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Eternity Hanoi Hotel

3.5 star property
Hotel with a restaurant, near Hoan Kiem Lake

Choose dates to view prices

Eternity Hanoi Hotel creates a quiet sanctuary in central Hanoi with its garden and coffee shop. Guests start their day with breakfast at E-Bar before exploring nearby St. Joseph's Cathedral and Old Town Night Market, then return to unwind on the rooftop terrace.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, individually furnished, desk

Superior Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, individually furnished, desk

Deluxe Double or Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Suite, City View

Family Suite, City View | Minibar, in-room safe, individually furnished, desk

Family Suite, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, in-room safe, individually furnished, desk

Standard Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Shower/tub combination
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand View Suite

Grand View Suite | Minibar, in-room safe, individually furnished, desk

Grand View Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Shower/tub combination
  • 38 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

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Frequently asked questions

Is Eternity Hanoi Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for VND 130000 per day.

What time is check-in at Eternity Hanoi Hotel?

Check-in start time: 2 PM; Check-in end time: midnight. Early check-in is available for a fee of VND 600000 (subject to availability).

What time is check-out at Eternity Hanoi Hotel?

Check-out is at noon. Late check-out is available for VND 800000 (subject to availability).

Does Eternity Hanoi Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Eternity Hanoi Hotel located?

Located in Hoan Kiem, this hotel is within a 15-minute walk of Center International Trade Fair Hanoi I.C.E and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 1 mi (2 km). Hanoi Railway Station is only a 4-minute walk and Hanoi Long Bien Station is 28 minutes.

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Eternity Hanoi Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 21 out of 78 reviews
Rating 8 - Good. 28 out of 78 reviews
Rating 6 - Okay. 21 out of 78 reviews
Rating 4 - Poor. 5 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

HOANG DIEM CHAU

Liked: Cleanliness, staff & service
The hotel was a bit tired, but the staff was helpful and they offered a good variety of breakfast choices. The location is very great. You can walk to lots of attractions.
Stayed 3 nights in Mar 2025

2/10 Terrible

NORIYUKI

Disliked: Cleanliness, staff & service, property conditions & facilities
若い受付の女の子以外ダメです。
Stayed 2 nights in Aug 2025

10/10 Excellent

Thu Lan

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy due to construction otherwise overall good hotel near train station. Staff is very respectful and helpful.
Stayed 1 night in Mar 2025

6/10 Okay

Ngteefong Charles

Liked: Staff & service
location is good if you are taking a train to other cities, road construction nearby, ..
Stayed 2 nights in Feb 2025

6/10 Okay

Mridula

Disliked: Cleanliness, property conditions & facilities
There was a very strong sewerage smell in the property. It is an old building. The staff did their best to make rooms comfortable. Breakfast was below average. It was not vegetarian friendly.
Stayed 2 nights in Dec 2024

6/10 Okay

Takafumi

Liked: Staff & service
Disliked: Property conditions & facilities
During my stay for three nights in November 2024: **Facilities** Perhaps due to an early check-in by about an hour, the stone-tiled bathroom floor was still wet. Even if it had been dry, the room was essentially windowless (the only window faced the inner staircase), so I’m giving a slightly lower rating for this. **Breakfast** The hotel's breakfast offered a good balance between Vietnamese dishes and continental options, and I enjoyed it every day. **Location** Within walking distance of Hanoi Station, making it convenient to use the airport bus (No. 86) departing from the station. I also frequently used the city bus (No. 32) for sightseeing, which was very convenient. **Staff** The staff was always friendly and welcoming. 2024年11月に3泊させて頂きました。 【施設面】 1時間程度アーリーチェックイン気味だった為か、石畳のバスルームがまだ濡れてました。乾いていたとしても、部屋は実質窓なし（中階段側に窓）だったので、その分少し辛口評価です。 【朝食】 ホテルの朝食はベトナム料理とコンチネンタルブレックファーストのバランスが良く、毎日美味しく頂きました。 【ロケーション】 ハノイ駅から徒歩圏内で、ハノイ駅前から出ているエアポートバス（86番）の乗降車に便利でした。市内のバス（32番）を頻繁に観光用に利用していたので、とても便利でした 【スタッフ】 皆さん、いつもフレンドリーでした。
Stayed 3 nights in Nov 2024

6/10 Okay

H

Liked: Staff & service
Disliked: Property conditions & facilities
너무 덥고 습해요... 에어컨이 더 시원하고 제습기능이 있었으면 좋겠어요... 물 수압도 너무 약해요
Stayed 5 nights in May 2024

8/10 Good

Flávia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ponto de apoio para o embarque noturno

Hotel simples e agradável, próximo à Ga Ha Noi (estação de trem). Como chegamos de Ha Long Bay ao meio-dia e só embarcaríamos para Sa Pa às 22h, fizemos esse hotel de base. Foi bastante satisfatório para a nossa finalidade
Stayed 1 night in Jan 2020

6/10 Okay

morten

Disliked: Cleanliness, property conditions & facilities

Eternity Hanoi Hotel

Dirty reastaurant, kitchenstaff looked angry at peolel. Did not seem interested in refilling when they were out of some food. I did one big mistake, i expected Hotels in Hanoi, to be equal to Hotels in HCMC(Saigon). This can not be compared to an equal 3 star hotel in HCMC. Much better in HCMC. Reception staff were very helpful. But sorry to say, I will not return here
Stayed 5 nights in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワーの温度調節とお湯の量をコントロール出来るようになれば最高。 ベッドの柔らかさは好みの問題。私は柔らかすぎて合わなかった。
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
お世話になりました。 ハノイ駅発6:00の列車に乗るため貴ホテルを選びました。 駅が近かったので大変助かりました。 施設や設備にはとても満足しています。 チェックアウトが5:15くらいだったので仕方ないかもしれませんが、スタッフがロビーで仮眠をとっていたのには驚きました。 チェックアウト時間が早すぎたため、楽しみにしていた朝食が食べられなかったのが残念でした。
Stayed 1 night in May 2019

10/10 Excellent

Junga

Liked: Staff & service, room comfort

전시회참가 회사는 추천할 거리

전시장 참가회사에는 적극 추천 하지만 청결에 신경만 더 쓰면 좋은뎅 2년째 묻지만 친절한 직원과 조금만 깨끗히 청소해주시면 내년에 또 묻음
Stayed 6 nights in Apr 2019

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort

Close to train station

I thought the Motel was fine, but some of the furniture was showing age and saw major stain in corridor. Worth staying, but due for a Reno.
Stayed 1 night in Apr 2019

8/10 Good

Toshiaki

Liked: Staff & service

スタッフは良かったが、建物が古すぎる。

思ったより全然古かったσ(^_^;) 掲載写真は何十年前の物なのだろか… 換気扇も壊れていて、湿度が半端なかった。 隣の部屋なのか、上の部屋なのが、トイレの流す音ではなく、小便の音も聞こえる壁の薄さ（笑） でもスタッフも優しく、英語もちゃんと話せて助かりました。 エリアはやはり、ホアンキエム近くの方が良さそうです。
Stayed 4 nights in Feb 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Pictures are deceiving

The room was in very poor condition. Torn sheets, broken door, hole in the floor covered over by stained carpet, mildew on bathroom and closet walls, etc.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

good

nice staff
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, good breakfast. They gave us a$15 driver to the airport, who showed up on time. Room was simple, but comfortable. They carried our bags to our room for us. We had to use the showerhead detached from the wall because it was broken. Qtip box was empty when we arrived.
Stayed 2 nights in Dec 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
i'm not sure how this hotel got almost 4 stars. The building is old and the carpets are dirty everywhere. The standard rooms have no windows and they stink. When I arrived they had to change my room twice because of the odour smell. The last room was an upgraded superior room with windows. but the carpets were still dirty and the cable TV wasn't working. Also the breakfast is horrible. But the staff are friendly and helpful
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
This hotel is located in a more quiet area but still within a 20 minute walk of the old town centre area. It was a perfectly fine hotel but it wasn’t great - to be honest, I don’t feel the photos on Expedia accurately reflected the condition of the property. There were quite a few stains on the carpet and the air conditioning didn’t work basically at all so we were very hot in the night. Otherwise, the bathroom was nice with a hot shower and the staff were very friendly and helpful. The breakfast was alright too.
Stayed 2 nights in Dec 2018

6/10 Okay

PEK HUE

Different room

The actual room is different from the site
Stayed 1 night in Dec 2018

6/10 Okay

Cameron

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Fine place for a few nights

The hotel staff was very friendly. They were helpful and held our bags at checkout because we had a late train. The room was small and the bathroom was not very private, both the toilet and shower had clear glass doors adjacent to the bed. We had some issues with the hot water in our shower. The water to the hotel was shut off without notice twice for several hours. The area is much quieter than the old quarter and is a very quick walk to the train station. The kitchen was located amongst the guest rooms so every morning the room smelled very strongly of cooking food. Often when the AC was on the room would smell strongly of cigarette smoke. Breakfast was only fresh if you went right when it was put out at 7am and there was often very little remaining by 8:30-9am. Overall it was a fine hotel for a few nights.
Stayed 5 nights in Dec 2018

4/10 Poor

NgocTu

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Das Personal ist sehr freundlich, doch das Hotel ist insgesamt recht herunter gekommen, so war einiges defekt. Das Frühstück bietet wenig Auswahl.
Stayed 3 nights in Oct 2018

8/10 Good

John, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got an inside room with no window. This was the perfect solution to be able to sleep without any traffic noise. Comfortable soft bed. Breakfast a bit limited.
Stayed 2 nights in Oct 2018

6/10 Okay

Tracey

Liked: Cleanliness, staff & service

Fairly good stay

Staff was really friendly and helpful. The room was ok. The neighborhood was really non welcoming.
Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

コスト的には妥当。清潔面に難あり。

バックパッカー1人旅でローコストということを踏まえればこんなものかと。しかし、世界各地で同等レベルの安宿に宿泊経験ありますが、それらと比べると清潔面で劣ります。チェックイン間もないのにシーツやシャワールームに長い髪の毛が落ちていたり、部屋がややカビ臭かった。 スタッフの対応やハノイ駅近なのでロケーションは良いですが、リピート利用はしないですね。
Stayed 1 night in Sep 2018

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