Haibay hotel

4.0 star property
Hotel with 2 restaurants, a short walk to Hoan Kiem Lake

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Photo gallery for Haibay hotel

Minibar, in-room safe, desk, blackout drapes
Bar (on property)
Exterior
Minibar, in-room safe, desk, blackout drapes
Interior entrance
Haibay Hotel in downtown Hanoi offers modern comforts and genuine Vietnamese hospitality. Enjoy rooftop views, massages, and authentic cuisine at two restaurants. Attentive staff provide bike rentals for exploring St. Joseph's Cathedral. In-room WiFi keeps you connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

Superior Double Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Fan
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Fan
Shower/tub combination
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Fan
Separate bathtub and shower
  • 22 sq m
  • Sleeps 3
  • 1 King Bed

Premier Double Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Fan
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Double or Twin Room, Balcony, City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Fan
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Suite, 2 Bedrooms, Balcony, City View

Highlights

Balcony or patio
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
2 bedrooms
Fan
  • 45 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Signature Double Room, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Fan
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
LCD TV
Blackout drapes/curtains
Fan
Bathrobes
  • 22 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, Haibay hotel is in a shopping district and near a train station. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Food Street Tong Duy Tan and Hanoi Botanical Garden are also worth visiting.
Map
27 Hàng Bông, Hanoi

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • St. Joseph's Cathedral of Hanoi - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 7 min walk - 0.4 miles
  • Thang Long Water Puppet Theatre - 7 min walk - 0.4 miles
  • Hanoi Opera House - 17 min walk - 0.9 miles

Getting around

  • Hanoi Railway Station - 14 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Phở 10 Lý Quốc Sư - ‬1 min walk
  • ‪Trung Nguyên Coffee - ‬1 min walk
  • ‪Loading T - ‬1 min walk
  • ‪Blackbird Coffee - ‬1 min walk
  • ‪Tung's Kitchen - ‬1 min walk

About this property

Haibay hotel

Upscale hotel near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Haibay hotel provides a rooftop terrace, a hair salon, and dry cleaning/laundry services. Treat yourself to a hot stone massage or a manicure/pedicure at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and local and international cuisine. Free in-room WiFi is available to all guests, along with a bar and a business center.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Free newspapers, multilingual staff, and concierge services
  • 1 meeting room, a reception hall, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Haibay hotel include perks such as air conditioning and bathrobes, as well as amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Heating and fans
  • Bathrooms with free toiletries and hair dryers
  • 40-inch LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 per person
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Thai massages

Accessibility

  • Elevator

More

  • Built in 2017
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 25 per vehicle (one-way)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Haibay hotel Hanoi
Haibay Hanoi
Haibay
Haibay hotel Hotel
Haibay hotel Hanoi
Haibay hotel Hotel Hanoi

Frequently asked questions

Is Haibay hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Haibay hotel?

This hotel doesn't offer parking.

What time is check-in at Haibay hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Haibay hotel?

Check-out is at noon.

Does Haibay hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 25 per vehicle applies.

Where is Haibay hotel located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Hang Gai Street and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 14 minutes by foot.

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Haibay hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 126 out of 219 reviews
Rating 8 - Good. 67 out of 219 reviews
Rating 6 - Okay. 18 out of 219 reviews
Rating 4 - Poor. 6 out of 219 reviews
Rating 2 - Terrible. 2 out of 219 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and helpful. The bed was good and clean to sleep in. We enjoyed the breakfast each morning which gave us energy for the day. We were also able to order my breakfast to go when we checked out early. Thank you staff!
Stayed 4 nights in Sep 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good, specially the stuff, they go to the extra mile to make you feel happy. Really nice people. I’m so grateful that I choose this hotel and I will go back for sure
Stayed 3 nights in Aug 2025

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of food options and the bed being a King size it is big space for a couple to sleep on. Highly recommend it!
Stayed 2 nights in Aug 2025

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent and the staff are excellent also especially Cherry she is beautiful inside and out and was always looking to make my stay better 😊😊
Stayed 2 nights in Jul 2025

10/10 Excellent

Filip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, great location, Staff were amazing especially Cherry who went above and beyond to make my stay comfortable. 😁
Stayed 3 nights in Jul 2025

6/10 Okay

BERNADETTE

Liked: Staff & service, property conditions & facilities
Great location and courteous and friendly staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a comfortable and budget-friendly place to stay for a 5 to 7-day trip.
Stayed 5 nights in Mar 2025

8/10 Good

Shiferaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have a wonderful friendly service
Stayed 7 nights in May 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, room comfort

Slightly old but good hotel

Hotel is in a great location and very clean. It’s is a very old hotel though, so looks quite dated.
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Very good location, clean and nice service when I check in
Stayed 1 night in Jan 2025

10/10 Excellent

Paolo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central position,kind staff
Stayed 8 nights in Mar 2025

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing.
Stayed 3 nights in Jan 2025

10/10 Excellent

BERNADETTE

Liked: Cleanliness, amenities
We didn’t have difficulty communicating with the staff. They were very courteous and helpful. The hotel’s breakfast was excellent for its price. The hotel’s location is very accessible.
Stayed 3 nights in Feb 2025

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good places to stay

Very good location to stay and explore the best of Hanoi.
Stayed 3 nights in Feb 2024

10/10 Excellent

Rennison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with a great location. Very friendly and helpful staff. Would definitely stay there again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a well placed location, great breakfast, wonderful accommodating staff, nice room and balcony.
Stayed 1 night in Mar 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay. The hotel is in the centre of the Old Quarter which makes it easy to walk everywhere. The hotel staff were very friendly and helpful.
Stayed 3 nights in Jul 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Good room layout. friendly and helpful staff.
Stayed 6 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Amenities
Great service provided and we enjoyed the spacious room and balcony. Would definitely recommend this hotel.
Stayed 1 night in Mar 2024

10/10 Excellent

doug

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 3 nights in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Excellent location, good bed and air conditioning. Very affordable.
Stayed 2 nights in Aug 2022

8/10 Good

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a Great Location. It was quiet quite as well considering the location. The breakfast was superb, i was surprised how good it was especially the omelette. Great affordable spot!
Stayed 3 nights in Mar 2024

6/10 Okay

Mr

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Cheap, central and OK

Cheap, easy, central, bit old and tatty reflected in price. Overall OK.
Stayed 5 nights in Dec 2024

10/10 Excellent

raney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In Hanoi you should stay here

What a great place to stay. In the middle of the city and you can walk to see many things. Great food nearby also
Stayed 6 nights in Feb 2023