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Hanoi Inner Hotel

3.5 star property
Lakefront hotel with a restaurant connected to a shopping center in Hanoi

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Photo gallery for Hanoi Inner Hotel

Lobby
Breakfast meal
City view
Spa
1 bedroom, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | 1 bedroom, minibar, in-room safe, desk

Deluxe Double or Twin Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Designer toiletries
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Family Quadruple Room, City View

1 bedroom, minibar, in-room safe, desk

Family Quadruple Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Designer toiletries
Hair dryer
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Honeymoon Double or Twin Room, City View

Honeymoon Double or Twin Room, City View | 1 bedroom, minibar, in-room safe, desk

Honeymoon Double or Twin Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Designer toiletries
Hair dryer
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, City View

1 bedroom, minibar, in-room safe, desk

Triple Room, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Designer toiletries
Hair dryer
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

Highlights

Soundproofed
Fireplace
Air conditioning
Refrigerator
LCD TV
Separate bedroom
Designer toiletries
Hair dryer
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
No 19, Au Trieu Street, Hoan Kiem District, Hanoi, 10000

What's nearby

  • St. Joseph's Cathedral of Hanoi - 1 min walk - 0.0 miles
  • Hoan Kiem Lake - 3 min walk - 0.2 miles
  • Hanoi Old Town Night Market - 8 min walk - 0.5 miles
  • Thang Long Water Puppet Theatre - 8 min walk - 0.5 miles
  • Hanoi Opera House - 13 min walk - 0.7 miles

Getting around

  • Hanoi Railway Station - 16 min walk
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • ‪Bánh Mỳ Mama - ‬1 min walk
  • ‪Phở Ấu Triệu - ‬1 min walk
  • ‪Quán Gốc Đa - ‬1 min walk
  • ‪Bánh Gối Lý Quốc Sư - ‬1 min walk
  • ‪La Place - ‬1 min walk

About this property

Hanoi Inner Hotel

Hotel near Hoan Kiem Lake
St. Joseph's Cathedral of Hanoi and Thang Long Water Puppet Theatre are located near Hanoi Inner Hotel, which provides dry cleaning/laundry services, a business center, and a restaurant. In addition to a snack bar/deli, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Express check-out, express check-in, and babysitting (surcharge)
  • Tour/ticket assistance, luggage storage, and concierge services
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hanoi Inner Hotel include perks such as fireplaces and air conditioning, in addition to amenities like free WiFi and computers.
Other conveniences in all rooms include:
  • Rainfall showers, designer toiletries, and hair dryers
  • 32-inch LCD TVs with cable channels and DVD players
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Self parking on site (VND 200,000 per night)
  • Onsite parking options include a carport

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • On the bay
  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat

More

  • 1 building
  • 6 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bathroom

  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • Computer
  • DVD player

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 250000.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: VND 400000 per vehicle (one-way)
  • Self parking fee: VND 200000 per night
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: VND 250000.0 per night
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Boutique Splendid Hotel
Splendid Boutique
Splendid Boutique Hotel
Splendid Star Boutique
Splendid Star Boutique Hanoi
Splendid Star Boutique Hotel
Splendid Star Boutique Hotel Hanoi
Splendid Star Hotel
Star Boutique Hotel
Hanoi Inner Hotel Hotel
Hanoi Inner Hotel Hanoi
Splendid Star Boutique Hotel
Hanoi Inner Hotel Hotel Hanoi
7S Hotel Splendid Star Boutique

Frequently asked questions

Is Hanoi Inner Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hanoi Inner Hotel?

Self parking is available for VND 200000 per night.

What time is check-in at Hanoi Inner Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability).

What time is check-out at Hanoi Inner Hotel?

Check-out is at noon. Late check-out is available for a fee.

Does Hanoi Inner Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 400000 per vehicle applies.

Where is Hanoi Inner Hotel located?

Located in Old Quarter, this hotel is within a 10-minute walk of St. Joseph's Cathedral of Hanoi, Hoan Kiem Lake, and Hanoi Old Town Night Market. Thang Long Water Puppet Theatre and Hanoi Opera House are also within 15 minutes. Hanoi Railway Station is 16 minutes by foot.

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Hanoi Inner Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1001 reviews
Rating 8 - Good. 168 out of 1001 reviews
Rating 6 - Okay. 77 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 24 out of 1001 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

7.0/10

Amenities

8.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10

It was nice to have everything so close and able to be accessed by foot. Staff were super nice, helpful and welcoming.
Stayed 1 night in May 2025

10/10

Great property in the heart of Old City. The rooms were large and convenient.
Stayed 1 night in Apr 2025

10/10

The best part about this hotel was Lucy, her excellent service and genuine interactions to help ensure our stay was great made our stay at this hotel worth it. The AC was super helpful and worked well too! Breakfast was not included however many places were near to eat. The hotel was located at a good spot.
Stayed 6 nights in May 2025

10/10

My all time favorite hotel in Hanoi
Stayed 1 night in Feb 2025

8/10

Ideal location for walking around
Stayed 1 night in Dec 2024

10/10

I really enjoyed my stay at this hotel. It is situated in a very quaint alley with the cathedral at the end of the alley. The hotel is ideally located within easy walking distance of the Old Quarter and Hoan Kiem lake. The staff at the hotel are very friendly and helpful. The facilities at the hotel however are a bit tired and worn and could do with some upgrade. I would recommend this hotel and I would stay again.
Stayed 4 nights in Mar 2025

4/10

If you are looking for a place where you can save money this is the right place and close to everything this is the right place, but the cleaning is very bad, the bathroom and the floor were dirty, there were even ants in our bed.
Stayed 1 night in Mar 2025

8/10

Good stay.
Stayed 4 nights in Dec 2024

10/10

I stay here whenever i am in Hanoi. Its perfect for my needs. Its well kept and the host always helps me make travel arrangements even when i am in other parts of Vietnam. Also i was able to store my luggage here. The rooms are clean and very spacious
Stayed 1 night in Feb 2025

10/10

It's a nice hotel located in a street in the old quarter with lots of dining options. The staff is friendly and very helpful with tour and restaurant bookings.
Stayed 4 nights in Nov 2024

6/10

Location is perfect! staff are helpful and friendly. The hotel is kinda old though, no phone in the room so if u need something, you have to go down the reception’s area to request for it. Overall, its not a bad place to stay.
Stayed 2 nights in Jan 2025

10/10

The staff was very helpful and kind. The hotel was centralized in the Old Quarter and walking distance to the lake and surrounding shopping areas and restaurants. We enjoyed our stay very much!
Stayed 8 nights in Oct 2024

8/10

Pictures looked nothing like the property. Toilet leaked, bathroom faucet ready to fall off. Staff was very friendly and helpful. Location was fine.
Stayed 3 nights in Feb 2025

10/10

The staff was very friendly and genuinely cared for our expierence.
Stayed 4 nights in Jul 2024

2/10

Property is very out dated and dirty. The wallpaper of the room is ripped, and the floor are very dusty and dirty. I don’t think the rooms have been thoroughly cleaned. Very disappointed with my visit as I expected it to be a lot better condition. The photos of the hotel did not capture this at all.
Stayed 5 nights in Apr 2025

6/10

Acceptable. It could be cleaner
Stayed 1 night in Feb 2025

10/10

Great location with very helpful staff
Stayed 2 nights in Apr 2024

8/10

Central inner CBD location which is convenient
Stayed 1 night in Oct 2024

10/10

This is a little gem of a hotel and in such a picturesque part of Hanoi near the cathedral and off a very charming street with lots of cute restaurants and shops as well as historic buildings and beautiful trees. Nearby is a convenience store and its easy to catch the bus from here to other parts of Vietnam as well as easy walking to the lake and all the amazing sights of Hanoi old quarter. The rooms are spacious, very clean and well maintained and the host was so extremely helpful to me. I was really happy i found this place and i already booked it for my return trip into the city
Stayed 1 night in Jan 2025

8/10

The location is advantageous.
Stayed 2 nights in May 2024

8/10

Good. Was close to everything
Stayed 3 nights in Sep 2023

10/10

Very good option, at excellent price. Well located, convenient.
Stayed 1 night in Jun 2023

4/10

I stayed here for 5 nights because I had no choice and all hotels were booked til December. The location is great to many restaurants and shopping. The wify was terrible and cleaning not good either. I dealt with it cause I had no choice, then again it was ok cause I will leave at 7:00 and get home just to sleep. Would I stay here again is a big NO!!!
Stayed 3 nights in Nov 2024

8/10

People are just friendly, easy to talk and very safe
Stayed 2 nights in Nov 2023

10/10

Very comfortable room, friendly and convenient, centralised of everything with a walking distance in the old quarter and the city. I will come back and stay here again in the near future
Stayed 2 nights in Dec 2023