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Bluebell Hotel

2.5 star property
Hotel with a 24-hour front desk, steps from St. Joseph's Cathedral of Hanoi

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Photo gallery for Bluebell Hotel

Private kitchen
Living room
Reception
Family Triple Room | Minibar, desk, free WiFi, bed sheets
Interior

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Minibar, desk, free WiFi, bed sheets

Superior Double Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Minibar
Cable channels
Desk
Daily housekeeping
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Minibar, desk, free WiFi, bed sheets

Family Room

Highlights

Air conditioning
Hair dryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 17 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free WiFi, bed sheets

Standard Double Room

Highlights

Air conditioning
Hair dryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Minibar, desk, free WiFi, bed sheets

Single Room

Highlights

Air conditioning
Hair dryer
Private bathroom
Minibar
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Map
41 Ngo Huyen, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 miles
  • Hoan Kiem Lake - 8 min walk - 0.4 miles
  • Hanoi Old Town Night Market - 9 min walk - 0.5 miles
  • Thang Long Water Puppet Theatre - 10 min walk - 0.6 miles
  • Hanoi Opera House - 16 min walk - 0.9 miles

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 45 min drive

Restaurants

  • ‪Âu Lac Family Restaurant - ‬1 min walk
  • ‪Pasteur Street Brewing Company - ‬2 min walk
  • ‪Phở Ấu Triệu - ‬2 min walk
  • ‪Song Thu Vietnamese Coffee & Tea - ‬1 min walk
  • ‪Nem Nướng Nhà Thờ - ‬1 min walk

About this property

Bluebell Hotel

Hotel near Hoan Kiem Lake
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Bluebell Hotel provides an airport shuttle, a hair salon, and dry cleaning/laundry services. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Bike rentals, a roundtrip airport shuttle (surcharge), and ATM/banking services
  • A 24-hour front desk, luggage storage, and a computer station
  • A reception hall and tour/ticket assistance
Room features
All guestrooms at Bluebell Hotel boast comforts such as air conditioning, in addition to amenities like free WiFi and minibars.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Daily housekeeping and desks

Languages

English, Italian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • Built in 2005
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 5 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 18 per vehicle (one-way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: USD 5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

Property is also known as

Bluebell Hotel Hanoi
Bluebell Hotel
Bluebell Hanoi
Bluebell Hotel Hotel
Bluebell Hotel Hanoi
Bluebell Hotel Hotel Hanoi

Frequently asked questions

Is Bluebell Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Bluebell Hotel?

This hotel doesn't offer parking.

What time is check-in at Bluebell Hotel?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Bluebell Hotel?

Check-out is at noon.

Does Bluebell Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 18 per vehicle applies.

Where is Bluebell Hotel located?

Located in Old Quarter, this hotel is steps from Red Moon Gallery and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 16 minutes by foot and Hanoi Long Bien Station is 19 minutes.

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Bluebell Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 6 out of 30 reviews
Rating 8 - Good. 7 out of 30 reviews
Rating 6 - Okay. 9 out of 30 reviews
Rating 4 - Poor. 2 out of 30 reviews
Rating 2 - Terrible. 6 out of 30 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Guy running the place was great . Made several calls for us to get quick taxis ,& Ha Long Bay tour set up with hotel pick & drop. Bed was decent , a/c worked good, & shower was good. Has bigger bikes for rent .
Stayed 1 night in Feb 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
上記、「コンディション」の意味が分かりませんでしたから、最高のニコニコマークにしました。質問の意味をもっと分かりやすくしてください。
Stayed 3 nights in Oct 2019

6/10 Okay

Gangmin, 한국

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
작년12월달에 갔는데 너무추워서 전기장판같은거있음좋았을텐데 호텔에 난방기기가아무것도없어서 너무힘들게잠들었네요 태국호텔들과는 차이가많더라구요 좀 좁고 시설이 좋지는않음 하지만 직원들이 너무 좋음
Stayed 8 nights in Dec 2018

6/10 Okay

Verified traveler

Stayed 3 nights in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
立地最高。でもわかりにくい。スタッフ親切。
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nhân viên khách sạn nhiệt tình hỗ trợ check in muộn
Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 2 nights, staff were unhelpful and there was
Stayed 2 nights in Nov 2018

8/10 Good

Kirsten Preem

Liked: Cleanliness, staff & service

Nice staff, great location, not so comfortable

The staff was very kind and let us in at 6 am to sleep in a used room that had not yet been cleaned while we waited for our room to get ready. Our room was clean but the bed was hard, and the AC-remote was in Chinese (but it did work). In general I would recommend for a few days in Hanoi, especially considering the price (about 350.000 VD).
Stayed 2 nights in Nov 2018

10/10 Excellent

YOSHIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

price

Location price staff
Stayed 1 night in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

최고의 위치 그뿐

위치는 최고...문제는 나머지가 다 최악....여인숙보다 못함

10/10 Excellent

Minhak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Room

Good Location. Clean Room
Stayed 1 night in Jan 2018
This review was submitted before 2018 and has not been verified.

10/10 Excellent

jae woo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Turid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

잠시 짐 맡기는 용으로는 손색 엄슴

1. 엘리베이터 없을 무.. 짐 두 갠데 4층이라 빙글빙글 돌면서 올라감 2. 거기 칫솔 절대절대 쓰지 마세요 칫솔이 끈적하고ㅋㅋㅋ모가 다 이염되어있음 3. 직원은 매우 친절! 인사도 반갑게 해주고 체크인 할 때 짐도 4층 까지 올려줌 4. 근데 자리에 잘 없어서 체크아웃 할 시간을 미리 말해주면 좋음ㅋㅋ 5. 잠을 자거나 하진 않음 부모님 모시고 간 여행 중 밤비행기라 짐을 두고 정리할 공간 용으로는 딱임 6. 청소를 깔끔하게 하긴 하는데 청소 하자마자 체크인 했더니 걸레 썩은 냄새 쩜 7. 성요셉 성당 바로 옆이라 위치는 좋음
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Okay hotel in good location!

The bluebell hotel in Hanoi is in an excellent location especially for travellers, close to many restaurants, cheap eats and vendors but also a very short walking distance to landmarks such as Josephs Cathedral, the lake and "the hanoi hilton" - all in the old quarter. The hotel itself was a little run down, it was an okay price for our budget so i hate to complain too much but the room was basic and need of a make over. It had damp, broken furniture and springs sticking out of the mattress on one side. The room was predominantly clean yet a few issues with hairs in bed and blocked in the sink which was obviously just a little oversight but still is not very nice. The manager/owner were friendly and welcoming and were happy to give any advice or even talk cruises tours etc but i have to add he takes photos of passports on his personal mobile which i was a bit uncomfortable about. I understand hotels take copies and store hem safely during stays, its just i personally was uncomfortable at the thought of that photo or phone getting into the wrong hands and thought it was unprofessional. Overall the hotel was okay, just there is room for improvement, its simply the photos sadly did not match the reality yet if you don't mind imperfections the location really does make exploring Hanoi City a lot easier.
Stayed 2 nights in Nov 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Rory

Liked: Cleanliness, staff & service
Disliked: Room comfort

Great Location and staff, uncomfortable beds

Great location and friendly staff. The beds were quite hard. We stayed in 2 seperate rooms as we came in and out of Hanoi going to Halong Bay and found both beds were quite hard and not overly comfortable. In terms of value for money, it would be hard to beat this place for its location.
Stayed 3 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort

Can't recommend – too loud and uncomfortable

The bed is like stone. The walls are like paper. The airing in the bathrooms sound like starting propeller aircrafts. So no recommendation.
Stayed 2 nights in Oct 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Pham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Henni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay in a really good area

We stayed in Bluebell hotel for 4 nights and we liked the place it was definitely ok. Room was small but quite clean, wifi and aircon worked perfectly. Bed was confortable and the local area is great. There are a lot of restaurants, supermarkets and most of the main attractions are in walkable distance. Staff is really friendly
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Iz

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

worst customer service

So i booked this hotel for 1 night a short time before showing up and I did not show up in there systeme, well honestly no problem for me I can wait, we can fix that. the solution they found tho was abit special, the owner came around and said that someone had an accident and he wanted the room longer. ( does not explain why i did not show up in the system, coincidence ?) so okay they relocate me to a nearby hotel, im okay with that if its the same value. Well they shove me in a terrible hotel where staff had no english skill, they wanted to keep my passport for some reason, no photocopy machine. Well okay i can deal with that but after trying to talk to the guy at the desk, he ask me to pay ?? well i'm like i paid the other hotel, they pay you... so after waiting 10 min he says okay they pay you are good, not has clear he did not speak english. this morning i call my uber and go check out, the night guy ask me for money, my UBER wait outside 5 min while i try to explain the other hotel pay and i need to go get my plane. well anyway i feel like bluebell hotel ripped me off, lied to me, and did not assure i would have an easy and good stay in the other hotel.
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
The location was great. Close to food, markets, and attractions. However, we booked a double size room and the bed was closer to the size of a single, very hard for two people to sleep on and the beds were very hard.
This review was submitted before 2018 and has not been verified.

8/10 Good

Donald James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a nice area right by the river. While the hotel was clean both nights the area in front of the hotel was used as a garbage sorting area... Not cool. There are some very nice bars on the river front street.
This review was submitted before 2018 and has not been verified.

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities

Nice

It's a nice hotel, except sound-proof is not good. I can hear everything outside.
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Room is not clean. Need to carry the bag myself to 3 floor by stair. Reception always no one there.
This review was submitted before 2018 and has not been verified.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible hotel experience on ha noi, the room was very old and not clean