.

Is L7 West Lake Hanoi By Lotte - L7 Residences pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at L7 West Lake Hanoi By Lotte - L7 Residences?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at L7 West Lake Hanoi By Lotte - L7 Residences?

Check-out is at noon.

Where is L7 West Lake Hanoi By Lotte - L7 Residences located?

Located in Tay Ho, this luxury aparthotel is within a 10-minute walk of Trinh Cong Son Walking Street and West Lake. Lotte Mall Tay Ho and Ho Tay Water Park are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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L7 West Lake Hanoi By Lotte - L7 Residences Reviews

Reviews

Exceptional

All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 18 out of 20 reviews
Rating 8 - Good. 2 out of 20 reviews
Rating 6 - Okay. 0 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 0 out of 20 reviews

10

Cleanliness

10

Amenities

10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ronald

Liked: Cleanliness, amenities, communication
Clean, spacious rooms with great amenities and access to the pool and bar upstairs.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dan

Liked: Cleanliness, room comfort, communication
New and friendly hotel
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Joydeep

Liked: Cleanliness, property conditions & facilities
My son and I stayed in a spacious one bedroom apartment. The apartment is in a high rise with an infinity pool (with glorious city views) and a decent bar on the rooftop. There is washer-dryer, big fridge-freezer in the apartment; also a kitchenette with pots and pans etc. The building is attached to an upscale mall with a Starbucks, a big grocery store and lots of food options. About a twenty minute drive from the Old market area. Highly recommend for a family of four or less. The only bed is a queen but there is a decent sofa.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Hoa

Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall, it was a really nice experience, and I’d definitely stay here again!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities, communication
Just about the Lotte mall tayho. Very convenient to the airport as well as grab something to eat
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Neil

Liked: Cleanliness, amenities, communication
Excellent value
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Teck Heng

Liked: Cleanliness, room comfort, communication
Very good
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Eun ju

Liked: Cleanliness, room comfort, communication
출장때마다 L7 이용합니다. 호텔 시설도 롯데몰 이용도 너무 만족합니다..
Stayed 1 night in Jan 2025
Verified

8/10 Good

Yin Chieh

Liked: Cleanliness, room comfort, communication
整體是好的,但缺點是晚上睡覺會聽到轟轟轟的聲音,疑似是冷卻水塔之類的聲音,及外面馬路機車聲蠻大的
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

YUMI

Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Jan

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Aug 2025
Verified

8/10 Good

Hung Ching

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

PEI-CHUN

Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

CHANGSEOB

Liked: Cleanliness, room comfort, communication
Stayed 9 nights in Mar 2025
Verified

10/10 Excellent

Ohhyeon

Liked: Cleanliness, room comfort, communication
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Youngmin

Liked: Cleanliness, property conditions & facilities, communication
Stayed 5 nights in Oct 2024
Verified

10/10 Excellent

Hyunwook

Liked: Cleanliness, amenities, room comfort, communication
Stayed 3 nights in Sep 2024