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Especen Hotel

Property class: 2.5

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Photo gallery for Especen Hotel

A hotel room with two single beds, a wooden floor, a nightstand with a lamp, and a window with curtains. - Especen Hotel (Hanoi)
A hotel room with a bed, a TV, a desk with a coffee maker, cups, and a tray, and red chairs. - Especen Hotel (Hanoi)
A hotel room with a large bed, a nightstand with a lamp, a vase with flowers, and a view of the outside through a large window. - Especen Hotel (Hanoi)
A hotel reception area with a reception desk, seating, a TV, and clocks on the wall. - Especen Hotel (Hanoi)
A dining area with a table, two chairs, a vase with flowers, and a bottle. - Especen Hotel (Hanoi)
A short walk from Hoan Kiem Lake and Hanoi Old Town Night Market, Especen Hotel has plenty to offer. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, 1 Bedroom, City View

A hotel room with a bed, a TV, a desk with a chair, and a window with curtains.

Family Room, 1 Bedroom, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Room, Balcony

A hotel room with two beds, a desk with a chair, a TV, and a small table with a vase of flowers.

Family Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed

View all photos for Double Room, 1 Bedroom, City View

A hotel room with a bed, a desk, a chair, a television, and a painting on the wall.

Double Room, 1 Bedroom, City View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Old Quarter neighborhood, Especen Hotel is connected to a shopping center. Hanoi Old Town Night Market and Dong Xuan Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
28 Tho Xuong Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    2 min walk - 0.1 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    5 min walk - 0.3 miles
  • A historic building with a stone facade and a black archway labeled 'MAISON CENTRALE.'
    Hoa Lo Prison Museum
    7 min walk - 0.4 miles
  • A narrow street with old buildings, clothes hanging on a line, and a railway track.
    Train Street
    7 min walk - 0.4 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    10 min walk - 0.6 miles

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Railway Station
    16 min walk
  • Noi Bai Intl. Airport (HAN)
    45 min drive

Restaurants

  • Pasteur Street Brewing Company
    2 min walk
  • Bánh Mỳ Mama
    2 min walk
  • Noodle & Roll
    2 min walk
  • Phở Ấu Triệu (Phở Nước Đục-Anh Em Nhà Tư Lùn)
    1 min walk
  • Song Thu Vietnamese Coffee & Tea
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Onsite motorcycle parking only

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • No elevator
  • Tile flooring in room

More

  • 3 buildings
  • 5 floors
  • Built in 1993
  • Renovated entire property - January 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
Guests are recommended to download the property's WhatsApp mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 420000 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: PayPal
Cashless transactions are available
Safety features at this property include a fire extinguisher and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 0101853646

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Especen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Motorcycle parking only. There is free parking nearby.

What time is check-in at Especen Hotel?

Check-in start time: 1:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Especen Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Especen Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 420000 per vehicle applies.

Where is Especen Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake, and Hanoi Old Town Night Market. Dong Xuan Market and Hanoi Opera House are also within 1 mi (2 km). Hanoi Railway Station is 16 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Especen Hotel Reviews

7.8

Good

7.8

Cleanliness

8.6

Location

8.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 27 out of 107 reviews
Rating 8 - Good. 55 out of 107 reviews
Rating 6 - Okay. 14 out of 107 reviews
Rating 4 - Poor. 6 out of 107 reviews
Rating 2 - Terrible. 5 out of 107 reviews

Reviews

Verified review

10/10 Excellent

Everything is nice the staff, rooms
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room was clean and spacious, and inexpensive. Location was good, a bit off the beaten path, so traffic noise was limited
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
On a quiet street in a perfect location (although be prepared for bells at the cathedral)
Stayed 1 night in Nov 2024
Verified review

6/10 Okay

Liked: Cleanliness
Room was pretty good, bathroom is low quality, often the front desk is unmanned and poor or no english
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value, clean room, helpful staff.

Great value, clean spacious room, helpful staff. Well located near St. Joseph’s Cathedral, which means loud bells early in the morning! Not an issue for us, but it wouldn’t suit someone with difficulty climbing stairs, as there was no lift.
Stayed 5 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel in the Old Quarter Hanoi

Thanh and the hotel staff have been very warm and accommodating throughout my entire stay in Hanoi. The hotel is very convenient and accessible to most areas in the old and french quarters. St. Joseph cathedral is just one corner away from the hotel and it is also very close to Hoan Kiem lake. I would highly recommend this hotel. Best value for your money.
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value and location!

Perfect location. Very fast wifi. Great AC. Its a little rustic but it feels like vietnam and not just another hotel. I would stay here again and would recommend it to true travelers. If your too picky then stay home.
Stayed 4 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some staff did not speak English, but super helpful! Clean towels, water and toiletries each day! Comfortable beds Great location with balcony! 5 floor walk-up...
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Kindly staff :)
Stayed 3 nights in Apr 2024
Verified review

6/10 Okay

Disliked: Amenities
Room is acceptable , should has closet or rack for guest hanging clothes ,WC is small & shower should has door or curtain to avoid wet on the toilet and facility , staff is un friendly
Stayed 6 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The room is great but the neighbourhood is quite noisy. There was nobody at the reception, we had to knock the door of the staff who lives there.
Stayed 1 night in Feb 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Eateries just steps from the hotel entrance. Room was spacious with fresh air as window is openable . Beds & pillows are comfy.. Aircon & Water heater works well. Staff is friendly & helpful. The only obvious downside for this old property is the need to climb a spiral bridge to reach our room on the 5th level. Recommended when visiting Hanoi again.
Stayed 1 night in Jan 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Great stay! Excellent area for walking to everything. Hotel is dated and needs refurbishing but still the rooms were clean. There was mold in the bathroom. Staff were helpful but didn’t speak English however they did their best by translating using their phone. It’s quite lively around the hotel and during the week early morning an announcement and music is played loud via speakers outside the hotel in Vietnamese. Overall it was a good place to stay and would recommend it as a means to sleep but not for relaxation.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness
Nice clean room.and big bed
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great trip

Hotel is very well situated among the sites and a large amount of food options. Great for a short stay to pack lots in. The rooms were large, clean and with good aircon.
Stayed 2 nights in Apr 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and fun!
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value and great location. Rooms are clean. Staff is nice. Rooms are good.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is nice ! Rooms are big spacious and clean ! Well located in the middle of the old quarter
Stayed 1 night in Apr 2023
Verified review

8/10 Good

Liked: Staff & service
nice
Stayed 2 nights in Oct 2023
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
In my booking it says free breakfast. When I was checking out, the lady receptionist is charging me for the breakfast. I told her and showed her my booking. She said it was a mistake and to call hotels.com. I told her I am going to report her and will make a review. I gave her my credit card but since I told her I will report her she shoves away my card and so I left. She is scamming me.
Stayed 6 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suitable for the hard-of-hearing

Noise, noise, noise noise ..... No chance of sleep; no soundproofing; street noise outside, cockerels start crowing 4:00am followed by barking dogs at 4:30, motor bikes at 5:30, church bells at 6.00, 129 decibel loudspeaker at 7:30, etc etc. Luke-warm bathroom water, bathroom 90cms wide, paint peeling off internal walls, no lift - only a steep spiral staircase - and no fire escape. Pity, because it's just on the edge of the picturesque and iconic Old Quarter.
Stayed 4 nights in Mar 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty, Mouldy and Noisy!

Reception not manned! Had to wait nearly 10 minutes for service. Bed sheets had not been changed; had body fluid stains, pillow had blood stain. Shower was broken. Mould on walls in room, bathroom and hallway. The very loud speaker from government announcements right on our balcony. Very noisy! Staff did not learn the word "sorry", just a blank look when we complained.
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel bien placé près de la cathédrale, juste la porte en verre depoli sur le palier engendre un éclairage de la chambre quand l escalier est éclairé. Établissement propre et personnel sympatique
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Værelserne var rene og pæne, faciliteterne var i orden, placeringen var perfekt og personalet var super imødekommende. Vi sov på to forskellige værelser, og i den ene opgang er der glasdøre til værelserne og bevægelsessensorer til lyset i hele opgangen. Desuden var væggene utrolig tynde. De nætter vi havde på det værelse sov vi næsten ikke. Dette hotel er super godt til prisen, men tag ørepropper og måske en sovemaske med;)
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
立地は最高です。ただし、タクシーが入って来られません。はじめはわかりづらいかもしれません。周辺に有名店があります。
Stayed 4 nights in Aug 2025