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A89 West Lake Hotel

Property class: 3.5

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Photo gallery for A89 West Lake Hotel

A balcony with a view of a city street, a chair, and a table with a vase of flowers. - A89 West Lake Hotel (Hanoi)
A hotel room with two beds, a desk, a chair, and a large window with curtains. - A89 West Lake Hotel (Hanoi)
A modern hotel lobby with a reception desk, seating area, and a large plant. - A89 West Lake Hotel (Hanoi)
A hotel room with two beds, a desk, a chair, and a mounted television. - A89 West Lake Hotel (Hanoi)
A modern lobby with a marble wall, an elevator, wooden shelves with plants, and a seating area. - A89 West Lake Hotel (Hanoi)
You can look forward to a grocery/convenience store, a free daily manager's reception, and a terrace at A89 West Lake Hotel. In addition to a coffee shop/cafe and dry cleaning/laundry services, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

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Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room

A neatly made bed with white linens, a bedside plant, and a modern headboard.

Standard Room

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Superior Room

Room

Superior Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Double Room, City View

A modern hotel room with a bed, sofa, bedside tables, a TV, and a balcony with curtains.

Deluxe Double Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Double Room

A hotel room with a bed, a sofa, a desk with a phone, a TV displaying streaming services, and a wall-mounted air conditioner.

Superior Double Room

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Panoramic Double Room, Lake View

A modern hotel room with a large bed, bedside tables, a desk, a chair, and a view of the outside.

Panoramic Double Room, Lake View

8.0 out of 10
Very good
(2 reviews)
  • Lake view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Executive Double Room, Lake View

A modern bedroom with a large bathtub, a double bed, a small table with chairs, and a large window.

Executive Double Room, Lake View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Superior Double or Twin Room

A modern hotel room with two beds, a desk, a chair, a round mirror, and a television.

Superior Double or Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Superior Quadruple Room

A hotel room with two beds, a desk, a chair, a television, and a plant.

Superior Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Family Room

A hotel room with two beds, a desk, a chair, and a large window with curtains.

Family Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free wired internet

View all photos for Family Room, Bathtub

A modern hotel room with two beds, a small table, and a potted plant.

Family Room, Bathtub

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed
  • Free wired internet

View all photos for Family Double Room, Multiple Beds, Lake View

A hotel room with a desk, two beds, a TV, and a view of the outside.

Family Double Room, Multiple Beds, Lake View

  • Lake view
  • 1 bedroom
  • Sleeps 5
  • 2 King Beds and 1 Large Twin Bed
  • Free wired internet

About the neighborhood

Located in Hanoi, A89 West Lake Hotel is connected to a shopping center. Dong Xuan Market and Hanoi Old Town Night Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Hoan Kiem Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Looking to get your feet wet? Water tubing and swimming adventures can be found near the property. Visit our Hanoi travel guide
Map
9 Alley 612 - Lac Long Quan, Hanoi, Tay Ho, 100000

What's nearby

  • A water body with lotus plants and a Ferris wheel in the background.
    Ho Tay Water Park
    3 min walk - 0.2 miles
  • A pagoda, lotus ponds, palm trees, and a calm body of water.
    West Lake
    5 min walk - 0.3 miles
  • Trinh Cong Son Walking Street
    1 min walk - 0.1 miles
  • Lotte Mall Tay Ho
    2 min walk - 0.1 miles
  • Rising Sun Park
    2 min walk - 0.1 miles

Getting around

  • Chùa Hà Station
    6 min drive
  • Hà Đông Station
    17 min drive

Restaurants

  • Haidilao Hotpot 海底撈火鍋
    4 min walk
  • 10000
    3 min walk
  • Starbucks
    4 min walk
  • RuNam
    5 min walk
  • Layered
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Free covered, secured self parking on site
  • Free covered, secured valet parking on site
  • Onsite parking options include a garage and a carport

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: VND 100,000 for adults and VND 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle cleaning area
  • Bicycle repair station
  • Bicycle storage
  • Bicycle tours
  • Outdoor pool (guest access)
  • TV in common areas
  • Water park

Family friendly

  • Access to nearby outdoor pool
  • Grocery/convenience store
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Conference center (646 square feet of space)
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Doorbell and phone notification
  • No elevator
  • Thin carpet in room
  • Tile flooring in room
  • Visual fire alarm

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Pay movies

Food and drink

  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Individually furnished
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 400000 per night
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 100000 for adults and VND 100000 for children
  • Rollaway bed fee: VND 400000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does A89 West Lake Hotel have a pool?

Yes, this property has outdoor pool access.

Is A89 West Lake Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property; nearby parking is also free.

What time is check-in at A89 West Lake Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at A89 West Lake Hotel?

Check-out is at noon.

Where is A89 West Lake Hotel located?

Located in the heart of Hanoi, this hotel is within a 10-minute walk of Trinh Cong Son Walking Street and West Lake. Lotte Mall Tay Ho and Ho Tay Water Park are also within 5 minutes.

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Reviews

A89 West Lake Hotel Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Amenities

8.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 12 reviews
Rating 8 - Good. 0 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 2 out of 12 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money and excellent location
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful experience at A89 West Lake Hotel in Hanoi! The hotel was clean, comfortable, and conveniently located. The staff were friendly, welcoming, and provided excellent service throughout my stay. I highly recommend this hotel and would definitely stay here again on my next visit to Hanoi! 🇻🇳
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes my daughter and I stayed there and it was good! The breakfast was yummy, the staff helpful and the room was immaculate! Very clean! If you have kids the water park is very close and the cars for kids to ride in!
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay so much! As a solo woman 63 year old traveler I felt totally safe, even at night, to walk around and often went to eat at Lotte Mall just across the street. There were many restaurants and shops and even a big grocery store there. The hotel staff were amazing especially Lizzy who was so kind to me and felt like a daughter to me by the end of my 9 night stay! Breakfast was incredible with so much food to choose from and honestly more like lunch with many hot dishes, fresh fruits, pastries and drinks to choose from. My large room with a balcony was spectacular and I often sat outside watching all the local people go about their day and the hustle and bustle of riders on motorcycles and cars whizzing by! I walked to the lake too which was beautiful and it had a cool refreshing breeze and there were many local shops and restaurants to go to. I left a piece of my heart in Veitnam when I returned to Canada and will never forget this wonderful hotel and the staff who treated me so well!🥰
Stayed 8 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the front desk guy was super nice very knowledgeable and attentive super knowledgeable and helpful his name is Khanh. Super helpful
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Liked: Staff & service
部屋のサンダルが汚い。
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2026