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Hanoi Plaza Suite Hotel & Spa

4.0 star property
Family-friendly hotel with a full-service spa and free breakfast

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Photo gallery for Hanoi Plaza Suite Hotel & Spa

Extra Large Family Suite | Living area | 40-inch TV with cable channels, pay movies
Exterior
Free daily buffet breakfast
Reception
Family Suite with Jacuzzi, Steam bath | Balcony

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Suite with Jacuzzi, Steam bath

Family Suite with Jacuzzi, Steam bath | Bathroom | Shower, hydromassage showerhead, designer toiletries, hair dryer

Family Suite with Jacuzzi, Steam bath

Highlights

Yard
Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private indoor hot tub
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed and 1 King Bed

View all photos for Deluxe Double Room with Window

Deluxe Double Room with Window | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Double Room with Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Egyptian cotton linens
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite Connecting

Family Suite Connecting | Living area | 40-inch TV with cable channels, pay movies

Family Suite Connecting

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Egyptian cotton linens
  • 60 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed

View all photos for Economy Double Room

Economy Double Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Economy Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Egyptian cotton linens
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Double Room City view

Suite Double Room City view | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Double Room City view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Egyptian cotton linens
  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Twin Room City view

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Twin Room City view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Egyptian cotton linens
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Triple Room City View

Street view

Deluxe Triple Room City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Egyptian cotton linens
  • 33 sq m
  • City view
  • Sleeps 3
  • 3 Large Twin Beds OR 1 Large Twin Bed and 1 King Bed

View all photos for Deluxe Twin Room with Window

Deluxe Twin Room with Window | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Twin Room with Window

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
TV
Pillow menu
Egyptian cotton linens
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Extra Large Family Suite

Extra Large Family Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Extra Large Family Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Egyptian cotton linens
  • 60 sq m
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Large Twin Bed

View all photos for Deluxe Family Room City view

Deluxe Family Room City view | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Family Room City view

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Pillow menu
Egyptian cotton linens
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
13 Dao Duy Tu Str, Hanoi, Hanoi City, 100000

What's nearby

  • Quan Chuong Gate - 1 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Hoan Kiem Lake - 9 min walk - 0.5 miles
  • Thang Long Water Puppet Theatre - 9 min walk - 0.5 miles
  • St. Joseph's Cathedral of Hanoi - 15 min walk - 0.8 miles

Getting around

  • Hanoi Long Bien Station - 6 min drive
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Lòng Rán Nguyễn Siêu - ‬1 min walk
  • ‪Gao Cafe - ‬1 min walk
  • ‪Trà Chanh - Chợ Gạo - ‬1 min walk
  • ‪Pizza Lovers - ‬1 min walk
  • ‪Bún chả Nguyễn Siêu - ‬1 min walk

About this property

Hanoi Plaza Suite Hotel & Spa

Upscale family-friendly hotel near Hoan Kiem Lake
Located close to Hanoi Old Town Night Market and Thang Long Water Puppet Theatre, Hanoi Plaza Suite Hotel & Spa provides a free breakfast buffet, a terrace, and a shopping mall on site. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.
Additional perks include:
  • Limo/town car service, express check-in, and supervised childcare (surcharge)
  • A porter/bellhop, multilingual staff, and a reception hall
  • An elevator, a 24-hour front desk, and massage treatment rooms
Room features
All guestrooms are individually furnished, and boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Reusable coffee/tea filters and LED light bulbs
  • Hydromassage showers, designer toiletries, and bidets
  • 40-inch TVs with cable channels
  • Wardrobes/closets, childcare services, and free tea bags/instant coffee

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (VND 50,000 per day); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite motorcycle parking only

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Couples/private dining

Things to do

  • Full-service spa
  • Shopping mall

Family friendly

  • In-room babysitting (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 500000.0 per day
Cribs (infant beds) are available for VND 300000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000.00 per person (one-way)
  • Airport shuttle fee per child: VND 100000.00 (one-way), (from 1 to 7 years old)
  • Nearby parking fee: VND 50000 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: VND 300000.0 per day
  • Rollaway bed fee: VND 500000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hanoi Plaza Suite & Spa Hanoi
Hanoi Plaza Suite Hotel & Spa Hotel
Hanoi Plaza Suite Hotel & Spa Hanoi
Hanoi Plaza Suite Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Hanoi Plaza Suite Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Plaza Suite Hotel & Spa?

Motorcycle parking only.

What time is check-in at Hanoi Plaza Suite Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hanoi Plaza Suite Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hanoi Plaza Suite Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000.00 per person applies.

Where is Hanoi Plaza Suite Hotel & Spa located?

This family-friendly Hanoi hotel is located on the riverwalk, within a 10-minute walk of Quan Chuong Gate, Hoan Kiem Lake, and Hanoi Old Town Night Market. Thang Long Water Puppet Theatre and St. Joseph's Cathedral of Hanoi are also within 1 mi (2 km). Hanoi Railway Station is 27 minutes by foot and Hanoi Long Bien Station is 29 minutes.

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Hanoi Plaza Suite Hotel & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 25 out of 33 reviews
Rating 8 - Good. 5 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 0 out of 33 reviews
Rating 2 - Terrible. 0 out of 33 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

ADENIYI

Liked: Staff & service
Great location!
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located within Old Quarter, easy access to everything around. However, it is located in a smaller street so we had to walk one block away, to a larger main intersection to get picked up for tours. Overall, the place is pretty worth for the money since you also get free breakfast. Staff is very friendly and accommodating, will stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Len

Located in the middle of restaurants, coffee shops and shops. Staff were very helpful and friendly. Highly recommend
Stayed 2 nights in Mar 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service, great communication, great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Takoda

Liked: Cleanliness, staff & service, property conditions & facilities
This boutique hotel is a great location in the Old City. Very convenient to walk everywhere for food, drinks and shopping. Staff is very friendly and helpful. I’m definitely staying here again on my next visit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wai Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Nearer to most of the tourisr point.
Stayed 3 nights in Nov 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice but the location is very crowded and hard to get around on foot
Stayed 4 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
We had a very pleasant stay at the Hanoi Plaza Suite Hotel. The location of the hotel is second to none - right in the heart of the old quarter and really easy to get around and explore. The rooms are a good size and beds are extremely comfy. The only thing that we’d flag would be the hotel breakfast. While there was a selection of food, we felt like it could have been a little more expansive however I appreciate that there’s limited space in the upstairs floor to do this. The staff at the hotel were incredible. They all work so hard and were always so friendly and more than happy to help out. They assisted us with any questions we had, booked tours for us and made us feel very welcome. We’d happily recommend this hotel to others visiting Hanoi :-)
Stayed 5 nights in Apr 2025

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was perfect! we booked two rooms and we were ecstatic about everything. easy to get to from the motorway and close enough to walk to everywhere in the old quarter. everyone of the staff are amazing and genuinely friendly and eager to help. rooms are nice sized and immaculate and quiet. We only ate breakfast there but the selection was very good and plentiful. This hotel was tremendous value for money. the spa attached is fantastic and professional. water pressure was great. I would stay here again in a heartbeat.
Stayed 3 nights in Dec 2024

8/10 Good

Joseph

Showers need updating.
Stayed 1 night in Dec 2024

6/10 Okay

FOREIGN

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was excellent. Property fell short. Windows single glaze glass, expect to wake up early to plenty of honking. AC did not go above 18*C so very room was not warm. Above my floor was rooftop bar/ breakfast space. Every morning heard chairs sliding across upstairs floor and at night smoke from bar could be smelled in the room. Again, amazing staff but property needs some upgrades.
Stayed 4 nights in Feb 2025

10/10 Excellent

James Lewis Mitchell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GOOD MORNING VIETNAM!!! My first visit to Vietnam in the historical city of Hanoi I had the pleasure of staying at the magnificent Hanoi Plaza Suite Hotel & Spa! Everything was perfect as soon as I landed with quality pickup service. Upon arrival directed to my room with such a comforting energy. The breakfast with Vietnamese options like pho was delicious! Oh and I cannot forget the spa located inside the building where I had the most relaxing Vietnamese traditional massage. Thank you managers and staff for a warm welcome and hope to see and stay at your establishment in the future.
Stayed 7 nights in Dec 2024

6/10 Okay

ADENIYI

Liked: Staff & service
Disliked: Property conditions & facilities
Hôtel Moyen mais bien situé
Stayed 1 night in Apr 2025

8/10 Good

CHIHO

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフはみんなフレンドリーで親切でした。 設備も不満はありません。 事前にお迎えやツアーの手配も申し出てくれたし、清潔でした。 ただ、トリプルルームのバスタブ付きを予約したのに、ダブル シングルのバスタブ無しの部屋に変更されていたことが残念です。 この件に関して、事前の連絡はありませんでした。 それ以外はなんの不満もありません。 お勧め出来るホテルです。
Stayed 3 nights in Mar 2025

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the middle of the old quarter close to shops, restaurant and bars. Friendly and helpful staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Masashi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Chun ching

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

TACHIKI

Liked: Cleanliness, staff & service
旧市街の一等地にあって、旧市街巡りには申し分ない立地。オーナーは英語が通じる。朝ごはんのローションが良い、オーダーできるパンケーキがめちゃくちゃすきだった♡ 旧市街の交通の酷さが私には合わずまた行けるか微妙なものの、ホテル自体は非常に良かった。
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Stayed 6 nights in Jan 2025

10/10 Excellent

ERIKO

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方は皆さん親切でフレンドリーです。場所もとても便利です。
Stayed 3 nights in Jan 2025

10/10 Excellent

Evelyn

Stayed 2 nights in Jan 2025

8/10 Good

LONG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

mami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックアウト後に、ロビーで過ごさせてもらいました。娘が熱が出たので大変助かりました。日本語を話せるスタッフの方に色々と親切にして頂きました。ありがとうございました。
Stayed 1 night in Jan 2025