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Heritage Ham Long Hotel & Spa

4.5 star property
Luxury hotel with 2 restaurants and free breakfast

Choose dates to view prices

Photo gallery for Heritage Ham Long Hotel & Spa

Property entrance
Outdoor pool
Minibar, in-room safe, desk, laptop workspace
Gym
Exterior
Near Hanoi Opera House and Hoan Kiem Lake, Heritage Ham Long Hotel & Spa provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to spa services, such as a body scrub, a massage, or a body treatment. Be sure to enjoy a meal at the two on-site restaurants. In addition to a bar and a gym, guests can connect to free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices).

Reviews

8.0 out of 10
Very good

Popular amenities

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Junior Room No Window.

Minibar, in-room safe, desk, laptop workspace

Junior Room No Window.

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Designer toiletries
Bathrobes
Rainfall showerhead
Private bathroom
  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room with Internal Window

Minibar, in-room safe, desk, laptop workspace

Deluxe Room with Internal Window

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Designer toiletries
Bathrobes
Rainfall showerhead
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room Open Window

Minibar, in-room safe, desk, laptop workspace

Premier Room Open Window

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Designer toiletries
Bathrobes
Rainfall showerhead
Private bathroom
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Deluxe Room City View

Minibar, in-room safe, desk, laptop workspace

Premium Deluxe Room City View

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Designer toiletries
Bathrobes
Rainfall showerhead
Private bathroom
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Connecting Room

Minibar, in-room safe, desk, laptop workspace

Family Connecting Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Designer toiletries
Bathrobes
Rainfall showerhead
Private bathroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Kitchen Studio Open Window

Minibar, in-room safe, desk, laptop workspace

Kitchen Studio Open Window

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Kitchenette
Smart TV
Designer toiletries
Bathrobes
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, laptop workspace

Standard Triple Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Designer toiletries
Bathrobes
Rainfall showerhead
Private bathroom
  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Balcony Deluxe Room City View

Minibar, in-room safe, desk, laptop workspace

Balcony Deluxe Room City View

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Designer toiletries
Bathrobes
Rainfall showerhead
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Room

Minibar, in-room safe, desk, laptop workspace

Heritage Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Designer toiletries
Bathrobes
Rainfall showerhead
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite with Living Room Open Window

42-inch Smart TV with digital channels, Netflix, streaming services

Suite with Living Room Open Window

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Designer toiletries
Bathrobes
Rainfall showerhead
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for DELUXE ROOM

Minibar, in-room safe, desk, laptop workspace

DELUXE ROOM

  • Sleeps 2

View all photos for HERITAGE SUITE

Minibar, in-room safe, desk, laptop workspace

HERITAGE SUITE

  • Sleeps 2

View all photos for JUNIOR ROOM

Minibar, in-room safe, desk, laptop workspace

JUNIOR ROOM

  • Sleeps 2

View all photos for STUDIO KITCHEN

Minibar, in-room safe, desk, laptop workspace

STUDIO KITCHEN

  • Sleeps 2

View all photos for PREMIER DOUBLE ROOM

Bathroom | Shower, rainfall showerhead, designer toiletries, hair dryer

PREMIER DOUBLE ROOM

  • Sleeps 2

View all photos for FAMILY CONNECTING ROOM

Minibar, in-room safe, desk, laptop workspace

FAMILY CONNECTING ROOM

  • Sleeps 4

View all photos for PREMIUM DELUXE

Minibar, in-room safe, desk, laptop workspace

PREMIUM DELUXE

  • Sleeps 2

View all photos for ROOM WITH BALCONY

Minibar, in-room safe, desk, laptop workspace

ROOM WITH BALCONY

  • Sleeps 2

SUITE WITH LIVING ROOM

  • Sleeps 2

STANDARD TRIPLE ROOM

  • Sleeps 3

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About the neighborhood

Located in Hoan Kiem, a neighborhood in Hanoi, Heritage Ham Long Hotel & Spa is near a train station. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Visit our Hanoi travel guideOpens in a new window
Map
42 P.Hàm Long, 100, Hoan Kiem, Hanoi, 111111

What's nearby

  • Hoan Kiem Lake - 10 min walk - 0.6 miles
  • Hanoi Opera House - 12 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 15 min walk - 0.8 miles
  • Thang Long Water Puppet Theatre - 20 min walk - 1.1 miles
  • Hanoi Old Town Night Market - 2 min drive - 1.0 mile

Getting around

  • Hanoi Railway Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Bếp Quán - ‬1 min walk
  • ‪Bún Chả - ‬1 min walk
  • ‪Workshop Coffee - ‬2 min walk
  • ‪Me&An - ‬2 min walk
  • ‪Phở trộn Trần Hưng Đạo - ‬2 min walk

About this property

Heritage Ham Long Hotel & Spa

Luxury hotel near Hoan Kiem Lake
Close to Hanoi Opera House and St. Joseph's Cathedral of Hanoi, Heritage Ham Long Hotel & Spa provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to spa services, such as a body scrub, a massage, or a body treatment. Be sure to enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar and a gym.
Other perks include:
  • A seasonal outdoor pool
  • Airport pick-up service (surcharge), 1 meeting room, and luggage storage
  • A front-desk safe, concierge services, and smoke-free premises
  • Coffee/tea in the lobby, a 24-hour front desk, and a porter/bellhop
Room features
All 100 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and designer toiletries
  • 42-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, electric kettles, and heating

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Exterior

Champton Hanoi Hotel

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 624 reviews
Champton Hanoi Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (VND 200,000 per day)
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center
  • Meeting room

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Area rugs in room
  • Elevator
  • Hardwood flooring in room
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 600000.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of VND 1 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 550000 per vehicle (maximum occupancy 3)
  • Nearby parking fee: VND 200000 per day (98 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 600000.0 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from January to December
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Heritage Ham Long Hotel & Spa have a pool?

Yes, this property has an outdoor pool.

Is Heritage Ham Long Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Heritage Ham Long Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Heritage Ham Long Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Heritage Ham Long Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 550000 per vehicle applies.

Where is Heritage Ham Long Hotel & Spa located?

Located in Hoan Kiem, this luxury hotel is within a 10-minute walk of Vietnam Women's Museum and Hoan Kiem Lake. Hanoi Opera House and St. Joseph's Cathedral of Hanoi are also within 1 mi (2 km). Hanoi Railway Station is 18 minutes by foot.

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Heritage Ham Long Hotel & Spa Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

10/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marte-Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t miss out on this new gem in Hanoi!

All though this is a brand new hotel and it wasn’t 100% finished - it did not disappoint at all! All the staff were super helpful and service oriented, and open about it being newly built. They did their absolute best to accommodate, and I’d definitely stay here again if I ever go back to Hanoi.
Stayed 3 nights in Oct 2025

6/10 Okay

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

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