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Capella Hanoi

5.0 star property
Luxury hotel with 3 restaurants connected to a shopping center in Hanoi

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Photo gallery for Capella Hanoi

Suite, Terrace (Opera) | Bathroom | Separate tub and shower, rainfall showerhead, designer toiletries
Indoor pool
Front of property
Couples treatment rooms, sauna, steam room, body treatments
Junior Suite | Living area | 65-inch LED TV with satellite channels, TV, iPad

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Room service
  • Spa
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite (Capella)

Suite (Capella) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite (Capella)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • City view
  • 83 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premier Room, 1 King Bed

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Opera)

Grand Suite (Opera) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Grand Suite (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private pool
Private outdoor hot tub
Air conditioning
  • City view
  • 194 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Opera Suite

Royal Opera Suite | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Royal Opera Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • City view
  • 123 sq m
  • Sleeps 2
  • 2 King Beds

View all photos for Suite, Terrace (Opera)

Suite, Terrace (Opera) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Suite, Terrace (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • City view
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite (Opera)

Classic Suite (Opera) | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Classic Suite (Opera)

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • City view
  • 95 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premier Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • City view
  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Twin Room

Premier Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Premier Twin Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Minibar (some free items)
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Junior Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • City view
  • 59 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • City view
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Sofitel Legend Metropole Hanoi

  • Pool
  • Hot Tub
  • Spa
  • Free WiFi
9.6 out of 10, Exceptional, 1,000 reviews
Sofitel Legend Metropole Hanoi

About the neighborhood

Map
11 Le Phung Hieu, Hoan Kiem, Hanoi, 10000

What's nearby

  • Hanoi Opera House - 2 min walk - 0.1 miles
  • Hoan Kiem Lake - 5 min walk - 0.3 miles
  • Thang Long Water Puppet Theatre - 10 min walk - 0.6 miles
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 0.7 miles
  • Hanoi Old Town Night Market - 13 min walk - 0.7 miles

Getting around

  • Hanoi Long Bien Station - 7 min drive
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • ‪Angelina - Italian Restaurant & Lounge - ‬1 min walk
  • ‪VOU CF 18B Tông Đản - ‬2 min walk
  • ‪Le Club - ‬1 min walk
  • ‪El Gaucho Steakhouse - Tràng Tiền - ‬3 min walk
  • ‪Thai Holdings Tông Đản - ‬2 min walk

About this property

Capella Hanoi

Luxury eco-certified hotel near Hoan Kiem Lake
Near Hanoi Opera House and Thang Long Water Puppet Theatre, Capella Hanoi provides free cooked-to-order breakfast, a rooftop terrace, and dry cleaning/laundry services. Indulge in a body treatment, a deep-tissue massage, and a facial at Auriga Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as 2 bars and a gym.
Additional perks include:
  • An indoor pool
  • Babysitting (surcharge), a 24-hour front desk, and tour/ticket assistance
  • An elevator, smoke-free premises, and wedding services
  • Concierge services, multilingual staff, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms are individually furnished, and feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like iPads and pillow menus.
More amenities include:
  • Baby baths, art supplies, and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Rainfall showers, designer toiletries, and separate tubs/showers
  • 65-inch LED TVs with satellite channels
  • Wardrobes/closets, balconies, and a personal chef

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Limited onsite parking (max 3 spaces per unit)

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Backstage
  • Diva's Lounge
  • Koki
  • The Hudson Rooms
  • The Hudson Rooms

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Rooftop terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • Elevator
  • Hardwood flooring in room
  • Smooth flooring in room
  • Thin carpet in room

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch LED TV with satellite channels
  • iPad
  • iPod dock

Food and drink

  • 24-hour room service
  • Chef service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for VND 5197500 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: VND 5197500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Capella Hanoi Hotel
Capella Hanoi Hanoi
Capella Hanoi Hotel Hanoi

Frequently asked questions

Does Capella Hanoi have a pool?

Yes, this property has an indoor pool.

Is Capella Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Capella Hanoi?

Limited spots are available.

What time is check-in at Capella Hanoi?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Capella Hanoi?

Check-out is at noon.

Where is Capella Hanoi located?

Located in Hoan Kiem, this luxury hotel is within a 5-minute walk of Ly Thai To Park and Hanoi Opera House. Hoan Kiem Lake and Thang Long Water Puppet Theatre are also within 15 minutes. Hanoi Long Bien Station is 25 minutes by foot and Hanoi Railway Station is 25 minutes.

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Capella Hanoi Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 45 out of 50 reviews
Rating 8 - Good. 2 out of 50 reviews
Rating 6 - Okay. 1 out of 50 reviews
Rating 4 - Poor. 1 out of 50 reviews
Rating 2 - Terrible. 1 out of 50 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hoi Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want service, this is the place. You wont regret it.
Stayed 3 nights in May 2025

10/10 Excellent

GILMAR

Liked: Staff & service, amenities, property conditions & facilities
The hotel is excelent. It was the best hotel I have ever been. The service is outstanding
Stayed 1 night in Feb 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at this hotel was an absolutely outstanding experience! From the warm hospitality and top-notch amenities, every detail was perfect. The service was exceptional, the rooms were beautifully designed, and the atmosphere made our trip even more special. Highly recommend for anyone looking for a luxurious and unforgettable stay!
Stayed 1 night in Feb 2025

10/10 Excellent

NECDET EMRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Hanoi. Especially decoration is state of art.
Stayed 2 nights in Feb 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fabulous suites & the team are wonderful.
Stayed 1 night in Nov 2024

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with excellent decor, staff and food.
Stayed 3 nights in Aug 2024

10/10 Excellent

Arnt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional

Exceptional. We came from Hotel Marina Bay Sands in Singapore and this was just another level. I think it was my best experience at a Hotel ever. Very Nice bars and restaurant. Truly a top experience from the time you entered to you left.
Stayed 1 night in Jan 2025

10/10 Excellent

Conrad Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and beautiful hotel deco.
Stayed 2 nights in Apr 2024

10/10 Excellent

Sebastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel. Perfect service and amenities.
Stayed 1 night in Dec 2023

10/10 Excellent

Briana

Liked: Cleanliness, staff & service, property conditions & facilities
Really great
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply outstanding and over the top service !

We booked a junior suite for our one night stay and arrived to an upgrade to a Royal Opera Suite. This should be a six star hotel. The attention to detail in the design, service and Michelin star restaurant was incredible. Just can’t say enough about our truly memorable experience.
Stayed 1 night in Nov 2024

8/10 Good

Katsuhito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to the old town and tourist attractions. We had a great time. Thank you very much.
Stayed 3 nights in Aug 2024

10/10 Excellent

YUKIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable. Since my birthday was near, I also received a celebratory cake. I was also grateful for the attention . I would like to make a reservation again next year.
Stayed 2 nights in Nov 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to details and tip top service from all the staff. Best hotel!
Stayed 4 nights in Jan 2024

10/10 Excellent

Matthew Kai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose

Liked: Staff & service, amenities, property conditions & facilities
We are a family consisting of four members, and it is with great pleasure that we share our experience at your esteemed establishment. Our stay at this hotel has undoubtedly been one of the most remarkable experiences we have encountered during our travels. The level of service we received, characterized by fine attentions and meticulous care to every detail, was truly exceptional. This was made possible by the dedicated staff, whose commitment to excellence ensured that each member of our family felt not only welcomed but indeed better than we do in the comfort of our own home. Furthermore, the culinary offerings at your restaurant were nothing short of spectacular. Each dish was a testament to the skill and creativity of your chefs, providing us with a dining experience that will linger in our memories for years to come. Additionally, the location of the hotel proved to be exceptionally safe and conducive for leisurely walks, adding an extra layer of enjoyment to our visit. We extend our heartfelt gratitude for the abundance of care and attention you have bestowed upon us throughout our stay. Your efforts have not only met but exceeded our expectations, and we are sincerely thankful for the way you looked after us during our time at your hotel. Once again, thank you for an unforgettable experience. We look forward to the opportunity of returning in the future.
Stayed 3 nights in Apr 2025

10/10 Excellent

Dang Khoa Vu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best

Lovely hotel with excellent service. We really enjoyed our stay with Capella and it was one of our best hotel experiences. All the small details makes it special. Highly recommended.
Stayed 2 nights in Jul 2024

10/10 Excellent

Wing Chi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and welcomed by staff Enjoyed afternoon tea and evening ritual sessions Will definitely revisit again
Stayed 3 nights in Sep 2023

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was impeccable! If only all hotels were like this! Wish we could’ve stayed longer. AMAZING!
Stayed 1 night in May 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A remarkable elegant luxury experience at this beautifully decorated art deco opera themed hotel. Professional staff makes each guests comfort a priority. Dining was impeccable with wonderful quality and selections. Along with the lovely city of Hanoi, this hotel is a destination all its own!
Stayed 3 nights in Mar 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning hotel with great amenities and activities. We've stayed at a lot of beautiful properties around the world and this is definitely one of the top hotels we've ever stayed. The staff are all so nice from the front desk to wait staff to bartenders to the spa, etc.
Stayed 5 nights in Mar 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional. The staff, the amenities, the facilities, the room, EVERYTHING has been absolutely outstanding. We do travel a lot, but no other hotel has come close to the level of hospitality and attention to detail we've experienced at the Capella in Hanoi.
Stayed 2 nights in Mar 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great experience at The Capella. Everything was first rate!!
Stayed 1 night in Nov 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific
Stayed 1 night in May 2024

10/10 Excellent

Roo

Liked: Staff & service, property conditions & facilities
This hotel is pure bliss. Amazing design. Incredible facilities. And the loveliest most professional team.
Stayed 3 nights in Jul 2023