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Hanoi Central Star Hotel

2.0 star property
Guesthouse with a restaurant, a short walk to Hoan Kiem Lake

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Photo gallery for Hanoi Central Star Hotel

Reception
Double or Twin Room | Minibar, desk, free WiFi, bed sheets
Minibar, desk, free WiFi, bed sheets
Front of property
Triple Room | Minibar, desk, free WiFi, bed sheets

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 5 of 5 rooms

Triple Deluxe Balcony Room

Highlights

Balcony
LCD TV
Hair dryer
Private bathroom
Bidet
Shower/tub combination
Minibar
Cable channels
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

Family Deluxe Balcony Room

Highlights

Balcony
LCD TV
Hair dryer
Private bathroom
Bidet
Shower/tub combination
Minibar
Cable channels
  • Sleeps 4
  • 2 Double Beds

Standard Double Room

Highlights

LCD TV
Hair dryer
Private bathroom
Bidet
Shower/tub combination
Minibar
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room, Balcony

Highlights

Balcony
LCD TV
Hair dryer
Private bathroom
Bidet
Shower/tub combination
Minibar
Cable channels
  • Sleeps 3
  • 1 Double Bed

Superior Double Room

Highlights

LCD TV
Hair dryer
Private bathroom
Bidet
Shower/tub combination
Minibar
Cable channels
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

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Exterior

Sofitel Legend Metropole Hanoi

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 1,000 reviews
Sofitel Legend Metropole Hanoi

About the neighborhood

Map
71 Hang Luoc, Ward Hang Ma, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Dong Xuan Market - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Hoan Kiem Lake - 8 min walk - 0.5 miles
  • Thang Long Water Puppet Theatre - 10 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 12 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 7 min walk
  • Noi Bai Intl. Airport (HAN) - 40 min drive

Restaurants

  • ‪Bánh Mì 25 - Hàng Cá - ‬2 min walk
  • ‪Phở Gánh - ‬2 min walk
  • ‪Banh mi Pho - ‬2 min walk
  • ‪Huong Viet - ‬2 min walk
  • ‪Bún Chả Nem Cua Bể - ‬2 min walk

About this property

Hanoi Central Star Hotel

Guesthouse near Hoan Kiem Lake
Located close to Hanoi Old Town Night Market and Thang Long Water Puppet Theatre, Hanoi Central Star Hotel provides dry cleaning/laundry services, a business center, and a restaurant. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and a front-desk safe
  • Tour/ticket assistance and luggage storage
Room features
All guestrooms at Hanoi Central Star Hotel include amenities such as free WiFi, minibars, and room service.
Extra amenities include:
  • Bathrooms with bidets and shower/tub combinations
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request

Food and drink

  • A restaurant

Restaurants on site

  • Kangaroo Restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Built in 2005

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Minibar
  • Room service

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 100000.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 300000 per vehicle (one way)
  • Rollaway bed fee: VND 100000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Kangaroo Hanoi
Old Quater Guest House Hostel
Kangaroo Hostel Hanoi
Hanoi Old Quater Guest House
Old Quater Guest House
Hanoi Old Quater Guest House
Hanoi Central Star Hotel Hanoi
Hanoi Central Star Hotel Guesthouse
Hanoi Central Star Hotel Guesthouse Hanoi

Frequently asked questions

Is Hanoi Central Star Hotel pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi Central Star Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hanoi Central Star Hotel?

Check-out is at noon.

Does Hanoi Central Star Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 300000 per vehicle applies.

Where is Hanoi Central Star Hotel located?

Located in Old Quarter, this guesthouse is within a 10-minute walk of Hang Ma Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. Thang Long Water Puppet Theatre and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 7 minutes by foot and Hanoi Railway Station is 23 minutes.

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Hanoi Central Star Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 9 out of 67 reviews
Rating 8 - Good. 19 out of 67 reviews
Rating 6 - Okay. 17 out of 67 reviews
Rating 4 - Poor. 14 out of 67 reviews
Rating 2 - Terrible. 8 out of 67 reviews

6.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Sigurd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Really good location! Friendly people! Clean room! Comfortable bed! Would definitely stay again!
Stayed 3 nights in Jan 2020

4/10 Poor

Verified traveler

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Well the reception was good, the building is quiet old, the room was ok based on the price for one day, the ac made noice at night for some reason, i did woke up but was not bothered since i am a heavy sleeper, for other can be a bit problem.
Stayed 1 night in Apr 2019

2/10 Terrible

Ay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay with this hotel!

Poor condition of almost everything except the nice front desk staff.
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Nice staff.

Very friendly and nice staff but the building needs renovation urgently.
Stayed 1 night in Aug 2018

8/10 Good

Tom

Liked: Staff & service, room comfort

Good value

Great value. A little run down but the ac was great and service was good. Great location
Stayed 1 night in May 2018

8/10 Good

Tom

Liked: Cleanliness, staff & service, room comfort

A deal

A great deal for the price. A little out dated and worn, but still functional. Bathroom had a nice tub, which was the first we’ve seen in Vietnam. Ac worked well
Stayed 1 night in May 2018

6/10 Okay

Rasmus Lang

Billigt og simpelt

Mug på væggene og ikke særlig renligt. For en backpacker kan det gå an, men virkede som et meget lokalt hostel. Skal nok finde noget andet hvis der skal være lidt liv.
Stayed 2 nights in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service

Hotel close to the centre.

I had a good experience, the stuff is very friendly and helpful, the ubicación is great as it is close to the centre.
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Ben, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay here

Photos in ad seem to be fake. My room looked nothing like the photos and I suspect none of the rooms do because the building interior seems completely run down not modern like photos suggest. The room was filthy eg the lamp on the roof was covered in grey grime. Generally unpleasant and uninviting. To get to rooms you had to walk through a darkened stairwell which was very foreboding. And the place seemed almost desserted.
Stayed 2 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

jiyun

Liked: Cleanliness, staff & service

배낭여행객이나 방 컨디션 별로 신경 안쓰고 저렴히 갈 사람에게는 추천!!!

나는 숙박을 하기위해서 잡은 것은 아니고 짐을 잠시 맡아두는 용도 및 샤워를 하기 위해서 잡은 것이었기 때문에 사실 방 컨디션 보다는 저렴한 가격을 선택했고, 따라서 만족도에 대하여 평가하기도 좀 어렵지만 우선 엘레베이터가 없으며 에어컨이 구식이라서 바람이 시원하지 않다. 그래도 그것 때문인지 배려차원에 선풍기가 각 방에 하나씩 있다. 만약 내가 배낭여행으로 방값이 저렴한 숙박시설을 위해서라면 충분히 갈 가치가 높은 곳이다. 물도 편의점보다 저렴하다!!! 2리터 되는 물이 500원(10000VND)정도다.. (350ml가 보통 마트에서 250원에 판다. 가격이 천차만별이라.. 내가 본 곳은 그랬다..ㅎㅎ) 하지만 가족여행은 비추천이다 ㅠㅠ 마지막 날 노이바이공항으로 가는 택시를 요청했는데 우리 인원이 많아서 16인승을 요청을 했으나 차량이 없었나보다.. 나눠서 가야하나 걱정했는데 직원의 계속된 노력으로 16인승을 타고 왔다. 고마웠다 ^^ 그래서 굿리뷰 작성중이다 ㅎㅎ
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Anu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We made a hotel reservation and paid online and received a confirmation both from hotels.com and the hotel itself. However upon the arrival they told us they had forgotten the check the online bookings and the hotel was full. We were transferred to another hotel, where we had to pay for the room separately. After a long discussion the staff member promised that she would sort out the matter, but apparently she did not and we ended up paying twice. To be avoided.
This review was submitted before 2018 and has not been verified.

6/10 Okay

CHAK PUI

Liked: Cleanliness
古式古鄉懷舊酸枝木檯椅
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This review was submitted before 2018 and has not been verified.

8/10 Good

Sebastian, Deutschland

Liked: Cleanliness, staff & service

Sehr nettes und hilfsbereites Personal!

Einfaches und sauberes Hotel in zentraler Lage, alles zu Fuß zu erreichen. Ausflüge können direkt im Hotel zu günstigen Preisen gebucht werden. Das Gepäck kann für mehrere Tage zwischengelagert werden wenn Touren z.B. Nach Sapa unternommen werden. Das Personal ist super nett und macht den Unterschied: familiäre Atmosphäre, hatten das Gefühl, dass alles getan wurde um uns den Aufenthalt so angenehm wie möglich zu machen.
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Tomasz, Malbork

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jak w domu!

Bardzo miła obsługa hotelu, która mieszka na miejscu Bardzo wyrozumiali ludzie. Z hostelu pojechałem na wycieczkę do Ha Long - super!!! a następnie po wymeldowaniu, do Sa Pa. Wszystkie bilety na miejscu w recepcji. Po powrocie z Sa Pa (kierowca przyjechał 3 godz. szybciej) wysadzono nas z autobusu na przystanku i ... spadajcie. Była 3:00 w nocy. Do KANGAROO z 10 min z buta - ale noc... Taxi podwiozło nas pod Hostel, kierowca okrutnie załomotał w drzwi zanim zacząłem wyjaśniać, że nie mam tu noclegu. Obudzone Panie z uśmiechem na ustach przywitały nas, oddały łóżko w holu i po ludzku przygarnęły za zwykłe dziękuje. Udostępniły łazienkę, prysznic, poczęstowały kawą. Kochane dziewczyny!!! Wróciłem tam jeszcze raz po kilku tygodniach, bo miejsce, obsługa i atmosfera jest Rewelacyjna. POLECAM!!!
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Emelinda, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Kangaroo Hostel is a nice place, accessible to all the places you want to. The room is nice and clean. The staff is very warm and welcomes you with a smile. They are friendly, approachable and accommodating. Additional to that, you will be entertained with the kid who loves to laugh and make friends with you. I recommend to everyone to book into this place and you will not regret it.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Staff & service

Great Hostel for Travellers and Backpackers

The Kangeroo Hostel staffs was very helpful, patient, friendly and pleasant. Both did helped us with our taxi and train bookings, gave us a map to explore the city of Hanoi, explain and clarify tours and attraction in Hanoi. It was a great experience. It would be better if they provide a kettle/boil hot water for us to prepare our meals and drinks upon request.
This review was submitted before 2018 and has not been verified.

4/10 Poor

JIN, 대한민국

Disliked: Cleanliness, staff & service, room comfort

가족, 비즈니스 여행객에게는 비추천

저렴한것을 제외하고는 전반적으로 편하지 않았던 숙소. 입실시 객실 청소는 안되어 있었으나,핫샤워나 에어컨은 잘 되었음. 특별히 친절하지도 불친절하지도 않았음. 저렴여행을 추구하는 배낭여행객에 적합하고, 가족여행이나 비즈니스 여행객에게는 절대 추천하고 싶지 않음. 실제보다 사진이 너무 잘 나왔음. 호안끼엠 호수까지는 도보 약 10분내외.
This review was submitted before 2018 and has not been verified.

8/10 Good

megan, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly staff!

Great location and price. Staff are super friendly and very helpful. Easy to book tours to Sapa and Halong bay, and at competitive prices