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Hera Palace Hotel & Apartment Ba Dinh

5.0 star property
Luxury aparthotel with spa services connected to the convention center in Hanoi

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Photo gallery for Hera Palace Hotel & Apartment Ba Dinh

King Suite | Egyptian cotton sheets, premium bedding, memory foam beds, desk
Front of property
Deluxe Studio | Egyptian cotton sheets, premium bedding, memory foam beds, desk
Deluxe Studio | Private kitchen | Fridge, eco-friendly cleaning products, freezer, paper towels
King Suite | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Reviews

7.4 out of 10
Good

Popular amenities

  • Dryer
  • Washer
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

View all photos for Deluxe Studio

Deluxe Studio | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Deluxe Studio

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Washer/dryer
Pillow menu
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, memory foam beds, desk

Superior Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Washer/dryer
Pillow menu
Premium bedding
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Suite

King Suite | Egyptian cotton sheets, premium bedding, memory foam beds, desk

King Suite

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Refrigerator
Flat-screen TV
Washer/dryer
Pillow menu
  • 20 sq m
  • Studio
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
No 5, Alley 266 Doi Can, Ba Dinh, Hanoi, 100000

What's nearby

  • Lotte Center Hanoi - 10 min walk - 0.6 miles
  • West Lake - 12 min walk - 0.6 miles
  • Ho Chi Minh Mausoleum - 3 min drive - 1.9 miles
  • Hoan Kiem Lake - 6 min drive - 3.0 miles
  • Hanoi Old Town Night Market - 6 min drive - 3.0 miles

Getting around

  • Hanoi Railway Station - 14 min drive
  • Noi Bai Intl. Airport (HAN) - 30 min drive

Restaurants

  • ‪Sữa Chua Hộp - Kim Mã Thượng - ‬5 min walk
  • ‪Bún miến ngan - Kim Mã Thượng - ‬5 min walk
  • ‪Sente - ‬2 min walk
  • ‪Bia Thu Hằng 228 Đội Cấn - ‬2 min walk
  • ‪Posh Cafe - TID Centre - ‬2 min walk

About this property

Hera Palace Hotel & Apartment Ba Dinh

Luxury aparthotel with spa services connected to the convention center in Hanoi
Along with spa services, this aparthotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk, express check-in, and express check-out are onsite. Each apartment provides a washer/dryer and a refrigerator, plus free WiFi and a flat-screen TV with digital channels. Comforts include a memory foam bed and Egyptian cotton sheets, and guests will also appreciate thoughtful touches like a pillow menu and slippers. Housekeeping is available on request.
Hera Palace Hotel & Apartment Ba Dinh offers 20 air-conditioned accommodations with washers/dryers and complimentary newspapers. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 45-inch flat-screen televisions come with digital channels.

Rooms have partially open bathrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include Thai massages and massages.

Languages

English, Vietnamese

Property amenities

Pool/Spa

  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite motorcycle parking only

Food and drink

  • Cleaning supplies
  • Freezer
  • Paper towels
  • Refrigerator

Dining

  • Couples/private dining

Bedrooms

  • Egyptian cotton sheets
  • Extra futon (surcharge)
  • Memory foam mattress
  • Pillow menu

Bathroom

  • 1 partially-open bathroom
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Window screens

Entertainment

  • 45-inch flat-screen TV with digital channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (245 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Electrical adapters
  • Free bottled water
  • Free daily newspapers
  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Connected to a convention center
  • Connected to a shopping center
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Casino nearby
  • Theme park nearby
  • Winery tours nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Housekeeping (on request)
  • Reception hall
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 350000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 350000 (one-way), (from 1 to 3 years old)
  • Futon bed fee: VND 300000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hera Palace & Ba Dinh Hanoi
Hera Palace Hotel Apartment Ba Dinh
Hera Palace Hotel & Apartment Ba Dinh Hanoi
Hera Palace Hotel & Apartment Ba Dinh Aparthotel
Hera Palace Hotel & Apartment Ba Dinh Aparthotel Hanoi

Frequently asked questions

Is Hera Palace Hotel & Apartment Ba Dinh pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hera Palace Hotel & Apartment Ba Dinh?

Motorcycle parking only.

What time is check-in at Hera Palace Hotel & Apartment Ba Dinh?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hera Palace Hotel & Apartment Ba Dinh?

Check-out is at noon.

Does Hera Palace Hotel & Apartment Ba Dinh provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 350000 per vehicle applies.

Where is Hera Palace Hotel & Apartment Ba Dinh located?

Located in Ba Dinh, this luxury aparthotel is within a 15-minute walk of Embassy of Japan and West Lake. Hoan Kiem Lake is 2.9 mi (4.7 km) away.

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Hera Palace Hotel & Apartment Ba Dinh Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 14 reviews
Rating 8 - Good. 3 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 2 out of 14 reviews
Rating 2 - Terrible. 2 out of 14 reviews

8.0/10

Cleanliness

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

The owner responded message very fast, love the stay
Stayed 2 nights in Jan 2025

8/10

Everything was good except for just having one day of hot water for the shower.
Stayed 11 nights in Jan 2025

6/10

At first glance, everything seemed to be ok. But the level of cleanliness was poor. I even have doubts whether the bedding was fresh. The kitchenette equipment was very poor - there were not even any coffee cups. There was no washing machine, which was indicated in the room description. But the location was ok. There was a local market nearby, Lotte was close, and there was a variety of shops and restaurants in the area.
Stayed 1 night in Mar 2025

8/10

Construction noises and dust
Stayed 4 nights in Oct 2024

8/10

Too much construction noises
Stayed 7 nights in Nov 2024

2/10

Very very very noisy. It still under construction. I can’t fall asleep!!! It’s not reach a basic
Stayed 1 night in Jan 2025

4/10

I cancelled my stay at this property because the apartment was not the one I booked from the offer. The photos and description of the apartment did not match reality. In addition, the property was undergoing renovation work that excluded any relaxation.
Stayed 13 nights in Dec 2024

2/10

Drei Gespräche weil das Geld angeblich nicht angekommen war. Schwierige Kommunikation. Das schlimmste war die Baustelle direkt neben dem Zimmer. 6 Uhr Morgens Baulärm. Mittagsruhe nicht möglich. Meine Frau und Mutter haben durch den Baustaub Ausschlag bekommen. Internet furchtbar, selbst Google Maps war überfordert. Die Einrichtung war relativ neu und es gab einen Wasserkocher. Der Smart-Tv funktionierte nicht wegen dem Internet. Die Zimmer waren günstig aber entspannen war so nicht möglich.
Stayed 3 nights in Dec 2024

4/10

nơi ở rất ồn ào, nhà kế bên đang xây dựng rât bụi, ồn ào lắm.
Stayed 1 night in Dec 2024

10/10

Phòng mới, sạch sẽ, đầy đủ tiện nghi, ô tô đỗ đi bộ vào khoảng chục mét nên tiện, lên phố cũng gần và cũng gần Hồ Tây, nói chung là quá ổn so với giá này
Stayed 1 night in Oct 2024

10/10

Chỗ ở đầy đủ đồ dùng, nội thất mới, xung quanh là chợ, siêu thị, ngân hàng và nhiều quán ăn rất tiện lợi
Stayed 1 night in Sep 2024

10/10

Vị trí thuận tiện đi lại, đi bộ vào ngõ 1 đoạn nhưng rất yên tĩnh. Ko có lễ tân chỉ nhận chìa khoá từ cô lao công, thủ tục đơn giản dễ dàng. Mình thích không gian riêng tư thế này nên sẽ quay lại!
Stayed 1 night in Oct 2024

10/10

Phòng decor ổn, đủ thiết bị cần dùng Cuối tuần nghỉ ngơi riêng tư ở đây cũng ổn Sẽ quay lại
Stayed 1 night in Sep 2024

10/10

Căn phòng nhỏ xinh, ấm cúng, đồ dùng đều mới và sạch sẽ, xe ô tô đỗ cách chỗ nghỉ khoảng 10m, nói chung vẫn thuận tiện đi lại
Stayed 1 night in Sep 2024