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Emerald Hotel Hanoi

Property class: 4

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Photo gallery for Emerald Hotel Hanoi

A building with a signboard advertising a 50K price for a room. - Emerald Hotel Hanoi (Hanoi)
A modern living room with a sofa, coffee table, and a desk with a chair. - Emerald Hotel Hanoi (Hanoi)
A hotel breakfast area with a buffet setup, a woman in green, and a painting on the wall. - Emerald Hotel Hanoi (Hanoi)
A hotel reception area with a wooden reception desk, a man with a suitcase, and a hotel employee. - Emerald Hotel Hanoi (Hanoi)
Room - Emerald Hotel Hanoi (Hanoi)
Located close to Hom Market and Vincom Center, Emerald Hotel Hanoi provides an airport shuttle, a free grocery shopping service, and a terrace. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy international cuisine at the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Double Room

A building with a signboard advertising a 50K price for a room.

Executive Double Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Studio Apartment

A building with a signboard advertising a 50K price for a room.

Studio Apartment

  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

A building with a signboard advertising a 50K price for a room.

Family Suite

  • City view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed

View all photos for Deluxe Twin Room

A building with a signboard advertising a 50K price for a room.

Deluxe Twin Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Double Room

A building with a signboard advertising a 50K price for a room.

Deluxe Double Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 3 Hours Day Use Only

A building with a signboard advertising a 50K price for a room.

3 Hours Day Use Only

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

About the neighborhood

Located in Hanoi, Emerald Hotel Hanoi is connected to a shopping center. Travelers eager for a bit of culture can stop by Vietnam Women's Museum, while those who have shopping on the agenda may want to visit Hom Market and Vincom Center. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
64 Trieu Viet Vuong St., Hai Ba Trung, Hanoi, 10000

What's nearby

  • A stone bridge over a calm river, surrounded by trees and a stone wall.
    Thong Nhat Park
    5 min walk - 0.3 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    15 min walk - 0.8 miles
  • A classical building with white columns and yellow accents, featuring ornate decorations and a balcony with a balustrade.
    Hanoi Opera House
    16 min walk - 0.9 miles
  • Hom Market
    2 min walk - 0.1 miles
  • Vincom Center
    7 min walk - 0.4 miles

Getting around

  • La Thành Station
    4 min drive
  • Hanoi Railway Station
    20 min walk
  • Noi Bai Intl. Airport (HAN)
    47 min drive

Restaurants

  • Bánh Mỳ Phố Huế
    3 min walk
  • Kafa CF 26 Tuệ Tĩnh
    1 min walk
  • Mio Izakaya
    2 min walk
  • Summit Karaoke
    2 min walk
  • Asahi Sushi
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: VND 200,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Desk
  • Fireplace
  • Individually decorated
  • Individually furnished
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 12

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from April 1 2025 to March 22 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 250000.0 per night
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 200000 for adults and VND 100000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Rollaway bed fee: VND 250000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Emerald Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Emerald Hotel Hanoi?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Emerald Hotel Hanoi?

Check-out is at noon.

Does Emerald Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of VND 400000 per vehicle applies.

Where is Emerald Hotel Hanoi located?

Located in the heart of Hanoi, this hotel is within a 10-minute walk of Hom Market and Vincom Center. Vietnam Women's Museum is 0.6 mi (1 km) away. Hanoi Railway Station is 20 minutes by foot.

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Reviews

Emerald Hotel Hanoi Reviews

8.0

Very Good

7.8

Cleanliness

8.0

Location

8.6

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 8 out of 24 reviews
Rating 8 - Good. 9 out of 24 reviews
Rating 6 - Okay. 5 out of 24 reviews
Rating 4 - Poor. 1 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay with excellent staff from the front desk to all the cleaning staff and beyond.thank you.👍👍👍
Stayed 7 nights in Oct 2023
Verified review

6/10 Okay

จองที่พักในเว็บแล้ว จ่ายตามราคาที่โชว์ เข้าพักจริงบอกเป็นราคานี้พิเศษแค่3ชั่วโมงแรก มีค่าที่พักอีก1คืน เจอจ่ายหน้างานเพิ่มแบบนี้ ราคาไม่ถูกเหมือนที่โชว์ ไม่สมราคาคุย มันเสียความรู้สึก ส่วนบริการเรียกรถไปส่งสนามบิน โอ.เค.ค่ะ ดีกว่าขามาเรียกรถเอง คนขับพาไปวน ราคาก็เกินจริงไปไกล
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

個人旅行利用

設備は古いですが、清掃はそれなりに行き届いています。 日本語は通じませんが、簡単な英語で事足ります。 朝食のフォーが美味しく、スタッフへ皆さんフレンドリーでたいへん快適に過ごせました。 また、利用したいと思います。
朝食はビュッフェスタイルで、品数はやや少な目。ただ別途フォーが頼めます(追加料金なし)
外観はかなり古びています。
室内は綺麗。 細かいところは目をつぶりましょう(笑)
Stayed 3 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても話しやすいスタッフばかりでした。
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
ホテルスタッフの方が親切に対応していただきました。
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff was amazing ! Hard to express in words how friendly, helpful and approachable they were. Their customer service was outstanding.
Stayed 4 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

内装は綺麗なホテルでした

クレジットで事前に払ったのに、チェックアウト時重複して請求されました。気づかず払ってしまい、後で気づきました。しかし、ホテルから連絡があり、返金の対応をすぐしてくださいました。ミスはありましたが、スタッフの方々に、ベトナム人の優しさと人懐こさを感じました。
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

i stayed at emerald for 3 days. The room was big, nice, and clean and the manager was so generous. He kindly lent me some money when my wallet was stolen by the lack. I really enjoyed this stay.
Stayed 3 nights in Jun 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
部屋も清潔で浴槽が大きいのが良かったです。 ホテルの立地もよく，食事には困りませんでした。 チェックインした際のウェルカムドリンクとフルーツも良かったです。 フロントのスタッフもとてもフレンドリーだったので，また宿泊したいです。
Stayed 1 night in Jun 2019
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not recommend this hotel to people who just pick up the hotel by photo shot. It is terrible dirty and something strange smell from the 1st floor. bed is horrible. my back is so painful after i have slept one night. It is also quite far from the lake. I only recommend for only people who want to stay cheaper one.
Stayed 4 nights in Mar 2019
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities

周りはバイクだらけ

かなり古い小さなホテル。近辺には日本食の店も多くまた、ホテル朝食で頂けるフォーはとても美味でした。レセプションスタッフも親切でしたよ。
Stayed 3 nights in Jul 2018
Verified review

4/10 Poor

Disliked: Property conditions & facilities

ホテルのミスなのか・・。Expediaのシステムが悪いのか・・・

到着したら・・・部屋が無いとのこと・・・別のホテルへ移動 Expediaでホテルをよく取りますが このような体験は、4回目です。 以前、ホテルに聞いたのですが、Expediaで予約した場合、ホテル側に反映されるのが 12時間と聞きました（未確認） ということでホテルはエメラルドホテル⇒ROSALIZAホテルへ ホテルへのコメントでは、無いのですが ご心配な方は、早めの予約と、確認を
Stayed 1 night in Mar 2018
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very friendly staff. About the breakfast is not much to say. If you like a Vietnamese Noodle soup then you enjoy the breakfast. You fancy the continental version, go to starbucks a few blocks down. The first day the waste pipe of my shower was plugged and the bathroom under water. The second morning I had no warm water while taking a shower. Not an issue in summer but during winter not so comfortable. Otherwise decent and clean rooms.
Stayed 2 nights in Jan 2018
Verified review

6/10 Okay

Liked: Staff & service

便利な立地

ホアンキエム湖までも歩いて散策でき、周りに飲食店もあることからロケーションは良いと思います。 ただ、設備は皆同様に古く、部屋も暗いです。 今回は3階の角部屋でしたが、通りの騒音も激しく細かいことが気になる方は避けた方が良いかもしれません。 スタッフはとても親切で素晴らしいです！
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

旧市街に歩いて行ける

今回で、このホテルを使うのが2回目です。私はハイフォンで働いていますので、ハノイに時々リフレッシュに行きます。前回このホテルを利用させて貰って、気に入ったので今回も利用させて頂きました。値段もとてもリーズナブルで 周りも日本食の店が多く日本食を食べたくなったら、来ます。マッサージの店も良く、ハイフォンのマッサージ店より上手だし値段も手ごろです。これからハノイでの私の定宿になるかも知れません。そうそう朝食も付いてます。バスルームも浴槽が深くていいですよ。
Stayed 1 night in Jun 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

周辺に日本料理屋が多いエリア

夜１２時前に到着、チェックインもスムースで 対応良いスタッフでした。 小腹がすいたので周辺１周、空いてる居るお店無く、 １軒だけ日本料理屋空いており食事できました。 翌朝説明受けホアンキエム湖へ徒歩で約１０-１５分（ゆっくり）で到着しました。 周辺ホテル、コーヒー屋さん、ローカル、外人向けレストランたくさんありました。 終わるのは早いようです。
Verified review

8/10 Good

Liked: Staff & service, property conditions & facilities, room comfort

湖、食事処（日本食）、Bar、マッサージが近くに沢山あります。

とても、利便性のいい場所に在ってとてもリーズナブルです。部屋は、安くて、浴槽も付いてます。 受付の女性は少し日本語が出来ます。
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

従業員の教育が徹底されている。

客室は清潔で、フロント及びスタッフは親切、挨拶もきちんとやる、手助けも進んでやる。 ハウスキーパーも完璧、ただ、コンセントが少ない。パソコンをやる場合、デスクの前に無い。
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Stayed 1 night in Aug 2023
Verified review

8/10 Good

Stayed 1 night in Jun 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2020
Verified review

6/10 Okay

Disliked: Cleanliness
Stayed 3 nights in Mar 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2019