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HANOI FLORA HOTEL

Property class: 4

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Photo gallery for HANOI FLORA HOTEL

A hotel with multiple floors, balconies, and a well-lit entrance. - HANOI FLORA HOTEL (Hanoi)
A modern hotel lobby with a reception desk, seating area, and a view into the dining area. - HANOI FLORA HOTEL (Hanoi)
A modern dining area with a checkered floor, red upholstered chairs, and a central island with a display of food. - HANOI FLORA HOTEL (Hanoi)
A modern hotel room with a large bed, a blue bench, a desk with a lamp, and a TV. - HANOI FLORA HOTEL (Hanoi)
A storefront with a sign reading "VIETNAMESE CRAFT - GUILD" and a contact number. - HANOI FLORA HOTEL (Hanoi)
Close to Hanoi Old Town Night Market and St. Joseph's Cathedral of Hanoi, HANOI FLORA HOTEL provides amenities like dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

A modern hotel room with a large bed, a desk with a laptop, a chair, and a hanging light fixture.

Superior Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

A modern hotel room with a large bed, a blue bench, a desk with a lamp, and a TV.

Deluxe Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Twin Room

A hotel room with two beds, a desk, a red ottoman, and a large window with curtains.

Family Twin Room

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Junior Double Room

A hotel room with a large bed, a nightstand, a red ottoman, a TV mounted on the wall, and a window with curtains.

Junior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Old Quarter, a neighborhood in Hanoi, is home to HANOI FLORA HOTEL. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
No 1-3 To Tich, Hoan Kiem, Hanoi, Hanoi, 100000

What's nearby

  • A street with shops, including a pearl jewelry store and a tailor shop.
    Hang Gai Street
    2 min walk - 0.1 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    3 min walk - 0.2 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    3 min walk - 0.2 miles
  • A shopping mall with a central fountain, multiple floors, and various shops.
    Dong Xuan Market
    7 min walk - 0.4 miles
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station
    6 min drive
  • Noi Bai Intl. Airport (HAN)
    42 min drive

Restaurants

  • The Note Coffee
    3 min walk
  • King roti
    1 min walk
  • Domino's Pizza
    2 min walk
  • MẸT Vietnamese Restaurant & Vegetarian Met 2
    3 min walk
  • MẸT Vietnamese restaurant & Vegetarian Food MET 5
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Daily housekeeping (for a fee)
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (40 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-cm TV with cable channels

Food and drink

  • Chef service
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping fee: VND 6 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is HANOI FLORA HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking?

HANOI FLORA HOTEL doesn't offer parking.

What time is check-in at HANOI FLORA HOTEL?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at HANOI FLORA HOTEL?

Check-out is at 11:30 AM.

Where is HANOI FLORA HOTEL located?

Located in Old Quarter, this hotel is steps from Hang Gai Street and Hanoi Old Town Night Market. Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Railway Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

HANOI FLORA HOTEL Reviews

8.6

Excellent

8.6

Cleanliness

8.0

Amenities

9.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 18 out of 28 reviews
Rating 8 - Good. 3 out of 28 reviews
Rating 6 - Okay. 4 out of 28 reviews
Rating 4 - Poor. 2 out of 28 reviews
Rating 2 - Terrible. 1 out of 28 reviews

Reviews

Verified review

10/10 Excellent

Benedicto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staffs, excellent location and very reasonable rates!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Walkable good location
Stayed 6 nights in Jan 2026
Verified review

10/10 Excellent

Johnna

Liked: Cleanliness, staff & service, property conditions & facilities
Cici was wonderful! She upgraded us at no charge! Very convenient location. It has everything we needed!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

WUNNA

Liked: Cleanliness, staff & service, property conditions & facilities
Good and friendly staff. Enjoy my stay with my family of 4 in Dec'23
Stayed 6 nights in Dec 2023
Verified review

6/10 Okay

Naveen

Liked: Staff & service
Way too small hotel and rooms No place to open suitcases Moving around in the room very limited Staff fantastic Location fantastic Breakfast very small and limited but good
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Guy

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great spot, and truly excellent help and service from the staff, but let down by the tired fittings and specification in the bedroom and bathroom which isn’t up to a few others of the same price and caliber in Hanoi we stayed in.
Stayed 2 nights in Oct 2024
Verified review

6/10 Okay

Thien

Liked: Cleanliness
Disliked: Property conditions & facilities
Checking in and in general the staff are courteous and helpful. Location is obviously good due to easy walking distance to many places to eat,shop or sight seeing. Room look better in pictures vs reality. Room cabinet top look heavily scuff up. Bed are comfortable. Some black mold on the shower tiles and near faucets. The 2 hanging lights by the bed nightstand are poorly placed. We both keep hitting our head whenever we are using the outlets or drawers.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Nami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay Thanks team and ms Cici booked us some trips to Halong and Ninhbinh with amazing value.
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and a good resource for tourists. They are honest and communicate well. We had a great stay👍
Stayed 4 nights in Mar 2023
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and very comfotable. The breakfast was fresh and ample, and the coffee was better than other places we stayed. The staff was especially helpful and courteous.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Khaled

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 3 nights in Jun 2025
Verified review

6/10 Okay

CHAU

Old furniture
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in Hanoi centre, close to everything night market, shop restaurant. book some trip to Halong bay, Ninhbinh with amazing value for money and so easy to travel. Higy recommend and come back for sure
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Ameer

Disliked: Cleanliness, staff & service
Location is 10/10 Booked 2 nights. When i checked in they gave me a totally different room, way different than the pictures they have online. When i complained the next day they moved me to a different room. Which was pleasant experience. It's not that clean either. Seen insects in the room such as small cockroach, spider, ants. It's not worth the price
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Our family enjoyed our stay at La Flora in Hanoi. The staff were superb-always happy and ready to assist the guests. Breakfast had a variety of hot and cold options. The rooms were cleaned and modern. Cici booked our excursions to Ninh Binh, Ha Long Bay and also arranged airport pickup and drop-off. Cici made it stress free for us. Thank you for making our visit a fun and memorable one!
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Jul 2025
Verified review

2/10 Terrible

Mousumi

Disliked: Cleanliness, amenities, property conditions & facilities
I was in room 401 and it was terrible with small ants in the table, on the sink and a baby cockroach in the shower. I checked out after 30 minutes of checking in found another hotel to stay. The hotel is old, tired and perhaps used to operate under another name as all the towels and floor mat had hotel Grace on it. The towels didn’t look clean and had a grey tinge to it. The shower taps were rusty and there was black mold in the corners of the shower. There was no place to put any toiletries in the shower so I had to put the shampoo, shower gel on the floor. There is no safe in the room. Overall the description provided by the hotel online is misleading and inaccurate.
Stayed 3 nights in Mar 2024
Verified review

8/10 Good

Fiorenza

Liked: Cleanliness, amenities, property conditions & facilities
Il personale dell'hotel Flora è tra i più preparati, competenti e gentili che ho trovato durante il mio viaggio in Vietnam. Parlano tutti un ottimo inglese e sono sempre stati professionali. La colazione è curata, le camere sono spaziose.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres comptent

J'ai passé un sejour parfait Le dame de la réception trouve toute les solutions a vos probleme. Encore merci pour votre devouement.
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夜遅くのチェックインでしたが明るく迎えていただき感謝でした！ スタッフの皆さんが明るくて大変良かったです。
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Seki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とっても快適に滞在中過ごすことが出来ました！どこへ行くのにも便利でした！ 全体はとても綺麗に保たれているのですがお風呂とかがやはり少し古さを感じました。 そしてシャワーは圧が気持ち弱いかなというぐらい。 スタッフ皆さんとても感じが良く親切でした！
Stayed 4 nights in Aug 2023
Verified review

4/10 Poor

veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel no está bien cuidado. El personal del hotel no fue servicial. El hotel no tenía el desayuno en el mismo edificio, era en otro hotel del grupo, había que caminar por la calle para llegar al desayuno.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Seyoung

Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Shintaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

karin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023