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Alisa Hotel & Spa

3.5 star property
Hotel with a full-service spa, a short walk to Hoan Kiem Lake

Choose dates to view prices

Photo gallery for Alisa Hotel & Spa

Interior
View from room
Miscellaneous
Couples treatment rooms, hot stone massages, Thai massages, massages
Premium bedding, minibar, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Suite

Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Suite, Private Balcony

Premium bedding, minibar, in-room safe, desk

Triple Suite, Private Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Suite, City View

Premium bedding, minibar, in-room safe, desk

Family Suite, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Superior Double or Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for City Triple Room, City View

Premium bedding, minibar, in-room safe, desk

City Triple Room, City View

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double or Twin Room

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite, Private Balcony

Premium bedding, minibar, in-room safe, desk

Family Suite, Private Balcony

Highlights

Balcony or patio
Soundproofed
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Premium bedding
Hair dryer
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
7 Hang Voi, Hoan Kiem District, Hanoi, 71000

What's nearby

  • Thang Long Water Puppet Theatre - 5 min walk - 0.3 miles
  • Hoan Kiem Lake - 6 min walk - 0.4 miles
  • Hanoi Opera House - 9 min walk - 0.5 miles
  • Hanoi Old Town Night Market - 10 min walk - 0.5 miles
  • St. Joseph's Cathedral of Hanoi - 14 min walk - 0.8 miles

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 38 min drive

Restaurants

  • ‪Bánh Xèo Zòn - Lò Sũ - ‬1 min walk
  • ‪Hoa 10 Giờ - Floral & Book Cafe - Hàng Vôi - ‬1 min walk
  • ‪Bún Riêu - ‬3 min walk
  • ‪Colette French Bistro & Wine Bar - ‬2 min walk
  • ‪Phố Biển - Sea food - ‬5 min walk

About this property

Alisa Hotel & Spa

Hotel near Hoan Kiem Lake
Near Thang Long Water Puppet Theatre and Hanoi Old Town Night Market, Alisa Hotel & Spa provides a grocery/convenience store, a library, and dry cleaning/laundry services. Treat yourself to a Thai massage at Alisa Hotel & Spa, the onsite spa. The on-site restaurant, Alisha Hotel Restaurant, serves breakfast. In addition to a business center and a snack bar/deli, guests can connect to free in-room WiFi.
Additional perks include:
  • Free self parking
  • Bike rentals, a roundtrip airport shuttle (surcharge), and a TV in the lobby
  • Tour/ticket assistance, concierge services, and meeting rooms
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Alisa Hotel & Spa feature perks such as premium bedding and air conditioning, in addition to amenities like free WiFi and safes.
Other amenities include:
  • Showers, free toiletries, and hair dryers
  • LCD TVs with cable channels
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Alisha Hotel Restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Full-service spa

  • Couples treatment rooms
  • Hot stone massages
  • Spa open daily
  • Thai massages
  • Treatment room

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 25 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Alisa Hotel Hanoi
Alisa Hanoi
Alisa Hotel Spa
Alisa Hotel & Spa Hotel
Alisa Hotel & Spa Hanoi
Alisa Hotel & Spa Hotel Hanoi

Frequently asked questions

Is Alisa Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alisa Hotel & Spa?

Self parking is free at this property.

What time is check-in at Alisa Hotel & Spa?

Check-in begins at 2 PM. Late check-in is available during limited hours.

What time is check-out at Alisa Hotel & Spa?

Check-out is at 10:30 AM.

Does Alisa Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 25 per vehicle applies.

Where is Alisa Hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Ly Thai To Park and Thang Long Water Puppet Theatre. Hoan Kiem Lake and Hanoi Opera House are also within 10 minutes. Hanoi Long Bien Station is 18 minutes by foot and Hanoi Railway Station is 26 minutes.

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Alisa Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 38 out of 68 reviews
Rating 8 - Good. 19 out of 68 reviews
Rating 6 - Okay. 5 out of 68 reviews
Rating 4 - Poor. 3 out of 68 reviews
Rating 2 - Terrible. 3 out of 68 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sugeil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, staff and service were EXTRAORDINARY! Would stay here again!
Stayed 2 nights in Jan 2025

8/10 Good

Lai Fun Fanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, clean and tidy. Really value for money. However, you can hear very clearly when people talking outside your room.
Stayed 1 night in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and ready to assist our requesrs.
Stayed 8 nights in Dec 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, property conditions & facilities
Clean and friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

buk

Amazing location with awesome staff. The hotel is a little outdated but wasn’t a big deal.
Stayed 5 nights in Oct 2024

8/10 Good

vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ver helpful staff rooms serviced daily and are a good size handy location
Stayed 3 nights in Apr 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly located in the old quarter. Very good for exploring the city, also suitable as a base for trips lasting several days.
Stayed 5 nights in Apr 2024

10/10 Excellent

Ponekham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable beds. Friendly and very helpful staff.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staffs.
Stayed 2 nights in Dec 2023

8/10 Good

Lindsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, big & comfortable bed, friendly staff. Do recommend!
Stayed 1 night in Sep 2022

6/10 Okay

ESHAQ M

Liked: Staff & service
Disliked: Cleanliness
Not a good area as dirty and fare walking
Stayed 1 night in Dec 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect, very close to the lake, and shopping restaurants. Staffs are very nice. Rooms are big and clean

10/10 Excellent

Liyana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Nice interior and fast service and respond from staff. Recommended
Stayed 1 night in Sep 2024

10/10 Excellent

Bing

Liked: Cleanliness, property conditions & facilities
It is close to the Opera House in old town and seafood buffets .
Stayed 1 night in May 2023

10/10 Excellent

Linda H

Liked: Cleanliness, staff & service
Lovely staff at the reception desk very charming and helpful
Stayed 2 nights in Feb 2023

6/10 Okay

Marie

Liked: Cleanliness, staff & service
This was a basic and clean hotel. The bathroom was very tired looking and needs an upgrade but the room was clean and it was in a good location
Stayed 1 night in Apr 2024

10/10 Excellent

MASAYA

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 4 nights in Oct 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comfortable

Fantastic stay at this hotel. Very comfortable and we were allowed early check in at a very reasonable rate. Clean, comfortable and very close to lots of things to do whilst being quiet and relaxing.
Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 3 nights in Nov 2022

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was our first stay in Vietnam. The room and bathroom was clean, comfortable and everything worked. Staff is very friendly and welcoming. This location was an easy walking distance from Hoan Kiem lake, the market, train street and museums.
Stayed 2 nights in Mar 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and helpful staff, excellent communication. Clean, big room, walkable distance to everything in Hanoi Old Quarter. Would definitely return.

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
The front dest staff was exceptional! They made the stay better. Thoughtful and helpful. Thank you!
Stayed 5 nights in Dec 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and ideal for old quarters. walking distance to most attractions. Downside I was given a room with no windows and room looked much better in photos. Overall was nice stay
Stayed 4 nights in May 2023

4/10 Poor

Ludovic

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property is way past its prime. The staff is lovely though.
Stayed 3 nights in Nov 2023