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Hanoi Lotus Boutique Hotel

Property class: 4

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Photo gallery for Hanoi Lotus Boutique Hotel

A modern bedroom with a glass partition, a bed, and a small balcony with potted plants and flowers. - Hanoi Lotus Boutique Hotel (Hanoi)
A buffet with a variety of food options, including fruits, vegetables, and prepared dishes. - Hanoi Lotus Boutique Hotel (Hanoi)
A hotel lobby with a reception desk, a Christmas tree, and a seating area. - Hanoi Lotus Boutique Hotel (Hanoi)
A hotel room with two beds, a sitting area with a table and chairs, and a view of the bathroom and kitchen. - Hanoi Lotus Boutique Hotel (Hanoi)
The exterior of the Lotus Boutique Hotel with a modern design, featuring a prominent entrance and a balcony with potted plants. - Hanoi Lotus Boutique Hotel (Hanoi)
A short walk from Hoan Kiem Lake and Hanoi Old Town Night Market, Hanoi Lotus Boutique Hotel provides a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe. The on-site restaurant, AUCO Restaurant, offers lunch and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double or Twin Room, No Windows

A hotel room with a large bed, wooden nightstand, and a desk with a chair.

Superior Double or Twin Room, No Windows

9.2 out of 10
Wonderful
(105 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Royal Suite Large Balcony & Terrace (8m2) City View

A modern bedroom with a glass partition, a bed, and a small balcony with potted plants and flowers.

Royal Suite Large Balcony & Terrace (8m2) City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite Large Balcony & Terrace (9m2) City View

A hotel room with two beds, a wooden floor, a balcony with a chair, and a view of buildings.

Family Suite Large Balcony & Terrace (9m2) City View

7.0 out of 10
Good
(6 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Connecting Rooms, Large Balcony City View

A modern bedroom with a glass partition, a bed, and a small balcony with potted plants and flowers.

Connecting Rooms, Large Balcony City View

  • City view
  • 65 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Premium Suite Large Balcony (6m2) City View

A modern hotel room with a large bed, a TV, a desk, and a balcony with a view of the city.

Premium Suite Large Balcony (6m2) City View

8.8 out of 10
Excellent
(24 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

In the entertainment district, Hanoi Lotus Boutique Hotel is in Old Quarter, a walkable area in Hanoi with great airport proximity and shopping. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Guests love the hotel's central location. Visit our Hanoi travel guide
Map
2 Hoi Vu Street, Old Quarter, Hoan Kiem, Hanoi, 10000

What's nearby

  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    3 min walk - 0.2 miles
  • A street with various shops, including a silk store and a clothing store.
    Hang Gai Street
    7 min walk - 0.4 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    7 min walk - 0.4 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    10 min walk - 0.6 miles
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    10 min walk - 0.6 miles

Getting around

  • Cát Linh Station
    3 min drive
  • Hanoi Railway Station
    12 min walk
  • Noi Bai Intl. Airport (HAN)
    40 min drive

Restaurants

  • The Hanoi Social Club
    1 min walk
  • Giao Hàng - Bánh Mì Phố
    1 min walk
  • Zappy ( just drink it )
    10 min walk
  • Lucky 3 Hotel
    2 min walk
  • Fuku Cafe
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 70; reservation required
  • Snack bar/deli

Restaurants on site

  • AUCO Restaurant

Things to do

  • Books

Family friendly

  • In-room babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator (59 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • At least 80% organic food
  • Built in 2019
  • Designated smoking areas
  • Local artist showcase
  • Locally sourced food prioritized
  • Locally-owned and organized tours and activities
  • Reception hall
  • Renovated entire property - August 2024
  • Some LED lighting used

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 15
Late check-in subject to availability
Late check-in fee: USD 15
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 5 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property's breakfast is served at a nearby hotel, located 130 meters away.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night

Property payment types

  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 18.00 per vehicle (one-way, maximum occupancy 2)
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 15.0 per night
  • Hosted evening meal: USD 70
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Frequently asked questions

Is Hanoi Lotus Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for USD 50 per day.

What time is check-in at Hanoi Lotus Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 15 (subject to availability). Late check-in is available during limited hours, for a fee of USD 15.

What time is check-out at Hanoi Lotus Boutique Hotel?

Check-out is at noon. Late check-out is available for USD 20 (subject to availability).

Does Hanoi Lotus Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 18.00 per vehicle applies.

Where is Hanoi Lotus Boutique Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Da Market, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Dong Xuan Market are also within 15 minutes. Cát Linh Station is 30 minutes by foot and Hanoi Railway Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi Lotus Boutique Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 368 out of 462 reviews
Rating 8 - Good. 50 out of 462 reviews
Rating 6 - Okay. 29 out of 462 reviews
Rating 4 - Poor. 11 out of 462 reviews
Rating 2 - Terrible. 4 out of 462 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect, close to attractions a short walk away from Hoan Kiem lake area. The staff are so helpful, giving useful tips. The room has everything you need. A comfortable stay. Would recommend.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and really lovely staff.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mia and Jasmine on the front desk were amazing. Both helpful am knowleable, English was perfect. Great breakfast, and a comfortable bed.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Location is excellent, and the staff very friendly and excellent service.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to all major attractions s. Helpful staff and a very typical Vietnamese hotel. I would definitely stay here again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, professional and friendly staff, delicious breakfast and convenient location
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and really lovely staff.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, perfect location and super sweet and helpful staff
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious, breakfast is ok, the staff very kind. Great location.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I enjoyed our stay very much. Great location! Breakfast was only a 2 min walk away in a different hotel and a nice way to start the day. Angela had been great organising a pick up and drop off from the airport and we were able to leave our luggage in the foyer for our very late departure. I would stay here again.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect (super close to the iconic Train Street). You are going to love the staff, they are extremely kind and respectful. Angela was super helpful.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, very friendly staff, location was great.
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really kind, and the hotel was close to all attractions. Also, Halong bay tour that I booked from this hotel was awesome. They also helped us with our Grab app the night of and helped with places to eat!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and pleasant, the hotel is excellent, the rooms are clean and pleasant, the breakfast is good and varied and the location is excellent.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is superb. It’s at happening place. Hospitality is very good from the staff.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is fantastic and the staff are amazing. Very helpful and so friendly. I felt very welcome and looked after the whole time I was there.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, enjoyed the balcony on the top floor room, very friendly staff, excellent location in the old quarter. Breakfast is the best! Better than expected. Had to walk to a different location but only 2 minutes walking and the selection was great and everything was very delicious. Highly recommend! Would stay here again.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, staff were really friendly and helped book our bus & tours. Breakfast was great, and the hotel is in a fantastic location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We greatly enjoyed our stay! Clean, comfortable bed, quite, and in an amazing location. The walk to get breakfast is not even a minute away and the options are good. In particular Jasmine was very nice and helpful and made us feel welcomed in Hanoi! Definitely recommend staying here when in Hanoi. We will be back!
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service of its people is the main asset of this hotel. They make sure to provide the best service from arrival up to departure. They even provide bathroom facility for departure guests.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Good staff and clean.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick Check-in, Very friendly and helpful staff at the reception Pleasant stay and very nice rooms. Nice and peaceful location close to the Lake and many good restaurants.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing, they really made my stay. The hotel is clean and well located. Highly recommended.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of Hanoi! The staff was very sweet, they gave us coffee as a present. Very welcoming and warm.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. The staff is super friendly and very helpful. Our room was comfortable and quiet.
Stayed 1 night in Oct 2025