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Epic Tower Swiss-Belresidences Hanoi

Property class: 5 and above

Choose dates to view prices

Photo gallery for Epic Tower Swiss-Belresidences Hanoi

A rooftop pool area with multiple lounge chairs and a tree, surrounded by a city skyline at dusk. - Epic Tower Swiss-Belresidences Hanoi (Hanoi)
A modern hotel room with a city view, a dining area with a round table, and a separate bedroom with a bed and a desk. - Epic Tower Swiss-Belresidences Hanoi (Hanoi)
An outdoor patio with tables and chairs, a wooden deck, and a glass enclosure. - Epic Tower Swiss-Belresidences Hanoi (Hanoi)
A modern high-rise building with a glass facade, surrounded by other high-rise buildings in an urban setting. - Epic Tower Swiss-Belresidences Hanoi (Hanoi)
A modern living room with a sofa, dining table, chairs, a TV, and a large window with a city view. - Epic Tower Swiss-Belresidences Hanoi (Hanoi)
You can look forward to a rooftop terrace, a coffee shop/cafe, and a garden at Epic Tower Swiss-Belresidences Hanoi. The on-site restaurant, Swiss-Cafe, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a library and dry cleaning/laundry services.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Studio Executive

A modern hotel room with a kitchenette, a dining table, a sofa, and a large window with a city view.

Studio Executive

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Premier

A modern living room with a sofa, a coffee table, and a chair. There is a painting on the wall and a view of the city through a window.

Studio Premier

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Three Bedroom Executive

A hotel room with a large bed, a desk, and a chair. There is a window with a view of tall buildings.

Three Bedroom Executive

  • City view
  • 100 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Two Bedroom Premier

A modern living room with a sofa, coffee table, and a dining area with chairs and a table.

Two Bedroom Premier

  • City view
  • 113 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed
  • Free WiFi

View all photos for Two Bedroom Executive

A modern living room with a sofa, coffee table, and TV stand. There is a dining area with a table and chairs, and a kitchen in the background.

Two Bedroom Executive

  • City view
  • 78 sq m
  • 2 bedrooms
  • Sleeps 3
  • 2 Queen Beds
  • Free WiFi

View all photos for Three Bedroom Premier

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Three Bedroom Premier

  • City view
  • 106 sq m
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Queen Beds
  • Free WiFi

View all photos for Three Bedroom Superior Premier

A hotel room with a large bed, a desk, a chair, a TV, and a window with a city view.

Three Bedroom Superior Premier

  • City view
  • 120 sq m
  • 3 bedrooms
  • Sleeps 7
  • 2 King Beds and 1 Large Twin Bed
  • Free WiFi

View all photos for Studio Executive Twin

A modern hotel room with a sofa, a round coffee table, a bed, a wardrobe, and a view of the city.

Studio Executive Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Studio Premier Twin

A modern hotel room with a large bed, a sofa, a TV, and a city view.

Studio Premier Twin

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Studio Executive

A modern bathroom with a glass shower enclosure, a round mirror, and a marble countertop.

Studio Executive

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Studio Premier

A modern hotel room with a kitchenette, a bed, a dining table, a sofa, and a large window with a city view.

Studio Premier

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Two-Bedroom Executive

Minibar, in-room safe, desk, laptop workspace

Two-Bedroom Executive

  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Hanoi, Epic Tower Swiss-Belresidences Hanoi is in the business district. Travelers eager for a bit of culture can stop by Hanoi Opera House, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Thu Le Park and Hanoi Botanical Garden are also worth visiting. Visit our Hanoi travel guide
Map
No.19 Duy Tan Street, Cau Giay District, Hanoi, 11300

What's nearby

  • A high-rise urban area with modern skyscrapers, a large parking lot, and a swimming pool.
    Keangnam Landmark Tower 72
    2 min drive - 1.4 miles
  • Indochina Plaza Ha Noi
    8 min walk - 0.5 miles
  • Vietnam National University
    10 min walk - 0.6 miles
  • Vietnam University of Commerce
    17 min walk - 0.9 miles
  • The Garden Shopping Center
    3 min drive - 1.4 miles

Getting around

  • Đại học Quốc gia Station
    14 min walk
  • Ga Thuong Tin Station
    19 min drive
  • Noi Bai Intl. Airport (HAN)
    38 min drive

Restaurants

  • Ánh Coffee Bánh Cuốn Trung Hoa Ngõ 11 Duy Tân Đối Diện Hà Thành Garage
    6 min walk
  • Trà đá vỉa hè Duy Tân
    4 min walk
  • Quán Ngon 3 Miền
    2 min walk
  • Cafe Vỉa hè
    4 min walk
  • Eresson Beer
    6 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: VND 250,000 for adults and VND 2,499,999 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • SIP Lounge
  • Sky Bar
  • Swiss-Cafe

Things to do

  • 24-hour health club
  • Bicycle storage
  • Library
  • Outdoor pool
  • TV in common areas

Family friendly

  • All-in-one washer/dryer
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • Accessible airport shuttle
  • Elevator (79 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 63-inch LCD TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • All-in-one washer/dryer
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 250000 for adults and VND 2499999 for children
  • Airport shuttle fee: VND 1356000 per vehicle (one-way, maximum occupancy 6)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Does Epic Tower Swiss-Belresidences Hanoi have a pool?

Yes, this property has an outdoor pool.

Is Epic Tower Swiss-Belresidences Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Epic Tower Swiss-Belresidences Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Epic Tower Swiss-Belresidences Hanoi?

Check-out is at 11:30 AM.

Does Epic Tower Swiss-Belresidences Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1356000 per vehicle applies.

Where is Epic Tower Swiss-Belresidences Hanoi located?

Located in Mỹ Đình, this luxury hotel is within a 15-minute walk of Vietnam National University and Indochina Plaza Ha Noi. Vietnam University of Commerce and Keangnam Landmark Tower 72 are also within 1 mi (2 km). Đại học Quốc gia Station is 14 minutes by foot and Lê Đức Thọ Station is 20 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Epic Tower Swiss-Belresidences Hanoi Reviews

9.4

Exceptional

9.0

Cleanliness

8.6

Amenities

7.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 41 out of 56 reviews
Rating 8 - Good. 10 out of 56 reviews
Rating 6 - Okay. 4 out of 56 reviews
Rating 4 - Poor. 1 out of 56 reviews
Rating 2 - Terrible. 0 out of 56 reviews

Reviews

Verified review

10/10 Excellent

Ottilia

Liked: Cleanliness, room comfort, communication
All the staff were very nice and helpfull;) thank you for a pleasant stay
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

nhu

Liked: Cleanliness, amenities, property conditions & facilities, communication
Its so convenient location and also quiet place for enjoyment
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Ruth

Liked: Cleanliness, room comfort, communication

Great Place!

Special thanks to Valeria and Tu for making our stay excellent. Very very nice hotel and amenities and very good reception service.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

YUTA

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was very comfortable and the service was good.
Stayed 5 nights in Nov 2024
Verified review

10/10 Excellent

Jonas

Liked: Cleanliness, room comfort, communication

A great hotel

A great stay. A clean hotel. Friendly and helpful staff. And a stunning infinity pool at the top of the building. The only downside is the distance to the old quarter. In the stressful Hanoi traffic, any ride på car would take at least 30 minutes.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, communication
Very luxurious. Breakfast was a bit disappointing. I wish there was more western options. The staff was very friendly and polite.
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

A

Liked: Cleanliness, room comfort, communication

A Memorable Stay at Epic Tower Swiss-Belresidences

I recently had the pleasure of staying at Epic Tower Swiss-Belresidences in Hanoi, and it was truly a remarkable experience. The excellent service provided by the staff made my stay unforgettable. From the moment I arrived, they were attentive and eager to assist with any request, making me feel valued as a guest. The rooms are cozy and well-appointed, featuring modern amenities that ensure comfort. The design is both stylish and functional, creating a welcoming atmosphere. Most importantly, the staff deserves special mention; their friendliness and professionalism set this hotel apart. They went above and beyond to ensure my needs were met, making my stay not just enjoyable but memorable. I highly recommend Epic Tower Swiss-Belresidences for anyone visiting Hanoi!
Stayed 11 nights in Nov 2024
Verified review

10/10 Excellent

Thi Thanh Van

Liked: Cleanliness, property conditions & facilities, communication
love to stay here
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Lisette

Liked: Cleanliness, check-in, communication, listing accuracy
We were a bit surprised that a newly opened five-star hotel does not have elevator access all the way up to the rooftop pool. My son had a broken leg during our stay and preferred to rest at the hotel rather than go out in the city. The pool would have been perfect for him to relax, but unfortunately it was difficult for him to access due to the lack of elevator all the way up. Aside from this, the hotel is beautiful and has great potential, but this is something worth considering, especially for guests with limited mobility.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

bingxing

Liked: Cleanliness, room comfort, communication

Conveient location for me

Good hotel clean room, just there is no desk for work in the room
Stayed 4 nights in Jun 2025
Verified review

6/10 Okay

Kathy

Liked: Cleanliness, amenities, communication
It was ok. Duc Dung went above and beyond to help me get to sapa. I appreciate his support. Pool had algae and hover growth in its overflow catch...along with arachnids. Pretty gross.
Stayed 2 nights in Dec 2024
Verified review

4/10 Poor

Owen

Liked: Cleanliness, room comfort
Disliked: Communication

Facilities are extra

Check in was good. We was greeted warmly, told that despite our short stay we should make the most of the facilities and informed of the pool and gym opening times, he even helped us when the keys were not working, and helped us find a shop when the restaurant was shut. Issues came on check out, we checked out on time. We asked if we can use the pool and gym as we had a later bus (less than 5 mins away, hence us booking this hotel) we were told yes of course but the pool was shut for the next few hours as it’s raining. Less than 5 minutes later we were informed as we were checked out we cannot use any of the facilities. I asked why not, and what policy of a 5 star hotel is that, the manager then informed us this is a perfectly normal hotel policy. I’m not sure I agree? The property was practically empty, (half the rooms still have builders in) so I’m really not sure why. Also it’s a 5 star hotel, I’m not sure I’ve seen any comparable hotels say we cannot. The manager went on to say if we paid we can use them. He did say as a good gesture we can use the toilets for free as a good gesture, and that this is all you “could expect on the day of check out from any other 5 star hotel. 5 minutes later he said we are allowed to use the facilities free of charge but at this point the visit had a sour taste. Insisted the policies are clear on the website, that when you check out you aren’t allowed to use facilities
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

Kenichi

Disliked: Staff & service, amenities, property conditions & facilities
今回は3ベッドルームのお部屋に宿泊しました。部屋はとても広く、清掃も行き届いており、快適に過ごすことができました。ホテル周辺もきれいに整備された街並みで、カフェやコンビニなどが近く、滞在するにはとても便利な環境です。 一方で、シャワー、シャワールームの扉、ドアノブなど、客室設備にいくつか不具合がありました。フロントに修理を依頼すると対応していただきましたが、残念ながら滞在中に完全に直るところまでは至りませんでした。 フロントをはじめ、スタッフの皆さんは親切で丁寧でした。ただ、設備トラブルへの対応やスタッフ間の連携、コミュニケーションについては、5つ星ホテルとしてのサービスを考えると、設備の維持管理も含めて、まだ改善の余地があるように感じました。 最上階のプールから見る夜景は美しく、雰囲気も素晴らしかったです。館内のレストランも料理が美味しく、気軽に利用できました。 客室の広さや清潔さ、立地、プールなど、ホテルそのものには多くの魅力があります。それだけに、今回のような設備面の不具合は少しもったいなく感じました。サービスやメンテナンス、スタッフ間の連携がさらに充実すれば、ホテルとしての満足度は大きく高まると思います。 今後さらにサービスの質が向上し、より魅力的なホテルになっていくことを期待しています。
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Gichang

Liked: Cleanliness, check-in, communication, listing accuracy
전반적으로 만족했습니다. 직원중에는 kenny가 인상적이었습니다.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

JEON

깨끗한 객실과 직원들의 응대가 좋았습니다. 출장용으로 좋습니다.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

samin

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
청소가 별로에요
Stayed 17 nights in Mar 2026
Verified review

10/10 Excellent

samin

Liked: Check-in, communication, listing accuracy
Disliked: Cleanliness
신축건물이라 다 좋은데 청소가 별로입니다 청소를 너무 대충합니다
Stayed 28 nights in Mar 2026
Verified review

8/10 Good

DA WOON

Liked: Check-in, communication, listing accuracy
단점 : 객실 바닥 청소가 미흡하고, 공사 및 방음이 잘 안되어 시끄러움. 장점 : 조식.에어컨.세탁.직원 친절함은 만족.
Stayed 7 nights in Mar 2026
Verified review

6/10 Okay

YONG HWAN

잘지냈습다
Stayed 12 nights in Mar 2026
Verified review

10/10 Excellent

JAE SEON

Liked: Cleanliness, check-in, communication, listing accuracy
레지던스형 호텔이라 세탁기와 세제가 지원되며 인덕션, 각종 조리도구가 있어 음식을 해먹을 수 있습니다 베란다도 있어 환기하기에도 어메니티도 잘지원 되었고 청소도 빠르게 지원 해주어 만족스러운 경험 이었습니다 방이 두개인 숙소는 두사람이 함께 이용하면 너무 만족스러웠을 것 같습니다 다만 오피스동과 같이 있어 차량 기사님들이 입구를 혼동 하는 경우가 있었고 조식은 평범한 편 이었고 조식식당의 점심식사는 실망스러웠습니다 그럼에도 불구하고 깔끔한 객실 친절한 직원들 덕분에 너무 만족하는 휴식이 되었습니다
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Sangseok

Liked: Cleanliness, amenities, communication
넓고 쾌적한 객실에 청소도 요청에 맞게 적시에 이루어 진다. 특히 취사도구 및 세탁/건조기가 잘 갖춰져 있어 장기 출장자에 매우 장점이다. 조식도 투숙인원에 대비해 적정하고 주메뉴가 매일 조금씩 다르게 제공되는 점도 좋다. 비데만 전자식으로 교체하면 좋겠다.
Stayed 9 nights in Jan 2026
Verified review

8/10 Good

Wonil

Liked: Cleanliness, room comfort, communication
옆방 소음이 그대로 들리는거 제외하고 훌륭한 호텔이었습니다. 이 가격에 이 정도 퀄리티는 최고 입니다.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

KYUNGSUN

Liked: Cleanliness, room comfort, communication
룸컨디션 매우 훌륭합니다. 근처 출장오신다면 추천합니다. 조식은 뷔페메뉴와 쌀국수가 제공됩니다. 직원들은 영어로 소통가능하며 요구사항에 친절히 응대해줍니다.
Stayed 13 nights in May 2025
Verified review

10/10 Excellent

WONSEOP

Liked: Cleanliness, room comfort, communication

너무 감사했습니다~

너무 좋았어요~ 저희가 아이 체크를 어떻게 하는지 잘 몰라서 실수가 있었는데 너그러히 이해해주시고 정말 감사했습니다. 추운 날씨에도 아이가 수영장에 가고싶다해서 갔는데 문도 열어주시고 여러가지 배려가 너무 감사했습니다. 근처에 식당 및 마사지샵도 가깝고 너무너무 만족하는 여행이었습니다.
Stayed 12 nights in Mar 2025
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Ich hatte einen rundum großartigen Aufenthalt in diesem Hotel in Hanoi! Das gesamte Hotel war sehr sauber und gepflegt – man merkt sofort, dass hier auf Qualität und Hygiene geachtet wird. Mein Zimmer war ordentlich, stilvoll eingerichtet und das Bett unglaublich bequem – perfekt für erholsame Nächte nach einem langen Tag in der Stadt. Ein besonderes Highlight war das hauseigene Gym: modern ausgestattet und mit einer fantastischen Aussicht über Hanoi – da macht das Training gleich doppelt so viel Spaß. Absolute Empfehlung auch für die Rooftop Bar! Sie war ein echter Ruhepol mitten in der Stadt: sauber, sehr entspannt und mit einer atemberaubenden Aussicht. Ein idealer Ort, um den Abend ausklingen zu lassen. Ich würde jederzeit wiederkommen – ein echtes Juwel in Hanoi!
Stayed 3 nights in Apr 2025