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Hanoi HM Boutique Hotel

3.0 star property
A peaceful retreat in Hanoi's dynamic cityscape where travelers can enjoy rooftop relaxation and savor diverse flavors at the international restaurant.

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Photo gallery for Hanoi HM Boutique Hotel

Front of property - Hanoi HM Boutique Hotel (Hanoi)
Breakfast, lunch and dinner served - Hanoi HM Boutique Hotel (Hanoi)
Hypo-allergenic bedding, minibar, in-room safe, desk - Hanoi HM Boutique Hotel (Hanoi)
Signature Room | City view - Hanoi HM Boutique Hotel (Hanoi)
Lobby - Hanoi HM Boutique Hotel (Hanoi)
Hanoi HM Boutique Hotel, in the city center, welcomes visitors with an international cuisine restaurant and bar. Guests love the terrace for relaxing and the convenient hair salon. The hotel offers in-room WiFi, dry cleaning/laundry services, and consistently well-reviewed staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double or Twin Room

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Large Twin Beds
  • Free WiFi

View all photos for Executive Triple Room

Executive Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Triple Room

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Suite Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite Balcony

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Room

Signature Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Signature Room

  • City view
  • 49 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Family Lake View

Family Lake View | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Lake View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Family Suite with Balcony

Family Suite with Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Family Suite with Balcony

  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Located in Old Quarter neighborhood, Hanoi HM Boutique Hotel is connected to a shopping center. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Train Street and Temple of Literature. Hoan Kiem Lake and Hanoi Old Town Night Market are two other places to visit that come recommended. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Hanoi travel guide
Map
No 3 Hang Dau, Hoan Kiem, Hanoi

What's nearby

  • Hoan Kiem Lake
    Hoan Kiem Lake
    2 min walk - 0.1 miles
  • Thang Long Water Puppet Theatre
    Thang Long Water Puppet Theatre
    3 min walk - 0.2 miles
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    5 min walk - 0.3 miles
  • Hanoi Opera House
    Hanoi Opera House
    10 min walk - 0.6 miles
  • Dong Xuan Market
    Dong Xuan Market
    10 min walk - 0.6 miles

Getting around

  • Hanoi Long Bien Station
    14 min walk
  • Noi Bai Intl. Airport (HAN)
    43 min drive

Restaurants

  • giao mùa
    1 min walk
  • Hanoi Coffee Station
    1 min walk
  • HaNoi HomeBrew
    1 min walk
  • C-Brewmaster
    2 min walk
  • Coffee Zone
    1 min walk

About this property

Hanoi HM Boutique Hotel

Hotel remodeled in 2021 and located near Thang Long Water Puppet Theatre
Located close to Hanoi Old Town Night Market and Hoan Kiem Lake, Hanoi HM Boutique Hotel provides a grocery/convenience store, a terrace, and a hair salon. The on-site international cuisine restaurant, HM Lake View, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Multilingual staff, a porter/bellhop, and luggage storage
  • Concierge services, a computer station, and an elevator
Room features
All guestrooms at Hanoi HM Boutique Hotel offer comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • 40-inch flat-screen TVs with cable channels
  • Wardrobes/closets, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Uncovered valet parking on site (VND 150,000 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • HM Lake View

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Built in 2015
  • Designated smoking areas
  • Renovated entire property - October 2021

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 350000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 100000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 420000.00 per vehicle (one way)
  • Uncovered valet parking fee: VND 150000 per night
  • Rollaway bed fee: VND 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hanoi HM Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Valet parking is available for VND 150000 per night.

What time is check-in at Hanoi HM Boutique Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hanoi HM Boutique Hotel?

Check-out is at noon.

Does Hanoi HM Boutique Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 420000.00 per vehicle applies.

Where is Hanoi HM Boutique Hotel located?

Located in Old Quarter, this hotel is steps from Thang Long Water Puppet Theatre and Hoan Kiem Lake. Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 14 minutes by foot and Hanoi Railway Station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi HM Boutique Hotel Reviews

8.6

Excellent

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 156 out of 325 reviews
Rating 8 - Good. 117 out of 325 reviews
Rating 6 - Okay. 32 out of 325 reviews
Rating 4 - Poor. 9 out of 325 reviews
Rating 2 - Terrible. 11 out of 325 reviews

Reviews

Verified

10/10 Excellent

Cameron

Liked: Cleanliness, amenities, property conditions & facilities
Staff were fantastic, very helpful and friendly. Location was great, room was really comfortable, balcony was a nice touch. Would definitely recommend.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Thaddeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, very comfortable room.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Nicole

Liked: Amenities
Great location and very nice people!
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, super helpful staff, clean spacious rooms, delicious breakfast, rooftop terrace
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
We stayed here for four nights. Staff are super friendly and be very helpful. Lily the receptionist helped us arrange tour packages just a day before the tour started. The other young lady (Can’t remember her name) walked us to the tour bus at night making sure that we don’t ge lost in Hanoi busy streets. Can’t say more all the positive vibes about HM Boutique hotel. Will absolutely go back for our next trip to Hanoi. Thank you so much for having us in Hanoi!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Andres Sandoval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location in French Quarter Comfortable big room with nice balcony Restaurants & Bars in a walking distance
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Friendly staff and an excellent location right in the heart of Hanoi’s Old Quarter, close to restaurants, street food, and various activities.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jerome

Liked: Cleanliness, staff & service, property conditions & facilities
In the heart of everything amazing location
Verified

10/10 Excellent

Sebastiano

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is very well located, the staff is great they would go beyond to make guests to feel welcome and meet their expectations. Lili is the motor of the hotel. Will recommend this hotel.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff Breakfast is good (buffet and can request your order) Rooms are clean and spacious, not always quiet but you are in downtown, it is expected
Stayed 2 nights in Sep 2023
Verified

6/10 Okay

Prarthana

Its a very average 2 star hotel. Location is good if you want to be around the hustle bustle of the old quarters.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the Hanoi HM Boutique Hotel were wonderful. We were greeted with a refreshing glass of tea upon our arrival. Even though we arrived to early to check in, they took the time to answer our questions and even book a tour which was terrific. Great hotel, great value for your money.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Elisabeth

Liked: Cleanliness, staff & service, room comfort
The HM Hanoi boutique hotel is in a perfect central location in the Old Quarter of Hanoi just a short walk from Hoan Kiem Lake and the water puppet theatre The reception staff were all incredibly friendly and helpful. The rooms are spacious and clean but are very worn and could do with updating. Otherwise they were comfortable. We had breakfast included in our booking but after seeing what was on offer we decided against eating there Despite all of the above I would recommend this hotel for location, value for money and the staff :)
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

Troy

Good cost effective option

Not the best hotel, but was okay for the price and great location. Staff were friendly, breakfast was very average. Rooms had boarded up windows so not a lot of natural light.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is fantastic. Close to local attractions & great food options all within walking distance. Rooms are tidy, clean. Staff are super attentive & always happy to help. Breakfast was good too, simple yet delicious. Would definitely recommend and book again
Stayed 3 nights in May 2026
Verified

8/10 Good

Stephen

Liked: Staff & service
Great staff and good location. Would stay here again!
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Deyanira

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very nice and helpful.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Great, staff quick to assist with any request.
Stayed 3 nights in May 2023
Verified

8/10 Good

Mark

Disliked: Property conditions & facilities
Reasonable hotel in a convenient location close to restaurants and tourist attractions. The place is a little cluttered. For example there is a large fridge or freezer blocking the staircase. The rooms look great in the pictures however they were a little run down when we stayed.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Denzel

Liked: Amenities
Great
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for family

Great spacious family room, I’m central Hanoi and old quarter. Ideal for our 3 nights family visit. Breakfast was standard Vietnam offering, not great but that is the case everywhere!
Stayed 3 nights in Apr 2023
Verified

10/10 Excellent

akio

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for taking care of me from the midnight pick-up on August 12th to the night pick-up on the 16th. The room was double 1 and single 1 for two people. Breakfast is delicious. The number one is the kind response of the staff. I'm worried about the tour schedule and negotiate with the tour company, Thank you for taking care of me a lot. Thank you. I would like to take care of you again in the future.
Stayed 6 nights in Aug 2025
Verified

2/10 Terrible

Minh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheating
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Chirag

Disliked: Property conditions & facilities
The property pictures look quite good but in reality the deluxe room was so cramped for even one person, glad that I didn't have to share the room with another person. The property is quite average and probably not worth the money they charge.
Stayed 5 nights in Sep 2023