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Hanoi Era Hotel

Property class: 3

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Photo gallery for Hanoi Era Hotel

The entrance of Hanoi Era Hotel with a glass facade, a reception desk, and a staircase leading inside. - Hanoi Era Hotel (Hanoi)
A hotel room with a bed, a red sofa, a small table with a vase and wine glasses, and a window with curtains. - Hanoi Era Hotel (Hanoi)
A reception desk at Hanoi Era Hotel with a marble wall, two lamps, and a sign for tour information. - Hanoi Era Hotel (Hanoi)
A buffet setup with various food items and beverages. - Hanoi Era Hotel (Hanoi)
A lobby with a black sofa, two armchairs, a round coffee table, and four framed black-and-white photographs on the wall. - Hanoi Era Hotel (Hanoi)
Close to Hanoi Old Town Night Market and Hoan Kiem Lake, Hanoi Era Hotel provides free breakfast (local cuisine), shopping on site, and dry cleaning/laundry services. In addition to a fireplace in the lobby and a gym, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Junior Double or Twin Room, City View

A modern hotel room with a large bed, a desk with a computer, and a television on the wall.

Junior Double or Twin Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Executive Double Room, City View

A hotel room with a large bed, a desk, a chair, and a small table with a vase of flowers.

Executive Double Room, City View

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Double Room, City View

A hotel room with two beds, a TV, a desk with a computer, and framed pictures on the wall.

Premier Double Room, City View

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe City View Room

A hotel room with a large bed, a desk with a lamp, a chair, and framed pictures on the wall.

Deluxe City View Room

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, Hanoi Era Hotel is near a train station. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Discover the area's water adventures with boat tours nearby, or enjoy the great outdoors with cave exploring, ecotours, and hiking/biking trails. Visit our Hanoi travel guide
Map
22 Nguyen Huu Huan Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • A crowded street market at night with people shopping and socializing.
    Ta Hien Street
    2 min walk - 0.1 miles
  • A bustling street scene with a traditional archway, motorcycles, and various shops.
    Quan Chuong Gate
    5 min walk - 0.3 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    7 min walk - 0.4 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    7 min walk - 0.4 miles
  • A shopping mall with a central fountain, multiple floors, and various shops.
    Dong Xuan Market
    7 min walk - 0.4 miles

Getting around

  • Hanoi Long Bien Station
    6 min drive
  • Noi Bai Intl. Airport (HAN)
    37 min drive

Restaurants

  • Cafe Giảng
    2 min walk
  • Bun Cha Ta
    1 min walk
  • Bún Đậu Phất Lộc
    2 min walk
  • Xôi Yến
    2 min walk
  • Moonlight Sky Bar
    2 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast
  • A restaurant

Things to do

  • Gym
  • Safari
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Built in 2010
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one way)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Hanoi Era Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hanoi Era Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hanoi Era Hotel?

Check-out is at noon.

Does Hanoi Era Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Hanoi Era Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of Ta Hien Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. St. Joseph's Cathedral of Hanoi and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 26 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi Era Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Location

9.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 25 out of 35 reviews
Rating 8 - Good. 9 out of 35 reviews
Rating 6 - Okay. 0 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

Reviews

Verified review

10/10 Excellent

hangjae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very confy and cozy In hotel, All rep can speak english so i didnt need to do anything :)
Stayed 2 nights in Aug 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best staff

The hoter is right in the old quarter were we wanted to be. There are limited facilities but the breakfast is satisfactory. What stood out w as how accommodating the staff were. From when we stepped through the front door until we left nothing was beyond them. Thank you for a wonderful stay
Stayed 5 nights in Dec 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Easy walk to do many interesting things in Old Hanoi. Nice breakfast buffet or made to order. The staff is fantastic. So friendly and helpful. We left some luggage when we went on a tour, when we came back they had it in our new room. They will arrange anything you need. Great English. Thanks so much!
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the property walking distance to pubs and restaurants.
Stayed 2 nights in Feb 2020
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walk to bars and restaurants at night.

Close to night eat out area.
Stayed 4 nights in Oct 2019
Verified review

10/10 Excellent

Yezad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very good staff and good breakfast. Good value for money. Little away from the ancient city but they have cycles with passenger seats
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old Town Hanoi Oasis with Excellent Service

My daughter and I loved this hotel. It was walking distance to the lake, shops, and sights. It was well maintained for an older city hotel. But the real benefit was the service and recommendations of the staff. Jessie is the manager and she sat down with us the first day and gave us recommendations for so many places to go and see. They made arrangements for a street food tour, a spa, and any other travel needs. The other staff, Gin, Eddie, and Leo all helped with directions and encouragement. There was a full breakfast included. Our room was quiet despite being on a busy street. Highly recommend for a Vietnam city experience.
Stayed 4 nights in May 2019
Verified review

10/10 Excellent

Yezad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hanoi

Awesome stay. The staff here are great and go out of their way for everything. Breakfast is also very good. I had booked the junior suite which was very spacious and comfortable. The staff takes great pain in explaining u each and every detail and also gives u a list of places to eat and a map. Great stay
Stayed 2 nights in May 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が色々たくさん食べられて満足。スタッフがとてもフレンドリーで1歳の娘もご機嫌だった。
Stayed 4 nights in Apr 2019
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
掲載画像と実際のギャップに驚きました。 クレームをつけましたが、3日間テレビを見ることが出来ませんでした。 諸々の説明が不足しており困惑しました。 セーフティーボックス利用方法 最寄りのコンビニエンスストア ランドリー 精算 etc
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Hanna

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were a little tired, but the bedding, towels and bathroom were all clean. The lobby and breakfast room were basic but the staff more than made up for it. Both mangers were incredibly helpful, particularly the gentleman whose name escapes me. He made a great effort to greet us by our names each time he saw us, not only impressive but a nice personal touch. We left the hotel to join a cruise in Halong Bay and asked if we could return to the hotel so they could book a taxi for us to the airport when we arrived back in Hanoi. Staff were more than happy to do this and remembered us as soon as we arrived back at the hotel two days later. They even offered us use of their shower facilities before leaving. The hotel was in a great location as it was within walking distance to the major attractions. Being just on the outskirts of the Old Quarter it was close to the atmosphere without being loud and busy. I was a little concerned about the noice coming from the main road just outside, but we couldn't hear a thing from our room which faced the other direction. Overall, I would say this hotel was great value for money.
Stayed 3 nights in Apr 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Room clean and nicely decorated. Staff very kind and helpful.
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jeg besøger Vietnam en gang om året . De sidste 4 år har base været Era hotel . Grunden er , at personalet er utrolig hjælpsomme. Altid med et smil på læben ( selv klokken 5 om morgenen ) . De ønsker jeg har bliver altid opfyldt . Der bliver taget " hånd " om mig og der bliver sørget for at mit besøg i Vietnam bliver en uforglemmelig oplevelse. Jeg skal helt sikkert bo på Era hotel næste år , når jeg igen skal besøge Vietnam .
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Nattanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the staff is super friendly and genuinely helpful. Especially front desk, you guys are doing great. The room was really nice and always clean. Breakfast station a bit small but food was perfectly amazing. I believe the hotel location is great, close to everything by 10 mins walk. This hotel it will be my first option for staying next visit Hanoi next time.
Stayed 3 nights in Nov 2018
Verified review

10/10 Excellent

Lai Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

客戶服務非常好 ！很親切細心 ！

客戶服務非常好！很親切細心！
Stayed 2 nights in Jul 2018
Verified review

10/10 Excellent

Tora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The friendliest hotel I've ever stayed in

This was such a lovely hotel. We felt very welcomed from the moment we arrived and the staff took excellent care of us, and gave us so much help amd advice, even running out to make sure the taxi wasn't over charging us! The rooms were smart and the menu at breakfast was extensive. We even got a little present when we sadly said farewell. Location was great, with a 10 minute walk to the lake and the old quarter on your doorstep. Overall a very nice stay and a huge thank you to the wonderful, caring staff.
Stayed 1 night in May 2018
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed very uncomfortable. Other than that very pleasant hotel all around.
Stayed 1 night in Apr 2018
Verified review

10/10 Excellent

yoshi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ハノイの旧市街で過ごすのに最適なホテル

旧市街のエリアで大きな通りにも面しているので街歩きの起点にちょうどいい ホテルのスタッフも適度に気をかけてくれて、いろいろと頼みやすい
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem Of a Hotel in the Old Quarter!

Love this gem of a hotel in the Old Quarter! Stayed 3 nights in total. Cosy, small hotel (28 rooms only) smacked in the heart of Hanoi's old quarter on the *Coffee Street! Perfect location to explore the arts and heritage scene... Hoan Kiem Lake, Temple of Literature, Fine Art Museum etc all within easy reach. Wonderful staff always enthusiastic and helpful, to help make your stay a great experience. Manager, Ms Janice and Front-desk, Ms Jasmine are both always cheerful, resourceful and super effective! Good breakfast, love the room's interior too! Will definitely stay here again!
Stayed 2 nights in Mar 2018
Verified review

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every dollar spent

Very good location in the old town district area. During check-in, we were upgraded to the next level suite as told by the reception that the room is available and given on complimentary. Staffs were very attentive and friendly. Breakfast room was small but they have everything you need and we were quite happy. When we checked out, we were presented with a souvenir bag containing Vietnamese coffee and filter for us to take home from the hotel by Janice. Very impressive! Money well spent staying at Hanoi Era hotel! :)
Stayed 2 nights in Feb 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

günstig für vergnügung-suchende Leute gelegen

Liegt sehr günstig; sehr nettes Personal; aber die Zimmer sind klein bzw. so voll gestellt, dass man sich permanent an Möbelecken stößt
Stayed 1 night in Feb 2018
Verified review

8/10 Good

Moe

Liked: Cleanliness, staff & service, property conditions & facilities

朝食がおいしいホテル

デラックスルームに宿泊しました。シャワーがタンク式なのか、しばらく使っていると冷水しか出なくなりましたが、翌日にはまた温水が使えるようになっていました。朝食がおいしく、中でもフォーは一番でした。また、スタッフがとても親切で、みなさん笑顔が素敵でした。
Stayed 2 nights in Dec 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value !!

The hotel is very well located in the old quarter, the rooms were very clean. The staff was superb they take care of you so much many thanks. I definitely recommend this hotel it is a great value.
Stayed 2 nights in Dec 2017
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sehr günstig gelegen

Neu saniertes Hotel, sehr freundliches Personal, sehr günstig zum Touristentrubel gelegen
Stayed 1 night in Nov 2017
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely helpful, friendly and warm staff

This was our second stay (in a two week period) at this property which speaks volumes. I have never stayed at friendlier or more helpful hotel. The warmth of the staff was humbling.
Stayed 1 night in Nov 2017