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Hanoi City Guest House

Property class: 3

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Photo gallery for Hanoi City Guest House

An elevator with a metallic wall and a glass door, featuring a control panel with directional buttons. - Hanoi City Guest House (Hanoi)
A hotel room with two beds, a wooden floor, a window with blinds, a small table with fruit, and a picture on the wall. - Hanoi City Guest House (Hanoi)
A hotel room with a large bed, a desk, a television, and a balcony with curtains. - Hanoi City Guest House (Hanoi)
A restaurant with wooden chairs and tables, a menu stand, and a decorative wall with a geometric pattern. - Hanoi City Guest House (Hanoi)
A reception area with a wooden reception desk, chairs, and a red table. - Hanoi City Guest House (Hanoi)
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi City Guest House provides dry cleaning/laundry services, car rentals on site, and more. Stay connected with free in-room WiFi.

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room

A hotel room with a large bed, a wooden desk with a fruit bowl, a standing lamp, and a window with a city view.

Deluxe Double Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Triple Room

A hotel room with two beds, a desk with chairs, a television, and a balcony with a view of buildings.

Deluxe Triple Room

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Superior Double Room

A hotel room with two beds, a desk, a wardrobe, and a small television.

Superior Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Junior Double Room

A hotel room with two beds, each with a white bedspread and a decorative pillow. There is a wall with a patterned wallpaper and two framed pictures.

Junior Double Room

  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room, City View

A hotel room with two single beds, a desk, a chair, a window with curtains, and a wall-mounted picture.

Family Room, City View

  • City view
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Deluxe Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, Hanoi City Guest House is near a train station. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Take an opportunity to explore the area for outdoor excitement like ecotours. Visit our Hanoi travel guide
Map
95B Hang Ga Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • A shopping mall with a central fountain, multiple floors, and various shops.
    Dong Xuan Market
    7 min walk - 0.4 miles
  • A narrow street with old buildings, clothes hanging on a line, and a railway track.
    Train Street
    7 min walk - 0.4 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    8 min walk - 0.5 miles
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    8 min walk - 0.5 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    10 min walk - 0.6 miles

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Long Bien Station
    12 min walk
  • Noi Bai Intl. Airport (HAN)
    39 min drive

Restaurants

  • Hong Hoai Restaurant
    1 min walk
  • Phở Gia Truyền Bát Đàn
    1 min walk
  • Ignite Skybar
    3 min walk
  • Xôi chè Bà Thìn
    1 min walk
  • Mỳ Vằn Thắn Sủi Cảo Tôm Tươi Hàng Phèn
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Things to do

  • Bicycle rentals

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator
  • Hardwood flooring in room

More

  • 1 building
  • 7 floors

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 315000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

Frequently asked questions

Is Hanoi City Guest House pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hanoi City Guest House?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hanoi City Guest House?

Check-out is at noon.

Does Hanoi City Guest House provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 315000 per vehicle applies.

Where is Hanoi City Guest House located?

Located in Old Quarter, this hotel is within a 10-minute walk of Vietnam National Tuong Theatre, Hanoi Old Town Night Market, and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and West Lake are also within 1 mi (2 km). Hanoi Long Bien Station is 12 minutes by foot and Hanoi Railway Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hanoi City Guest House Reviews

7.6

Good

7.6

Cleanliness

8.4

Location

8.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 18 out of 75 reviews
Rating 8 - Good. 32 out of 75 reviews
Rating 6 - Okay. 15 out of 75 reviews
Rating 4 - Poor. 7 out of 75 reviews
Rating 2 - Terrible. 3 out of 75 reviews

Reviews

Verified review

8/10 Good

Justin

The room was quite simple but not so bad. The air conditioner hasn't worked under some cold weather like 10 degC and in the bathtub the hot water had stopped when filling then it was cold to use it. You can enjoy good access to the old quarter, but for me the impression about this stay was something cold, accompanied with cold weather occasionally hit onto my stay.
Stayed 1 night in Dec 2018
Verified review

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

Great location hotel but staffs are not helpful

Great location hotel but staffs are not very helpful, they are just guest house, not a 3-star quality hotel as advertisement.
Stayed 4 nights in Jan 2018
Verified review

6/10 Okay

ややや

Disliked: Property conditions & facilities, room comfort

予想以上に寒くて

11月末に宿泊しましたが、東京と同じくらいの気温で寒かったです。にも拘わらず、お湯の出が悪く（最初は熱いが、すぐにぬるくなる）、苦労しました。暑い時期なら気にならなかったのでしょうが、寒くてこの点は残念でした。 　ロケーション的には良かったと思います。
Stayed 2 nights in Nov 2017
Verified review

8/10 Good

Verified traveler

Liked: Staff & service

ある程度旅慣れている人向け

男性4名・2部屋で宿泊。事前の人数変更やチェックイン時間変更などのメッセージ連絡などにも対応してくれた。 片方の部屋はシャワーの湯やトイレの水が出なかったりした(半日後に復旧)。 アメニティは室内スリッパ・バスタオル・石鹸・シャンプー・歯ブラシ。ドライヤーは壊れていた。 周囲の騒音や居住性は値段を考えれば良い方で、観光アクセスの拠点としても問題はない。
Stayed 3 nights in Nov 2017
Verified review

4/10 Poor

くるくるぴ

Disliked: Cleanliness, property conditions & facilities, room comfort
まー値段相当でした。シャワーはすぐ横がトイレでシャワーカーテンもないのでトイレが水浸し。ベッドにシーツはかけてありましたが、毛布はカバーがされないままタンスにつっこんでありました。
Stayed 3 nights in Nov 2017
Verified review

8/10 Good

mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You get What you pay for

Cheap hotel in Hanoi - breakfast incl
Stayed 1 night in Sep 2017
Verified review

6/10 Okay

Miguel

Disliked: Property conditions & facilities, room comfort

Ok.

Hostel simples. Cumpre com a necessidade de local para dormir. Quartos sem janelas, não confortável.
Verified review

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, room comfort
The staff here will do everything they can to make your stay the best it can be. Breakfast was yummy and room was clean and comfortable.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Staff was very helpful and friendly. Money exchange currency was ok. Room was very nice. The street was little bit noisy but after 1.00am very silent. Breakfast included and it was very tasty! I stayed here 3 nights and i would recommend this hostel to all.
Verified review

8/10 Good

Anja

Liked: Cleanliness, staff & service, property conditions & facilities

Einfaches, zentrales und sauberes Hotel

Es ist nicht ein Luxushotel, aber ich fühlte mich sehr wohl und sicher. Das Hotelpersonal ist sehr zuvorkommend, gibt einem gerne Tipps für das Sightseeing und ist für alle Fragen da.
Verified review

6/10 Okay

Alana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a bad stay.

Room was large, clean, and comfortable. Bathroom could use an update but was alright. WiFi was very spotty on all floors. Breakfast was fair. Front desk staff was really nice.
Verified review

10/10 Excellent

Shimona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and lovely rooms

Although we reached Hanoi City Hostel much earlier than the check-in time, the receptionist was very accomodating. We were given breakfast and had the option to even shower and freshen up while he got our room ready. Both the receptionists were very friendly and helpful. For the price you pay, the rooms are good and well kept. The location of the hotel is great since you're in the heart of all the action and you won't have any trouble getting back after having a couple of the famed Hanoi beers.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a visit at this hotel but when we arrived they said our room was not available. Instead we got another room in another hotel. Lower quality, half of the stars, not that nice but it was okay for two nights. A gym was suppose to be included but when we asked after the gym they didn't wanted to show us until the next morning - not sure if it existed? Breakfast included, good location.
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

跟照片差異過大

衛浴設備過於老舊，使用起來都很擔心出意外，例：洗臉盆掉落等，附設衛浴用品明顯已使用過，卻無更換，棉被上有明顯髒污也沒換，門歪了也很難關好，實在感到可怕。
Verified review

8/10 Good

Cedrine

Liked: Cleanliness, room comfort

Bon rapport qualité/prix

Les plus : la localisation, chambre grande et correcte, la jeune femme à l'accueil présente la journée est très gentille et arrangeante, les excursions proposées de qualité Les moins : le petit déjeuner très limité, service de lingerie trop cher, l'accueil est parfois laissé à un homme ne parlant pas un mot d'anglais ! (même le traducteur ni fait rien..), le personnel de nuit pas très agréable
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hostel highly recommend

We booked for three nights when we got there we were welcomed with a ice cold glass of water while waiting to check in. We were surprised when we got into the room at how big it was. Breakfast is good and all staff are very friendly. They helped us book a boat cruise and while we were on the cruise we realised we had paid a very cheap price compared to some others. We booked an extra night once back from cruise and were given a very friendly welcome back by all staff. Our room was cleaned daily with fresh towels given each day.
Verified review

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities

Polecam . Tanio , przyjazna obsługa, dobre miejsce

Bardzo miła obsługa. Smaczne śniadanie z wyborem wietnamskie/europejskie .
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친절한 하노이시티호스텔

호텔 사장님께서 친절히 대해 주셨습니다. 지도랑 주변에 어디를 여행하면 좋은지 등등 하노이에서 조금 더 머물고 싶을 정도로^^
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

지멋대로인호텔

첫날갓더니 방이 없다고 세컨호텔이있다면서 안내함 모텔같은 아니 한국에 더이상 이런모텔도없을거임 그런곳으로 가서 자라고함 담날9시에 오면방주겟다함 담날9시에감 방없다고함 사람들이 방안에 짐들을 뿌리고 나가서 못뺀다함 갑자기 하룽베이투어 우리 호스텔꺼이용하라고 드립만쳐댐 ㅋㅋ 셋째날 다른여행사를이용하룽베이갓다오니 짐이없어짐 지들맘대로 3번째호텔로 옴겨놓고 더 좋다 이게더좋다 왜그러냐 이드립침ㅋㅋㅋㅋ 와진심 개빡쳐서죽는줄 ㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋㅋ 베트남이란 나라자체가 지긋지긋함 국민성이고뭐고 다시다생각하게됨 평생 출장빼고 다시는 베트남 안갈예정.
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super!

Vi hamnade visserligen på ett annat hotell av samma ägare eftersom det blivit knas med rummet (inte hotellets utan en gästs fel), men spenderade ändå tillräckligt med tid på hanoi city hostel för att bedöma. Rummen var fräscha, bra wifi och ägaren ms. Moon är otroligt hjälpsam. Frukosten är rolig (man får välja en maträtt och en dryck, sen får man en banan också) och om man har tur får man ett extra bröd! Jättebra för priset man betalat
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

市中心

立地が良くて、安いからここを決めました。スタッフみんな笑顔がいっぱいで、親切でした。この値段なら文句なしです。次回また泊まりたいと思います。
Verified review

8/10 Good

Robert

Liked: Staff & service

Good value for the money

Good value for the money. Centrally located and the staff is helpful.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness

Prix moyen qualite moyenne

Personnel qui parlent bien anglais hotel basique simple loin d etre du luxe mais propre en plein centre, correct pour quelques nuits
Verified review

2/10 Terrible

SangGu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

omg

They gave me another hotel.. they said my room was something wrong so they arranged me to a terrible hotel
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastic service, large rooms, clean

Best stay so far and the most value for money. Stayed here 3 times in the course of 10 days. Made trips to halong bay and Sapa but couldn't help but come back to this hotel because it feels like home