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Hanoi Plaza Suite Hotel & Spa

4.0 star property

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Photo gallery for Hanoi Plaza Suite Hotel & Spa

Extra Large Family Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar - Hanoi Plaza Suite Hotel & Spa (Hanoi)
Reception - Hanoi Plaza Suite Hotel & Spa (Hanoi)
Family Suite with Jacuzzi, Steam bath | Balcony - Hanoi Plaza Suite Hotel & Spa (Hanoi)
Free daily buffet breakfast - Hanoi Plaza Suite Hotel & Spa (Hanoi)
Suite Double Room City view | View from room - Hanoi Plaza Suite Hotel & Spa (Hanoi)
Hanoi Old Town Night Market and Hoan Kiem Lake are located near Hanoi Plaza Suite Hotel & Spa, which provides a free breakfast buffet, a terrace, and a shopping mall on site. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Suite Double Room City view

Suite Double Room City view | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Double Room City view

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Economy Double Room

Economy Double Room | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Economy Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double Room with Window

Deluxe Double Room with Window | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Double Room with Window

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Triple Room City View

Deluxe Triple Room City View | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Triple Room City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds OR 1 Large Twin Bed and 1 King Bed
  • Free WiFi

View all photos for Deluxe Family Room City view

Deluxe Family Room City view | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Family Room City view

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Suite with Jacuzzi, Steam bath

Family Suite with Jacuzzi, Steam bath | Bathroom | Shower, hydromassage showerhead, designer toiletries, hair dryer

Family Suite with Jacuzzi, Steam bath

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 King Bed
  • Free WiFi

View all photos for Family Suite Connecting

Family Suite Connecting | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Family Suite Connecting

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Twin Beds and 1 King Bed
  • Free WiFi

View all photos for Extra Large Family Suite

Extra Large Family Suite | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Extra Large Family Suite

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Large Twin Bed
  • Free WiFi

View all photos for Deluxe Twin Room with Window

Deluxe Twin Room with Window | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Twin Room with Window

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Suite Twin Room City view

Suite Twin Room City view | Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Twin Room City view

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Economy Double Room (no Window)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Economy Double Room (no Window)

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Double Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Deluxe Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Suite Double Room City View

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Suite Double Room City View

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, Hanoi Plaza Suite Hotel & Spa is near a train station and on the waterfront. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Traveling with kids? Consider Food Street Tong Duy Tan, or check out an event or a game at Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
13 Dao Duy Tu Str, Hanoi, 100000

What's nearby

  • Ta Hien Street
    Ta Hien Street
    2 min walk - 0.1 miles
  • Quan Chuong Gate
    Quan Chuong Gate
    2 min walk - 0.1 miles
  • Dong Xuan Market
    Dong Xuan Market
    3 min walk - 0.2 miles
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    7 min walk - 0.4 miles
  • Hoan Kiem Lake
    Hoan Kiem Lake
    8 min walk - 0.5 miles

Getting around

  • Hanoi Long Bien Station
    6 min drive
  • Noi Bai Intl. Airport (HAN)
    38 min drive

Restaurants

  • Quán Bia Hơi Liên Yến
    1 min walk
  • Trà Chanh-Chợ Gạo
    1 min walk
  • Bia Hơi Hà Nội
    1 min walk
  • Pizza Lovers
    1 min walk
  • GAO CAFE
    1 min walk

About this property

Hanoi Plaza Suite Hotel & Spa

Upscale family-friendly hotel near Hoan Kiem Lake
Located close to Hanoi Old Town Night Market and Train Street, Hanoi Plaza Suite Hotel & Spa provides a free breakfast buffet, a terrace, and a shopping mall on site. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and an outdoor entertainment area.
Additional perks include:
  • Limo/town car service, express check-out, and express check-in
  • Supervised childcare (surcharge), a 24-hour front desk, and tour/ticket assistance
  • Local meal delivery service, coworking spaces, and luggage storage
Room features
All guestrooms at Hanoi Plaza Suite Hotel & Spa boast comforts such as premium bedding and pillow menus, as well as thoughtful touches like air conditioning and bathrobes.
Extra amenities include:
  • Reusable coffee/tea filters and LED light bulbs
  • Hydromassage showers, designer toiletries, and bidets
  • 40-inch TVs with cable channels
  • Wardrobes/closets, childcare services, and free tea bags/instant coffee

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (VND 50,000 per day); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limo/town car service
  • Onsite motorcycle parking only

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Couples/private dining

Things to do

  • Full-service spa
  • Shopping mall

Family friendly

  • In-room babysitting (surcharge)
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Coworking space

Outdoors

  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in room
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch TV with cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 15

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 500000.0 per day
Cribs (infant beds) are available for VND 300000.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000.00 per person (one-way)
  • Airport shuttle fee per child: VND 100000.00 (one-way), (from 1 to 7 years old)
  • Nearby parking fee: VND 50000 per day(164 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: VND 300000.0 per day
  • Rollaway bed fee: VND 500000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hanoi Plaza Suite Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Motorcycle parking only.

What time is check-in at Hanoi Plaza Suite Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hanoi Plaza Suite Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hanoi Plaza Suite Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000.00 per person applies.

Where is Hanoi Plaza Suite Hotel & Spa located?

This family-friendly Hanoi hotel is located on the riverwalk, within a 10-minute walk of Quan Chuong Gate, Hoan Kiem Lake, and Hanoi Old Town Night Market. Train Street and West Lake are also within 1 mi (2 km). Hanoi Railway Station is 27 minutes by foot and Hanoi Long Bien Station is 29 minutes.

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Reviews

Hanoi Plaza Suite Hotel & Spa Reviews

9.6

Exceptional

9.6

Cleanliness

9.2

Amenities

10

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 83 out of 106 reviews
Rating 8 - Good. 18 out of 106 reviews
Rating 6 - Okay. 5 out of 106 reviews
Rating 4 - Poor. 0 out of 106 reviews
Rating 2 - Terrible. 0 out of 106 reviews

Reviews

Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was great nice strong coffee, great variety of food, great location would definitely stay there again!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Dananjaya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, spotless room and attentive staffs. Breakfast choice is also extensive enough and rotating each day. I would recommend this hotel to anyone. They also offer laundry service with very reasonable price.
Stayed 5 nights in May 2026
Verified

10/10 Excellent

Marie-Anne

Liked: Cleanliness, staff & service, amenities
Spotless, great location, super clean, friendly staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ajit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are planning to stay in this area, then book this hotel. One of the best stays in Hanoi. The location is in the heart of the town and everything is easily accessible. Nice new hotel with all the facilities, wonderful staff. If I come back to Hanoi this is the place I will stay again.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but very cozy. It has a tiny window, which is a nice bonus. The bed and pillows are comfortable, and the room is quiet, making it easy to relax. The breakfasts are delicious and a great start to the day.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely. The room and breakfast were both OK. Close to a lot of street action. My room was quiet.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Bo

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great and very accommodating. Rooms were clean and modern. Location is really good as well.
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Khyati

3 star hotel- appropriate for cost base. Not great breakfast for vegetarians but again cost wise wasnt expecting much
Stayed 1 night in Apr 2026
Verified

8/10 Good

Iva AF

Liked: Cleanliness, staff & service, amenities
Very convenient and lots of restaurants and cafe around the hotel. Though is around busy area, is not noisy at all. Hotel room has great soundproof. Great service from hotel staff👍.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Gil

Liked: Cleanliness, amenities, property conditions & facilities
Central location!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, spacious room with large shower and stylish decor. The hotel is in a great location with all the bars, café, money exchange at your doorstep. The staff are extremely polite and helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lien

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Comfy beds. Nice staff. Great dining area! Breakfast was the best varieties/quality out of all the places we stayed at in Old Town Hanoi. Room is quite small.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Eng Hong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were excellent. very well trained and friendly. The room was alright. Breakfast was also okay. All in all a good place to stay. Very convenient as it is within the old quarter. Walkable to all places.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Had a wonderful stay, the staff were super helpful and friendly, organised all our trips and local activities. Location was perfect in the old quarter!
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities
Staff is exceptional. Very helpful with booking tours and responsive. Got a suite and is spacious. The bathroom is a little odd (glass door) and lacks privacy.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Raj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome hotel in a great location.

This is one of the best hotels I have stayed. Location is great, all the staff are super helpful and friendly, hotel is clean and breakfast buffet was fantastic.
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Great outdoor space on the roof.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very friendly. They took care of our needs.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Georgia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in a great location on the outskirts of the old quarter so you are close to everything but it is quiet when you're in your room and easy to sleep in the otherwise loud city. The room was clean, shower was great, good size room. The staff are so friendly and take really good care of you. The rooftop bar has great views of Hanoi and there is a hot tub you can use however it was a little hot, so maybe ask for it "not too hot" when you book to use it.
Stayed 4 nights in Jan 2026
Verified

8/10 Good

Nastasja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was on the first floor and faced the foyer. At night there was a lot of noise in the foyer which travelled to the room. There was also a light which faced the room from the foyer. So not the most peaceful sleep. Staff were very friendly and accommodating and the room was clean and comfortable.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Len

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in the middle of the old quarter close to shops, restaurant and bars. Friendly and helpful staff
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is so wonderful and helpful. They had wonderful recommendations around town and helped with getting a sim card delivered. The spa staff was also amazing, I enjoyed them so much I returned a second day for a couple of treatments. They all do a really great job! Location has lots to offer and walkable. Also easy to get a grab if needed.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

CORAZON

Liked: Cleanliness, amenities, property conditions & facilities
Booked a 2 night stay Extra Large Family Room, spacious, amenities are same, free snacks & water bottles. Room with the city view, Dining area up the roof too with a view though its small area, breakfast is good. Area is closed to Dongxuan Mkt, old quarter area.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent small hotel in Old Quarter. Easy walk to tourist sights. Clean, large room with smart TV. Many restaurant options nearby. Very nice breakfast with made-to-order pho and eggs. Several Asia options, including shiu mai, stir-fried noodles, congee, spring rolls. Selection varies by day.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Takoda

Liked: Cleanliness, staff & service, property conditions & facilities
This boutique hotel is a great location in the Old City. Very convenient to walk everywhere for food, drinks and shopping. Staff is very friendly and helpful. I’m definitely staying here again on my next visit.
Stayed 2 nights in Nov 2024