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Victor Gallery Hotel & Spa

5.0 star property
Travelers can enjoy a rejuvenating spa treatment or savor delicious meals at the restaurant while exploring the historic charm of Hanoi's Old Quarter

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Photo gallery for Victor Gallery Hotel & Spa

Rooftop terrace - Victor Gallery Hotel & Spa (Hanoi)
Creator video - submitted by anuroop-sahu
Designer toiletries, hair dryer, bathrobes, slippers - Victor Gallery Hotel & Spa (Hanoi)
Business center - Victor Gallery Hotel & Spa (Hanoi)
Reception - Victor Gallery Hotel & Spa (Hanoi)
Hanoi Victor Gallery Hotel & Spa, near the Old Town Night Market, is a great base for city exploration. Enjoy a deep-tissue massage, visit the on-site art gallery, or walk to Hoan Kiem Lake and Ngoc Son Temple. High-speed WiFi and family-friendly.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double or Twin Room (Internal window)

Classic Double or Twin Room (Internal window) | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double or Twin Room (Internal window)

9.4 out of 10
Exceptional
(57 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Double or Twin Room, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Double or Twin Room, City View

7.6 out of 10
Good
(7 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for King double room with city view

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

King double room with city view

8.0 out of 10
Very good
(1 review)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, Connecting Rooms, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Family Room, Connecting Rooms, City View

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Honeymoon Room, 1 King Bed, Bathtub, City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Honeymoon Room, 1 King Bed, Bathtub, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Victor suite room with Balcony

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Victor suite room with Balcony

  • City view
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Panoramic Room, 1 King Bed, Balcony, City View

Panoramic Room, 1 King Bed, Balcony, City View | Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Panoramic Room, 1 King Bed, Balcony, City View

  • City view
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double Or Twin Room With Internal Window

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double Or Twin Room With Internal Window

  • Sleeps 2
  • Free WiFi

View all photos for Honeymoon Suite Room With City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Honeymoon Suite Room With City View

  • Sleeps 2
  • Free WiFi

View all photos for Panoramic Room, 1 King Bed, Balcony, City View

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Panoramic Room, 1 King Bed, Balcony, City View

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located on a lake, Victor Gallery Hotel & Spa is in Old Quarter neighborhood and is connected to a rail/subway station. Hoa Lo Prison Museum and Thang Long Water Puppet Theatre are cultural highlights, and travelers looking to shop may want to visit Hoan Kiem Lake Weekend Walking Street and Hanoi Old Town Night Market. Ngoc Son Temple and Hanoi Opera House are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as boat tours. Visit our Hanoi travel guide
Map
95 Hang Gai Streets, Old Quarter, 93-95B 11, Hanoi, 100000

What's nearby

  • Hang Gai Street
    Hang Gai Street
    2 min walk - 0.1 miles
  • Hoan Kiem Lake
    Hoan Kiem Lake
    2 min walk - 0.1 miles
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre
    Thang Long Water Puppet Theatre
    5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi
    St. Joseph's Cathedral of Hanoi
    5 min walk - 0.3 miles

Getting around

  • Hanoi Long Bien Station
    16 min walk
  • Noi Bai Intl. Airport (HAN)
    41 min drive

Restaurants

  • Met Restaurant
    2 min walk
  • MẸT Vietnamese restaurant & Vegetarian Food MET 5
    1 min walk
  • Phở Bưng
    1 min walk
  • Pizza 4Ps 11B Bảo Khánh
    4 min walk
  • Gau Coffee & Bakery
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle on request
  • Bus station shuttle (surcharge)
  • Limo/town car service
  • Self parking on site (VND 399,000 per day)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Victor Family restaurant

Things to do

  • Art gallery
  • Bicycle tours
  • Books
  • Farming classes
  • Full-service spa
  • Gym
  • Shopping
  • TV in common areas
  • Wine tasting room
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Outdoor furniture
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuttle
  • Accessible train station shuttle
  • Elevator (24 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Beaux Arts architecture
  • Built in 2024
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Renovated entire property - January 2025
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • LED lighting
  • Office
  • Phone
  • Printer
  • Recycling
  • Safe
  • Separate sitting area
  • Shared accommodations
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from March 25 2026 to May 31 2027 (dates subject to change):
  • Fitness facilities
The following facilities are closed seasonally each year. They will be closed from July 1 to December 31:
  • Fitness facilities

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 999000 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: VND 1799000
  • New Year's Day (January 1) Gala Dinner per adult: VND 1799000
  • New Year's Day (January 1) Gala Dinner per child: VND 899000 (up to 8 years old)

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: VND 450000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: VND 299000 (up to 5 years old)
  • Self parking fee: VND 399000 per day
  • Rollaway bed fee: VND 999000 per night
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses some geothermal energy; some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number +8498567533

We should mention

This property caters to LGBTQ+ guests
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Victor Gallery Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for VND 399000 per day.

What time is check-in at Victor Gallery Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Victor Gallery Hotel & Spa?

Check-out is at 11:00 AM.

Does Victor Gallery Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 450000 per vehicle applies.

Where is Victor Gallery Hotel & Spa located?

This family-friendly Hanoi hotel is located near the airport, within a 5-minute walk of Hoan Kiem Lake Weekend Walking Street and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Long Bien Station is 16 minutes by foot and Hanoi Railway Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Victor Gallery Hotel & Spa Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 706 out of 874 reviews
Rating 8 - Good. 57 out of 874 reviews
Rating 6 - Okay. 44 out of 874 reviews
Rating 4 - Poor. 34 out of 874 reviews
Rating 2 - Terrible. 33 out of 874 reviews

Reviews

Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent well located hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kim Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean rooms, and friendly staff!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the old quarter, staff was very friendly and helpful. They provided great recommendations and helped organize our transport as well!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Imane

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel and staff. Location is perfect!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the staff was very helpful.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Roldy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been to Hanoi a few times and i could say that this hotel is my favorite. The location is perfect for exploring Hanoi as it is in the heart of the Old Quarter and just steps away from the lake, the train street, night markets and heaps of restaurants and stores. The staff at the reception and sales are all very kind and helpful. Special thanks to Henry who went above and beyond to ensure that my family will have a pleasant stay in Hanoi. Thank you guys !
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
great staff and speedy efficient room service
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel has great service and Vivian really nice service.. She is so cute and good speaking English.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, clean rooms, great location.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sann

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay. Henry and the all the staffs are very helpful and kind. We stayed twice during our Hanoi visit snd will stay again in future.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Constantinos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff Very nice hotel Excellent location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities
Staff wonderful!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sann

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. We will come back after Da Nang visit. Ryan and Henry, reception staff are very helpful and willing to help us.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sunam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was not so fast but acceptable. Staff were the best, very kind. Best best place.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Staff incredibly helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Martin toft

Liked: Cleanliness, staff & service, amenities
Clean room, very friendly staff, good breakfast and great location. Very value for the money
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, amenities, property conditions & facilities
All staff was helpful and courteous and worked to make my stay pleasant. Good included breakfast. Good location to walk to the lake. I would stay again.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Thao

Liked: Cleanliness, property conditions & facilities
Rooms are clean. Staff are very friendly. Happy with our stay. Would definitely come back and highly recommend.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Va

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located. It is right by Hoan Kiem Lake. There are many restaurants and shops nearby. Front desk person was very nice and helpful. The room was clean and roomy. We will definitely return. Highly recommended
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The air conditioning was great and kept the room cool enough to escape the heat. The staff was very pleasant and helpful. I arrived/checked-in close to 3AM and the staff went the extra mile to message me and coordinate to have everything ready for my arrival. I would happily stay here again!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
The staff were very kind as well as professional.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in the heart of the old quarter, and the location was EXCELLENT! Shops, restaurants, Hoan Kiem lake, were literally steps away, making it easy to find places to eat, things to do, and things to buy. It was also easy for tour companies to pick us up from the hotel. Henry, and the rest of the front desk staff were great, as were the staff in the breakfast room. I would definitely stay here again!
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

cameron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Location is great. Staff were excellent. Room was clean and comfortable. Common aereas were dirty and cluttered. Building could use a reno. Breakfast was OK. Overall decent value for what we paid.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and well maintained. I was on the top floor with a balcony which was great. Cleaning staff were very slow to come makeup the room though, some days didn’t come at all. Front desk staff were always very helpful. Breakfast was good and came with the room.
Stayed 3 nights in Apr 2026