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Grandiose Hotel & Spa

4.0 star property
A peaceful sanctuary awaits near Lotte Center Hanoi where travelers can enjoy rejuvenating spa treatments and authentic Vietnamese cuisine in a central location

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Photo gallery for Grandiose Hotel & Spa

Suite | 1 bedroom, premium bedding, minibar, in-room safe - Grandiose Hotel & Spa (Hanoi)
Property entrance - Grandiose Hotel & Spa (Hanoi)
Suite | 1 bedroom, premium bedding, minibar, in-room safe - Grandiose Hotel & Spa (Hanoi)
Exterior detail - Grandiose Hotel & Spa (Hanoi)
Lobby lounge - Grandiose Hotel & Spa (Hanoi)
Grandiose Hotel & Spa offers a tranquil retreat in bustling Hanoi. Guests relax in the garden or book spa treatments like sports massages and manicures. The property features WiFi connectivity throughout and two restaurants serving Vietnamese dishes that showcase local flavors.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

9.8 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | 1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Premium Room | 1 bedroom, premium bedding, minibar, in-room safe

Premium Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room

Executive Room | 1 bedroom, premium bedding, minibar, in-room safe

Executive Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | 1 bedroom, premium bedding, minibar, in-room safe

Suite

  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment

Apartment | 1 bedroom, premium bedding, minibar, in-room safe

Apartment

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Hanoi, Grandiose Hotel & Spa is in the city center. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Lotte Center Hanoi and Embassy of Japan are two other places to visit that come recommended. Visit our Hanoi travel guide
Map
9-11 Lieu Giai, Ba Dinh, Hanoi

What's nearby

  • A part of the panorama view one can get from the observation deck on level 65 of Hanoi Lotte Center. Entrance fee is around $11 during daytime and $6 during nighttime. The place has food and coffee shops, souvenir stores and some photo booths. There's also a free sky walk space. The fee maybe a bit high, but the place is definitely one to visit in Hanoi
    Lotte Center Hanoi
    5 min walk - 0.3 miles
  • A flower lady in Hanoi #vietnam #asia #colorful
    Van Phuc Diplomatic Corps
    7 min walk - 0.4 miles
  • Beautiful pagoda in Hanoi... possible to walk but recommend to have a motorbike take you as it’s just outside of the main city area and easy to rent or hail someone to take you. Worth the views!
    West Lake
    15 min walk - 0.8 miles
  • Embassy of Japan
    2 min walk - 0.1 miles
  • Australian Embassy
    8 min walk - 0.5 miles

Getting around

  • Hanoi Railway Station
    13 min drive
  • Noi Bai Intl. Airport (HAN)
    31 min drive

Restaurants

  • Pizza 4P
    3 min walk
  • HANA Restaurant
    3 min walk
  • Hải Sản Phố
    2 min walk
  • Kumo Ramen
    3 min walk
  • Phở Tâm
    1 min walk

About this property

Grandiose Hotel & Spa

Upscale hotel near Embassy of Japan
Located close to Lotte Center Hanoi and Australian Embassy, Grandiose Hotel & Spa provides a terrace, a coffee shop/cafe, and a garden. Indulge in a facial, a body scrub, and a body treatment at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Vietnamese cuisine. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • A banquet hall, 1 meeting room, and a front-desk safe
  • Guest reviews give good marks for the overall condition
Room features
All 68 rooms feature comforts such as private hot tubs and premium bedding, as well as perks like air conditioning and bathrobes.
Other amenities include:
  • Bathrooms with hydromassage showers and designer toiletries
  • TVs with premium channels
  • Childcare services, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 500,000 for adults and VND 300,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • No elevator

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2017
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Paper towels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 450000.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 500000 for adults and VND 300000 for children
  • Airport shuttle fee: VND 571250 per vehicle (one way)
  • Rollaway bed fee: VND 450000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Grandiose Hotel Hanoi
Grandiose Hotel
Grandiose Hanoi
Grandiose Hotel & Spa Hotel
Grandiose Hotel & Spa Hanoi
Grandiose Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Grandiose Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Grandiose Hotel & Spa?

Check-in begins at 2 PM.

What time is check-out at Grandiose Hotel & Spa?

Check-out is at noon.

Does Grandiose Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 571250 per vehicle applies.

Where is Grandiose Hotel & Spa located?

Located in Ba Dinh, this spa hotel is within a 5-minute walk of Embassy of Japan and Lotte Center Hanoi. Van Phuc Diplomatic Corps and Australian Embassy are also within 10 minutes.

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Reviews

Grandiose Hotel & Spa Reviews

8.8

Excellent

9.2

Cleanliness

8.4

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 157 out of 277 reviews
Rating 8 - Good. 89 out of 277 reviews
Rating 6 - Okay. 22 out of 277 reviews
Rating 4 - Poor. 0 out of 277 reviews
Rating 2 - Terrible. 9 out of 277 reviews

Reviews

Verified

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and nice
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

dennis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff and amenities were great. Would stay at this hotel again.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming, great place to stay.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff & room. And wonderful breakfast.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Ty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. Massage service was excellent.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Nicole Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and friendly
Stayed 6 nights in Sep 2023
Verified

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities
hotel staff are extremely pleasant. The hotel offers pickup & drop off for a very affordable price. The free breakfast comes in so helpful when you’ve got a busy day. Plus the food is good. Would recommend it to anyone.
Stayed 9 nights in Jul 2024
Verified

6/10 Okay

Alexander

Disliked: Cleanliness, property conditions & facilities
Been to Hanoi almost 25 times. Nice rooms but the lobby is terrible and only one of the staff really cares. Gym is a terrible design and bad equipment, the sauna is completely ignored and no staff….i will not stay again, pay a little extra and stay and Lotte.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities
Room was great, especially for the price. Great service.
Stayed 10 nights in Oct 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room clean, shower head lacks the water pressure, pleasant wood color themed room, comfortable
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning was tasty.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Tran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is very present to staying in Grandiose with great service and friendliness of staff. Breakfast was served different main dishes in daily
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Edson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodations near everything! Rooms were nice and spacious. The only remark I have is the funky set up for bath tub and showers! You have to climb on a stepping stool to get in!
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service

Stay away

the hotel is ok for this rate but the stuff and the hotel's manager behave in an unpleasant and disrespectful manner. I'll never come back to this hotel. stay away!!!
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Jisun

Disliked: Staff & service
There is a creep receptionist who constantly ask for your attention. Literally constantly asking for attention and felt like he been following me as well. Breakfast is good but not much option for room service. Massage was meh, a person who giving me massage constantly went out and was on the phone as well
Stayed 5 nights in Oct 2023
Verified

2/10 Terrible

Euiyoung

Disliked: Staff & service

Do not book here on an important day

Customer beware. This hotel double books their rooms to guarantee their sales and tries to provide other rooms to customer saying it’s an upgrade. I booked a suite room at this hotel 2 weeks ago online. When I arrived at the hotel today, I was offered an upgrade - apparently to a bigger room - but I refused it after taking a look at the new room because it was uglier and did not have a private balcony as I wanted. So I came back down to the lobby to ask for the room I initially booked for, but guess what the room wasn’t available from the beginning because someone else has taken it already. The hotel repeatedly asked me if I could stay in the room they’re offering just for tonight following me outside and stuff but I was so annoyed I couldn’t bear to listen to it. Now it’s almost 7pm I’m looking for a new hotel for myself for tonight. This has totally ruined the first day of my business trip as well as my meetings scheduled for tonight. Probably the worst hotel experience in my 40 years of life.
Stayed 5 nights in Oct 2022
Verified

6/10 Okay

Makoto

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
清潔な客室でしたが、窓の目の前は民家の玄関で、カーテンは開けられない。 日本語が話せるスタッフの対応とレストランの対応は良かった。その他は仕事をしてるレベルではない。
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

ICHIRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔です、なによりバスタブがあるのがよい。
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Yukihide

Liked: Cleanliness, amenities, property conditions & facilities
何よりも清潔で、朝食もベトナムスタイルが良かった
朝の一品目
朝の二品目
素敵な玄関
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Hiroshi

写真で
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

HIRONOBU

Liked: Cleanliness, staff & service, property conditions & facilities
当ホテルに３泊したが、良い意味でコンパクトにまとまっている過ごしやすいホテル。受付の方々の愛想が良く好感を持てる。リンラン通りも近くベトナム料理や日本食のお店にも困らない立地。スパも徒歩圏内で幾つかあるので観光で疲れたらヘッドスパ、フットスパ、ボディマッサージなど気軽にコスパ良く立ち寄れるのも嬉しい。朝食は近所のフォー屋に入り浸ってしまったので評価はなし。設備としては、部屋のトイレにウォシュレットがついているのが良い。サークルKが近くにあるのでちょっとした買い物にも助かる。日本大使館が近いので、日本人であれば万が一の際の安心感が持てるのではないかと思う。
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Michiko

Liked: Cleanliness
Disliked: Amenities
地下に有るスパは全く良くは無かったです そのほかは満足です
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Akira

Liked: Cleanliness, staff & service, amenities
スタッフが親切だった
Stayed 3 nights in Oct 2025
Verified

6/10 Okay

KAZUHIRO

Disliked: Staff & service
朝食レストランのスタッフが無駄話が多く、気が付かない事が多い
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

KAZUO

Liked: Cleanliness, staff & service, property conditions & facilities
ロッテマートや日本食店も近く良かった
Stayed 3 nights in Aug 2025