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Hanoi Prime Center Hotel & Spa

Property class: 2.5

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Photo gallery for Hanoi Prime Center Hotel & Spa

A modern hotel room with a wooden floor, a bed with white bedding, a small refrigerator, a bookshelf, and a glass shower enclosure. - Hanoi Prime Center Hotel & Spa (Hanoi)
A reception area with a check-in counter, a waiting area with a sofa and chairs, and a decorative plant arrangement. - Hanoi Prime Center Hotel & Spa (Hanoi)
A reception area with a computer desk, a water dispenser, and a sign indicating the location. - Hanoi Prime Center Hotel & Spa (Hanoi)
A modern bathroom with a glass-enclosed shower, a white toilet, a sink with rose petals, and a mirror above the sink. - Hanoi Prime Center Hotel & Spa (Hanoi)
A hotel room with a neatly made bed, a glass partition, a wooden floor, and a painting on the wall. - Hanoi Prime Center Hotel & Spa (Hanoi)
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Prime Center Hotel & Spa provides dry cleaning/laundry services, a fireplace in the lobby, and more. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • Housekeeping

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

A hotel room with a neatly made bed, a glass partition, a wooden floor, and a painting on the wall.

Deluxe Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room

A modern hotel room with a wooden floor, a bed with white bedding, a small refrigerator, a bookshelf, and a glass shower enclosure.

Executive Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, and a potted plant.

Family Room

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk, a computer, and a glass shower enclosure.

Deluxe Triple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Hanoi, Hanoi Prime Center Hotel & Spa is connected to a rail/subway station. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Spend some time exploring the area's activities, including winery tours. Visit our Hanoi travel guide
Map
36 Hang Huong, Hanoi, 100000

What's nearby

  • A shopping mall with a central fountain, multiple floors, and various shops.
    Dong Xuan Market
    7 min walk - 0.4 miles
  • A narrow street with old buildings, clothes hanging on a line, and a railway track.
    Train Street
    7 min walk - 0.4 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    10 min walk - 0.6 miles
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    10 min walk - 0.6 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    12 min walk - 0.7 miles

Getting around

  • Cát Linh Station
    3 min drive
  • Hanoi Long Bien Station
    12 min walk
  • Noi Bai Intl. Airport (HAN)
    34 min drive

Restaurants

  • Phở Gà Đặc Biệt
    1 min walk
  • Tép Vietnamese Restaurant
    4 min walk
  • Cà Bóp
    3 min walk
  • Avos & Mango Wrap & Go
    3 min walk
  • Phở Huy 67
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (VND 300,000 per day)
  • Valet parking on site (VND 300,000 per day)
  • Wheelchair-accessible van parking available

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"step to reach entrance 1", step to reach entrance
  • Accessible shuttle
  • Doorbell and phone notification
  • Elevator (79 inch wide door)
  • Lever door handles
  • Smooth flooring in room
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laundry detergent
  • Mobile key entry
  • Phone
  • Printer
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 150000.0 per day

Property payment types

Important information

Optional extras

  • Self parking fee: VND 300000 per day
  • Valet parking fee: VND 300000 per day
  • Rollaway bed fee: VND 150000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Hanoi Prime Center Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for VND 300000 per day. Valet parking is available for VND 300000 per day.

What time is check-in at Hanoi Prime Center Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hanoi Prime Center Hotel & Spa?

Check-out is at noon.

Where is Hanoi Prime Center Hotel & Spa located?

Located in the heart of Hanoi, this hotel is within a 10-minute walk of Hang Ma Street and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 12 minutes by foot and Hanoi Railway Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi Prime Center Hotel & Spa Reviews

6.6

6.4

Cleanliness

6.4

Amenities

8.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 6 out of 13 reviews
Rating 8 - Good. 1 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 0 out of 13 reviews
Rating 2 - Terrible. 5 out of 13 reviews

Reviews

Verified review

10/10 Excellent

Myrene

Liked: Cleanliness
this place was nice. the staff was extremely friendly and helpful. we were only there for a few hours.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Long

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet place, friendly staff, super clean. Highly recommended.
Stayed 1 night in Aug 2023
Verified review

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are eager to go out of their way to assist, advise on tours, make visitors comfortable. The hotel is clean and the sheets are changed daily without the necessity of reminders. Close to shopping and dining. A great place to stay
Stayed 9 nights in Nov 2023
Verified review

2/10 Terrible

Christopher

Liked: Staff & service
Disliked: Amenities
The photos of the property did not represent the stay , the staff were amazing though the Vietnamese people are amazing , the train line is close by and noisey. We decided to walk around and find a hotel we could see the room and understand the location and checked out early. No exaust fan in the bathroom always wet and damp. I didn’t want to leave a review but Expedia keep sending me reminders. Sorry 😞
Stayed 3 nights in Oct 2024
Verified review

2/10 Terrible

Stella

Liked: Staff & service
Disliked: Amenities
The only good thing about this hotel Wes the staff. The hotel was not as described, it is in dire need of refurbishment.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with amazing hospitality. Best option in Hanoi for the price. Highly recommend
Verified review

6/10 Okay

Simon

Not bad
Stayed 2 nights in Jan 2024
Verified review

2/10 Terrible

Tyler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we reserved was not available so the gave us a smaller room. They promised us a bigger room the next night but never did.
Stayed 3 nights in Aug 2023
Verified review

2/10 Terrible

Lorena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Hotel!

The hotel is very old and not updated. The aircondition water is dripping inside the room next to the bed and there is a hose by the bathroom dripping water from the aircondition so the bathroom floor is very wet and almost flooded. We booked 6 people and there is only 3 bath towels and no face towels. The extra blanket by the closet have yellow stained on it. Good thing that we only stayed half day due to late check in. Not recommended at all!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best Boutique Hotel experience

Im a Retired Australian Businessman and Ive lived many years in 7 countries. I guess I would qualify to make an open opinion on a hotel particularly in Vietnam. I stayed in over 30 hotels in Vietnam ranging from 2 to 4 stars over a 6 year visiting this wonderful country and the Vietnamese people. If anyone offers one negative word about this Boutique old style typical hotel in Vietnam. Its clean its comfortable location in Hanoi Centre is excellent the friendly staff and helpful assistance I experienced in my 5 days stay was truly special. All speak good English and can arrange anything tours or knowledge of the city. It was one of the best experiences I have ever had the pleasure of being part of. Its typical old style hotel which I prefer to a large modern hotel. They have great character Shower was great Tv etc very good
Stayed 4 nights in Jul 2023
Verified review

10/10 Excellent

Claudia Melina

Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Verified review

8/10 Good

Arnaud

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Oct 2023