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Hanoi Paradise Center Hotel & Spa

4.0 star property
Art Deco hotel with a full-service spa and a 24-hour business center

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Photo gallery for Hanoi Paradise Center Hotel & Spa

Front of property - evening/night
Egyptian cotton sheets, premium bedding, down comforters
Business center
Couples treatment rooms, body treatments, hot stone massages
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Bar
  • Spa
  • Room service
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Family Suite, Balcony

Egyptian cotton sheets, premium bedding, down comforters

Family Suite, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 45 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Junior Suite, Balcony

Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Room, Connecting Rooms

Egyptian cotton sheets, premium bedding, down comforters

Signature Room, Connecting Rooms

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 50 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Double or Twin Room

View from room

Deluxe Double or Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, City View

Executive Suite, City View | Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Smart TV
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
22/5 Hang Voi Street, Ly Thai To Ward, Hanoi, Hanoi Province, 100000

What's nearby

  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 6 min walk - 0.4 miles
  • Hanoi Opera House - 9 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 10 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 14 min walk - 0.8 miles

Getting around

  • Hanoi Long Bien Station - 19 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Bánh Xèo Zòn - Lò Sũ - ‬2 min walk
  • ‪Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - ‬1 min walk
  • ‪Bún Riêu - ‬3 min walk
  • ‪Phố Biển - Sea food - ‬5 min walk
  • ‪Cafe Nghé - ‬2 min walk

About this property

Hanoi Paradise Center Hotel & Spa

Upscale hotel near Hoan Kiem Lake
Located close to Thang Long Water Puppet Theatre and Hanoi Old Town Night Market, Hanoi Paradise Center Hotel & Spa provides a free daily manager's reception, a terrace, and a coffee shop/cafe. Indulge in a Swedish massage, a manicure/pedicure, and a body wrap at Paradise Spa, the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Bike rentals, 1 meeting room, and barbecue grills
  • Coffee/tea in the lobby, concierge services, and a front-desk safe
  • An elevator, a banquet hall, and luggage storage
  • Guest reviews give good marks for the helpful staff
Room features
All 55 individually furnished rooms feature comforts such as premium bedding and pillow menus, as well as perks like laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Children's slippers and free infant beds
  • Egyptian cotton sheets, memory foam beds, and down comforters
  • Bathrooms with rainfall showers and designer toiletries
  • 40-inch Smart TVs with premium channels
  • A personal chef, free tea bags/instant coffee, and electric kettles

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2019
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium cable channels

Food and drink

  • Chef service
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hanoi Paradise Center & Hanoi
Hanoi Paradise Center Hotel & Spa Hotel
Hanoi Paradise Center Hotel & Spa Hanoi
Hanoi Paradise Center Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Hanoi Paradise Center Hotel & Spa pet-friendly?

Yes, this property allows pets with a maximum weight of up to 22 lbs per pet.

How much is parking at Hanoi Paradise Center Hotel & Spa?

There is free parking nearby.

What time is check-in at Hanoi Paradise Center Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hanoi Paradise Center Hotel & Spa?

Check-out is at noon.

Where is Hanoi Paradise Center Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Ly Thai To Park and Thang Long Water Puppet Theatre. Hoan Kiem Lake and Hanoi Opera House are also within 10 minutes. Hanoi Long Bien Station is 19 minutes by foot and Hanoi Railway Station is 27 minutes.

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Hanoi Paradise Center Hotel & Spa Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 62 out of 113 reviews
Rating 8 - Good. 22 out of 113 reviews
Rating 6 - Okay. 9 out of 113 reviews
Rating 4 - Poor. 9 out of 113 reviews
Rating 2 - Terrible. 11 out of 113 reviews

8.2/10

Cleanliness

9.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

tom

Liked: Cleanliness, staff & service, amenities
Much smaller than the photo show... the balcony in the junior hotel suite, is not a balcony... the free breakfast is subpar.
Stayed 2 nights in Apr 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive personnel. I had to cancel 1 night and they were so helpful and accepted to refund me the night. The Pho in the restaurant was delicious. In general i enjoyed my stay. Bed was comfortable and the hotel is in the old quarter. Easy to walk by foot.
Stayed 3 nights in Nov 2024

8/10 Good

Deepak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in central location, good service and friendly staff
Stayed 4 nights in Mar 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is a great hotel, would definitely recommend. The staff are amazing as well
Stayed 2 nights in May 2023

10/10 Excellent

Jérémie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Titto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Apr 2023

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot in Hanoi. The service was great from the moment we checked in until we left. The staff were really friendly and helped us make sure we made our tour the next morning without any hassle. Room was spacious and clean, would stay again.

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing Lee, Kang, Toni were amazing !! I would come back again !
Stayed 2 nights in Apr 2023

8/10 Good

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine and clean. The Organisation of the airport transfer was also perfect.
Stayed 1 night in Aug 2023

6/10 Okay

Naomi

Liked: Staff & service
Staff are friendly however I wouldn't book excursions with them as they are overpriced and don't follow the full itinerary. Bedsheets and towels are clean but there are ants on the floor. Close walk to the old quarters.
Stayed 2 nights in May 2024

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were friendly. However, hotel should really do more on its cleanliness. There were many drain files and the toilet does not smell good.
Stayed 3 nights in Nov 2023

2/10 Terrible

nhung

Disliked: Cleanliness, amenities, property conditions & facilities
The pictures look nice but don’t lets it fool you. Small alley. Small room. Didn’t look nice and somehow look catchy. I won’t come back for sure.
Stayed 2 nights in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities

Good central location at fair price

Great central location and friendly staff. Perfectly located to explore the old quarter, yet still quiet. Main drawbacks: Bathroom is very small, it literally contains shower and toilet in the same place, so after showering the whole room is wet. Also some issues with organizing transport via email, so ultimately organized our own. This worked better at all other locations in Vietnam.
Stayed 1 night in Nov 2023

4/10 Poor

Michael

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was a disappointment. The photo's exaggerate things as does the description of the rooms. Executive with a street view is actually a small room with a window that views a wall. The staff did there best to offset the false expectations and I am appreciative of that.
Stayed 1 night in Feb 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a good choice

I asked for a quiet room and special Spa Treatment for my wife. She got a very noisy room even 10pm at night and nobody offered her any Spa Treatment!
Stayed 1 night in May 2024

2/10 Terrible

Alysha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not book! The hotel looks NOTHING like the pictures. It’s in a back alley, the furnishings are all fake plastic and cheap building materials. The room itself was quite dirty (mold in bathroom, stained sheets, tv falling off the wall etc) and the locks on the doors felt loose. We left within hours of checking in - the hotel promised a refund and said to contact Expedia. They then refused to process a refund. Do not book!
Stayed 2 nights in Sep 2024

2/10 Terrible

Varsha

Terrible location

The location is terrible specially if you are on your own. Felt unsafe so found another hotel to stay on the very same day. The entrance is in an alley way which is narrow and unsafe
Stayed 2 nights in Apr 2023

4/10 Poor

Daniel

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, however the toilets were super small! Room was of an acceptable size, bed was big but toilets were not well done. Not sure if it was because of some drainage issues, but the toilet had a smelly/rotten vegetables smell.
Stayed 1 night in Nov 2023

2/10 Terrible

KAREN

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room was very small and bed was very uncomfortable. Linens were torn and very strange room layout. Not at all like the photos. Hotel was very difficult to find as it’s at the end of a narrow alley. We booked for 3 nights and only stayed for one. They refused to refund us for the 2 nights we didn’t stay. For the price, there are plenty of much better options nearby. Just don’t book here. Not worth the headache.

2/10 Terrible

Morten Valdemar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had one night at the hotel and thank God that it was only one night. Hotel is located in an alley and feels more like a dodgy hostel/motel than an actual hotel. When we checked in, we were seated in their restaurant area, where multiple employees were sleeping on the seats (in the restaurant). It is nowhere near a four star hotel - room was dirty (!!!) We found plenty of black hair in the bed and the towels were dirty. Comfort is extremely low and the bed is hard as a rock. Breakfast we skipped as everything else was so unclean. One single plus in the location in the old quarter. Everything else was unacceptable. I would not recommend this hotel to anyone visiting Hanoi.
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

It did not look as nice or as clean as the pictures. The room was much smaller than expected. The shower had opaque glass. So while you couldn't see completely through it, you could still see stuff. It's not ideal when rooming with a friend. They didn't have any other room options so we had to deal with it. I requested 2 twin beds, but got a double bed. There were tiny ants all over the place and small moths around the bathroom. In the morning before 8am there was loud drilling in the wall behind us and we couldn't sleep. I would not recommend this place.
Stayed 1 night in Mar 2024

10/10 Excellent

Kazumasa

Liked: Cleanliness, staff & service
ファミリールームで2部屋をつないでいたが、各部屋の鍵はかかるものの、外側の鍵がかからなかった点は不満。だが、スタッフの対応などは良い。
Stayed 1 night in Mar 2025

6/10 Okay

SOONNAM

Stayed 4 nights in Oct 2024

10/10 Excellent

Jérémie

Stayed 1 night in Aug 2024

2/10 Terrible

Emma

Stayed 4 nights in Jun 2024