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Grande Collection Hotel & Spa

4.0 star property
Escape to a tranquil oasis near Hanoi Old Town Night Market. Relax on the terrace or rejuvenate with spa treatments.

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Photo gallery for Grande Collection Hotel & Spa

Lobby - Grande Collection Hotel & Spa (Hanoi)
Grande Suite, Balcony | Minibar, in-room safe, desk, blackout drapes - Grande Collection Hotel & Spa (Hanoi)
Buffet - Grande Collection Hotel & Spa (Hanoi)
View from room - Grande Collection Hotel & Spa (Hanoi)
Lobby sitting area - Grande Collection Hotel & Spa (Hanoi)
Located near Hoan Kiem Lake, Grande Collection Hotel & Spa offers a serene retreat with spa services, dry cleaning/laundry services, and free in-room WiFi. Unwind on the terrace or get assistance from the 24-hour front desk and concierge services - previous guests have praised the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Double Room

7.4 out of 10
Good
(3 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Family Triple Room (Window)

Minibar, in-room safe, desk, blackout drapes

Family Triple Room (Window)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Junior Suite, City View

Junior Suite, City View | View from room

Junior Suite, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Grande Suite, Balcony

Grande Suite, Balcony | Minibar, in-room safe, desk, blackout drapes

Grande Suite, Balcony

  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Quadruple Room, Balcony

Family Quadruple Room, Balcony | View from room

Family Quadruple Room, Balcony

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Quadruple Room (Window)

Family Quadruple Room (Window) | Minibar, in-room safe, desk, blackout drapes

Family Quadruple Room (Window)

  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Family Triple Room, City View

Family Triple Room, City View | Minibar, in-room safe, desk, blackout drapes

Family Triple Room, City View

  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

About the neighborhood

Located in Old Quarter, a neighborhood in Hanoi, Grande Collection Hotel & Spa is near a train station and near theme parks. While the natural beauty of Hoan Kiem Lake and West Lake can be enjoyed by anyone, those looking for an activity can check out Train Street. Food Street Tong Duy Tan and Goethe-Institut Hanoi are also worth visiting. Visit our Hanoi travel guide
Map
46-48, Bat Su Street, Hang Bo Ward, Hoan Kiem District, Hanoi, 100000

What's nearby

  • Dong Xuan Market
    Dong Xuan Market
    5 min walk - 0.3 miles
  • Evening view in Hanoi, Vietnam
    Hanoi Old Town Night Market
    7 min walk - 0.4 miles
  • Train street
    Train Street
    8 min walk - 0.5 miles
  • Hoan Kiem Lake
    Hoan Kiem Lake
    8 min walk - 0.5 miles
  • St. Joseph's Cathedral of Hanoi
    St. Joseph's Cathedral of Hanoi
    8 min walk - 0.5 miles

Getting around

  • Hanoi Long Bien Station
    10 min walk
  • Noi Bai Intl. Airport (HAN)
    42 min drive

Restaurants

  • Egg Coffee & More
    1 min walk
  • Bún Chả Nem Cua Bể
    1 min walk
  • Nê boong-ke cocktail & wine
    1 min walk
  • Mỳ Vằn Thắn Sủi Cảo Tôm Tươi Hàng Phèn
    1 min walk
  • Lifted Coffee
    1 min walk

About this property

Grande Collection Hotel & Spa

Upscale hotel near Hanoi Old Town Night Market
Close to St. Joseph's Cathedral of Hanoi and Train Street, Grande Collection Hotel & Spa provides a terrace, dry cleaning/laundry services, and more. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and free newspapers
  • Concierge services, an elevator, and a banquet hall
  • Luggage storage, a front-desk safe, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Grande Collection Hotel & Spa have comforts such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • LCD TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport pick-up shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 80,000 for adults and VND 50,000 for children

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 80000 for adults and VND 50000 for children
  • Airport shuttle fee: VND 460000 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Is Grande Collection Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Grande Collection Hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Grande Collection Hotel & Spa?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Grande Collection Hotel & Spa provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 460000 per vehicle applies.

Where is Grande Collection Hotel & Spa located?

Located in Old Quarter, this hotel is within a 10-minute walk of Hang Ma Street, Hoan Kiem Lake, and Hanoi Old Town Night Market. Train Street and St. Joseph's Cathedral of Hanoi are also within 10 minutes. Hanoi Long Bien Station is 10 minutes by foot and Hanoi Railway Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Grande Collection Hotel & Spa Reviews

8.8

Excellent

8.8

Cleanliness

10

Location

9.2

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 52 out of 91 reviews
Rating 8 - Good. 24 out of 91 reviews
Rating 6 - Okay. 10 out of 91 reviews
Rating 4 - Poor. 3 out of 91 reviews
Rating 2 - Terrible. 2 out of 91 reviews

Reviews

Verified

4/10 Poor

Nic

Liked: Staff & service
Disliked: Property conditions & facilities
Very small room especially the bathroom no windows in the room. Delux room booked. Very musty smell in the lifts and room. Complained about smell and they changed our room. Second room had bigger bathroom which was much nicer. Bed was very noisy when either of us turned over. Location was in old quarter and close to all the hustle and bustle.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sarjesh

Liked: Amenities
Staff were great.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Sze Hon Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just wrapped up a stay at Grande Collection Hotel and Spa (March 22–25) and it was honestly the highlight of our trip. The staff and bellboys were absolute legends—so helpful with our heavy luggage and always ready to give us the best local tips. It’s a super friendly vibe, making it perfect for families or couples looking for a stress-free base. One thing we loved was how safe the area feels. Even at midnight, we felt totally fine walking around; there’s no need to be scared at all. We paid a very reasonable fee to upgrade to a 7th-floor city view balcony, and I’d 100% recommend it! Watching the Old Quarter buzz from above was so cool. The bed is a total game-changer too—easily the best sleep we’ve had while traveling. The location is unbeatable, with endless food and coffee right outside. Also, do yourself a favor and hit the spa; the traditional Vietnamese massage was so relaxing. Big thanks to the team for looking after us. We’ll be back!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nestor Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the middle of the city. Great staff and the service is topnotch
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice, clean,food good
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Chong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb location within the Old Quarter of Hanoi. Very clean, very spacious and good beddings. Staff were super friendly and offered to pack an early morning breakfast box for my morning tour!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, in the old quarter, just in the middle of everything. You can get by walk to all main places in Hanoi or even to take a public bus near by to get to the French Quarter in just 15 minutes. Great service and breakfast, including eggs fresh made. It also count with laundry service really affordable and fast (in just one day).
Stayed 3 nights in May 2024
Verified

10/10 Excellent

Ángel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in May 2024
Verified

10/10 Excellent

Morgyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Helpful staff. Was not prepared for how busy the streets are. Walking the street was chaotic at times besides that enjoyed our stay
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Yuen Mei

Liked: Cleanliness, amenities, property conditions & facilities
My friend needed to visit a doctor during the trip and the receptionist told us a clinic where there is no doctor. The spa and facial are quite good. The location is quite good as it is not far away from the tourist spots.
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

leah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The employees at the property are so nice and accommodating. I think this is the reason the property has good customers ratings. However, this is not a 4 star hotel. It is rundown and more like a basic older motel. However, it is in an excellent location so if you want service and good location, this place is for you. If you want an upper scale hotel with a nice room and good shower, this place is not for you.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Teena

Liked: Staff & service

Small and dark dark room

The location was perfect, it was walking distance from the centre. Rooms are not like pictures on the website. It is small and very dark inside. Lots of dust in under the bed. No lift to the 7th floor or no interconnecting rooms. Breakfast area is very small.
Stayed 4 nights in Jun 2024
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Small, dark room. Noise from the lobby and other floors carried up the stairwell, which interrupted sleep. A mistake was made with our booking and we had to change rooms for a two-night stay, which was inconvenient and seems like something hotel management would want to avoid. At the very least, a room rate discount would have been better appreciated than a discount at the hotel spa. Sometimes we were ignored by staff when we entered the hotel lobby instead of being greeted when staff were just sitting around the lobby. Breakfast was good, but staff was indifferent and seemed put upon if you ordered eggs. We stayed in this hotel five years ago and found it satisfactory then, but after this visit, I wouldn’t stay again.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Maila

Liked: Staff & service
Disliked: Property conditions & facilities
Location is great, near the shopping area. Staffs are great. Bathroom is old but functioning and the water is not draining well. Food is good.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are absolutely incredibly kind, helpful, supportive, and welcoming. They have excellent English and hospitality skills and treat you like family. The hotel is beautiful and in an excellent location. We loved it there!!!
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Honor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely room that was great value for money. The staff were fantastic and so helpful. We had a great stay at this hotel and would recommend it to anyone wanting a budget friendly option for Hanoi.
Stayed 7 nights in Oct 2022
Verified

8/10 Good

KHENG HONG

Liked: Cleanliness, staff & service, property conditions & facilities
- excellent staff who are helpful & friendly - tastefully designed interiors & rooms - dated bath room & it’s accessories - windows & outdoor needs lots of cleaning & tidying to make whole property a happier place to stay - nice firm beddings - great room amenities - good location - great n non expensive spa services in hotel
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Averynder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Honnestly great stay. Spent over two weeks here, staff was always friendly and nice, was able to have services such as breakfast, regularly cleaning the room and even laundry. View was great from the 6th floor with tons of space, Overall a great experience and location in the old quarter is about a 15 minute walk from the "downtown" of Hanoi making the price very reasonable
Verified

8/10 Good

Sarjesh

Bathroom was not in great shape.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Keng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is stylishly decorated and has all the amenities we wanted. The real value for us, however, was the staff at the front desk. They were kind and thoughtfully recommended excellent hidden cafes/street vendors. Highly recommend staying at this hotel so you have access to these helpful people!
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Alrisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of Hanoi
Stayed 1 night in Apr 2023
Verified

8/10 Good

Rosi

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff and breakfast but very patchy internet especially when you work remotely. However the manager and staff tried their best to resolve the slow wi-fi issues while we stayed.
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked working elevator,great breakfast not the same everyday.Staff very helpful. Building clean,took care of our l laundry.Room was great and close to walkaround sites. We wanted to stay longer but we left the booking to long but they found us another hotel and forward our laundry over,great service
Stayed 2 nights in Sep 2022
Verified

8/10 Good

jaimee

Liked: Cleanliness, amenities, property conditions & facilities
The rooms are large and very clean. Breakfast included but not that good. We had booked for 3 nights and needed an additional 2 nights. We checked outto go on an overnight cruise which they booked for us and when we came back the next day they told us someone needed to stay in the room we were supposed to ha ve and they are fully booked. We had to find a hotel during a weekend high season.
Stayed 3 nights in Nov 2023