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Hanoi Passion Suite Hotel

3.5 star property
Lakefront Hanoi hotel connected to the convention center, steps from Quan Chuong Gate

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Photo gallery for Hanoi Passion Suite Hotel

Family Room, Balcony | View from room
Front of property - evening/night
Interior
Family Room, Balcony | Free minibar items, in-room safe, desk, soundproofing
Poolside bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double or Twin Room

Free minibar items, in-room safe, desk, soundproofing

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Living room | Flat-screen TV

Deluxe Triple Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Free minibar items, in-room safe, desk, soundproofing

Deluxe Double Room

Highlights

Soundproofed
Air conditioning
Refrigerator
Minibar (some free items)
Flat-screen TV
Private bathroom
Hair dryer
Coffee/tea maker
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Balcony

Family Room, Balcony | Free minibar items, in-room safe, desk, soundproofing

Family Room, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Minibar (some free items)
Flat-screen TV
Private bathroom
  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
72 Tran Nhat Duat, Hoan Kiem, Hanoi

What's nearby

  • Quan Chuong Gate - 2 min walk - 0.1 miles
  • Dong Xuan Market - 4 min walk - 0.3 miles
  • Hoan Kiem Lake - 11 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 18 min walk - 1.0 mile
  • Hanoi Opera House - 2 min drive - 1.3 miles

Getting around

  • Hanoi Long Bien Station - 5 min drive
  • Noi Bai Intl. Airport (HAN) - 37 min drive

Restaurants

  • ‪Gao Cafe - ‬3 min walk
  • ‪Arena Club - ‬1 min walk
  • ‪Pizza Lovers - ‬3 min walk
  • ‪Bún chả Nguyễn Siêu - ‬3 min walk
  • ‪Phương Béo - Mỳ Vằn Thắn Sủi Cảo Tôm Tươi - ‬2 min walk

About this property

Hanoi Passion Suite Hotel

Hotel near Quan Chuong Gate
Located close to Bach Ma Temple and Dong Xuan Market, Hanoi Passion Suite Hotel provides free cooked-to-order breakfast, a terrace, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and luggage storage
  • Concierge services, tour/ticket assistance, and a TV in the lobby
  • A porter/bellhop, a front-desk safe, and scooter rentals
Room features
All guestrooms at Hanoi Passion Suite Hotel include comforts such as air conditioning, as well as amenities like free WiFi and minibars (stocked with some free items).
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • On a lake
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free minibar (limited items)
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 10.0 per stay

Important information

Optional extras

  • Airport shuttle fee: VND 414000 per vehicle (one way)
  • Rollaway bed fee: VND 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees apply to children 5-12 years old for breakfast when sharing existing bedding.

We should mention

This property does not have elevators

Property is also known as

Passion Suite Hotel
Hanoi Passion Suite
Passion Suite
Hanoi Passion Suite
Hanoi Passion Suite Hotel Hotel
Hanoi Passion Suite Hotel Hanoi
Hanoi Passion Suite Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Passion Suite Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Passion Suite Hotel?

Check-in begins at 2 PM.

What time is check-out at Hanoi Passion Suite Hotel?

Check-out is at noon.

Does Hanoi Passion Suite Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 414000 per vehicle applies.

Where is Hanoi Passion Suite Hotel located?

Located in Old Quarter, this hotel is within a 5-minute walk of Quan Chuong Gate, Dong Xuan Market, and Ta Hien Street. Bach Ma Temple and Ancient House are also within 10 minutes. Hanoi Railway Station is 28 minutes by foot.

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Hanoi Passion Suite Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 25 out of 55 reviews
Rating 8 - Good. 24 out of 55 reviews
Rating 6 - Okay. 3 out of 55 reviews
Rating 4 - Poor. 0 out of 55 reviews
Rating 2 - Terrible. 3 out of 55 reviews

8.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

DOYOUNG

Stayed 1 night in Apr 2022

10/10 Excellent

Siddharth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In our trip to Vietnam, Taiwan, HK this was the best hotel even though it was the cheapest. We got large rooms with two double beds, intricately made for us. However what was exceptional was the service. The room was 5 floors up and there was no elevator (not the best) but the receptionist made up for it by carrying our heavy luggage up the stairs. When we were checking out too, we called front desk. Le climbed 5 set of stairs immediately to grab the heavy items from us. Apart from this, all our needs were taken care of. We were picked up from the hotel with a guy carrying placard with my name. We were picked up from the hotel by taxi for the airport. We were able to give all our dirty clothes for laundry to the front-desk and receive it next morning. We were picked outside our hotel for Halong Bay tour due to it's convinient location in Old Quarter. The front-desk staff was very thorough at booking these. The front desk guy (Le) also gave us a map explaining where to look for shopping in the night. Hanoi Weekend Night Market is a 5-minute walk away from the hotel. French Quarter is 15-minute walk. Once we had a problem with hot water. We called front-desk, Le came immediately up 5 flight of stairs and instructed us on how to use the water heating system. We made sure to tip Le in the end for his help. In summary, huge spacious room in an excellent location with unparalleled service for dirt-cheap price (18$).
Stayed 2 nights in Dec 2019

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay

Nice place. Just 2 minor things they could pick up .on But overall liked it there Mia the owner nice woman friendly and helpful
Stayed 3 nights in Oct 2019

8/10 Good

macario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay was okay but the location was not good

Our stay at Hanoi passion suite was okay except its location was not good
Stayed 1 night in Sep 2019

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
写真と印象が違いました。スタッフはとても親切でした
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
When we moved the bed to look for something you could see it hadn't been properly cleaned in a while. The hotel were understanding and so were expedia. The staff are excellent and always on hand to help. Would recommend using a launderette away from the hotel as significantly cheaper.
Stayed 6 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
スタッフさん全員感じがよく、とても満足です。
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and great customer service. Ms. Mien, the manager was great. Next time I travel to Hanoi I am going to stay on this hotel, I recommend it. Thank you.
Stayed 3 nights in May 2019

8/10 Good

Fee-Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gerne wieder

Super gelegenes Hotel direkt an der Altstadt von Hanoi (und die ist sooooo toll). Super freundliches Personal, das tolle Tipps geben konnte. Wir haben ein Upgrade auf ein größeres Zimmer mit Balkon bekommen. Das Zimmer war riesig. Das Frühstück wird à la carte bestellt und frisch zubereitet und es war für jeden Geschmack etwas dabei. Ich würde dieses Hotel immer wieder buchen.
Stayed 2 nights in Apr 2019

10/10 Excellent

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need is there.

Nothing missing. The rooms are large (I stayed in two during my two recent stays), very clean, well modernly equiped. Extremly nice staff, very friendly and respectful at the same time (helpful too), fluent in English. The hotel is ideally located a few steps from the gate to the old town and walking distance from the Long Biên bus station where bus #86 stops, direct from the airport (great advantage). Good choice and quality of different types of breakfast, cooked for you on order. I will definitely be staying there if I go back to Hanoi.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service
롱비엔역 근처 86번버스타고내리면5분거리 맥주거리 5분 대로변이라 시끄러운 귀마개 필요 식사 간단히 주는데 맛있음 근처 쌀국수집 맛남
Stayed 3 nights in Apr 2019

8/10 Good

Ryan Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Passion suite hotel

Hotel in good location for old quarter.
Stayed 3 nights in Apr 2019

8/10 Good

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Ich kann diese Unterkunft nicht bewerten, weil wir zwar zwei Nächte gebucht hatten, aber da unser Flug einen Tag Verspätung hatte, nahm die Unterkunft dies zum Anlass, die Übernachtungen zu streichen und unser Zimmer zu vergeben. Dies hatte zur Auswirkung, dass wir am verspäteten Ankunftstag kein Hotel mehr zur Verfügung hatten. Wir fuhren trotzdem dorthin und wenigstens half uns der Rezeptionist, ein anderes Zimmer zu finden ( zu einem höheren Preis ). International ist dieses Verhalten nicht zu akzeptieren.
Stayed 2 nights in Feb 2019

10/10 Excellent

Phong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Für das Geld eine super Unterkunft Personal sehr freundlich und hilfsbereit
Stayed 2 nights in Mar 2019

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is outstanding. They were so very helpful. This is a small hotel with rooms on four floors without an elevator. So be prepared to go up and down steps. The location was perfect for my needs in the old quarter of Hanoi.
Stayed 5 nights in Mar 2019

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding staff

The passion suite hotel has all the essentials for a traveler. No extra frills. My room was comfortable. I did not have a room with a window. But that was fine for my needs. There are four floors and no elevator. But the staff is very helpful in getting your luggage to your room The staff is outstanding. They are very very friendly and very very helpful. They speak and understand English well. The location is in the old quarter. This is very convenient for wandering in the main market and in the night market and in the lake area. It is very convenient to the bus facilities and, I believe, the train. This location was perfect for my interests and my needs. Breakfast is included. The staff is the best.
Stayed 3 nights in Mar 2019

8/10 Good

yoshiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

買い物に便利な、居心地の良いホテルです。

とてもアットホーム的なホテルです。 朝食がオーダー式なので、楽しみです。 大きな市場にも、ナイトマーケットも 近くて便利です。 ただ、シャワー式のハンドウオシュレットがものすごく強力な勢いで、とても使えませんでした。 難点は、それくらいです。
Stayed 3 nights in Feb 2019

8/10 Good

T.K

Liked: Cleanliness, staff & service
全てのスタッフが親切で素晴らしい。受付を仕切る女性は英語と地元情報に優れている。私の拙い英語にも快く対応してくれた。シャワーの温水が途中で止まって冷たい。シャンプーとボディソープは最低限のものなので持ち込んだ方が良いかも。無料の水は補充が無いので買い足したほうがいい。観光がしやすい立地です。大きな車道に面しているので夜はうるさいが、ベトナムらしくて良い。金額には十分見合ったホテルでお薦めです。
Stayed 3 nights in Feb 2019

8/10 Good

JIEUN

Liked: Staff & service, room comfort

재방문할듯

아침을 직접 만들어준다 깔끔하고 맛있다 직원들이 친절하다 다만 큰길에 위채해서 차 소리가 심하다 잠귀가 어둡다면 추천 베란다가 있지만 창문도 안열었다
Stayed 3 nights in Jan 2019

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Staff and rooms are very clean. Only slight negative would be there is no escalator, you would have to walk up the stairs. Overall an Excellent hotel to stay at.
Stayed 2 nights in Dec 2018