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Hanoi Sena Hotel & Travel

Property class: 2.5

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Photo gallery for Hanoi Sena Hotel & Travel

A modern living room with a grey sofa, a patterned floor, and large windows with arched tops. - Hanoi Sena Hotel & Travel (Hanoi)
A reception area with a modern design, featuring a reception desk, seating area, and a patterned floor. - Hanoi Sena Hotel & Travel (Hanoi)
A hotel room with two beds, a large window with curtains, a painting of water lilies, and a small table with a vase of flowers. - Hanoi Sena Hotel & Travel (Hanoi)
A hotel room with a glass shower enclosure, a vanity with a mirror, a framed floral artwork, and a vase with red flowers. - Hanoi Sena Hotel & Travel (Hanoi)
A wooden wardrobe with a hanging robe and a small appliance below. - Hanoi Sena Hotel & Travel (Hanoi)
A short walk from Hanoi Old Town Night Market and Hoan Kiem Lake, Hanoi Sena Hotel & Travel provides dry cleaning/laundry services, a 24-hour business center, and more. Stay connected with free in-room WiFi.

Reviews

4.4 out of 10

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double or Twin Room

Room

Superior Double or Twin Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double Room

A hotel room with a large bed, a desk, a chair, a mirror, and a TV.

Executive Double Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Double Room

A hotel room with a large bed, a desk, and a chair. There are framed pictures on the wall and a window with blinds.

Junior Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Triple Room

A hotel room with a large bed, a smaller bed, a TV, a painting of lotus flowers, and a mirror.

Family Triple Room

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Quadruple Room

A hotel room with two beds, a large painting of lotus flowers, a flat-screen TV, and a desk with a vase of flowers.

Family Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Old Quarter, a neighborhood in Hanoi, is home to Hanoi Sena Hotel & Travel. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Hanoi travel guide
Map
3A Pho Hang Hom, Hoan Kiem, Hanoi, 100000

What's nearby

  • A street with various shops, including a silk store and a clothing store.
    Hang Gai Street
    2 min walk - 0.1 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    5 min walk - 0.3 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    5 min walk - 0.3 miles
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    7 min walk - 0.4 miles
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    7 min walk - 0.4 miles

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Long Bien Station
    15 min walk
  • Noi Bai Intl. Airport (HAN)
    43 min drive

Restaurants

  • MẸT Vietnamese restaurant & Vegetarian Food MET 5
    2 min walk
  • Bún Chả Hàng Quạt
    1 min walk
  • New Gentry Beerhouse
    1 min walk
  • Phở Gà Hàng Hòm
    1 min walk
  • Fuk Coffee Bar
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Bicycle rentals
  • Scooter/moped rentals

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • Designated smoking areas
  • Mosquito nets
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Computer monitor
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Printer
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Hanoi Sena Hotel & Travel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hanoi Sena Hotel & Travel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hanoi Sena Hotel & Travel?

Check-out is at noon.

Where is Hanoi Sena Hotel & Travel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Gai Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Dong Xuan Market are also within 10 minutes. Hanoi Long Bien Station is 15 minutes by foot and Hanoi Railway Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi Sena Hotel & Travel Reviews

4.4

6.4

Cleanliness

5.6

Amenities

5.0

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 1 out of 10 reviews
Rating 8 - Good. 1 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 5 out of 10 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient. Near to town, easy public access. Will repeat again in future
Stayed 1 night in Dec 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is a big joke. At the arrival no room available. Relocation in another hotel in the same street ( lucky 2) but the hotel was so bad !! The picture of the property are fake. Not recomendable at all
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities, property conditions & facilities
Issues from the moment we got there with the reservation. Room description on Expedia not accurate. NOT memory foam mattress. Felt more like a board. The staff were mostly unattending and more interested in their phones. Overall our worst hotel experience in Vietnam. Stay away!
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
Messed our reservation with 4 rooms. Sent us to another hotel with terrible rooms and then had to load everything back up and return the next day. Then had to move rooms again. Hardly even an apology. This place isn’t managed at all and is the worst of the many places I have ever stayed in the old quarter. Run for your life!!
Stayed 4 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Staff & service
Booked and paid for this a few weeks before arrival getting a good deal. No room available on our arrival, they tried putting us in a substandard spot that reeked of smoke saying it was the same hotel! They must think we are stupid. Receptionist wasn't bothered (we found out it happens all the time) he just said we can get a refund if we want from expedia. Err no, i want the hotel room i paid for. Eventually got a hotel that was part of their group that was fine. Out of interest we asked about booking an extra night at the one we stayed in, they told us they were full. Guess what...rooms available online via expedia. Reported to expedia so it doesn't happen to others but they weren't interested. Will be wary of using expedia now.
Stayed 4 nights in Mar 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Las fotos no se parecen en nada a la realidad
Stayed 4 nights in Apr 2024
Verified review

2/10 Terrible

시끄럽고 여관같아 사진하고 너무다르다
Stayed 3 nights in Feb 2024
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024