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Du Palace hotel & Spa

Property class: 4

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Photo gallery for Du Palace hotel & Spa

A hotel room with a large bed, a television, a bedside table with a lamp, and a view of the outdoors through a balcony. - Du Palace hotel & Spa (Hanoi)
A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a decorative wall piece. - Du Palace hotel & Spa (Hanoi)
A hotel room with two beds, a TV, a vase with flowers, a coffee maker, and a painting on the wall. - Du Palace hotel & Spa (Hanoi)
A modern bathroom with a glass-enclosed shower, a white toilet, a gold sink, and a towel rack with towels. - Du Palace hotel & Spa (Hanoi)
A hotel room with two beds, a green armchair, a small table with a fruit bowl, and a decorative wall panel. - Du Palace hotel & Spa (Hanoi)
Close to St. Joseph's Cathedral of Hanoi and Hanoi Old Town Night Market, Du Palace hotel & Spa provides dry cleaning/laundry services, a full-service spa, and a restaurant. Treat yourself to a massage or other spa services. Free in-room WiFi and a snack bar/deli are available to all guests.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
  • Laundry

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double or Twin Room

A hotel room with a large bed, a desk with a laptop, a vase of flowers, and a chair.

Superior Double or Twin Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for Deluxe Double or Twin Room

A hotel room with a large bed, a desk with a vase of flowers, a chair, a small table with a lamp, and a decorative wall panel.

Deluxe Double or Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Twin Beds

View all photos for City Double Room, City View

A neatly arranged bedroom with a large bed, two bedside tables with lamps, a window with blinds, and a framed picture on the wall.

City Double Room, City View

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

A hotel room with a large bed, a bedside table with a lamp, a fruit bowl on the table, and a TV on the wall.

Family Room

  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for City Room

A hotel room with a large bed, a desk with a flat-screen TV, a chair, and a decorative wall piece.

City Room

  • 1 bedroom
  • Sleeps 3
  • 1 Large Twin Bed and 1 Queen Bed

View all photos for Quadruple Room, Non Smoking, City View

A hotel room with a large bed, a small table with a lamp, a chair, and a window with curtains.

Quadruple Room, Non Smoking, City View

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

About the neighborhood

Located in Hanoi, Du Palace hotel & Spa is in the business district. Shoppers can check out Hanoi Old Town Night Market, while everyone can enjoy the natural beauty of Hoan Kiem Lake and West Lake. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Stadium or Hanoi Indoor Games Gymnasium. Visit our Hanoi travel guide
Map
45 Hang Bong, Hoan Kiem, Hanoi

What's nearby

  • A street with various shops, including a silk store and a clothing store.
    Hang Gai Street
    3 min walk - 0.2 miles
  • A Gothic cathedral with twin towers, a large rose window, and a cross at the top.
    St. Joseph's Cathedral of Hanoi
    3 min walk - 0.2 miles
  • A traditional temple with a dragon roof, surrounded by lush greenery and a calm lake.
    Hoan Kiem Lake
    5 min walk - 0.3 miles
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    7 min walk - 0.4 miles
  • A stage with performers in costumes, a water feature, and a dark background.
    Thang Long Water Puppet Theatre
    7 min walk - 0.4 miles

Getting around

  • Cát Linh Station
    3 min drive
  • Hanoi Railway Station
    15 min walk
  • Noi Bai Intl. Airport (HAN)
    41 min drive

Restaurants

  • Phở 10 Lý Quốc Sư
    2 min walk
  • Phở Gà Nguyệt
    1 min walk
  • Bún Chả Đắc Kim
    2 min walk
  • Mỳ Phố
    1 min walk
  • chất coffee & drinks
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (VND 114,000 per day)

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

More

  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Airport shuttle fee: VND 456000 per vehicle (one way)
  • Self parking fee: VND 114000 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Du Palace hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for VND 114000 per day.

What time is check-in at Du Palace hotel & Spa?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Du Palace hotel & Spa?

Check-out is at noon.

Does Du Palace hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 456000 per vehicle applies.

Where is Du Palace hotel & Spa located?

Located in Old Quarter, this spa hotel is within a 5-minute walk of Hang Da Market and St. Joseph's Cathedral of Hanoi. Hoan Kiem Lake and Hanoi Old Town Night Market are also within 10 minutes. Hanoi Railway Station is 15 minutes by foot and Hanoi Long Bien Station is 17 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Du Palace hotel & Spa Reviews

8.6

Excellent

8.8

Cleanliness

9.0

Amenities

9.0

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 15 out of 21 reviews
Rating 8 - Good. 1 out of 21 reviews
Rating 6 - Okay. 3 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 2 out of 21 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very comfortable, the hotel manager was a life saver for us, when it comes to book all our tour through out the whole Vietnam! Glad we choose this hotel. Highly recommend this hotel!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, friendly staff, big thank you to Christina for the upgrade and allowing a late check out. Highly recommend staying here, I’ll be back!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super well located in the middle of the old town. The staff was really friendly and helpful and let me store my luggage there the whole day. They offer different tours, pickup service at the airport and the hotel has a massage Spa as well.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room really worked for us. Great location in the heart of Hanoi. Very comfortable at a great price. Staff arrange a txi to the airport for a very reasonable price.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, very close to restaurants, shopping, excellent coffee shops in the area and very close to the Great Lake. For the price it’s hard to find bett
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an awesome place to stay. My daughter and I loved it. Great location, walking distance to everything. The staff were fabulous and couldn’t do enough for us. I would stay here again. Thank you
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very quiet The front desk is very professional and the service is very friendly, perfectly solving guests' problems
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an awesome place to stay. My daughter and I loved it. Great location, walking distance to everything. The staff were fabulous and couldn’t do enough for us. I would stay here again. Thank you
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how accommodating the people in the hotel. They helped us a lot starting with the airport pickup, their recommendations for food, and they even assist you with tours. The room is clean and very cozy
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property because it was very neat and the staff were amazing. Trust me you will get your money’s worth. It is centrally located in the city with good restaurants and buzzing atmosphere.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really good at helping with everything, both onward transport, we got help with, among other things, a bus ticket onward from Hanoi. They were also helpful with experiences in and around the city. Really friendly and welcoming :)) It was very well located and within walking distance of almost everything.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A compact hotel located in the city centre within walking distance of attractions and cafes and restaurants to choose from. Fabulous, helpful, unobtrusive staff. If there are any problems they resolve them very quickly.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice. Louis, Audrey, Vanessa and Tom were exceptional. Thanks for the help!
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel, clean spacious rooms, amazing cleaning service. Staff were very friendly, always greeting me with a smile, holding doors open, asking me if there was anything they could help me with. The service was exceptional. The hotel is in a very good location, in the Centre of Hanoi, with all attractions in walking distance. I was so impressed that I wanted to extend my stay by another few nights, however there were no more rooms available as the hotel is clearly popular due to it being so amazing! Thank you to all of the staff for making me feel so welcome during my stay :)
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

Nothing like what reviews says.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They forgot the M!!! duMpalace! Make a better choice!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, Danny, Tham, Tom, and everybody were all so nice and welcoming. They were able to answer our queries and could feel that they are really willing to help out with all of our requests.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Selling luxury but giving you trash! Room was a mish-mash of broken parts. Staff was young and ignorant paying more attention to their phones. Unfortunately I had booked this hotel twice, before and after a trip to Sapa. If I was with someone I would have moved right away! The first time the room was dumpy with absolutely no window! The second time the room was so hot on the 6th floor that it wouldn't cool down. The windows were left wide open and it seemed that there were visitors from Wanderlust Hostel next door probably using the bathroom. Too many other things wrong to type! Avoid this place! You will fine a better place for much less a night! They should call the room INFERIOR instead of Superior for sure!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Stayed 3 nights in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Stayed 5 nights in Dec 2024