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Hanoi Charming House

2.0 star property
Hotel with a 24-hour front desk, a short walk to Hoan Kiem Lake

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Photo gallery for Hanoi Charming House

Lobby
Interior
Property entrance
Shower, free toiletries, hair dryer, slippers
Minibar, desk, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room

Superior Double Room | Minibar, desk, free WiFi, bed sheets

Superior Double Room

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Minibar, desk, free WiFi, bed sheets

Standard Single Room

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Minibar, desk, free WiFi, bed sheets

Superior Twin Room

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Superior Room

Minibar, desk, free WiFi, bed sheets

Triple Superior Room

Highlights

Air conditioning
LCD TV
2 bedrooms
Hair dryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 43 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Minibar, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Air conditioning
LCD TV
Hair dryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
15 Yen Thai Street, Hoan Kiem, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles
  • Dong Xuan Market - 8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 44 min drive

Restaurants

  • ‪Nhà hàng bún chả Đắc Kim - ‬1 min walk
  • ‪Hanoi Garden Restaurant - ‬1 min walk
  • ‪Ngan Ngon Trâm - Ngan Chấy Tỏi - ‬1 min walk
  • ‪New Gentry Beerhouse - ‬1 min walk
  • ‪Phở bò Lý béo - ‬1 min walk

About this property

Hanoi Charming House

Hotel near Hoan Kiem Lake
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, Hanoi Charming House provides dry cleaning/laundry services, a business center, and more. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Luggage storage, an elevator, and smoke-free premises
  • Tour/ticket assistance, concierge services, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hanoi Charming House have perks such as 24-hour room service and air conditioning, in addition to amenities like free WiFi and minibars.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks, and phones

Languages

Chinese (Mandarin), English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Charming Hanoi
Charming Hanoi Hotel
Charming Hotel Hanoi
Hanoi Charming
Hanoi Charming Hotel
Hotel Charming
Hotel Charming Hanoi
Hanoi Charming Hotel
Hanoi Charming House Hotel
Hanoi Charming House Hanoi
Hanoi Charming House Hotel Hanoi

Frequently asked questions

Is Hanoi Charming House pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Charming House?

This hotel doesn't offer parking.

What time is check-in at Hanoi Charming House?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Hanoi Charming House?

Check-out is at noon.

Where is Hanoi Charming House located?

Located in Old Quarter, this hotel is within a 10-minute walk of Vietnam National Tuong Theatre, Hoan Kiem Lake, and St. Joseph's Cathedral of Hanoi. Hanoi Old Town Night Market and Thang Long Water Puppet Theatre are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot.

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Hanoi Charming House Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 151 out of 481 reviews
Rating 8 - Good. 184 out of 481 reviews
Rating 6 - Okay. 89 out of 481 reviews
Rating 4 - Poor. 33 out of 481 reviews
Rating 2 - Terrible. 24 out of 481 reviews

7.6/10

Cleanliness

8.8/10

Staff & service

5.8/10

Amenities

7.0/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

8/10

Happy with my stay, very accessible to get around.
Stayed 3 nights in Mar 2025

4/10

Staff were friendly and the area around the hotel is great, but the hotel is messy and the photos don’t depict an accurate depiction of it, great for budget travelling however
Stayed 3 nights in Mar 2025

6/10

Good location in old town
Stayed 4 nights in Dec 2024

4/10

The hotel looks absolutely nothing like the photos. The rooms were very small and overall very run down. Mould was present on the ceiling and in the bathroom. It is in the heart of the Old Quarter which some people may like. I would not stay again.
Stayed 3 nights in Apr 2025

4/10

Good location, easy to walk to a lot of interesting things. However, my room was constantly damp. All my things would always be a little bit wet after the first night. Also, the sink would leak a lot of water onto the bathroom floor whenever I used it. Thankfully, the shower had hot water.
Stayed 4 nights in Apr 2025

10/10

The quality was about the same as the price. However, there were no problems.
Stayed 3 nights in Mar 2025

6/10

It’s average place, nothing fancy but cheap and good location
Stayed 1 night in Sep 2024

10/10

Convenient location and and affordable.
Stayed 1 night in Nov 2023

8/10

Yiu can go anywhere from this place.
Stayed 3 nights in Aug 2024

6/10

Staff really nice and helpful, hotel fantastic for the cost!!!!!

10/10

Exactly where u want to b to see the Old Quarter. Staff very helpful. Comfortable rooms.
Stayed 2 nights in Jun 2024

8/10

Great staff!!!!
Stayed 1 night in Mar 2024

8/10

Very helpful staff .
Stayed 1 night in Jun 2023

10/10

All was great
Stayed 1 night in May 2023

8/10

Overall it was good. The staff were very helpful
Stayed 4 nights in Dec 2023

10/10

The staff/owner of the hotel can speak English so there is nothing to worry about. My stay in the hotel is good. Its location is accessible to everything. I see no problem during my stay at all.
Stayed 6 nights in Aug 2023

4/10

Run down hotel in central old quarter. Not have enough room. Fair deal for the price and location.
Stayed 7 nights in Feb 2024

4/10

We did not get the room we booked, it was extremely dirty, the beds were hard, and the room reeked of cigarettes
Stayed 2 nights in Sep 2024

6/10

Owners were lovely and welcoming and a good location but room was mouldy and damp with no window
Stayed 3 nights in Apr 2024

2/10

This hotel is a scam. The pictures online must have been taken when it was newly built, probably 10-15 years ago. I was so shocked when i went in. The place is old, dirty and it smells terrible. I had to use the restroom downstairs cuz I haven’t checked in yet and it is the dirtiest restroom I’ve ever seen. I honestly almost cried.
Stayed 1 night in Sep 2024

4/10

Very old, nowhere near photos. No window. Okeyish clean at best. The reception and stairs are a bit terrifying.
Stayed 1 night in Mar 2023

2/10

Damp room, dirty bathroom and air conditioning not working.
Stayed 2 nights in Mar 2024

6/10

2023 October: Major roadwork on the street. Ok for walking. Totally impossible for motorbikes, taxis or cars. Maybe the roadwork will be finished by end of 2023?
Stayed 3 nights in Oct 2023

4/10

The bathroom door lock was broken. We were only given the cover of the blanket with no blanket inside it.
Stayed 1 night in Nov 2022

10/10

ハノイ観光にとても良い立地で、ローカルな美味しいお店が近く沢山あり、食べ歩いて探してみるのも楽しいと思います。私は一日中徒歩で市内観光をしました。ハノイ市内はGrabタクシーもすぐに来てくれて便利です。 ホテルのスタッフも親切で前日のツアー予約や深夜の空港への送迎も快く手配してくれました。設備の使用方法なども慣れていなくて困ったのですが親切に教えてくれて、安全に楽しい旅を終えることができました。 It's in a great location for sightseeing in Hanoi, and there are many delicious local restaurants nearby, so I think it's fun to walk around and explore them. I spent the whole day touring the city on foot. Grab taxis are very convenient in Hanoi as they come quickly. The hotel staff was also kind and willing to make tour reservations the day before and arrange transportation to the airport late at night. I had some trouble because I wasn't familiar with how to use the equipment, but they kindly taught me how to use the equipment, and I was able to complete my trip safely and happily.
Stayed 3 nights in Oct 2023