Is Hanoi House Hotel & Travel pet-friendly?

No, pets are not allowed at this property.

This property doesn't offer parking.

What time is check-in at Hanoi House Hotel & Travel?

Check-in start time: 1 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

Does Hanoi House Hotel & Travel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 396000 per vehicle applies.

Where is Hanoi House Hotel & Travel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Thang Long Ca Tru Theatre, Thang Long Water Puppet Theatre, and Hoan Kiem Lake. Temple of Literature and Ho Chi Minh Mausoleum are also within 2 mi (3 km). Hanoi Railway Station is 24 minutes by foot.

10/10 Excellent

Leslie

Apr 11, 2023

Liked: Staff & service, amenities, property conditions & facilities

Thank you for an excellent stay everyone was so attentive to my requests.

Stayed 5 nights in Apr 2023

8/10 Good

Amy

Jul 9, 2020

Liked: Cleanliness, staff & service

Budget but Good

My experience was fine. Great location! I'd stay there again. Solo traveler just needing a place to stay. It was really noisy a few of the mornings. It sounded like a knocking sound as soon as I would almost fall asleep. They lock the front door so if people stay out late, they bang on the glass to get in. That was annoying. Everything else was great. Super friendly front desk.

Stayed 4 nights in Feb 2020

10/10 Excellent

Martin

Nov 10, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location! I’m going back next week

Stayed 1 night in Nov 2019

10/10 Excellent

P, Paris

Nov 7, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Très bon accueil. Personnel au top. L’hôtel est bien situé.

Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Oct 23, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were so helpful and always had a smile on their faces.

Stayed 4 nights in Oct 2019

10/10 Excellent

Janet, AR, USA

Oct 15, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wow! Everything you could ever want or need in a hotel! We were upgraded to the honeymoon suite upon arrival and it was AMAZING! We so enjoyed the balcony, large immaculate room, modern bathroom and the breakfast is UNBELIEVABLE! Plus the location is PERFECT!!! And the staff...so friendly, welcoming and willing to help! Always smiling! We absolutely LOVED this place!!

Stayed 1 night in Oct 2019

8/10 Good

HYUNSOO

Sep 1, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

데스크 친절도 높음. 2성임에도 미소를 잃지 않는 리셉셔니스트를 보면 기분이 좋아짐. 2성 치고는 안락하고 청결한 룸. 2성 치고는 깔끔히 먹을 수 있는 조식. 갓성비 그 자체라고 볼 수 있음. 와이파이도 됨.

Stayed 2 nights in Aug 2019

8/10 Good

NB, San Sebastián, España

Aug 22, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excelente ubicación y habitaciones en buen estado y muy limpias. En nuestro caso nos dijeron que nos subían de categoría y nos pasaban a una habitación mejor (considero que es mentira porque nos pasaron a una habitación en la azotea en la que únicamente estaba nuestra habitación y cosas del servicio como colchones y somieres viejos(el ascensor solo llegaba hasta el séptimo por lo que había que subir un piso por unos escalones muy altos y no condicionados para huéspedes) en el que hacía un calor infernal. Sin embargo la limpieza era muy buena y también la atención del personal. Recomiendo este alojamiento para quien quiera una buena ubicación (en el casco antiguo y cerca de la parada de bus del aeropuerto) para conocer Hanoi sin gastar mucho.

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Aug 20, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic stay! The staff constantly checks on you when you walk by and offers great recommendations. Planned both of our tours to Lan Ha Bay and Ninh Binh easily. Great location. Great breakfast. Highly recommend

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Aug 18, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fantastic stay! Staff helped me organise and booked trips to Ninh Binh and Lan Ha Bay. Both were excellent! Room and breakfast great . Location nearby downtown. Highly recommend

Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Jul 18, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great price

Service was overly friendly, breakfast was cooked to order, room condition was great.

Stayed 1 night in Jul 2019

10/10 Excellent

STELLA

Jul 16, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel pres de tout le marche de nuit a proximite Beaucoup de restaurant. Super equipe a l acceuil (Thien, Lan et Thao) Merci aussi a lequipe de cuisine et le reste du personnel

Stayed 8 nights in Jul 2019

8/10 Good

Verified traveler

Jul 5, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nous avons été surclassés lors de notre séjour dans cet hôtel et avons pu profiter d'une grande chambre au dernier étage, avec une petite terrasse et vue sur Hanoi. Bon petit déjeuner et quartier sympathique

Stayed 1 night in Jul 2019

10/10 Excellent

Christopher

Jun 20, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy hanoi guest house

Nice hotel in the heart of old town hanoi. Within walking distance of the famous lake. Just be very careful of the roads. Walk accross dont run!. Initially booked for 2 nights, but hotel sorted an excellent trip to ha long bai overnight tour, able to keep our luggage safe so only needed an overnight bag. We returned to hotel for an additional night ar an excellent rate. Hotel organised taxi to airport and from airport to our new hotel. Loved our trip to hanoi, very busy but very good at the same time. Staff very friendly and kind. Breakfast is very nice and cooked to order. Thank you hanoi huest house x

Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveler

Jun 1, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

지인들과 트리플 룸으로 예약했습니다. 그런데 오버부킹이 된것인지 트리플 룸을 예약했지만 방을 무료로 업그레이드 해준다며 더블1 싱글1 방인 더 안좋은 방으로 안내하더군요. 각각의 금액을 알고 있어서 기분도 좋지않고, 비용차이도 나는데 너무 자연스럽게 거짓말를 해서나 실망스러웠습니다. 시간이 없어 그냥 이용하기로 하고 간의침대1와 수건 칫솔 등을 요청했습니다. 침대하나만 들어오고 아무것도 없네요. 기본적으로 제공되야하는 정보도 제공되지 않아 조식시간도 모르고 불편하기 그냥 잠만 자게되었습니다. 다시는 재방문하지 않겠습니다.

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

May 1, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Friendly staffs, great hospitality.

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Mar 24, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Staff were so lovely and friendly. We stayed there between going to Sapa and Halong Bay and they made coming back each time feel like coming home. Highly recommend staying here.

Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Mar 23, 2019

Liked: Cleanliness, staff & service

口コミに記載されていた通り、非常に丁寧で親切なホテルでした。(責任者のMr.David,受付のMs.Lan,ポーターのMr.Cong)、彼らはいつも笑顔で親切に声をかけてくれました。 12泊しましたが、特に問題はなく。すぐ近くに沢山のレストランや焼肉、コンビニがあり快適な滞在を過ごせました。海外旅行者も西欧やアジアから沢山来ており、夜も明るい地域です。注意点としては、女性はコンディショナーをどこかで購入する必要があること。また旧市街のため朝と夕方に近くが渋滞することでしょうか。オススメはバルコニーの付いた部屋です。

Stayed 12 nights in Mar 2019

6/10 Okay

Verified traveler

Mar 21, 2019

Liked: Staff & service

Check in was irritating, we just arrived from a 6 hrs Sapa Bus to Hanoi. They asked us for our Passport, gave it to the clerk. She then tells us to go have a welcome drink and wait in the lobby. We did. Then after 15 mins, we were told our room was ready. She kept our Passports and told us she would give it back when we came back downstairs, ok we left to get settled and came back to go out and eat, Passports given back. 4 hrs later, front desk calls our room (while we were dead asleep) requesting for our Passports again. We went down with our Passports only to find they did not need it. What the world?!?! Frustrating to say the very least

Stayed 3 nights in Mar 2019

8/10 Good

Justyna

Mar 17, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff

Great location in the heart of the Old Quarter. Staff were super friendly & extremely helpful. Our room was basic but clean & comfortable. Excellent & personal service was what made our stay at Hanoi Guesthouse a very good experience.

Stayed 2 nights in Mar 2019

10/10 Excellent

Christina

Feb 16, 2019

Liked: Cleanliness, staff & service, room comfort

Get the balcony!

A cute guesthouse that's just easy and simple. We went for the balcony room and we loved it. For breakfast, we kept the doors open and ordered in so that we could sit around to eat while the city was waking up. It's smack dab in old quarters.

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Feb 9, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Real nice place and the street wasn’t as loud as most in the area. Daisy at the front desk help me and answered all my questions. Quick elevator and good full breakfast. Great place and would stay again when in Hanoi.

Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveler

Jan 31, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

하노이 마 마이 가의 hanoi guesthouse

리셉션에서 영어도 비교적 잘 통하고 친절했어요. 정확한 스케쥴이 가능하면 숙박비는 가급적 서울에서 많은 포션을 지불하는 편이 좋겠지만 스케쥴을 플렉스블하게 운영하는데 좀 제약이 되겠지요. 서울에서 호텔 커피 한잔 값에 훌륭한 조식과 숙박이 가능해서 상당히 만족스럽습니다. 아직 며칠 더 묵기 때문에 결론을 내기는 어렵지만 여행이 끝난 후에도 이 만족감이 지속될 것 같아요.

Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveler

Jan 22, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

旧市街地の中にあり、歩いて回るのに便利。夜は11時位まで前の道路が騒がしい日もあったが、その後は静か。ハノイは信号機が希にある程度で道路を渡れるか心配だったが、何とか旧市街地中心に2kmの範囲を歩いて回った。このホテルは従業員の笑顔が良く親切なところが最高。

Stayed 4 nights in Jan 2019

10/10 Excellent

Mark, Tokyo, Japan

Jan 5, 2019

Liked: Cleanliness, staff & service, amenities

Was able to book on short notice and became a satisfied customer! Stayed for 2 nights in early January 2019 and was provided with excellent service by Mai, Hien, Thao, Law, Dinh, Cong and Sang. Located in the heart of the Old Quarter within walking distance to everything--including the Night Market. Although it is easy to become a little overwhelmed when first bombarded with all of the things to see, hear, smell, taste, etc. of the Old Quarter, Manager Mai, in particular, helped us to navigate through the city and offered 3 good recommendations for dinner which were all excellent and helped to arrange a day trip to Ninh Binh that was just right for our limited stay. The two breakfasts that we had were really good, as the chef makes a mean omelette and tasty French toast! As our return flight left at midnight, we were even allowed to grab a quick shower before heading out at about 9 pm after having had checked-out that morning and left our luggage at the front desk all day. This was just one example of how the staff really went out of their way to assist us throughout our short stay. Would definitely return!

Stayed 2 nights in Jan 2019

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