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Hanoi HM Boutique Hotel

3.0 star property
Hotel connected to a shopping center in Hanoi with a restaurant

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Photo gallery for Hanoi HM Boutique Hotel

Front of property
Family Triple Room, City View | Living area | Flat-screen TV
Reception
Front of property
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Family Triple Room, Partial Lake View

Family Triple Room, Partial Lake View | 1 bedroom, minibar, in-room safe, desk

Family Triple Room, Partial Lake View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Bathrobes
Hair dryer
Minibar
  • Partial lake view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Room

Safe

Deluxe Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, City View

Executive Room, City View | Living area | Flat-screen TV

Executive Room, City View

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Hair dryer
Bathrobes
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Balcony, Tower

Family Room, Balcony, Tower | 1 bedroom, minibar, in-room safe, desk

Family Room, Balcony, Tower

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Bathrobes
Private bathroom
  • 57 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 2 Large Twin Beds

View all photos for Family Triple Room, City View

Family Triple Room, City View | 1 bedroom, minibar, in-room safe, desk

Family Triple Room, City View

Highlights

Patio
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Bathrobes
Private bathroom
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Deluxe (Day Use - 3 Hours Only)

1 bedroom, minibar, in-room safe, desk

Deluxe (Day Use - 3 Hours Only)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Bathrobes
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Premium Suite, 1 Bedroom, Ensuite, Partial Lake View

Premium Suite, 1 Bedroom, Ensuite, Partial Lake View | 1 bedroom, minibar, in-room safe, desk

Premium Suite, 1 Bedroom, Ensuite, Partial Lake View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2021
Sofa bed
Separate bedroom
Bathrobes
  • 57 sq m
  • Partial lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony, City View

Suite, Balcony, City View | 1 bedroom, minibar, in-room safe, desk

Suite, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Flat-screen TV
Renovated in 2021
Separate bedroom
Bathrobes
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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About the neighborhood

Map
No 3 Hang Dau, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake - 1 min walk - 0.0 miles
  • Thang Long Water Puppet Theatre - 2 min walk - 0.1 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 10 min walk - 0.6 miles
  • Hanoi Opera House - 10 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Banh Mi Pho - ‬1 min walk
  • ‪Phở Thìn Bờ Hồ - ‬1 min walk
  • ‪Terraço Sky Bar & Restaurant - ‬1 min walk
  • ‪Lake View Side Restaurant & Cafe - ‬1 min walk
  • ‪Mì, Phở Xào, Cơm Rang - Lò Sũ - ‬1 min walk

About this property

Hanoi HM Boutique Hotel

Hotel remodeled in 2021 and located near Thang Long Water Puppet Theatre
Located close to Hoan Kiem Lake and Hanoi Old Town Night Market, Hanoi HM Boutique Hotel provides a grocery/convenience store, a terrace, and a hair salon. The on-site international cuisine restaurant, HM Lake View, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Multilingual staff, a porter/bellhop, and luggage storage
  • Concierge services, a computer station, and an elevator
Room features
All guestrooms at Hanoi HM Boutique Hotel offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered valet parking on site (VND 150,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • HM Lake View

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2015
  • Designated smoking areas
  • Renovated entire property - October 2021

Room amenities

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 315000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 100000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 420000.00 per vehicle (one way)
  • Uncovered valet parking fee: VND 150000 per night
  • Rollaway bed fee: VND 315000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hanoi HM Boutique Hotel
HM Boutique Hotel
Hanoi HM Boutique
Hanoi HM Boutique Hotel Hotel
Hanoi HM Boutique Hotel Hanoi
Hanoi HM Boutique Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi HM Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi HM Boutique Hotel?

Valet parking is available for VND 150000 per night.

What time is check-in at Hanoi HM Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hanoi HM Boutique Hotel?

Check-out is at noon.

Does Hanoi HM Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 420000.00 per vehicle applies.

Where is Hanoi HM Boutique Hotel located?

Located in Old Quarter, this hotel is steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 23 minutes.

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Hanoi HM Boutique Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 145 out of 310 reviews
Rating 8 - Good. 115 out of 310 reviews
Rating 6 - Okay. 30 out of 310 reviews
Rating 4 - Poor. 9 out of 310 reviews
Rating 2 - Terrible. 11 out of 310 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, very comfortable room.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super helpful staff, clean spacious rooms, delicious breakfast, rooftop terrace
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Staff & service
Great staff and good location. Would stay here again!
Stayed 3 nights in Apr 2023

10/10 Excellent

Sebastiano

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very well located, the staff is great they would go beyond to make guests to feel welcome and meet their expectations. Lili is the motor of the hotel. Will recommend this hotel.
Stayed 3 nights in Dec 2024

8/10 Good

Nicole

Liked: Amenities
Great location and very nice people!
Stayed 2 nights in Mar 2024

10/10 Excellent

Andres Sandoval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in French Quarter Comfortable big room with nice balcony Restaurants & Bars in a walking distance
Stayed 2 nights in Sep 2024

2/10 Terrible

Minh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheating
Stayed 1 night in Apr 2025

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of everything amazing location

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Hanoi HM Boutique Hotel were wonderful. We were greeted with a refreshing glass of tea upon our arrival. Even though we arrived to early to check in, they took the time to answer our questions and even book a tour which was terrific. Great hotel, great value for your money.
Stayed 4 nights in Oct 2024

8/10 Good

Deyanira

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful.
Stayed 1 night in Nov 2023

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff Breakfast is good (buffet and can request your order) Rooms are clean and spacious, not always quiet but you are in downtown, it is expected
Stayed 2 nights in Sep 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for family

Great spacious family room, I’m central Hanoi and old quarter. Ideal for our 3 nights family visit. Breakfast was standard Vietnam offering, not great but that is the case everywhere!
Stayed 3 nights in Apr 2023

6/10 Okay

Troy

Good cost effective option

Not the best hotel, but was okay for the price and great location. Staff were friendly, breakfast was very average. Rooms had boarded up windows so not a lot of natural light.
Stayed 2 nights in Jan 2024

6/10 Okay

Johanna

Disliked: Cleanliness

Just an ‘OK’ hotel

Hotel wa just “ok”. Not filthy but the shower didn’t drain well and it didn’t look clean. Some of the front desk staff weren’t the friendliest. Overall, nothing positive or negative really stood out about this place. There are cheaper and better places to stay in the same area. I would opt for them before this place.
Stayed 2 nights in May 2024

6/10 Okay

Chirag

Disliked: Property conditions & facilities
The property pictures look quite good but in reality the deluxe room was so cramped for even one person, glad that I didn't have to share the room with another person. The property is quite average and probably not worth the money they charge.
Stayed 5 nights in Sep 2023

8/10 Good

lucas

Liked: Staff & service, amenities, property conditions & facilities
City view room only had a small window in the top of the wall, you could see up the next building, cleanliness was nou to standard. After bringing it up to the reception they offered me a different room which was better, city view now was the lobby, cleanliness improved. You get what you pay for, price was low including breakfast which I only used once.
Stayed 5 nights in Mar 2023

6/10 Okay

Taryce

The property was mediocre clean. Shower leaked water excessively on the sides every time it was used. The incorrect shower curtain size was an additional contribution to the leaking. Our room and bathroom was more distressed and outdated than than the property photos provided on the property details. The breakfast was also mediocre, but this could be due to the pandemic recovery. I have stayed at better accommodations that are in the same neighborhood at the same price point. The location is centrally located with lots of shops and restaurants.

10/10 Excellent

Andres Sandoval

Stayed 2 nights in Mar 2025

6/10 Okay

CHIA JUNG

Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Stayed 1 night in Feb 2025

2/10 Terrible

Roman

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noch schlechter kann es nicht gehen! Auf den ersten Blick war das Zimmer sauber, aber beide Kissen waren stark verschmutzt und hatten keine Kissenschoner, unter dem Bettlacken lagen viele Haare wahrscheinlich von den anderen Gästen, teilweise gab es auch diverse Flecken. Im Zimmer kriechten und sprangen irgendwelche kleine Insekten (Flöhe, Bedwanzen?) herum. Unter solchen Umständen war das Bleiben im Hotel nicht möglich und ich musste mich nach einem anderen Hotel umschauen. Das Hotelmanagememt hat die Stornierung und Nachbesserung verweigert.
Stayed 4 nights in Dec 2024

10/10 Excellent

TAKEHISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホアンキエム湖に近くショッピングや食事にも困らないです。週末は車が入れないところですが、ホテルの方が荷物を運んでくれたり非常に親切でありがたいです。
Stayed 4 nights in Nov 2024

10/10 Excellent

jose tarcisio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cyril

Stayed 1 night in Oct 2024

10/10 Excellent

Cyril

Stayed 4 nights in Oct 2024