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Hanoi Bonsella Hotel

3.5 star property
Art Deco Hanoi hotel connected to a shopping center, steps from Hoan Kiem Lake

Choose dates to view prices

Hanoi Bonsella Hotel sits perfectly positioned near both Ngoc Son Temple and St. Joseph's Cathedral. Guests can relax on the terrace between sightseeing adventures or grab something to eat at the coffee shop. WiFi runs throughout the property, making it easy to stay connected.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Room options

Available filters for rooms
Showing 13 of 13 rooms

Junior Suite with City View

  • Sleeps 2

View all photos for Deluxe Room with City View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room with City View

  • Sleeps 2

View all photos for Executive Suite with City View

Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite with City View

  • Sleeps 2

View all photos for Executive Suite, Non Smoking, City View

Executive Suite, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Suite, Non Smoking, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, City View

Junior Suite, 1 Queen Bed, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Queen Bed, Non Smoking, City View

Highlights

Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Suite, Non Smoking, City View

Family Suite, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Family Suite, Non Smoking, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Blackout drapes/curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

Premier Room, 1 King Bed, Non Smoking, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room, 1 King Bed, Non Smoking, City View

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Premium bedding
Rainfall showerhead
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Non Smoking, City View

View from room

Deluxe Room, Non Smoking, City View

8.0 out of 10
Very good
(1 review)

Highlights

Individually furnished
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Pillowtop bed
Premium bedding
Hair dryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room with City View

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Double Room with City View

  • Sleeps 2

Deluxe Twin Room with City View

  • Sleeps 2

View all photos for Junior Double Suite with City View

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Double Suite with City View

  • Sleeps 2

View all photos for Family Suite

Premium bedding, pillowtop beds, minibar, in-room safe

Family Suite

  • Sleeps 3

View all photos for Premier Room with City View

Premium bedding, pillowtop beds, minibar, in-room safe

Premier Room with City View

  • Sleeps 2

About the neighborhood

Map
3 Bao Khanh Lane, Hoan Kiem District, Hanoi, 10000

What's nearby

  • Hoan Kiem Lake - 1 min walk - 0.0 miles
  • Hanoi Old Town Night Market - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • St. Joseph's Cathedral of Hanoi - 5 min walk - 0.3 miles
  • Ngoc Son Temple - 8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station - 7 min drive
  • Noi Bai Intl. Airport (HAN) - 44 min drive

Restaurants

  • ‪Thủy Tạ - ‬1 min walk
  • ‪Nhà Hàng Huyền Hương - ‬1 min walk
  • ‪Polite & Co - ‬1 min walk
  • ‪Bánh Cuốn 14 Bảo Khánh - ‬1 min walk
  • ‪Kafa Café - ‬1 min walk

About this property

Hanoi Bonsella Hotel

Hotel near Hoan Kiem Lake
Located close to Ngoc Son Temple and St. Joseph's Cathedral of Hanoi, Hanoi Bonsella Hotel provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and multilingual staff
  • Concierge services, tour/ticket assistance, and smoke-free premises
  • Free newspapers, a front-desk safe, and a computer station
Room features
All guestrooms are individually furnished, and feature comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with bidets and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking; reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Outdoors

  • On a lake
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 11 floors
  • Art Deco architecture
  • Built in 2013
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 575000.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Rollaway bed fee: VND 575000.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Bonsella Hotel Hanoi
Diamond Hanoi
Bonsella Hanoi
Bonsella Hotel
Hanoi Bonsella
Hanoi Bonsella Hotel Hotel
Hanoi Bonsella Hotel Hanoi
Hanoi Bonsella Hotel Hotel Hanoi

Frequently asked questions

Is Hanoi Bonsella Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hanoi Bonsella Hotel?

Check-in start time: 2:00 PM; Check-in end time: noon. Late check-in is available during limited hours.

What time is check-out at Hanoi Bonsella Hotel?

Check-out is at 12:30 PM.

Does Hanoi Bonsella Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 400000 per vehicle applies.

Where is Hanoi Bonsella Hotel located?

Located in Old Quarter, this hotel is steps from Hoan Kiem Lake and Ngoc Son Temple. St. Joseph's Cathedral of Hanoi is 0.2 mi (0.4 km) away. Hanoi Railway Station is 20 minutes by foot.

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Hanoi Bonsella Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 323 out of 383 reviews
Rating 8 - Good. 51 out of 383 reviews
Rating 6 - Okay. 5 out of 383 reviews
Rating 4 - Poor. 2 out of 383 reviews
Rating 2 - Terrible. 2 out of 383 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thanh Nhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, good service
Stayed 1 night in Feb 2025

10/10 Excellent

Sim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, central and everyone super helpful
Stayed 3 nights in Apr 2025

10/10 Excellent

ngoc son

Liked: Staff & service, amenities, property conditions & facilities
Good service Good location
Stayed 1 night in Aug 2022

10/10 Excellent

Lissa

Liked: Staff & service, property conditions & facilities
An excellent hotel in all ways. Excellent staff. Highly recommended
Stayed 1 night in Feb 2024

8/10 Good

Paul Toong Meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel but noisy

The hotel’s location is perfect for exploring Hanoi’s old and French quarter. Lots of restaurants and shopping around the hotel too. My room is newly renovated and has a city view. However do bring your earbuds plugs because the soundproofing of the room is not the best. You will hear the traffic, construction and dragging of chairs. The roof is under construction so avoid the highest 3 floors if you want a peace sleep. ** The hotel kindly offered me free transportation to the airport after learning about the construction noise last night. Excellent customer recovery. I will definitely consider staying with them again.
Stayed 2 nights in Oct 2024

6/10 Okay

Katie

Liked: Staff & service
We booked a suite with King bed. The bath tub and shower combo was a little concerning as it is very high up and you'd have to climb up into; can be a major trip hazard for older adults. I am in my late 30's and had a hard time. When the tub was wet, i nearly killed myself trying to get in to shower. Again, the tub function did not work. To make up for the room, the staff was extrememlt hospitable. Very accommodating, friendly, and helpful. They made the e perience enjoyable at the hotel. Always making sure we were happy with our stay. I would recommend this hotel for its close proximity to Hoa Kiem Lake and eateries.
Stayed 4 nights in Sep 2025

10/10 Excellent

Julien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and very welcoming staff, would stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel at the best location. Walking distance to a lot of sites and food places. The staffs are very friendly and accommodating. If ever I come back to Hanoi again, I will definitely book this place again.
Stayed 4 nights in Jul 2025

10/10 Excellent

Nhan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent and super friendly staff. Walkable to Hoan Kiem lake and night maket. Delicious breakfast. Highly recommended!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura in posizione comoda all’interno della città vecchia
Stayed 2 nights in Mar 2025

10/10 Excellent

MITSUNOBU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てのスタッフが親身に対応してくれました。水回りも清潔ですし、素晴らしいホテルだと思います
Stayed 4 nights in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel!

We loved our time at the Bonsella! The service was very personal and overall excellent! Everyone was so helpful for us. The location is perfect and close to everything. We just walked all over the beautiful city of Hanoi. Our rooms were comfortable and clean. Very happy with our stay!
Stayed 3 nights in Dec 2024

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and good hotel

Great location near the lake , friendly staff , good breakfast. Room was comfortable
Stayed 3 nights in Dec 2024

8/10 Good

HIDEO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

旧市街に近い便利なホテル

ホアンキエム湖、旧市街の散策に便利な、このホテルを選びました。部屋は、毎日きれいに清掃され、明るく、ホアンキエム湖を望むことも出来て良かったです。朝食はメイン料理の種類は多くないですが、美味しかったです。滞在中は、私たちの幾つかの要求に対して丁寧に対応していただき、ハノイ滞在を気持ちよく過ごすことが出来きました。ありがとうございます。
Stayed 4 nights in Dec 2024

10/10 Excellent

Shayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Super friendly and hospitable with good knowledge of the area. Location is great, the AC works really well, complimentary breakfast is really great and it’s surprisingly quiet. Definitely recommended.
Stayed 1 night in May 2024

2/10 Terrible

Shu Hui

Disliked: Staff & service

Worst hotel I’ve ever experienced

It’s the worst experience I’ve ever had in my almost 40 years of travelling. The water bottles no matter big or small need to pay(not what they told us when we checked in) and I feel cheated and humiliated when they told us we’d destroyed the opening ( not really opened) a bottle of wine which no label on it. I didn’t even see where it was and my husband told me it was on the top of the shelf. I strongly suggest hotels.com evaluate the hotel because I don’t want other guests be cheated or wrong finger pointed as I had been.
Stayed 3 nights in May 2024

8/10 Good

Euna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

관광하기 좋은 호텔

한 층에 객실이 두 개만 있는 작은 호텔이지만 객실 내부는 작지 않은 호텔. 직원들이 아주 친절하고 깨끗하고 좋았음. 호텔 정문에서 로비까지 계단이지만 벨보이가 나와서 바로 짐을 옮겨주었음. 객실키는 객실에 이미 꽂혀 있고, 호텔 직원이 객실까지 직접 동행하여 안내해 줌. 객실 룸넘버를 얘기해주지 않고 객실키를 미리 주지 않는다고 당황할 필요 없음. ^^; 호수 바로 옆이라 저녁에도 그렇게 조용한 편은 아니지만수면에 방해될 정도도 아님. 내가 묵은 날 중 하루는 할로윈데이라 밤 12시까지 아주아주아주 시끄러웠음. 한국인이 많이 묵는 호텔이라서, 조찬 시 직원이 친철하게 "쌀국수"를 먹을 지 한국어로 물어봄.(영어 + 쌀국수) 루프탑에서 경치를 보며 갖는 차 한 잔의 여유도 좋았음.
Stayed 2 nights in Oct 2023

8/10 Good

Kelly

Nice area, lots of food and massages a minute away!
Stayed 2 nights in Sep 2023

10/10 Excellent

Shimpei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
こちらのお願いに丁寧に対応してもらい、大変助かりました。
Stayed 2 nights in Jan 2023

10/10 Excellent

Deryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, friendly, knowledgeable and helpful staff. Lovely room.

10/10 Excellent

SOHYE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

친절한 직원들과 좋은 위치

호텔 지배인님들 비롯해 직원분들이 정말 친절하셨어요. 한시간정도 이른 시간에 도착했는데, 바로 체크인해주시고 방컨디션도 방음도 좋았고 위치가 특히 좋았습니다. 여기저기 걸어서가기 편했고, 골목자체가 조용한 골목이라 좋았어요 피자포피스도 바로 옆이라 좋았네요. 하노이에 다시 가게된다면 또 여기에 묵을것 같아요!
Stayed 1 night in Dec 2022

8/10 Good

evan

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with great location right by the lake, rooms were good and overall a good stay. Only downside is that the staff were very nosy and not the nicest with the couple guests I brought to the hotel for a drink.
Stayed 3 nights in Oct 2022

6/10 Okay

Yasuyuki

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location but not so well maintained
Stayed 3 nights in Jul 2022

10/10 Excellent

Dinh Viet Anh

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location in the Old Quarter and extremely near to the Hoan Kiem Lake. There's a bar, local coffee shop, local eateries and a famous pizzeria all within a few steps from the hotel. The room itself is decent and breakfast is just okay. They close their entrance at midnight though, so be prepared with a SIM card so you can call them up to open the door if you were to arrive back later than that.
Stayed 3 nights in Jun 2022

10/10 Excellent

Yoon Shan

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff is very friendly. Mia ( sorry if wrongly called). Suggest staff should wear a name tag. Mia was helpful and always have happy and smiling face. Recommend to stay in this hotel again. By the way, m house breakfast was wonderful, Vietnamese style as well as western - porch eggs, hot dogs, bacons. All cooked very delicious and yummy. Vietnamese coffee, cereals also served. Well done . Had a wonder stayed in Bonsella.
Stayed 5 nights in May 2022

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