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Hanoi New Hotel

Property class: 3

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Photo gallery for Hanoi New Hotel

A reception area with a reception desk, a sofa, and a coffee table. - Hanoi New Hotel (Hanoi)
A room with a large window, two wooden chairs, a small table with a vase of flowers, a television on a desk, and a wardrobe. - Hanoi New Hotel (Hanoi)
A staircase leading to a hotel entrance with a sign reading "HANOI NEW HOTEL". - Hanoi New Hotel (Hanoi)
A wicker sofa set with cushions, a glass-top coffee table, and a framed floral painting on the wall. - Hanoi New Hotel (Hanoi)
A restaurant with checkered flooring, wooden tables and chairs, and pendant lighting. - Hanoi New Hotel (Hanoi)
Close to St. Joseph's Cathedral of Hanoi and Hoan Kiem Lake, Hanoi New Hotel provides free cooked-to-order breakfast, dry cleaning/laundry services, and more. Guests can connect to free in-room WiFi.

Reviews

3.2 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Room service

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room

A hotel room with a bed, a nightstand, a coffee maker, and a small refrigerator.

Deluxe Room

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Family Room

A hotel room with two beds, a desk, a chair, and a television.

Family Room

  • 35 sq m
  • Sleeps 6
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Double Room

A hotel room with a bed, a nightstand, a coffee maker, and a small refrigerator.

Standard Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Triple Room

A room with a large window, two wooden chairs, a small table with a vase of flowers, a television on a desk, and a wardrobe.

Superior Triple Room

  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Superior Room

A hotel room with two beds, a wardrobe, a desk, and a window with curtains.

Superior Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, Hanoi New Hotel is near a train station. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
41 Phu Doan, Old Quarter, Hoan Kiem, Hanoi, 10000

What's nearby

  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    2 min walk - 0.1 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    5 min walk - 0.3 miles
  • A street with shops, including a pearl jewelry store and a tailor shop.
    Hang Gai Street
    7 min walk - 0.4 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    10 min walk - 0.6 miles
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    10 min walk - 0.6 miles

Getting around

  • Cát Linh Station
    3 min drive
  • Hanoi Railway Station
    15 min walk
  • Noi Bai Intl. Airport (HAN)
    41 min drive

Restaurants

  • Phở Gà Nguyệt
    1 min walk
  • Pasteur Street Brewing Company
    3 min walk
  • Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn)
    2 min walk
  • Zappy ( just drink it )
    5 min walk
  • Song Thu Vietnamese Coffee & Tea
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one way)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Is Hanoi New Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Hanoi New Hotel doesn't offer parking.

What time is check-in at Hanoi New Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hanoi New Hotel?

Check-out is at noon.

Does Hanoi New Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 20 per vehicle applies.

Where is Hanoi New Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake, and Hanoi Old Town Night Market. Hang Da Market and Vietnam National Tuong Theatre are also within 5 minutes. Hanoi Railway Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi New Hotel Reviews

3.2

3.6

Cleanliness

6.0

Location

4.4

Staff & service

3.2

Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 1 out of 5 reviews
Rating 4 - Poor. 1 out of 5 reviews
Rating 2 - Terrible. 3 out of 5 reviews

Reviews

Verified review

2/10 Terrible

A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel inmundo

Las zonas comunes y las habitaciones están llenas de desperfectos, con múltiples cosas rotas (ventanas que no cierran, grifos que no funcionan, grietas en las paredes, desconchones múltiples en las paredes...). La limpieza deja bastante que desear.
Verified review

2/10 Terrible

Eddy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay away! Worst hotel!!

Booked 2 rooms 1 double 1 family for 6 people. Worst hotel ever. 1) the moment you open the door, theres a very bad and foul smell in the whole room 2) room and toilet was very dirty. We can find cockroaches in the toilet. 3) couldnt sleep whole night as the bed causes alot of itchiness to me and my partner which we belive to be bedmites.. Told the reception next day afternoon, only blame us did not inform her in the morning so she could change the bedsheet. 4) 1 of the male reception totally couldnt speak or understand english. The female 1 totally not professional nor friendly. 5) The booking clearly stated FREE BREAKFAST INCLUDED and we only found out in the morning that there is no breakfast provided due to RIDICULOUS excuse " no manpower to prepare breakfast" therefore no breakfast. The female staff was very rude as if its our mistake theres no breakfast. The staff did not even apologize nor provide any compensation or refund. We had to spend over 30 usd at nearby restaurant to have breakfast. We argued again the with female staff in the evening for quite some time in the end they only agreed to prepare plain bread and egg. We felt cheated and ridicule treated this way. We decided not to accept the offer in the end as we afraid the food prepared might not be consumable. We left the hotel and booked nearby hotels to stay instead in the end and only a few not willing to pay more continue to stay for a few nights. complained to expedia and they performed partial refund.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service

Budget hotel in historic centre

Staff friendly, room was clean but dated and the standard room did not have a window, bed very comfortable, bathroom somewhat run down but everything worked and there was individual hot water system. Rate was supposed to include breakfast but they said they were short of staff so not available.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Nice friendly staff but old facilities, not very clean.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort