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Holiday Lakeview Hotel

2.5 star property
Hotel with free breakfast, a short walk to Hoan Kiem Lake

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Photo gallery for Holiday Lakeview Hotel

Deluxe Family Room | Minibar, in-room safe, desk, blackout drapes
Free daily cooked-to-order breakfast
Front of property
Lobby
Deluxe Triple Lakeview Room | Bathroom | Shower, free toiletries, slippers, towels

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Family Room

Deluxe Family Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Family Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Minibar
Free bottled water
Cable channels
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Triple Lakeview Room

Deluxe Triple Lakeview Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Triple Lakeview Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Minibar
Free bottled water
Cable channels
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Triple Room

Superior Triple Room | Minibar, in-room safe, desk, blackout drapes

Superior Triple Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
Minibar
Free bottled water
Cable channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Lakeview Room

Deluxe Lakeview Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Lakeview Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Minibar
Free bottled water
  • 25 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, blackout drapes

Superior Double Room

Highlights

Air conditioning
Free cribs/infant beds
LCD TV
Blackout drapes/curtains
Ceiling fan
Private bathroom
Minibar
Free bottled water
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 1 Double Bed

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About the neighborhood

Map
11A Hang Hanh Street, Hoan Kiem, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 4 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 4 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 7 min walk - 0.4 miles
  • Hanoi Opera House - 16 min walk - 0.9 miles

Getting around

  • Hanoi Long Bien Station - 15 min walk
  • Noi Bai Intl. Airport (HAN) - 25 min drive

Restaurants

  • ‪The Note Coffee - ‬1 min walk
  • ‪Pizza 4Ps 11B Bảo Khánh - ‬1 min walk
  • ‪Thủy Tạ - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Cafe Phố Cổ - ‬2 min walk

About this property

Holiday Lakeview Hotel

Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and Thang Long Water Puppet Theatre, Holiday Lakeview Hotel provides free cooked-to-order breakfast, dry cleaning/laundry services, and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A roundtrip airport shuttle (surcharge), free newspapers, and a front-desk safe
  • A 24-hour front desk, tour/ticket assistance, and a computer station
  • Luggage storage
Room features
All guestrooms at Holiday Lakeview Hotel feature comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch LCD TVs with cable channels
  • Ceiling fans, daily housekeeping, and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 9:30 AM

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No elevator

More

  • 1 building
  • 7 floors

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 110000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Rollaway bed fee: VND 110000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Madam Moon Guesthouse 2 Hotel Hanoi
Madam Moon Guesthouse 2 Hotel
Madam Moon Guesthouse 2 Hanoi
Holiday Lakeview Hotel Hanoi
Holiday Lakeview Hanoi
Holiday Lakeview
Holiday Lakeview Hotel Hotel
Holiday Lakeview Hotel Hanoi
Holiday Lakeview Hotel Hotel Hanoi

Frequently asked questions

Is Holiday Lakeview Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Holiday Lakeview Hotel?

This property doesn't offer parking.

What time is check-in at Holiday Lakeview Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Holiday Lakeview Hotel?

Check-out is at noon.

Does Holiday Lakeview Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 400000 per vehicle applies.

Where is Holiday Lakeview Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. Thang Long Water Puppet Theatre and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 22 minutes.

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Holiday Lakeview Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 3 out of 24 reviews
Rating 8 - Good. 12 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 2 out of 24 reviews
Rating 2 - Terrible. 3 out of 24 reviews

7.4/10

Cleanliness

7.0/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

예약에 추가 옵션은 아무 상관도 없었습니다. -.-;;

알고 가기는 했지만, 계단을 뱅글뱅글 돌아서 올라가는 숙소는 오르고 내리기 힘들었습니다. 함께 간 일행 예약 확인이 안되어서 한참 고생을 했는데, 막상 숙소도 추가요금을 지불하고 좋은 곳으로 예약한 것과 상관없이 임의로 배정이 되었습니다. -.-;; 호텔스닷컴에서 예약이 확실하게 정리되지 않는 느낌이 들어서, 이번 예약은 매우 실망스러웠습니다. -.-;
Stayed 1 night in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

결제도 끝난 예약을 확인이 안된다며 빈방도 없는 일이...

예약을 해놓고 갔는데 예약 확인이 안된다고 해서, 늦은 시간에 한참을 얘기하다가, 숙소도 빈방이 없다고 해서 결국 다른 곳으로 숙소를 옮겨줬습니다. -.-;; 나름 레이크사이드뷰로 추가 비용을 내고 예약을 했던건데 아무 의미도 없었고, 임시로 옮겨준 방은 화장실과 욕실이 좁고 지저분해서 매우 불쾌했습니다. 호텔스닷컴에서 예약한 것이 확인이 안된다고 하면 호텔스닷컴도 믿을 수가 없으니 자세한 내용 확인 조치 바랍니다. -.-;;
Stayed 1 night in Jul 2019

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall good stay

Staff very helpful. No elevator but knew before booking.
Stayed 2 nights in Mar 2019

8/10 Good

youjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가성비 대비 만족했던 숙박

전체적으로 가성비 대비 만족, 조금 시설적으로불편(에어컨, 샤워실).
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service
Stayed 1 night in Jun 2018

8/10 Good

JY, KOREA

Liked: Cleanliness, staff & service, property conditions & facilities

저렴한 가격, 편리한 위치

저렴한 가격으로 묵을 수 있었어요. 레이크뷰로 가격을 더 주고 예약했는데 패밀리룸은 레이크뷰가 없대요. 레이크뷰는 높은 층에 있다고 배려하듯 3층으로 배정해줬습니다. 그 부분 제외하고는 괜찮아요. 호수랑 정말 가깝고 움직이기 편했어요. 마담문호텔 바로 옆에 있는 골목 안에 게스트하우스 있으니 찾아가실 분은 잘 찾으시길 바랍니다.
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic value

fantastic value
Stayed 3 nights in Jan 2018
This review was submitted before 2018 and has not been verified.

8/10 Good

Tea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Guillaume

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon rapport lieu/prix

Hotel très bien placé, dans le centre effervescent de Hanoï. Les chambres des 5ème et 6eme étages ont vue sur le lac. Attention, il n’y a pas d’ascenseur. Les chambres font moins des 25m2 annoncés. La salle de bain est propre et la douche est séparée des toilettes ce qui n’est pas toujours le cas dans les hôtels de ce budget.
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

ハノイ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

夜のチェクインは勧めません

飛行機が2時間遅れて、23時過ぎにチェックインでカウンター行きましたが、部屋が一杯なのか、予約ノートにも反映されてなく、5分ほど歩いた別のところに移動。 ちなみにそこは部屋も大きく、綺麗で良かったが、たらい回しで30分はロスしたので夜の20時前後で空港着の方には勧めません。 一緒のタイミングで、ブッキングドットコムできた西洋人も、予約反映されてなく、同じホテルに回されました。 おそらくここはホテルに問題あるのだと思います。
Stayed 1 night in Nov 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Insu yang, Ho chi minh

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Give me back my money

Before I book a hotel, I called in advance and asked them can we check in early because I arrive early from sapa. They answered ok. surelu I told them my arrival time and so on. so i booked a hotel and visit this hotel. When i arrived this hotel, staff said there's no room. if you wanna check in, visit 11am. I couldn't any choice, and i couldn't cancel this hotel. So i requested to cancel my booking. They said I will let you know later. But they didn't call me. It's cheating. Bad experience in ha noi!!!!
Stayed 1 night in Sep 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

JUYOUNG

Liked: Cleanliness, property conditions & facilities, room comfort

Near Hoan Kiem Lake, Good Location Hotel

<FOR ENGLISH> The location of this guest house is so nice.(Near the Hoan Kiem Lake!) Toliet of this guset house was so clean and modern! I liked this part best! But... I reserved Superior Room, Lake View. But my room wasn't. The staff said because I just stay one day in here, so he can't give me lake view room that i reserved. It was my disapoint point of this guest house. However I think Most of this guest house was pretty nice include location. <한국인 분들께> 호안끼엠 호수 주변에 위치하여 시내로의 이동이 상당히 편하고 괜찮았습니다. 시설도 깨끗하고 만족스러웠구요. 특히 제가 숙소의 화장실에 되게 민감한데 상당히 현대적이고 깨끗하여 만족하였습니다. 한가지 실망스러운 점은 호수가 보이는 전망으로 예약하였는데 스태프가 1박이라는 이유로 무시하고 다른방을 주었습니다. 하지만 위치와 시설을 포함하여 상당히 만족스러웠습니다. 게스트하우스 위치가 골목으로 들어가야 입구가 나오기 때문에 처음에 찾는데 약간 고생했습니다!
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

호안키엠호수에서 가까워요

호안키엠에서 가깝고 웬만한 곳은 10분거리..공항에서 버스 타고 내려도 가깝고..문묘 호치민 묘 걸어서 슬슬 다니기에 좋아요.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Ein kleines Hotel im Hinterhof, sehr individuell, das Personal ist sehr freundlich und sehr engagiert.
This review was submitted before 2018 and has not been verified.

8/10 Good

Judy, Auckland NZ

Liked: Cleanliness

Great Location

Basic room.We had the top floor which had a view if the lake. Lot's of stairs but we didn't mind. Giid vslue for a low budget traveller. Guy on the desk not overly friendly.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service

NO FREE AIRPORT TRANSFER

this wasn't the cheapest hotel offered when I booked but I saw that it had free airport transfer so I booked it solely for that reason. when I got to the hotel I was told that they were overbooked and so they escorted me to a hotel a couple streets down. the new hotel was pretty nice and the hotel staff was friendly about the situation so I wasn't at all upset about that. When I asked the first hotel staff if I could still get the free airport transfer they looked at me like they had no idea what I was talking about so I pulled up the expedia page and showed them how in the hotel description and the amenities sections it specifically talks about free airport transfer and I explained to them that was why I had booked the hotel. They simply just said it was a mistake and wouldn't offer it to me.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service

Sometime they will change you to another hotel.

Shuttle bus cost $17. Room big at family hotel. Breakfast you have to walk a little bit to another hotel
This review was submitted before 2018 and has not been verified.

6/10 Okay

Katrin, Österreich

Disliked: Cleanliness, staff & service, room comfort

Schlechte Erfahrung bzgl. Zusätzlichem Angebot

Wurden ziemlich ausgenommen (20usd für einen Transfer im Wert von 5usd gezahlt, Wasser wäre gratis gewesen, dann plötzlich nicht mehr etc.)
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Nice little hotel close to Hoàn Kiếm Lake, walkable distance to many attractions. Front desk staff are very friendly and helpful. Breakfast was complementary, and included both Western and Vietnamese food options. Nothing fancy, but we would stay there again if we are ever back in Hanoi.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Salvador, los angeles, ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice cozy room and great location

it was a great pick to stay here. right in the center of the city and great view of the lake. what a treat. They assisted with getting Ha Long bay tickets and accommodations. thank you again.
This review was submitted before 2018 and has not been verified.

8/10 Good

heryopa, aichi

Liked: Cleanliness, staff & service, property conditions & facilities

ショッピングエリアから近く設備も新しめ。

空港トランジットのためでしたが街中で一泊しました。 ショッピングエリアから近いため一日弱の滞在でも様々なレストランや市場へ行くことが出来て嬉しかったです。 本家のmadam moon guest houseに比べるとグレードダウン感は否めませんがW-Fiやホットシャワーが快適に使え、部屋の清掃状態も良好でした。
This review was submitted before 2018 and has not been verified.

4/10 Poor

Pekka

Disliked: Staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service

位置不错，周围吃饭逛街喝咖啡的地方比较多

店主开的是连锁店，预定的不一定是安排住宿的地方 店都在还剑湖附近，但是是比较平民区的一边 房间比较小