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Hanoi Royal Palace Hotel

Property class: 3.5

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Photo gallery for Hanoi Royal Palace Hotel

Exterior - Hanoi Royal Palace Hotel (Hanoi)
Balcony - Hanoi Royal Palace Hotel (Hanoi)
Room - Hanoi Royal Palace Hotel (Hanoi)
A reception area with a sofa, a glass-top table with a sign, and a decorative wall. - Hanoi Royal Palace Hotel (Hanoi)
Bathroom - Hanoi Royal Palace Hotel (Hanoi)
A short walk from Hoan Kiem Lake and Hanoi Old Town Night Market, Hanoi Royal Palace Hotel provides free breakfast, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant, Grand Restaurant, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry

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Room options

View all photos for Superior Room, 1 Double or 2 Twin Beds

Room

Superior Room, 1 Double or 2 Twin Beds

  • 20 sq m
  • Sleeps 3
  • Free wired internet

View all photos for Junior Suite, 1 Double Bed

Room

Junior Suite, 1 Double Bed

  • 25 sq m
  • Sleeps 3
  • Free wired internet

View all photos for Family Room

Room

Family Room

  • 40 sq m
  • Sleeps 4
  • Free wired internet

View all photos for Deluxe Room, 1 Double or 2 Twin Beds, City View

Room

Deluxe Room, 1 Double or 2 Twin Beds, City View

  • City view
  • 30 sq m
  • Sleeps 4
  • Free wired internet

About the neighborhood

Located on a lake, Hanoi Royal Palace Hotel is in Old Quarter neighborhood and is connected to a shopping center. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
18A Quan Su Street, Old Quarter, Hoan Kiem, Hanoi, 10000

What's nearby

  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    3 min walk - 0.2 miles
  • A street with various shops, including a silk store and a clothing store.
    Hang Gai Street
    7 min walk - 0.4 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    7 min walk - 0.4 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    10 min walk - 0.6 miles
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    10 min walk - 0.6 miles

Getting around

  • Cát Linh Station
    3 min drive
  • Hanoi Railway Station
    11 min walk
  • Noi Bai Intl. Airport (HAN)
    40 min drive

Restaurants

  • The Hanoi Social Club
    1 min walk
  • Giao Hàng - Bánh Mì Phố
    1 min walk
  • Zappy ( just drink it )
    10 min walk
  • Lucky 3 Hotel
    2 min walk
  • Fuku Cafe
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) at scheduled times

Food and drink

  • Free breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Grand Restaurant

Family friendly

  • DVD player
  • In-room crib
  • Rollaway/extra bed

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On a lake

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Built in 2010

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • Computer
  • DVD player

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 1:30 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Free cribs are available on request at the property

Property payment types

  • Discover
  • JCB International
  • Mastercard
  • American Express
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 390000 per person (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Hanoi Royal Palace Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Royal Palace Hotel?

Check-in start time: 1 PM; Check-in end time: 1:30 PM.

What time is check-out at Hanoi Royal Palace Hotel?

Check-out is at noon.

Does Hanoi Royal Palace Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs at scheduled times. A fee of VND 390000 per person applies.

Where is Hanoi Royal Palace Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Da Market, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Dong Xuan Market are also within 15 minutes. Cát Linh Station is 30 minutes by foot and Hanoi Railway Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi Royal Palace Hotel Reviews

8.6

Excellent

8.8

Cleanliness

8.4

Location

9.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 194 out of 357 reviews
Rating 8 - Good. 100 out of 357 reviews
Rating 6 - Okay. 44 out of 357 reviews
Rating 4 - Poor. 11 out of 357 reviews
Rating 2 - Terrible. 8 out of 357 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

The service and the room were accetable given the price of the room.
Verified review

6/10 Okay

Liked: Room comfort

2015ー09

色々なところで改装中のため建物の中に埃が多かった。風呂場のマットに完全な足跡あり。 場所は便利で、タクシーも迷わずに行ってくれました。
Verified review

6/10 Okay

Liked: Staff & service
ちょっとだけ路地に入った場所だけど、立派はいいと思います。 スタッフと親切でした。 3泊しまて、毎日違う朝食をチョイスしましたが全部美味しかったです。 また利用したいです！
Verified review

6/10 Okay

Disliked: Property conditions & facilities

How much you've paid. How much you've got.

Location - good but there are a lots of hotels as option. Facilities - hot water for shower is not coherent temperature. (hot , warm , cold. as a loop). Just wonder why lobby air-con is turn to 31C and switch on fan at the same time. Outside temperature is 33C ! 咩價錢，咩質數咯～
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

値段それなり以下です。

着いた日はover bookingで他のホテルへ行かされた。マネージャーと従業員の折り合いが悪いらしく雰囲気が悪いです。WIFIがつながらないと言ったら、「すぐ従業員をよこします。」と、とうとう３日間着ませんでした。リクエストした部屋がなく、それについて理由も述べない。パスポートは時間をおいて２回も提示させられた。シャワーの水はけが悪くスリッパでのシャワーでした。今までハノイに泊って最悪でした。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

괜찮은 호텔.

저렴한 가격에 깨끗하고 직원들이 친절합니다. 다만 호텔 찾기가 조금 어렵습니다. 큰 길에 로얄 펠리스 호텔 2가 있으며, 이 호텔은 그 곳에서 좀 더 들어가 골목 내 위치하며, 조용하고 좋습니다. (호텔 2 프런트에 물어보면 알려줍니다.) 호텔 입구에서 우측에 샌드위치 파는 곳이 있는데 꽤 맛있으며, 좌측으로는 괜찮은 쌀국수집과 커피숍이 있습니다.
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

スタッフは親切ですが…

繁華街に立地し、主要な観光ポイントに行くには便利。スタッフはとてもフレンドリーで好感を持ちました。ただ、いかんせん設備の古さは否めません。私が泊まった部屋は、シャワーが壊れていました。
Verified review

6/10 Okay

Hôtel confortable bien situé - personnel aimable

Hôtel confortable et bien situé Personnel aimable
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I highly recommend this hotel.

I highly recommend this hotel. The hotel staff are friendly and courteous. Really Great for the price.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

recomendado

muy bien personal agradable
Verified review

8/10 Good

Liked: Staff & service
フロントスタッフ皆さん、とても親切でフレンドリーです。 １泊目は空調機故障で提携ホテルを紹介されましたが、そこまでも一緒に案内していただき、安心して宿泊できました。また帰りの空港までの足を常に気にしていただき、本当に良い思い出になりました。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Nice place with very clean and comfortable rooms! Friendly and helpful staff. Weren't particular fans of Hanoi in general so wouldn't return, but good place to stay if you're there!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Her er godt at bo

Hotellet ligger i det gamle kvarter i yderkanten. Det er et stille område. Kort afstand til alle ting. Servicen på hotellet er helt ok. Meget venlige og hjælpsomme staff, der ville os det bedste. morgenmaden fin, især kyllingsandwich. Vi boede på 7. Sal med balkon, hvilket var rigtig godt. Vi kunne rigtig godt lide at sidde ude på balkonen og nyde Hanoi. Badeværelset var helt iorden. Absolut et hotel vi vil anbefale.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was really much better than expected

Unexpected GOOD. Nice room on upper floor with large balcony.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at very good price

An all-around excellent hotel, with great manager and wonderful service. I stayed here for 2 night, plus a 2D1N trip to Halong bay at very good price (with the help of Ms Jennie via email), and everything was fantastic: The room was so cozy with a comfortable king-size bed, and from the bellboy to the receptionist - everyone was friendly and professional. I'd really recommend Hanoi Royal Palace hotel if you'd like to visit Hanoi on a budget!
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good place to stay

Value for money, excellent service from staff, Good location, very near to places of attraction. 5 to 10 minutes walk to Hoa Lo prison, Next to it is the Hanoi Towers where there is a supermarket there.
Verified review

8/10 Good

Liked: Cleanliness, staff & service

常宿にしています

便利な立地にあり、コストパフォーマンスが高いので常宿にしています。スタッフのサービスも良く、価格の割に部屋もきれいで不満はありません。
Verified review

6/10 Okay

Liked: Cleanliness

中心地の近くで活動しやすいロケーション

ホテルのスタッフも優しいベットメイキングもきれいただ残念なのは ベットの上にあったクッションと枕が加齢臭のような匂いがあった。 それを除けば普通にきれいです、
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort
we stayed a night in HN. Hotel saild that their Wifi had problem and they transffed us to other hotel near it. the room was good, but water was weak and stuck. Room Cleaner enter room without checking customer. big minus for that thing.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

便利な立地でコストパフォーマンス高い

スタッフの対応も良く、便利な場所にありながら、値段が安くて良かった。欲を言えば朝食をもう少し良くして欲しいが、値段が安いのでこんなものか。次回も利用したい。
Verified review

8/10 Good

Liked: Cleanliness, staff & service

还不错

还不错，就是服务员有点贪小便宜
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

The best hotel we have stayed in in Hanoi. The staff is very friendly and helpful, the breakfast is good and our room was very big. For the first time in Vietnam we enjoyed our hotel stay.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

잊지 못할 하노이 여행.

호텔 직원이 매우 친절 하였습니다. 택시에서 내리니 호텔손님인걸 알고 짐을 들어주더군요. 전체적으로는 좋았습니다.
Verified review

6/10 Okay

Liked: Room comfort

Не плох на пару ночей

Далековато от центра, номер Делюкс большой с окном, улица тихая, завтрак скудный,
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

オーバーブッキング

オーバーブッキングという事で近くのホテルに連れていかれる。あまりにもレベルの低いホテルでキャンセルしたのですが当日なのでキャンセルするのに時間がかかり問題でした。