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Hanoi Cozy House

Property class: 3

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Photo gallery for Hanoi Cozy House

A well-lit kitchen with a buffet setup, including various food items, a coffee station, and a vase with flowers. - Hanoi Cozy House (Hanoi)
A bathroom with a sink, toilet, and shower. - Hanoi Cozy House (Hanoi)
A plate of food with triangular-shaped items on a bed of green lettuce leaves. - Hanoi Cozy House (Hanoi)
A hotel room with two beds, a TV, an air conditioner, and a window with curtains. - Hanoi Cozy House (Hanoi)
A storefront with a sign reading "COZY HOUSE" and a number "20" indicating the unit number. - Hanoi Cozy House (Hanoi)
A short walk from Hanoi Old Town Night Market and Hoan Kiem Lake, Hanoi Cozy House provides dry cleaning/laundry services, a bar, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar
  • Laundry
  • Room service

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Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double or Twin Room

A hotel room with two beds, a ceiling fan, an air conditioning unit, a flat-screen TV, and a door leading to a bathroom.

Superior Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room

A restroom with a yellow cabinet containing a white flower and two hand sanitizer dispensers.

Deluxe Double or Twin Room

  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds

View all photos for Deluxe Single Room

A bathroom with a sink, toilet, and shower.

Deluxe Single Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A hotel room with two beds, a TV, an air conditioner, and a window with curtains.

Family Room

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

About the neighborhood

Old Quarter, a neighborhood in Hanoi, is home to Hanoi Cozy House. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
20 Hang Can, Hoan Kiem, Hanoi, 100000

What's nearby

  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    3 min walk - 0.2 miles
  • A market with various stalls selling snacks and beverages.
    Dong Xuan Market
    5 min walk - 0.3 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    5 min walk - 0.3 miles
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    7 min walk - 0.4 miles
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    8 min walk - 0.5 miles

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Long Bien Station
    10 min walk
  • Noi Bai Intl. Airport (HAN)
    42 min drive

Restaurants

  • Chả Cá Lã Vọng
    1 min walk
  • Huong Viet
    2 min walk
  • Cháo Sườn Hàng Bồ
    2 min walk
  • Blackbird Coffee
    2 min walk
  • Co Restaurant
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Hanoi Cozy House pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hanoi Cozy House?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hanoi Cozy House?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hanoi Cozy House located?

Located in Old Quarter, this hotel is within a 5-minute walk of Hanoi Old Town Night Market and Dong Xuan Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 15 minutes. Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 22 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi Cozy House Reviews

6.6

5.8

Cleanliness

6.4

Amenities

8.4

Staff & service

5.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 5 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 1 out of 11 reviews

Reviews

Verified review

6/10 Okay

Liked: Staff & service
Great price for the location. Friendly service, although don’t expect too much when it comes to the quality of the facilities.
Stayed 5 nights in Nov 2019
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Staff was extremely helpful. The bed had dirty sheets. Overall, I woukd stay there again. The staff treats fheir custimers very well.
Stayed 3 nights in Feb 2020
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

AVOID

The room's walls were damp and had mold. There was moisture on the closed window especially when it rained. Of course, the window curtain was damp and had mold. The room was cold and very humid. There was no temperature regulation, no vent to rid the humidity in either the bathroom or room. The bathroom also had mold. When I first checked into the room, the floor was obviously moist. Two days later, the floor was still moist until house keeping dried it. The bed sheet/blanket/pillows all felt damp. The piece of silk cloth with the hotel name was the only dry one, so I slept on it. I had a chance to see a couple rooms one floor down on 3rd floor, they were equally terrible. The only good were wifi, friendly guys at reception, and minutes of walk to beautiful lake Hoan Kiem. I told a receptionist about the moisture and mold problems. He replied, "it's the season." I didn't bother to ask for a room change because I likely will get an equally terrible room and maybe with bad wifi. The walls along the stairs up into my room all felt damp. The room didn't even have a small closet. ZERO star for the room and the building.
Stayed 3 nights in Feb 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel is located centrally in tourist area and the breakfast isn’t bad, but the room I was given Initially was disgusting (it even had open cans in the fridge)!!! So I asked to change the room So they gave me another room which did not even have a fridge and it was right on top of there kitchen and they constantly had super loud music and room was disgusting and extremely small, I guess they were punishing me, when I saw a decent room right next door and I did ask they told me it’s not for me it’s for 2 guests??? On the time of booking price was exactly the same for one person or two person so obviously they were just being super unfair. Make sure to get back to hotel early since one evening around 10pm they already had outside door locked and it was raining, I was knocking the door for 20 minutes and nobody was even there to open the lock! Just pay couple more dollars to get something decent.
Stayed 4 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is in the convenient place to go every where‼︎ I stayed in 3 nights. This price is satisfactory very much with breakfast‼︎ They cooks a fried egg and the sausage when I sit down in my table and can eat hot and delicious‼︎ Bread with can use oven‼︎ Ａnd have vegetables, fruit coffee, tea... I think that it is just right space to get communication with other visitors in the breakfast‼︎　 Room is no problem in the water pressure and the temperature control of the shower, too‼︎ Ａncl cleaning of the room is done every day, and a towel or the sheet are clean, too‼︎ Ａll staff was very kind with very very friendly! As I had best point... It was comfortable 3days‼︎ When I go to Hanoi, I want to stay here again‼︎
Stayed 3 nights in Jan 2020
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff friendly, location central, room small and reasonably clean, breakfast options limited. Have to climb tall stairs to access rooms.
Stayed 3 nights in Dec 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness
サービスは良かったんだけどゴキブリが出ました。
Stayed 2 nights in Sep 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrally located, very clean, amazing staff.

The Cozy House is an exceptional place to stay. Centrally located, very clean, and comes with a free breakfast consisting of eggs, bread, coffee, and fruit. My partner and I originally only booked one night here — but we loved it so much that we extended to four nights. The staff is very personable and kind with great suggestions on local places to eat. The front desk is also able to help book tours and buses to different areas of Vietnam. Not to mention there is laundry on-site. I would highly recommend this establishment to anyone looking for a calm sanctuary in the bustling area of the old quarter.
Stayed 1 night in Aug 2019
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2020
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019