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Aontel Grand Hotel

3.5 star property
Travelers start their mornings with a hearty breakfast buffet at this Hanoi hotel before unwinding with rejuvenating spa treatments throughout the day

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Photo gallery for Aontel Grand Hotel

View from property - Aontel Grand Hotel (Hanoi)
Lobby - Aontel Grand Hotel (Hanoi)
Deluxe Room | View from room - Aontel Grand Hotel (Hanoi)
Superior Double Room Single Use | Minibar, in-room safe, desk, blackout drapes - Aontel Grand Hotel (Hanoi)
Property amenity - Aontel Grand Hotel (Hanoi)
Aontel Grand Hotel places visitors in Hanoi's heart, steps from Hoan Kiem Lake. Enjoy practical amenities like dry cleaning and free in-room WiFi. Savor Korean specialties at Brandi restaurant, relax at the bar, and get help from the friendly multilingual staff.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Bar

Room options

View all photos for Superior Double Room Single Use

Superior Double Room Single Use | Minibar, in-room safe, desk, blackout drapes

Superior Double Room Single Use

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Suite

Suite | Room amenity

Suite

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed
  • Free WiFi

About the neighborhood

Cau Giay, a neighborhood in Hanoi, is home to Aontel Grand Hotel. While the natural beauty of West Lake and Hoan Kiem Lake can be enjoyed by anyone, those looking for an activity can check out Train Street. Looking to enjoy an event or a game while in town? See what's happening at My Dinh Aquatics Centre or Hanoi Stadium. Visit our Hanoi travel guide
Map
202 Tran Duy Hung Street, Cau Giay Dist, Hanoi, 10000

What's nearby

  • Keangnam Landmark Tower 72
    Keangnam Landmark Tower 72
    2 min drive - 1.4 miles
  • Vincom Tran Duy Hung
    2 min walk - 0.1 miles
  • Embassy of the Republic of Korea Consular Office
    3 min walk - 0.2 miles
  • Vietnam National Convention Center
    13 min walk - 0.7 miles
  • Hanoi Museum
    13 min walk - 0.7 miles

Getting around

  • Ga Thuong Tin Station
    17 min drive
  • Ga Hà Đông Station
    28 min drive
  • Noi Bai Intl. Airport (HAN)
    36 min drive

Restaurants

  • Starbucks Vincom Trần Duy Hưng
    4 min walk
  • The Pilot - Grand Plaza
    2 min walk
  • Highlands Coffee Vincom Trần Duy Hưng
    4 min walk
  • Crystal Jade Vincom Tran Duy Hung
    3 min walk
  • Lunar Cafe
    5 min walk

About this property

Aontel Grand Hotel

Hotel near Hoan Kiem Lake
Take advantage of a free breakfast buffet, a terrace, and dry cleaning/laundry services at Aontel Grand Hotel. Treat yourself to a massage or other spa services. The on-site Korean cuisine restaurant, Brandi, offers breakfast, brunch, lunch, and dinner. In addition to a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and an elevator
  • Free newspapers, meeting rooms, and multilingual staff
  • Luggage storage, a front-desk safe, and tour/ticket assistance
Room features
All guestrooms at Aontel Grand Hotel include thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Brandi

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Aontel Grand Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

There is free parking nearby.

What time is check-in at Aontel Grand Hotel?

Check-in begins at 2 PM.

What time is check-out at Aontel Grand Hotel?

Check-out is at noon.

Does Aontel Grand Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Aontel Grand Hotel located?

Located in Cau Giay, this hotel is within 1 mi (2 km) of Vincom Tran Duy Hung, Vietnam National Convention Center, and Hanoi Museum. National Exhibition Construction Center and Keangnam Landmark Tower 72 are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aontel Grand Hotel Reviews

7.0

Good

7.0

Cleanliness

7.6

Location

7.6

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 31 reviews
Rating 8 - Good. 13 out of 31 reviews
Rating 6 - Okay. 8 out of 31 reviews
Rating 4 - Poor. 5 out of 31 reviews
Rating 2 - Terrible. 1 out of 31 reviews

Reviews

Verified

8/10 Good

Chao Han

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good experience

The location is good near Starbucks and Korea convenient store.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

190903-0907出差河内

房间刚好靠近马路旁边，一大早就很吵了，但总体感觉还不错，入住期间过生日还有免费点心赠送，服务员的态度很好。
Stayed 4 nights in Sep 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Good shopping mall

I can only said “The sopping mall was so nice”
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
변기 옆에 달린 청소용 호수같이 생긴거 비데니까 참고하세요. 샤워 부스안에 세면도구를 둘수 있는 선반이 있으면 좋을것 같아요.
Stayed 2 nights in Feb 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Room comfort

고객에 대한 배려가 아쉬운 곳

시설이 좀 오래 되고 좁아서 편하지 않았는데, 더 큰 문제는 아침 6시부터 드릴 공사를 하는 소음 때문에 잠을 잘 수가 없어서 너무 불편했습니다. 직원들은 친절했지만 편하질 못했네요. 아침식사도 한국인을 위한 특별한 메뉴가 있다고 소개가 되었지만, 특별한 메뉴는 따로 없고 휼륭하지는 않은 김치찌게나 미역국 같은게 하나씩 있었습니다. 조금 더 고객을 위한 배려가 필요해 보입니다.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay!

Great experience.
Stayed 4 nights in Jan 2018
Verified

8/10 Good

WooRam

Liked: Room comfort
Disliked: Cleanliness, staff & service

저렴하고 위치가 좋은 호텔.

가격대비 만족스러운 호텔이었습니다.
Verified

8/10 Good

Kyeongmin

Liked: Cleanliness
Disliked: Property conditions & facilities

직원 친절

가격대비 시내 중심에 있어서 괜찬았어요. 직원들이 친절해요.
Verified

6/10 Okay

valman

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

직원은친절, 시설은 글쎄..

5일동안 묵었습니다. 수압이 넘 약하고 방이 습해서 지하실냄새가납니다. 수압,냄새에 민감하신분은 비추입니다. 또한 아침식사 절망입니다. 단, 직원들은 친절합니다.
Verified

4/10 Poor

Ken

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ホテルのシャワールーム（トイレ）が臭い

・建物が古い（エレベータも古い） ・部屋のシャワールーム（トイレ）が臭い。 ・部屋が暗い（電灯が少ない） ・Wifiがよく途切れる ・食事も毎回同じ
Verified

6/10 Okay

SOOBEEN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 그저그런 호텔입니다

체크인 시 방 확인에 문제가 있었는데 호텔직원이 영어나 한국어로 의사소통이 원활하지 않아 불편했습니다. 체크인 하루 전 날 하노이에 홍수가 나서 엘리베이터 전등도 제대로 작동하지 않았고 예약한 방에 묵기가 어려워 하루는 다른 방에서 머물렀습니다.
Verified

8/10 Good

KYUNGMOON

Liked: Cleanliness, staff & service, property conditions & facilities

좋았습니다.

오토바이소리가 크게 들려서 불편한감이 없지 않았지만 나머지는 불편함 없이 지냈습니다. 조식도 맛있었습니다.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
처음에 창문이 없는 방에서 무척 고생을 했고 다음에 5블 더 올려서 그나마 창문 있는 방에서 잘 수 있었다. 직원은 친절한 편이나 방 상태가 안좋았다 심지어 에어컨이 고장이 나기도 했지만 고칠 생각도 안했다 외부전화도 밑 프론트에서 걸어야 되었고 불편함이 많았다
Verified

6/10 Okay

Hoang

A small, nice hotel in Ha noi

It was my short stay, overall it is nice hotel with acceptable service and price at this area
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

시설은 별로이나 불편함은 없음

호텔 방에 창문이 없고 벽지 색깔과 벽에 걸린 그림이 싸구려 호텔 느낌이 들었으나 1박하는데 불편함은 없음. 조식은 부페이며 밥과 김치도 준비되어 있음.
Verified

6/10 Okay

Andreas

Liked: Cleanliness, staff & service

i've expected way more for a "suite"

I've made 2 reservations for a suite each ... no idea, what this hotel thinks of a suite. for me it was just a standard room. although I don't mind some stiffer mattress -> bedding was very hard. Hotel staff was very friendly and speaking good English.
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort

샤워기 빼고는 직원들은 참 친절합니다

직원들은 친철했습니다 하지만 샤워기가 좀 부실해서 아쉬웠습니다.
Verified

6/10 Okay

Verified traveler

조식제공 조건 예약이었는데,,조식제공 못받음(3일분)..
Verified

8/10 Good

YOUNG HUN

Liked: Staff & service

출장으로 만족하는 호텔

나쁘지 않습니다만, 방에서 조금 냄세가 나네요 한국 출장자들이 뭍기에는 좋은것 같습니다
Verified

6/10 Okay

JEONG DEOK

하노이 브란드 2 호텔 이용기 입니다.

베트남 여행은 처음이라 다른 호텔에 비해 어떻게 다른지는 정확히 모르겠네요.. 우리나라 일반 모텔(어느정도 연식이 된)급 이며, 룸에 있는 모든 물, 음료 및 식품(껌 포함)은 모두 유료입니다. (비싸진 않습니다) 개인 금고는 없으며, 내부 가구등은 나이가 느껴지며 호텔 내부는 나름 청소가 잘 되어 깨끗한 편입니다. 세탁 서비스는 가급적 받지 마시고 (건조가 덜 되어 옷에서 냄새가 납니다.)조식 메뉴는 5가지 정도로 엄청 소박합니다. (빵, 계란프라이, 베이컨, 햄, 면 정도?) 리셉션 매니저는 매우 친철하고 가능한 모든 요구사항을 수용해주려고 하더군요. 단점은 큰 길 옆이어서 자동차 소음이 좀 들어오고, 공항으로 이동 시 택시를 불러주는데 일반 승용차로 택시에 비해 깨끗합니다. 택시비는 체크 아웃시에 함께 계산하니 공항 도착 후 간단한 팁만 주시면 됩니다. 택시비는 약 2만원 정도 합니다. 하노이 주변 여행 위주로 숙박만 필요한 비교적 저렴한 숙소를 찾으시는 경우에는 나쁘지 않은 듯 합니다. 하지만 그 주위에 비슷한 규모의 호텔이 워낙 많으니 일정 기간동안 머물기 보다는 숙박해 보시고 추가로 연장하는 방법도 좋을 듯 합니다.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

長期出張にオススメ！

長期出張で大変お世話になりました。 ホテル関係者がとにかく感じが良い☆ 程よいローカル感も感じられるエリアで、近く（歩けるところ）にBigCというワリと大きなショッピングセンター的なものもあり、食べるもの、暇つぶしには困らない。 部屋のクォリティは値段相応というところだが、個人的には何の不満もなく他の国の同レベルのホテルから比べると以外とシャワーが上等でビックリ☆ 機会があればまたココで☆
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

highly recommended

highly recommended this hotel.Great services and very good priced. Modern, clean rooms, very good size comparing it with other hotels I stayed in this area for the same price. It was the best hotel I stayed in Hanoi
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

가격대비 만족합니다.

조용하고, 편안합니다... 식사도 무난하고... 전반적으로 가격대비 무난...
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

A good and Clean hotel with a reasonable price.

Hotel right across the Grand Plaza Hotel, Hanoi is one of the reasonable hotel that you can stay with a good and clean room. I stayed in VIP room with barconi have a view of the main street. You can see Vietnamese transportating whole and and it is very convinient to smoke.
Verified

8/10 Good

Geui Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

출장 쉼터

숙박시 소음이 발생하여 수면에 지장을 받았읍니다