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InterContinental Hanoi Westlake by IHG

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Photo gallery for InterContinental Hanoi Westlake by IHG

A hotel with a swimming pool, multiple connected water bodies, and a cityscape in the background. - InterContinental Hanoi Westlake by IHG (Hanoi)
A waterfront hotel with multiple balconies and a reflective pool. - InterContinental Hanoi Westlake by IHG (Hanoi)
A multi-story hotel with balconies and a reflective pool. - InterContinental Hanoi Westlake by IHG (Hanoi)
A table with two glasses of white wine, a bowl of salad, and a small dish of food, set against a view of a river at sunset. - InterContinental Hanoi Westlake by IHG (Hanoi)
A bar area with a curved counter, stools, and a view of the river. - InterContinental Hanoi Westlake by IHG (Hanoi)
Luxury
5.0 star property
9.0

Wonderful

Lakeside elegance in Hanoi

Floating pavilions extend over West Lake, offering stunning sunset views from the rooftop bar. Guests can enjoy the outdoor pool after exploring nearby Old Quarter. The full-service spa and three restaurants create a luxurious sanctuary in Hanoi's peaceful expat district.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning

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Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for Classic Room, 2 Twin Beds, Lake View

A hotel room with two beds, a desk, a television, and a view of the city.

Classic Room, 2 Twin Beds, Lake View

  • Lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Classic Room, 2 Twin Beds, City View, Overwater

Room

Classic Room, 2 Twin Beds, City View, Overwater

7.2 out of 10
Good
(5 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Classic Room (Upgraded)

A hotel room with a large bed, a headboard, bedside tables, a chair, a desk, and a lamp.

Classic Room (Upgraded)

  • Partial lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, City View

A hotel room with a large bed, a desk with a television, and a seating area with chairs.

Junior Suite, 1 King Bed, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Lake View

A modern living room with a dining area, a sofa set, a TV, and a view of the city.

Suite, 1 Bedroom, Lake View

  • Lake view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Lake View

A hotel room with a bed, desk, chair, and a view of the cityscape through the balcony doors.

Classic Room, 1 King Bed, Lake View

9.8 out of 10
Exceptional
(10 reviews)
  • Lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed, City View (Club)

A hotel room with a large bed, a headboard, bedside tables, a chair, a desk, and a lamp.

Classic Room, 1 King Bed, City View (Club)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 2 Twin Beds, City View (Club)

A hotel room with two beds, a desk, a chair, a lamp, and a view of buildings.

Classic Room, 2 Twin Beds, City View (Club)

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Classic Room, 2 Twin Beds, Lake View, Overwater

A hotel room with two beds, a desk, a chair, and a view of the sea.

Classic Room, 2 Twin Beds, Lake View, Overwater

9.0 out of 10
Wonderful
(7 reviews)
  • Lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Suite, 1 Twin Bed, Overwater (Residence)

A spacious living room with a sofa, coffee table, and a view of a balcony.

Suite, 1 Twin Bed, Overwater (Residence)

  • City view
  • 129 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed
  • Free wired internet

View all photos for Presidential Suite, Multiple Beds, Lake View

A conference room with a large table, chairs, a painting on the wall, and a floor lamp.

Presidential Suite, Multiple Beds, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

View all photos for Classic Room, 1 King Bed, City View

A hotel room with a large bed, a headboard, bedside tables, a chair, a desk, and a lamp.

Classic Room, 1 King Bed, City View

9.8 out of 10
Exceptional
(13 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, Overwater (Residence)

A spacious living room with a sofa, coffee table, and a view of a balcony.

Suite, 1 Bedroom, Overwater (Residence)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 86 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free wired internet

View all photos for Suite, 3 Bedrooms, Overwater (Residence)

A spacious living room with a sofa, coffee table, and a view of a balcony.

Suite, 3 Bedrooms, Overwater (Residence)

  • Partial lake view
  • 172 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Twin Bed
  • Free wired internet

View all photos for Classic Room

A hotel room with a large bed, a headboard, bedside tables, a chair, a desk, and a lamp.

Classic Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed, City View, Overwater

A hotel room with a bed, a desk, a chair, and a balcony with a view of a traditional building.

Classic Room, 1 King Bed, City View, Overwater

8.4 out of 10
Very good
(11 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Accessible, City View

A hotel room with a large bed, a headboard, bedside tables, a chair, a desk, and a lamp.

Classic Room, 1 King Bed, Accessible, City View

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 2 Twin Beds, Lake View (Club)

A hotel room with two beds, a desk, a television, and a view of the city.

Classic Room, 2 Twin Beds, Lake View (Club)

  • Lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Junior Suite, 1 King Bed, Lake View

A hotel room with a large bed, a desk with a television, and a seating area with chairs.

Junior Suite, 1 King Bed, Lake View

  • Lake view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, City View

A hotel room with a bed, a sofa, a coffee table, and a view of the outside.

Suite, 1 Bedroom, City View

  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Lake View (Club)

A hotel room with a bed, desk, chair, and a view of the cityscape through the balcony doors.

Classic Room, 1 King Bed, Lake View (Club)

10.0 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 1 King Bed, Lake View, Overwater

A hotel room with a large bed, a desk with a chair, a view of the sea, and a balcony.

Classic Room, 1 King Bed, Lake View, Overwater

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Classic Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, a lamp, and a view of buildings.

Classic Room, 2 Twin Beds, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

About the neighborhood

Located in Hanoi, InterContinental Hanoi Westlake by IHG is in the city center and on a lake. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and travelers looking to shop may want to visit Dong Xuan Market and Hanoi Old Town Night Market. Looking to enjoy an event or a game while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
Map
5 Tu Hoa, Tay Ho Ward, Hanoi, 10000

What's nearby

  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    1 min walk - 0.1 miles
  • A serene lakeside scene with a pagoda, palm trees, and a traditional bridge.
    Tran Quoc Pagoda
    7 min drive - 1.4 miles
  • An ornate temple interior with golden statues, red decorations, and floral arrangements.
    Quan Thanh Temple
    9 min drive - 1.9 miles
  • Syrena Shopping Center
    12 min walk - 0.7 miles
  • Dinh Quang Ba
    5 min drive - 1.2 miles

Getting around

  • Cát Linh Station
    6 min drive
  • Hanoi Long Bien Station
    9 min drive
  • Noi Bai Intl. Airport (HAN)
    29 min drive

Restaurants

  • Pizza 4P's Âu Cơ
    3 min walk
  • Sunset Bar
    5 min walk
  • Sheraton Club Lounge
    7 min walk
  • Bao Wow
    6 min walk
  • Gòn Bites & Veggies
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle available on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 26 for adults and USD 13 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Du Lac
  • Milan
  • Saigon

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchairs on site

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 45.36 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 26 for adults and USD 13 for children
  • Airport shuttle fee: USD 88 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.36 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does InterContinental Hanoi Westlake by IHG have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is InterContinental Hanoi Westlake by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at InterContinental Hanoi Westlake by IHG?

Check-in start time: 3 PM; Check-in end time: noon. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at InterContinental Hanoi Westlake by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does InterContinental Hanoi Westlake by IHG provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 88 per vehicle applies.

Where is InterContinental Hanoi Westlake by IHG located?

Located in the heart of Hanoi, this luxury hotel is 0.2 mi (0.3 km) from West Lake and within 3 mi (5 km) of Ho Chi Minh Mausoleum and Dong Xuan Market. Hanoi Old Town Night Market and Hoan Kiem Lake are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

InterContinental Hanoi Westlake by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

7.8

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 644 out of 1001 reviews
Rating 8 - Good. 243 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right on the lake
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location to town. Good food choices and nice gym. Nice staff.
Stayed 7 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast!!!
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got upgraded to the junior suite with make facing. Amazing service from the staff and comfortable beddings. Had a good rest and stay here
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second visit and we wouldn’t stay anywhere else in Hanoi. The hotel, service and food was superb. We will return again.
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff were really friendly and helpful, for example the concierge gave us advice around puppet show tickets and then got us some amazing tickets. When we said one of our rooms didn’t have black out blinds the hotel fitted some for us. But the pool was a bit grimy and there was a bit of a smell from the lake. This might have been due to the heavy rain the whole time we were there.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, very accommodative staff!
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff was very nice and accommodating. We enjoyed our stay. Highly recommend.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff, clean rooms, and nice restaurants. Will stay again next time in Hanoi.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel , beautiful view of the la
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I found the hotel to be quite comfortable during my stay！ Breakfast is very delicious!
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel !

Great service and clean hotel .. it was spacious and the bed comfortable as well.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, room big. Breakfast super good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location overlooking the west lake of Hanoi. Nice food. Great staff.
Stayed 1 night in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Ridiculously expensive services Example - Breakfast per person at $30 … !!! Room and staff very good
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice food and lake view, ？good service.
Stayed 3 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and quiet room staff was nice & kind
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is built over the lake, which gives great views. The pool area is lovely. The breakfast is excellent.
Stayed 5 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
I had a wonderful 3-night stay at InterContinental Hanoi Westlake. The hotel is beautifully located over the lake, offering peaceful views and a relaxing atmosphere away from the busy city. The rooms were spacious, clean, and very comfortable. Staff were consistently friendly, attentive, and professional, making the stay feel effortless from check-in to check-out. Breakfast was excellent with a wide variety of options. I would absolutely stay here again and highly recommend it to anyone visiting Hanoi.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was always friendly and helpful. Very good service.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with some of the best service. The Sunset bar is a must. Just wish we could have stayed longer!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very beautiful hotel with luxury room.
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Nice hotel, nice outdoor pool. Great staff.
Stayed 2 nights in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staffs and excellent service
Stayed 4 nights in Oct 2024